User`s guide

FAX Attendant Initial Implementation
2
The major initial implementation functions for FAX Attendant are:
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Assigning services to channels
■
Administering switch interface parameters
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Administering FAX Attendant system parameters
Assigning Services to Channels
When FORM A is complete and you have reviewed it, enter the service assignment
information into FAX Attendant.
The System 25 indicates to FAX Attendant whether a call is internal direct, external
direct, or coverage. When a channel has Fax Response as its assigned service,
external direct calls go to Fax Response. When a channel has Automated Attendant
as its assigned service, external direct calls go to Automated Attendant. Internal
direct calls go to Voice Mail (which can be changed by a menu choice to Fax Mail).
Coverage calls go to Voice Call Answer or Fax Call Answer depending on whether
the covered extension is a voice extension or a fax extension. If CNG is detected on
any direct call, the call goes to the fax transfer number specified under automated
attendant parameters on FORM D.
✏ NOTE:
If you plan to use Automated Attendant service and other services that can be
combined with it, such as Voice/Fax Mail and Voice/Fax Call Answer, and all
channels have already been assigned Automated Attendant service for testing
(as described in Chapter 1), then this part of the implementation procedure is
complete.
If you plan to use other services for your system, such as Fax Response,
Information, and Message Drop services that require dedicated channels, use
the procedures that follow to assign those services to channels as well.
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