Installation guide

TROUBLESHOOTING TABLE (CONTINUED)
Trouble
You have difficulty
placing outside calls
from more than one
voice terminal.
(continued)
A voice terminal
doesn’t ring.
There is trouble with
voice terminal lights,
speaker, or ringing.
Possible Cause
Faulty network inter-
face line adapter
Volume control
switch
Voice terminal is
programmed not to
ring
Do Not Disturb
feature is activated
(applies only if you
have a Feature
Package)
Control unit
Do this
If
Then
Replace the network inter-
the trouble still appears on the
your outside lines are faulty. Report
face’s line adapter with
basic telephone
the trouble to your local telephone
another one. Plug the basic
company representative.
telephone into each of the
jacks, and try to place an out-
side call.
the trouble does not appear on
the old line adapter is faulty.
the basic telephone
Replace it with a new line adapter.
Check the volume control
the trouble persists
go to step 2.
setting on the voice terminal.
Slide the switch to a high
setting.
Refer to the user’s guide to
voice terminal is programmed
change the ringing option following
learn how to program ringing
not to ring
the instructions in the user’s guide.
options.
the voice terminal is pro-
go to step 3.
grammed to ring
5.
1.
2.
3.
1.
Refer to the user’s guide that
the feature is activated
deactivate the feature following the
came with the Feature
instructions in the user’s guide.
Package to see if the feature
is activated.
the feature is not activated
refer to the test for “Trouble with
lights, speakers, and ringing,”
below.
Slide the T/P switch on the
all the red and green lights flash
the voice terminal is working prop-
side of the voice terminal to
alternately and a tone sounds
erly. Go to step 3.
the T position and hold it
continually
there.
some (but not all) of the lights
the trouble is caused by either the
flash continually and/or a tone
voice terminal or the cable connec-
sounds at irregular intervals
tion. Go to step 2.
all lights are off and a tone
the trouble is either the control unit,
sounds continually or irregularly
the voice terminal, or the cable
connection. Go to step 2.
the lights are dim
you may need an Auxiliary Power
Unit or a Voice Terminal Power
Supply. Refer to “Power Ac-
cessories,” page 26.
34