User`s guide

Troubleshooting
Symptom Possible Causes Possible Solutions
Handset does not
There was a recent
■ Remove battery from
respond to repeated
occurrence of lightning, handset for 10 seconds,
[ On/Off ] button
or a power failure. then replace it.
presses.
■ Check to see if the radio
module or carrier
assembly is receiving
power.
Your business has 2
There was a recent
Unplug the carrier
or more wireless occurrence of lightning, assembly’s power cord
phones installed and
or a power failure. from the electrical outlet.
all handsets seem to
Wait 10 seconds, then
have developed inter- reconnect the power cord
ference problems at
to the outlet.
the same time.
Your business has 2
Handsets have been
Place the handset in
or more wireless
mixed up.
Wireless Test Mode and
phones installed and
determine the terminal
you (a) cannot deter-
identification number as
mine which radio
described on page 11. This
module corresponds
is the slot number of the
to your handset or radio module in the carrier
(b) are confused
assembly that corresponds
about which handset
to the handset, and it is the
is yours.
terminal identification
number of the handset.
Handset range and/
■ Coverage zones of ■ Reinstall one of the
or voice quality is not
carriers overlap.
carriers so the coverage
as good as expected
zones do not overlap.
in multiple carrier
■ You moved into the
assembly
coverage zone of another
■ Move back towards the
installation.
carrier.
handset’s matching radio
module.
You are on a call and
System in Key Mode has
Program some of the
you hear radio
all lines set to ring. An
wireless phones for
interference when
incoming call "wakes up"
Delayed Ring or No Ring.
another call rings.
all of the other radio
modules at the same time
to ring the other phones.
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