User’s manual TL7610/TL7611 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 49-52 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist - TL7610 Check to make sure the headset package includes the following items: User’s manual Quick start guide TL7610/TL7611 TL7610/TL7611 DECT 6.0 cordless headset DECT 6.
Parts checklist - TL7611 Check to make sure the headset package includes the following items: User’s manual User’s manual Quick start guide TL7610/TL7611 TL7000 TL7610/TL7611 DECT 6.0 cordless headset Handset lifter DECT 6.
User’s manual TL7610/TL7611 DECT 6.0 cordless headset Table of contents Getting started Quick reference guide headset......................................... 1 headset base............................. 2 Installation preparation............. 4 Headset base installation Optional accessories.............. 5 Installation options................. 6 Cord labels.................................. 6 Digital subscriber line (DSL).......................................... 6 Installation preparation........
Table of contents Switching a call between handset and headset....... 27 Multiple headset/handset use............................................ 28 Mute............................................ 28 Alert tones.................................... 29 Indicator lights............................ 30 Registration and de-registration Adding and registering headset...................................... 32 Adding and registering headset to headset base.............................................
Getting started Quick reference guide - headset ON/OFF Press to make and/or answer a call, and to end a call. The light is on when the headset is charging in the headset base. The light flashes slowly when you are on a call, or flashes quickly when there is an incoming call (page 30). VOLUME +– Press the volume key on the side of the headset to adjust the listening volume when on a call. MUTE/FLASH Press to mute the microphone during a call (page 28).
Getting started Quick reference guide - headset base Charging cradle Insert the headset here for charging. PAIR Press to register or de-register a headset. NO LIFTER MODE light On when NO LIFTER MODE is selected. Flashes while on a call, or another telephone is in use on the same line. Flashes quickly when there is an incoming call. LIFTER MODE light On when the LIFTER MODE is selected. Flashes while on a call. Flashes quickly when there is an incoming call. MUTE light On when the call is muted.
Getting started Quick reference guide - headset base LIFTER AUDIO ADJUST Adjust the switch to choose the best headset audio quality when using a handset lifter. (See the handset lifter user's manual for more information. You may download the manual at www.telephones.att.com.) VOLUME Press the volume keys on the side of the headset base to adjust the speaking volume when on a call.
Getting started Installation preparation You must install and charge the battery before using the headset. STOP! See pages 12-13 for instructions. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Getting started Headset base installation Optional accessories The following optional accessories are compatible with your headset and base: • The TL7000 is a handset lifter with ring detector. • The TL7600 is an expansion headset (up to two headsets can be used with the same headset base). • The TL7601 is a dial pad that allows you to dial numbers and place calls when away from your telephone. The dial pad also allows you to use the headset as a stand-alone product without a connection to a telephone.
Getting started Headset base installation Installation options IMPORTANT: If you purchased model TL7611, or if you purchased a model TL7000 handset lifter (purchased separately), follow the installation instructions in the TL7000 handset lifter manual and then skip to page 12 of this manual. If you purchased model TL7610 (without handset lifter), you have three installation options: Option 1: Use the headset with a single standard telephone line with a corded or cordless telephone.
Getting started Headset base installation Installation preparation Before installing the headset base: Remove the rear bottom piece of the headset base by pushing it away from the base (as shown in Figure 1). Figure 1 Install the headset base as shown on the following pages. After completing installation option 1, 2 or 3: Slide the rear bottom piece towards the headset base until it clicks into place (as shown in Figure 2).
Getting started Headset base installation Option 1: Headset base with corded or cordless phone installation (TL7610) 1. Plug the small end 2. Plug one end of the of the headset base power adapter into the POWER jack (green dot) at the back of the headset base. telephone line cord into the TEL WALL JACK (red dot) at the back of the headset base. 3. Plug the other end of the telephone line cord into the line splitter. Telephone line cord 4.
Getting started Headset base installation Option 2: Headset base stand-alone installation (TL7610) In order to make calls, you need a telephone plugged into the same telephone line or a dial pad (TL7601 sold separately). 1. Plug the small end of 2. Plug one end of the the headset base power adapter into the POWER jack (green dot) at the back of the headset base. telephone line cord into the TEL WALL JACK (red dot) at the back of the headset base. Telephone line cord 3.
Getting started Headset base installation Option 3: Headset base with corded phone for multiple line system or digital business system installation (TL7610) With this installation, you can make and receive calls using the LIFTER MODE without a lifter. 1. Plug the small end of 3. Unplug the curly the headset base power adapter into the POWER jack (green dot) at the back of the headset base. handset cord from the telephone.
Getting started Headset base installation No lifter mode or lifter mode There are two answer modes available on the headset base. The current mode is indicated by two lights on the front of the headset base named NO LIFTER MODE and LIFTER MODE. MODE • When plugging your headset base into the telephone wall jack (installation option 1 or 2), make sure the headset base mode is set to NO LIFTER MODE.
Getting started Battery installation Install the battery as shown below. After installing the battery, you may be able to make and receive short calls. For optimal performance, charge the headset battery for at least six hours before use. When the headset is not in use, recharge the headset by returning it to the headset base. 1 1. If the battery door is attached, press on both sided of the battery compartment cover and lift the cover up and off. 2.
Getting started Battery charging After installing the battery, charge the headset by placing it in the headset base as shown below. The headset ON/OFF light is on when the headset is charging. Push ON/OFF light Insert 1. Insert the headset into the headset base. 2. Push the headset downward until the ON/OFF light on the headset turns on. IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery (model BT191545). To obtain a replacement battery, visit our website at www.
Getting started Headset attachments Over-the-ear hook To attach the ear hook to the headset: 1. 2. 3. 4. Remove any headset attachment connected to the headset. Insert the earpiece into the ear hook as shown in Figure 1. Press the ear hook onto the earpiece as shown in Figure 2. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 3.
Getting started Headset attachments Over-the-ear hook To adjust the headset to wear on the left or right ear: 1. Hold the headset in your hand. Lift the hook upward as shown in Figure 1. 2. Twist the hook 180˚ ��������� (counter ����������� clockwise) ������������ as shown in Figure ������� 2.� ��� 3. Push the hook downward as shown in Figure 3. 4. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 4.
Getting started Headset attachments Over-the-ear hook To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with the other hand. Lift the ear hook up until it separates from the earpiece.
Getting started Headset attachments Over-the-headband To attach the headset to the headband for wearing on the left or right ear: 1. Remove any headset attachment currently connected to the headset. 2. Insert the earpiece into the headband ring as shown in Figure 1. 3. Push the earpiece towards the headband ring until it clicks into place as shown in Figure 2. 4. Adjust the headband to fit your head.
Getting started Headset attachments Over-the-headband To remove the headset from the headband: Hold the headset with one hand and the headband ring with the other hand. Twist and pull the headset until it separates from the ring of the headband.
Getting started Headset attachments Behind-the-neckband The neckband ring is positioned for right-ear wearing when first purchased. To wear the headset on your left ear: 1. Remove the ring from the neckband. Note the small opening in the plastic at the place where the ring meets the neckband. Then rotate the ring post up and through that small opening, as shown in Figure 1. Ring Figure 1 2.
Getting started Headset attachments Behind-the-neckband 3. Push the earpiece towards the neckband ring until it clicks into place as shown in Figure 3. 4. Place the neckband around your neck and over your ears. 5. Adjust and rotate the angle of the headset until the microphone is pointing toward your mouth as shown in Figure 4.
Getting started Headset attachments Behind-the-neckband To remove the headset from the ring of the neckband: Hold the headset with one hand and the neckband ring with the other hand. Twist and pull the headset until it separates from the ring of the neckband.
Operation Headset operation Making a call Using the headset base as a stand-alone product (installation option 2): • In order to make calls, you need to have a telephone which is already plugged into the same telephone line or a dial pad (TL7601, sold separately). When the headset base is plugged into the telephone wall jack (installation option 1 or 2): NO LIFTER MODE must be selected on the headset base (see page 11). 1. Follow the instructions in your telephone user’s manual for making calls. 2.
Operation Headset operation Making a call NOTES: 1. For instructions on using the lifter, see the TL7000 user’s manual. Visit www.telephones.att.com to download the manual. 2. For instructions on using the dial pad, see the TL7601 user’s manual. Visit ������ www.telephones.att.com to download the manual. Answering a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • Press ON/OFF on the headset.
Operation Headset operation Ending a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • Press ON/OFF on the headset or place the headset in the headset base. When the headset base is connected to a multiple line or digital business corded telephone (installation option 3): 1. Press ON/OFF on the headset or place the headset in the headset base. 2. Hang up the corded handset by placing it in the telephone base.
Operation Headset operation Temporary ring tone silencing Press MUTE/FLASH to temporarily silence the ring tone in the headset earpiece. This silences the ring tone without disconnecting the call. The next incoming call rings normally at the preset volume. NOTE: If you have more than one headset registered to the headset base, both headsets receive the ring tone when there is an incoming call. Pressing MUTE/FLASH on one headset only silences the ring tone of that particular headset.
Operation Options while on calls Volume control To adjust the listening volume: While on a call, press the VOLUME + – keys on the side of the headset to adjust the listening volume. To adjust the speaking volume: While on a call, press the VOLUME keys on the side of the headset base to adjust the speaking volume. NOTES: VOLUME 1. Listening volume settings are independent for each headset, but the speaking volume is shared by all the registered headset(s). 2.
Operation Options while on calls Switching a call between handset and headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • To switch from the corded handset to a headset while on a call, press ON/OFF on the headset, then place the corded handset back into the telephone base. • To switch from a headset to the corded handset while on call, lift the corded handset from the telephone base, then press ON/OFF on the headset.
Operation Options while on calls Multiple headset/handset use Headset(s) and handset(s) on the same phone line can join an external call in progress. The number of headset(s) and handset(s) that can join may be limited by your telephone system. See your telephone user’s manual for more information. Join a call with a headset by pressing ON/OFF on the headset. To hang up, press ON/OFF or place the headset in the headset base. Mute The mute function allows you to turn off the headset microphone.
Operation Alert tones Alert tones Headset alert tones Three quick beeps. • VOLUME + – keys are pressed when the volume is already at its highest or lowest setting. • The headset is not registered and the headset ON/OFF button was pressed. • The headset is out of range from the headset base during a call. 1 short beep every 20 seconds. Low battery warning. 1 short beep every 15 seconds. The call is muted. 1 long beep repeated. Call waiting alert tone. 1 short beep.
Operation Indicator lights Indicator lights ON/OFF light • Blue light for headset 1. • Orange light for headset 2. ON/OFF light status On • Headset is charging in the headset base. • Headset is trying to register to the headset base. • Headset may be too far from the headset base. Flash • Flashes slowly when incorrect battery is installed. • Flashes three times, followed by a pause, then repeats this cycle three more times and then shuts down to indicate the battery level is very low.
Operation Indicator lights Indicator lights NO LIFTER MODE LIFTER MODE MUTE Headset base Headset base light status NO LIFTER MODE • On when NO LIFTER MODE is selected (default mode). • Flashes quickly when there is an incoming call. • Flashes when the headset is in use or another telephone is in use on the same line. LIFTER MODE • On when LIFTER MODE is selected. • Flashes quickly ������������������������� when there is an incoming call. • Flashes when the headset is in use.
Registration and de-registration Adding and registering headset • Your TL7610/7611 can accommodate up to two cordless headsets. You can add a new headset (TL7600, sold separately) to the headset base at any time. Each new headset must be registered with the headset base before use (see page 34). -OR• You can register a maximum of two TL7610/7611 headsets to an AT&T DECT 6.0 cordless telephone. The telephone base recognizes and counts a headset the same as a handset.
Registration and de-registration Adding and registering headset to headset base To register a headset to the headset base: 1. Make sure the battery is properly installed in the headset (see page 12). The ON/OFF light flashes twice every five seconds to indicate the headset is not registered. 2. Place the headset in the headset base and allow it to charge for at least five minutes before beginning registration. 3. Remove the headset from the headset base.
Registration and de-registration Replacing a headset You may need to de-register your headsets if: You have two registered headsets and need to replace one of them. -ORYou wish to change the designated headset number and/or the color of the ON/OFF light of your registered headsets. You must first de-register both headsets, and then re-register each headset you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process.
Registration and de-registration Replacing a headset To de-register all headsets and the dial pad (if applicable) 4. To re-register the headset(s) to the headset base, follow the registration instructions on page 33. NOTES: 1. If the de-registration process was not successful, you may need to reset the system and try again. Remove the headset from the headset base and press ON/OFF. Place the headset back into the headset base.
Registration and de-registration Adding and registering headset to telephone To register the headset to an AT&T DECT cordless telephone base: 1. You must de-register the headset from the headset base (see page 34). 2. Make sure the battery is properly installed in the headset (see page 12). The ON/OFF light flashes twice every five seconds to indicate the headset is not registered. 3. Place the headset in the headset base and allow it to charge for at least five minutes before beginning registration.
Maintenance and Troubleshooting Troubleshooting If you have difficulty with your headset, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268. My headset doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure the battery connector is securely plugged into the cordless headset.
Maintenance and Troubleshooting Troubleshooting • If you are using the handset lifter, LIFTER MODE must be selected on the headset base (page 11). See the TL7000 handset lifter manual for instructions on setting the LIFTER AUDIO ADJUST. • If the previous suggestions do not work, disconnect the headset base from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.
Maintenance and Troubleshooting Troubleshooting I am getting a buzzing sound on my headset or corded base speakerphone. • Your telephone may experience interference from the headset. To overcome this problem, move the headset base at least 12 inches away from the telephone. • Other electronic products can cause interference to your cordless headset. Try installing your headset as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.
Maintenance and Troubleshooting Troubleshooting I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless headset may take a second or two to find the headset base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the headset to not dial out properly.
Maintenance and Troubleshooting Troubleshooting My cordless headset isn’t performing normally. • Make sure the power cord is securely plugged into the headset base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless headset closer to the headset base. You might have moved out of range. • Reset the headset base. Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in.
Maintenance and Troubleshooting Troubleshooting The batteries do not hold a charge. • Make sure that the headset battery is installed and securely plugged into the connector. • If the cordless headset is in the headset base and the ON/OFF light on the headset does not come on, refer to The ON/OFF light on the headset is off while charging in this Troubleshooting guide. • Charge the battery in the cordless headset for at least 6 hours.
Maintenance and Troubleshooting Troubleshooting I get noise, static, or weak signal even when I’m near the headset base. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Maintenance and Troubleshooting Troubleshooting • Relocate your headset base to a higher location. You may experience better reception by elevating the headset base. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). I hear other calls while using my headset. • Disconnect the headset base from the telephone jack, and plug in a different telephone.
Maintenance and Troubleshooting Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack, wiring or service. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless headset. Try installing your headset as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.
Maintenance and Troubleshooting Troubleshooting My calls cut in and out while I’m using my cordless headset. • Other electronic products can cause interference with your cordless headset. Try installing your headset as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones. • Do not install this headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Maintenance and Troubleshooting Troubleshooting The ON/OFF light on the headset is off while charging. • Make sure the power and line cords are plugged in correctly and securely. • Make sure that the battery connector is securely plugged into the cordless headset. • Push the headset downwards in the headset base charging cradle until the ON/OFF light on the headset turns on. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in.
Maintenance and Troubleshooting Troubleshooting Common cure for electronic equipment. If the unit does not seem to be responding normally, try putting the cordless headset in its base. If it does not seem to respond, do the following (in the order listed): • Disconnect the power to the headset base. • Disconnect the cordless headset battery. • Wait a few minutes. • Connect power to the headset base. • Re-install the battery, and place the cordless headset into the headset base.
Maintenance and Troubleshooting Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a headset during a thunderstorm.
Maintenance and Troubleshooting Important safety information • Replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals. • This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. Caution: Use only the power adapter provided with this product.
Maintenance and Troubleshooting Important safety information • Rechargeable batteries: This product contains nickel-cadmium, nickel-metal hydride or lithium-ion rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Maintenance and Troubleshooting Important safety information • To prevent fire or shock hazard, do not expose this product to water or any type of moisture. • Observe proper polarity orientation between the battery and metallic contacts. • Do not disassemble your telephone. There are no userserviceable parts inside. Refer to qualified service personnel for servicing.
Maintenance and Troubleshooting Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water • Your headset can be damaged if it gets wet. Do not use the headset outdoors in the rain, or handle it with wet hands.
Appendix A FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix A FCC Part 68 and ACTA If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Appendix A FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
Appendix B FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix B FCC Part 15 To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The headset may be safely held against the ear of the user.
Appendix C Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix C Limited warranty 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase.
Appendix C Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); -or• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.
Appendix C Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties.
Appendix C Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Headset base voltage (AC voltage, 60Hz) 96 — 127 Vrms Headset base voltage (AC adapter output) 6VDC @300mA Headset voltage 3.2 — 4.2 VDC Replacement battery 3.7V 240mAH Operating range This cordless headset operates within the maximum power allowed by the Federal Communications Commission (FCC).
Index Index A AC adapter, 8-10, 50, 63 Alert tones, 29 Answering calls, 23 Auto off, 24 L Lights, 30-31 Listening volume, 26 M Maintenance of your headset, 53 Making calls, 22 Multiple headset/handset use, 28 Mute, 28 B Battery charging, 13 Battery installation, 12 C Call waiting, 26 N Neckband headset attachment, 19 D De-registration, 34 DSL, 4, 6, 8-10, 43 O Operating range, 63 E Ear hook headset attachment, 14 Ending calls, 24 Q Quick reference guide, 1-3 F Flash (switch hook flash), 26
Index Index T Technical specifications, 63 Temporary ring tone silencing, 25 Troubleshooting, 37-48 V Volume controls, 26 W Warranty, 59-62 65
www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 10/08.
