AT&T 555-230-768 Issue 1, May 1994 DEFINITY Communications System Generic 1, 2, and 3 and System 75 and System 85 MDW 9000 Wireless Telephone User’s Guide b b 1
1993 AT&T All Rights Reserved Printed in USA Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, AT&T cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Your Responsibility for Your System’s Security You are responsible for the security of your system.
ffffffffffffffffffffffffffffffffffffffffffffff Contents Your MDW 9000 Wireless Telephone ………………………………………………1 What the Features Do…………………………………………………………………6 Phone Features ……………………………………………………………6 System Features …………………………………………………………7 How to Use the Features ……………………………………………………………9 Special Instructions for General Use …………………………………9 Conventions Used in Procedure Descriptions ………………………9 Quick Reference Lists …………………………………………………10 Phone Features ………………………………………………………………………11 Answering and Placing a Call …
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1 800 432-6600 In Canada: 1 800 255-1242 Order: Document No.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc COMMENT CARD 1 How would you rate this document for COMPLETENESS? (Please circle) Excellent Adequate Poor 2 Identify any information you feel should be included or removed.
ffffffffffffffffffffffffffffffffffffffffffffff Your MDW 9000 Wireless Telephone The MDW 9000 Wireless Telephone is part of the TransTalk TM 9000 Digital Wireless System family of telephones. This wireless telephone has two basic parts, the handset (see Figure 1) and the charging cradle (see Figure 2).
Headset On/Off Button Antenna Handset Display Battery Charging Contacts Mute Button Mute On/Off 1 2 ABC 3 DEF MSG BATT Drop Button Hold Hold Button 4 GHI 5 JKL 6 MNO Conf (Conference) Button PMUTE Outside Line/ Programmable/ Intercom Buttons (five) Volume Control Switch On/Off Button 18 ON RANGE Dial Pad 7 PQRS 8 TUV 9WXYZ * Conf 0 Oper # Trans Feat Feat (Feature) Button Trans (Transfer) Button MDW 9000 Handset Extension Label Headset Jack Ext. HANDSET Figure 1.
Antenna Power Radio Top Hook Pass LED Indicators Power Plug Connector Card Edge Snap Lock Line Connector Figure 3. MDW 9000 Telephone, Radio Module b b The handset of the MDW 9000 has the following features as shown in Figure 1, Top View of Handset (the list begins with the Headset On/Off button and continues clockwise around the handset in the drawing) : Headset On/Off Button For turning the headset on and off. Located on top of the handset, it is used when thebbbbbbb headset jack is in use.
Hold Button For placing a call on hold. Dial Pad The standard 12-button pad for dialing telephone numbers and accessing features. Feature Button The Feature button (labeled Feat) is NOT used. Handset Extension Label For writing the extension number (using a pencil or erasable pen only). Do NOT use a felt-tip pen. Headset Jack For connecting the headset to the handset. Transfer Button The Transfer button (labeled Trans) enables you to transfer calls to other extensions or numbers.
Figure 2, Top View of Charging Cradle, shows the following features (the list begins with the Handset Hook and continues clockwise around the charging cradle drawing): Handset Hook For hanging up the handset in the cradle. Spare Battery Cover Covers the spare battery garage. It opens by sliding to the left. Charge Indicator This green LED on the cradle’s faceplate indicates when the handset battery is charging. This LED is labeled Charge.
ffffffffffffffffffffffffffffffffffffffffffffff What the Features Do The following section lists the MDW 9000 telephone’s many voice features and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into two categories: d Phone Features Those telephone features that you can use immediately regardless of which communications system your telephone is behind.
d T appears when the Wireless Test Mode is active. d MSG appears when there is a message waiting for you. d BATT appears when the battery is low. Drop Allows you to disconnect any call or drop the last person added to a conference call. (The unlabeled Drop button is located in the lower right corner of the LCD display.) Hold Puts a call on hold until you can return to it. While a call is on hold, you can leave your telephone to perform another task or pick up a call on another call appearance.
Call Forwarding All Calls This Call Forwarding system feature is for DEFINITY G1 and G3 and System 75 users only. See ‘‘Call Forwarding — Busy/Don’t Answer’’ and ‘‘Call Forwarding — Follow Me’’ for the DEFINITY G2 and System 85 Call Forwarding features. Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your telephone and you want your calls to be forwarded to a telephone of your choice.
ffffffffffffffffffffffffffffffffffffffffffffff How to Use the Features The following procedures give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use ffffffffffffffffffffffffffffffffffffffffffffff d If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error.
Quick Reference Lists ffffffffffffffffffffffffffffffffffffffffffffff At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and message and attendant extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your telephone.
ffffffffffffffffffffffffffffffffffffffffffffff Phone Features The following features can be used immediately no matter which communications system your MDW 9000 telephone is behind. Note: For information about the Display Information or Out-of-Range Indications the MDW 9000 telephone provides, see ‘‘Phone Features’’ in the section, What the Features Do.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Conference Note: With DEFINITY G1 and G3 and System 75, you can have a conference call which includes up to five people (including yourself); with DEFINITY G2 and System 85, you can have a conference call which includes three people (including yourself).
ffffffffffffffffffffffffffffffffffffffffffffff To return to the held call 1 Press the line button with the winking display to resume the call or if you have hung up thebbbbbbbb handset, pick up handset from the cradle, press cbOn/Off bbbbbbc and then press the line button bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc c ccbbbcc cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Message To retrieve a message when your MSG ic
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Test (Local Test) The Local Test allows you to verify the operation of the visual and audio warning signals. Note: For procedures for the Wireless Test (which tests signal strength and voice quality and determines terminal identification), see ‘‘Test (Wireless Test)’’ directly after this feature.
bbb 1 for signal strength indication. The Dial cbbbc display area will show a number on a scale from 0 to 10, with 0 being the weakest and 10 the strongest. bbb 2 for voice quality indication. The Dial cbbbc display area will show a number on a scale from 0 to 10, with 0 being the least effective voice quality and 10 the best voice quality. bbb 3 for the terminal identification Dial cbbbc number. The display area will show a number from 1 to 6.
ffffffffffffffffffffffffffffffffffffffffffffff System Features Since your MDW 9000 telephone is connected to a DEFINITY, System 75, or System 85, you may be able to use some of the following features. Check with your system manager to see which of these features have been assigned to your telephone. Special Instructions ffffffffffffffffffffffffffffffffffffffffffffff The first time you use these procedures, you will need to customize them for your voice terminal by following the directions below.
bbbbbbbbb Program 4 Press cbbbbbbbbbc or dial an Abbreviated Dialing Program access code _________ [dial tone] 5 Dial personal list code (1, 2, or 3) Version Note: If you are using System 75, Version 1, you may omit this step. 6 Dial list item (1, 2, 3...) [dial tone] 7 Dial outside number, extension, or feature code you want to store (up to 24 digits) Version Note: If you are using System 75, Version 1, you can use only up to 16 digits.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Automatic Callback Note: If your telephone is connected to DEFINITY G1 or G3 or System 75, you can use this feature for an extension that was busy or at which the person did not answer. However, for DEFINITY G2 and System 85 users, this feature works only when the called extension is busy.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Call Forwarding All Calls (for G1 and G3) Note: This Call Forwarding system feature is for DEFINITY G1 and G3 and System 75 users only. See ‘‘Call Forwarding — Busy/Don’t Answer’’ and ‘‘Call Forwarding — Follow Me’’ for the DEFINITY G2 and System 85 Call Forwarding features.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Call Forwarding — Busy/Don´t Answer (for G2) Note: This is a DEFINITY G2 and System 85 feature only. See ‘‘Call Forwarding All Calls’’ for DEFINITY G1 and G3 and System 75 Call Forwarding. DEFINITY G2 users may be able to use the Call Forwarding — Follow Me feature b bbbbbbbbbbb Forward instead of this feature.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Call Forwarding — Follow Me (for G2) Note: This is a DEFINITY G2 and System 85 feature only. See ‘‘Call Forwarding All Calls’’ for DEFINITY G1 and G3 and System 75 Call Forwarding. DEFINITY G2 users may be able to use the Call Forwarding — Busy/Don’t Answer b bbbbbbbbbbb Forward feature instead of this one.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Call Park To park a call at your extension (for retrieval at any extension) 1 Pick up handset bbbbbbbb 2 Press cbOn/Off bbbbbbc 3 Press an available line button Line answered bbbbbbb Trans 4 Press cbbbbbbbc bbbbbbbbbb Park 5 Press cbCall bbbbbbbbc or Dial Call Park access code __________ [confirmation tone] d d Call
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Call Pickup To answer a call to a member of your pickup group when your telephone is idle 1 Pick up handset bbbbbbbb 2 Press cbOn/Off bbbbbbc 3 Press an available line button [dial tone] b bbbbbbbbbb Pickup 4 Press cbCall bbbbbbbbbbc or dial Call Pickup access code ________ [confirmation tone] d Called voice terminal
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbb cc ccbbbcc c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc Consult (for G1 & G3) Note: The Consult feature can be used only if your telephone is connected to a DEFINITY G1 or G3 or System 75.
ffffffffffffffffffffffffffffffffffffffffffffff To answer any intercom call 1 Pick up handset d You are connected to call Note: If you are bbbbbb active on another call at the Hold , then press the line time, first press cbbbbbbc button with the winking display.
ffffffffffffffffffffffffffffffffffffffffffffff To leave a message without ringing an extension 1 Pick up handset bbbbbbbb 2 Press cbOn/Off bbbbbbc 3 Press an available line button [dial tone] bbbbbb LWC 4 Press cbbbbbbc or dial Leave Word Calling access code __________ [dial tone] 5 Dial the extension [confirmation tone] Message icon or light goes on at called telephone bbbbbbbb 6 Hang up by pressing cbOn/Off bbbbbbc d ffffffffffffffffffffffffffffffffffffffffffffff To cancel a Leave Word Calling mess
ffffffffffffffffffffffffffffffffffffffffffffff Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ffffffffffffffffffffffffffffffffffffffffffffff d 1 ring—A call from another extension. d 2 rings—A call from outside or from the attendant. d 3 rings—A priority call from another extension, or from an Automatic Callback call you placed.
ffffffffffffffffffffffffffffffffffffffffffffff Key Words to Know activate attendant console. To begin or turn on the operation of a feature. The person who handles incoming and outgoing calls at the main AUDIX (Audio Information Exchange) An optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. coverage Automatic redirection of calls from an unanswered telephone to another telephone.
phone features Those telephone features you can use immediately no matter which communications system your telephone is connected to. pickup group A group of telephone users which can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and are usually located in the same work area or perform similar job functions. priority call An important or urgent call that sends a special 3-burst ring.
ffffffffffffffffffffffffffffffffffffffffffffff Quick Reference Lists bbbbbbbbbbbbbbbbbbbbbb Feature Codes cbbbbbbbbbbbbbbbbbbbbbb c cbbbbbbbbbbbbbbbbbbbbbb Feature c Code c c ABBREVIATED DIALING c c List 1 bbbbbbbbbbbbbbbbbbbbbb c c c List 2 cbbbbbbbbbbbbbbbbbbbbbb c c List 3 c bbbbbbbbbbbbbbbbbbbbbb c c Program c cbbbbbbbbbbbbbbbbbbbbbb c AUTOMATIC CALLBACK c cbbbbbbbbbbbbbbbbbbbbbb c cbbbbbbbbbbbbbbbbbbbbbb c Cancel c c c CALL FORWARDING c ALL CALLS (G1 & G3) bbbbbbbbbbbbbbbbbbbbbb c c c Cancel c c bbbbbb
b bbbbbbbbbbbbbbbbbbbbb Feature Codes cb bbbbbbbbbbbbbbbbbbbbb c cb bbbbbbbbbbbbbbbbbbbbb Feature c Code c c CALL FORWARDING — c c ANSWER (G2) bc BUSY/DON’T bbbbbbbbbbbbbbbbbbbbb c c Cancel bc bbbbbbbbbbbbbbbbbbbbb c c CALL FORWARDING — c c c FOLLOW ME (G2) bc bbbbbbbbbbbbbbbbbbbbb c c Cancel bc bbbbbbbbbbbbbbbbbbbbb c c CALL PARK bc bbbbbbbbbbbbbbbbbbbbb c c Answer Back bc bbbbbbbbbbbbbbbbbbbbb c c CALL PICKUP bc bbbbbbbbbbbbbbbbbbbbb c c LEAVE WORD CALLING bc bbbbbbbbbbbbbbbbbbbbb c c Cancel c bc bbbbbbbb
