MERLIN LEGEND® Communications System Release 5.
Copyright © 1997, Lucent Technologies 555-650-140 All Rights Reserved Printed in USA Issue 1 June 1997 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. See Appendix A, “Customer Support Information,” for important information. It follows Maintenance and Troubleshooting in this binder.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Contents Page iii Contents Contents iii IMPORTANT SAFETY INSTRUCTIONS xiii New Features and Enhancements xvi ■ ■ ■ Release 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Contents Page xi ■ ■ 9 Considerations 8-24 Hardware Requirements 8-24 System Programming and Maintenance (SPM) Considerations 8-25 Hardware Requirements 8-26 Installing a CTI Link 8-27 New Installation 8-27 Link Reinstatement 8-29 Upgrading the System 9-1 ■ Upgrading to Release 5.0 9-1 ■ Upgrading to Release 4.2 9-2 ■ Upgrading to Release 4.1 9-2 ■ Upgrading to Release 4.
Issue 1 June 1997 MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 Issue 1 June 1997 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xiii IMPORTANT SAFETY INSTRUCTIONS The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xiv ■ Use only Lucent Technologies-manufactured MERLIN LEGEND® Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit. ■ Use only Lucent Technologies-recommended/approved MERLIN LEGEND Communications System accessories.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 IMPORTANT SAFETY INSTRUCTIONS Page xv ■ Unplug the product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use cleaners or aerosol cleaners. ■ Auxiliary equipment includes answering machines, alerts, modems, and fax machines. To connect one of these devices, you must first have a Multi-Function Module (MFM).
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 4.1 Enhancements Issue 1 Issue 1 June 1997 June 1997 Page xvi New Features and Enhancements Release 4.1 Enhancements 0 Release 4.1 includes all Release 4.0 functionality plus the enhancements listed below. There are no hardware changes in Release 4.1. Coverage Timers Programmed for Individual Extensions 0 Beginning with Release 4.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 4.1 Enhancements Night Service with Coverage Control Issue 1 June 1997 Page xvii 0 Beginning with Release 4.1, a system manager can enable the Night Service Coverage Control option to automatically control the status of telephones programmed with Coverage VMS (Voice Mail System) Off buttons, according to Night Service status.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 4.1 Enhancements Forward on Busy Issue 1 June 1997 Page xviii 0 Beginning with Release 4.1, the Forward, Follow Me and Remote Call Forward features are enhanced to remove the requirement that a call must be ringing at an extension before it can be forwarded.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 New Features and Enhancements Release 4.2 Enhancements Release 4.2 Enhancements Page xix 0 Release 4.2 includes all Release 4.1 functionality plus the enhancements listed below. There are no hardware changes for Release 4.2. Additional Network Switch Interface and Services Options for ISDN Primary Rate Interface (PRI) 0 Release 4.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 New Features and Enhancements Release 4.2 Enhancements Page xx Beginning with Release 4.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 4.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 4.2 Enhancements MERLIN LEGEND Reporter Issue 1 June 1997 Page xxii 0 MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements Issue 1 June 1997 Page xxiii Enhanced Extension Information Report 0 Beginning with Release 4.2, the Extension Information Report includes the Extension Status (ESS) and supervisory mode of each extension. Release 5.0 Enhancements 0 Release 5.0 includes all Release 4.2 functionality plus the enhancements listed below.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements Issue 1 June 1997 Page xxiv 0 Basic Call Control A CTI link application on a user’s computer can assume basic call control of the user’s analog multiline or MLX telephone’s SA buttons.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements Issue 1 June 1997 Page xxv Screen pop can occur on incoming calls from the following sources: ■ Calling group distribution ■ ISDN PRI Routing by Dial Plan ■ An extension on the MERLIN LEGEND Communications System ■ Remote access NOTE: In the case of remote access calls, the only information that the application can collect about the caller is the remote telephone number.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements HotLine Feature Issue 1 June 1997 Page xxvi 0 The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations and is available in all three modes of system operation. It allows a system manager to program a single-line telephone extension connected to an 008_OPT, 012, or 016 moduel as a HotLine.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements Group Calling Enhancements Issue 1 June 1997 Page xxvii 0 Release 5.0 and later systems include Group Calling features that enhance call center operations.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements Issue 1 June 1997 Page xxviii The primary and secondary announcement options, when used together, allow an initial message to play for callers, followed by a repeating announcement that, for example, urges callers to stay on the line and wait for a calling group member. Two or more groups may share an announcement device.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 New Features and Enhancements Release 5.0 Enhancements Issue 1 June 1997 Page xxix NOTE: A DSS (Direct Station Selector) button that is used as a Calls-in-Queue Alarm button can only indicate two threshold levels, either by flashing or by lighting steadily. If a calling group must use this type of Calls-in-Queue Alarm button, only two threshold levels should be programmed.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Prior Releases Features and Enhancements Release 3.1 Enhancements Issue 1 Issue 1 June 1997 June 1997 Page xxx Prior Releases Features and Enhancements Release 3.1 Enhancements Release 3.1 includes all Release 3.0 functionality plus the enhancements listed below. ■ Call Restriction checking for star codes Beginning with Release 3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Prior Releases Features and Enhancements Release 3.1 Enhancements ■ Page xxxi Trunk-to-Trunk Transfer on a per-station basis This enhancement to the trunk-to-trunk feature enables the system manager to allow or disallow trunk-to-trunk transfer on a per-station basis. Beginning with Release 3.1, the default setting for all stations is restricted. ■ Programmable Second Dial Tone Timer Beginning with Release 3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Prior Releases Features and Enhancements Release 3.1 Enhancements ■ Issue 1 June 1997 Page xxxii Outward restrictions for VMI ports by default Beginning with Release 3.1, ports assigned for use by voice messaging systems (generic or integrated VMI ports) are now assigned outward restrictions by default.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Prior Releases Features and Enhancements Release 4.0 Enhancements Issue 1 June 1997 Page xxxiii Release 4.0 Enhancements Release 4.0 includes all Release 3.1 functionality plus the enhancements listed below: ■ Support for up to 200 stations Release 4.0 has an expanded dial plan that supports up to 200 tip/ring devices.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Prior Releases Features and Enhancements Release 4.0 Enhancements ■ Issue 1 June 1997 Page xxxiv Support for 2B Data applications Release 4.0 has certified group and desktop video applications that use two B-channels to make video/data calls from endpoints (stations) that are enabled to use 2B Data. The endpoints that support these applications connect to an MLX-port on the MERLIN LEGEND system.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Prior Releases Features and Enhancements Release 4.0 Enhancements ■ Issue 1 June 1997 Page xxxv Voice Announce on the QCC The Queued Call Console (QCC) operator can enable the fifth Call Button to announce a call on another user’s speakerphone if the destination telephone has a Voice Announce-capable SA button available. A QCC cannot receive Voice Announce calls; they are received as ringing calls.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Prior Releases Features and Enhancements Release 4.0 Enhancements Issue 1 June 1997 Page xxxvi — Forward Disconnect. All ports on 012 and 016 modules now send forward disconnect to all devices connected to them when forward disconnect is received from the CO. This enhancement prevents the trunk/line from being kept active when one end disconnects from the call.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book Intended Audience Issue 1 Issue 1 June 1997 June 1997 Page xxxvii About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book How to Use This Book Issue 1 June 1997 Page xxxviii How to Use This Book This book provides step-by-step procedures for isolating troubles both inside and outside the communications system. Refer to the chapter associated with the reported problem to start the troubleshooting procedure.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book Terms and Conventions Used Issue 1 June 1997 Page xxxix Lines, Trunks and Facilities Facility is a general term that designates a communications path between a telephone system and the telephone company central office. Technically a trunk connects a switch to a switch, for example the MERLIN LEGEND Communications System to the central office.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book Terms and Conventions Used Issue 1 June 1997 Page xl Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow these steps. You must attach the wristband before touching the connection. Italics indicate emphasis.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book Product Safety Labels Issue 1 June 1997 Page xli Product Safety Labels Throughout these documents, hazardous situations are indicated by an exclamation point inside a triangle and the word CAUTION or WARNING. ! ! WARNING: Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book Security Issue 1 June 1997 Page xlii Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people. Nondisplaying authorization codes and telephone numbers provide another layer of security.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book Related Documents Issue 1 June 1997 Page xliii Related Documents In addition to this book, the documents listed below are part of the documentation set. Within the continental United States, these documents can be ordered from the Lucent Technologies GBCS Publications Fulfillment Center by calling 1 800 457-1235. Document No.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 About This Book How to Comment on This Document Document No.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Introduction Installation Sequence 1 Introduction Issue 1 Issue 1 June 1997 June 1997 Page 1-1 1 Installation of the MERLIN LEGEND Communications System involves the following: ■ Installing the control unit ■ Installing the telephones ■ Connecting system wiring ■ Installing optional equipment This chapter provides an overview of the installation process, which varies from customer to customer.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Introduction System Forms Issue 1 June 1997 Page 1-2 5. Connect the control unit to the network interface (required). 6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module). 7. Connect the printer and PC to the control unit (optional). 8. Connect data equipment to the control unit (optional). 9. Initialize and test the system (required). 10.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Introduction System Forms Issue 1 June 1997 Page 1-3 Installing the Control Unit ■ Form 1, System Planning. Some procedures in Chapter 2, ‘‘Installing the Control Unit’’, refer to the Control Unit Diagram, which is printed on the reverse side of this form. ■ Form 3c, Incoming Trunks: Tie. If you install a 400EM module in the control unit, use this form to determine the appropriate switch settings prior to installation.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Introduction Programming the System Issue 1 June 1997 Page 1-4 Connecting the Network Interface The following forms indicate the trunks that you must connect to the control unit. Information regarding the channel service unit (CSU) is included on these forms.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Introduction Upgrading the System Issue 1 June 1997 Page 1-5 Upgrading the System If you are upgrading to Release 5.0 from Release 4.2, 4.1, 3.1, 3.0, 2.1, 2.0, 1.0, 1.1, or from the MERLIN ® II Communications System, refer to Chapter 9, ‘‘Upgrading the System’’, then Chapter 7, ‘‘Initializing and Testing the System’’, for upgrade instructions. NOTE: You cannot retain the programming from the MERLIN ll Communications System.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Overview 2 Installing the Control Unit Issue 1 Issue 1 June 1997 June 1997 Page 2-1 2 If you have not read Chapter 1, ‘‘Introduction’’, do so before continuing with this chapter.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Overview Page 2-2 Environment The control unit must be installed on a backboard. The placement of the backboard, and the control unit on it, requires careful consideration. Make sure you install the backboard in an area that meets all of the environmental requirements listed in Table 2-1. Table 2-1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Overview Issue 1 June 1997 Page 2-3 Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced into the system through trunk or telephone cables. However, electromagnetic fields near the control unit can also cause noise in the system. Therefore, you should not place the control unit and cable runs in areas where a high electromagnetic field strength exists.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Overview Page 2-4 Control Unit Requirements ■ Dimensions — Basic carrier: 14 in. wide by 23 in. high by 12 in. deep — Basic carrier and one expansion carrier: 25 in. wide by 23 in. high by 12 in. deep — Basic carrier and two expansion carriers: 37 in. wide by 23 in. high by 12 in. deep ■ Location — Within 5 ft.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Overview Issue 1 June 1997 Page 2-5 Backboard Requirements The backboard should be wide enough to accommodate the carrier and up to two additional carriers, assuming that system growth is anticipated. There should be enough room on each side of the control unit for the necessary wiring fields.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit AC Power and Grounding Page 2-6 NOTE: The mounting hardware should resist a combined pullout force of at least 650 pounds (295 kilograms). AC Power and Grounding Proper power and grounding are essential for the system to run correctly and safely. ! CAUTION: If any of the following requirements are not met, the customer must contact a licensed electrician.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit AC Power and Grounding Page 2-7 ■ Auxiliary equipment requires additional AC outlets. ■ If a printer or PC is installed on the system, it must be plugged into the same AC branch as the power supply of the basic carrier. ■ If the printer or PC is 50 ft.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit AC Power and Grounding Issue 1 June 1997 Page 2-8 ! CAUTION: The AC outlet for the control unit cannot be switch-controlled. Plugging the control unit into such an outlet invites accidental disconnection of the system. The AC outlet must be properly wired as described in “AC Outlet Tests.” Table 2-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit AC Power and Grounding ! ■ Open neutral ■ Hot and ground reversed Issue 1 June 1997 Page 2-9 ! WARNING: Hazardous voltages are present during the following tests. Follow all instructions carefully when working with AC power line voltages. Using an Ideal 61-035 Circuit Tester (or Equivalent) Plug the circuit tester into the outlet that you want to test.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit AC Power and Grounding Page 2-10 110 - 125 Volts AC Phase (HOT) Neutral Ground Less than 1.0 Volt AC Figure 2-2. ! 110 - 125 Volts AC Measuring the AC Outlet Voltages ! WARNING: If the voltage readings do not measure the values required, the AC outlet is improperly wired—do not install the system. Advise the customer to have a licensed electrician correct the problem.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit AC Power and Grounding Issue 1 June 1997 Page 2-11 ■ The control unit, the central office trunk protector, and the AC power service panel should be as close to each other as possible. ■ Because equipment can be located throughout a building, the National Electrical Code requires that the ground point for the central office trunk protector be bonded to the AC power ground as shown in Figure 2-3.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit AC Power and Grounding ! Issue 1 June 1997 Page 2-13 ! WARNING: An improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit AC Power and Grounding ■ Issue 1 June 1997 Page 2-14 Concrete-Encased Ground. Must be an electrode, consisting of one of the following: — At least 20 ft. (6.1 m) of one or more steel reinforcing rods, each at least ½ in. (1.27 cm) in diameter — 20 ft. (6.1 m) of bare copper conductor not smaller than #4 AWG, encased in 2 in.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit AC Power and Grounding Issue 1 June 1997 Page 2-15 Heavy Lightning Protection For most surges, adequate protection is provided by meeting the previously listed requirements. Additional protection is required when the customer is located in a heavy lightning area. Connect a 147A protector to the system to limit surges from the AC lines and up to four CO trunks.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit AC Power and Grounding Page 2-16 NOTE: When you use the second 147A, you can connect the 146As in any combination, up to a maximum of three 146As per 147A. For detailed installation instructions, see the documentation packaged with the protectors.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Unit Loads Issue 1 June 1997 Page 2-17 Unit Loads A unit load is a measure of power (1.9 watts) that you use to determine the electrical load that the components listed below place on the control unit’s power supply.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Basic Carrier Issue 1 June 1997 Page 2-18 Unit Loads for Hybrid/PBX Mode Older power supplies (models 391A1 or 391A2) generally support six modules of any type in Hybrid/PBX mode, without requiring an upgrade to a newer power supply (model 391A3).
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Installing the Basic Carrier Page 2-19 To install the basic carrier, follow the steps below: Mark the screw-hole locations on the backboard, using the basic carrier or the template supplied with the plastic preassembled backboard as a guide. See Figure 2-5. Make sure the carrier is level before marking the holes.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Power Supply Issue 1 June 1997 Page 2-20 Installing the Power Supply ! ! WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier. Do not power up the control unit until all of the modules and power equipment are installed. Once they are installed, refer to ‘‘Powering Up the System’’, later in this chapter.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Power Supply Issue 1 June 1997 Page 2-21 Installing the power supply can involve as many as four procedures, depending on the system configuration.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Power Supply Issue 1 June 1997 Page 2-22 To install a copper shield, follow the steps below. Refer to Figure 2-6 throughout the procedure. Make sure all power is off. Place the power supply on a flat surface with the right side up (as viewed from the front edge). Wipe the module free of any dust or dirt.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Power Supply Issue 1 June 1997 Page 2-23 Upper Copper Foil Shield Lower Copper Foil Shield CAUTION Power Unit Information Label TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES UL Label or CSA Label Figure 2-6.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Power Supply Issue 1 June 1997 Page 2-24 Installing the Power Supply Module in the Carrier Lower the power supply module hook onto the rod on top of the carrier. Make sure the connector on the module mates properly with the connector on the carrier. Push the module into the carrier until it locks into place.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Power Supply Issue 1 June 1997 Page 2-25 Check that the other end of the ground wire is connected to the terminals of the single-point ground bar on the AC outlet box. ! CAUTION: Do not connect the power cord until the entire control unit is assembled.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Auxiliary Power Unit Issue 1 June 1997 Page 2-26 Installing the Auxiliary Power Unit The Control Unit Diagram on the back of Form 1, System Planning, indicates whether an auxiliary power unit is required for the carrier that you are installing. NOTE: Use the 9024 auxiliary power unit for new installations.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Installing the Auxiliary Power Unit Page 2-27 Processor unit. An incorrect cord will damage the power supply and may damage modules. -48 VDC Auxiliary Power Input Auxiliary Power Unit AC INPUT AUX POWER AC Input -48 VDC Power Cord Ground Wire AUX Power Unit AC Power Cord Figure 2-8.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing Expansion Carriers Issue 1 June 1997 Page 2-28 Installing Expansion Carriers If you are adding an expansion carrier to an existing system, see ‘‘Upgrading the Control Unit’’ in Chapter 9 before continuing. If you are to install one or more expansion carriers, follow the steps below to mount each one. Refer to Figure 2-9 and Figure 2-5 throughout the procedure.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing Expansion Carriers Page 2-29 BASIC CARRIER EXPANSION CARRIER CONNECTOR CARD EXTENDER (under the breakaway tab) BACKBOARD BASIC CARRIER EXPANSION CARRIER BACKBOARD Figure 2-9.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Processor Issue 1 June 1997 Page 2-30 Installing the Processor Installing the processor includes the following procedures: ■ If both of the following conditions are true, follow the procedures in Chapter 9, ‘‘Modifying the Processor for Key Mode’’. — Form 1, System Planning, indicates Permanent Key mode.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Processor Issue 1 June 1997 Page 2-31 ! CAUTION: Before touching leads, connectors, pins, and other components when handling the circuit board, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD). Installing the Processor in the Carrier To install the processor in the carrier, follow the steps below. Refer to Figure 2-10.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Processor Page 2-32 1 2 Figure 2-10.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Modules Issue 1 June 1997 Page 2-33 Installing the Modules ! CAUTION: When installing the modules, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD) , and avoid touching leads, connectors pins, and other components.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Modules Issue 1 June 1997 Page 2-34 Installing Modules To install modules starting from slot 1 (the first open slot next to the processor), follow the steps below: For each 400EM tie line/trunk module, for jacks numbered 1 through 4 in Figure 2-11, check Form 3c, Incoming Trunks: Tie, for E&M signaling type.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Modules Issue 1 June 1997 Page 2-35 Tie Trunks Tie trunks connect two separate PBX communications systems either directly or through one or more central offices, as if they were one system at the same location. In the MERLIN LEGEND Communications System, the 400EM module is the originating and terminating unit for tie trunk operation.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Installing the Modules Page 2-36 E&M Mode ■ — Type 1 Standard (default factory setting). This setting is used to connect two systems through local telephone company facilities. — Type 1 Compatible. This setting connects two systems directly (without using local telephone company facilities). Simplex Mode ■ ■ Type 5. This setting is used on 4-wire (2-pair) circuits.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Installing the Modules Page 2-37 NOTE: DIP switches 1, 2, 6, and 7 determine whether the tie trunks are protected or unprotected. DIP switches 3, 4, 5, 8, 9, and 10 determine the mode. Simplex mode is always protected. Therefore the Protected/Unprotected settings for DIP switches 1, 2, 6, and 7 have no effect.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Modules Issue 1 June 1997 Page 2-38 400 EM Module O N 1 2 3 4 5 6 7 8 9 10 4 3 Switches 1 through 5 control Port 4 (1C. E&M unprotected) Switches 6 through 10 control Port 3 (1C. E&M protected) O N Figure 2-11. 1 2 3 4 5 6 7 8 9 10 2 1 Switches 1 through 5 control Port 2 (5 simplex) Switches 6 through 10 control Port1 (1C.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Modules Issue 1 June 1997 Page 2-39 Labeling After all modules have been installed, label all jacks using the numbered labels provided with the feature module. ■ Line/trunk labels have green numbers on off-white background. ■ Telephone labels have blue numbers on off-white background.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Installing the Modules Issue 1 June 1997 800 GS/LS 8 GS/LS Outside Lines Page 2-40 PFT Jack 8 *5 4 Line/Trunk or Off-Premise Jacks Telephone Jacks on 008 OPT Module 1 PFT 8 Extension Telephone Jacks (Analog or Digital) 1 four jacks are * These used for extension telephones on the 012 Module. Figure 2-12.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Replacing a Module Issue 1 June 1997 Page 2-41 Replacing a Module ! CAUTION: This section does not apply to the processor or power supply. Although the system allows you to remove and replace modules without affecting call processing, partially inserting and removing a module can cause a cold start. To add a 100D module or change any of its DS1 parameters, the system must be idle.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Replacing a Module Issue 1 June 1997 Page 2-42 To remove and replace a module, follow the steps below. Refer to Figure 2-13. Busy-out or reset the module. (Busy-out is recommended.) Label all cords (if they are not labeled already) and then unplug them from the module.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the Control Unit Replacing a Module Page 2-43 3 1 2 Figure 2-13.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Connecting the Control Unit to an AC Outlet Issue 1 June 1997 Page 2-44 Connecting the Control Unit to an AC Outlet ! CAUTION: Make sure the AC outlet has been tested for proper grounding. The outlet should be 117-V AC, 60-Hz, 3-wire (phase, neutral, ground). See ‘‘AC Outlet Tests’’, earlier in this chapter, for instructions.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Powering Up the System Issue 1 June 1997 Page 2-45 Powering Up the System ! CAUTION: Follow the procedure below to power up the system only if the system is completely installed. Failure to comply with this procedure can result in shock hazard or damage to the equipment. Turn on the power switch for each expansion carrier: start with the power supply in the rightmost carrier.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the Control Unit Powering Down the System Issue 1 June 1997 Page 2-46 Powering Down the System You may need to power down the system for troubleshooting during installation, or to add new equipment to the carrier. ! CAUTION: Follow these steps in the exact sequence. To power down the system, follow the steps below. Turn off the power supply on the basic carrier.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Installing Telephones and Adjuncts 3 Issue 1 Issue 1 June 1997 June 1997 Page 3-1 3 The control unit supports the MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D telephones, with or without Direct Station Selectors (DSSs), as well as analog multiline and single-line telephones.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-2 ■ Tip/ring (T/R) devices such as single-line telephones, fax machines, modems, and credit card verification terminals. Once connected, the MLX telephone and adjunct work independently of each other. This means they can send and receive calls at the same time. The MFM is the only T/R adapter you can use with MLX telephones.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-3 400B Adapter or 400B2 Adapter . .. .. . . . . . . . . . . . . . . .. . . .. . . .. . Power Supply (KS22911) . . . . . . . Multi-Function Module Figure 3-1. D6AP Cord (7 feet long) Multi-Function Module Packing List RISK OF ELECTRICAL SHOCK: Follow all warnings and cautions.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-4 Before installing an MFM, disconnect all trunk and/or power cords that are attached to the MLX telephone. This is to ensure that no hazardous voltages are present during installation. Ringing voltage from the MFM attached to the MLX telephone can cause electrical shock if adjustments are made while the cords are connected.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-5 Place the telephone face down on a flat surface; remove the user card tray and line cable from the bottom of the deskstand. See Figure 3-2. Pull Up and Away Press Center Tab Figure 3-3. Releasing the Deskstand Release and remove the deskstand from the telephone. See Figure 3-3 and Figure 3-4. a.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-6 Lift Out of Center Slot Figure 3-4. Removing the Deskstand c. Lift the deskstand out of the locating slot in the telephone base and place to one side.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Figure 3-5. Issue 1 June 1997 Page 3-7 Releasing the Module Cover Screw Release and remove the module cover. See Figure 3-5, Figure 3-6, and Figure 3-7. a. Use a screwdriver to remove the screw in the lower right-hand corner of the module cover.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-8 Pull Up and Away Press Center Tab to Release MFM Module Cover Locating Slot Figure 3-6. Releasing the Module Cover b. Press the center of the right side of the module cover with one hand to release the locking tab. c. Swing open the module cover to release it from the left side locating slot.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-9 Lift Out of Locating Slot Figure 3-7. Issue 1 June 1997 Removing the Module Cover d. Lift module cover out of locating slot and set aside.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-10 Locking Tab . .. .. . . . . . . . . . . . . .. .. . . ... . . . Line Jack . .. . . Handset Jack . . . Locking Tab . .. .. . .. .. . . . . . . . . . . .. . . .. . . . . Socket . .. . . Connector Pins . . . Locking Tab Figure 3-8. Removing an MFM Module To install a new MFM, go to Step 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-11 Locking Tab . .. .. . . . . . . . . . . . .. . . .. . . . Socket . . . .. . . .. Connector Pins . . . Locking Tab . .. .. . . . . . . . . . . . . . . .. . . . Line Jack . .. . ... . . . Handset Jack . . . Locking Tab Figure 3-9. Installing an MFM Module Install the new MFM.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-12 Multi-Function Module . .. .. . .. .. . . . . . . . . . . .. . . .. . . . . . . . . Y Z Z T/R Operation Setting A, B, W and Y Figure 3-10. . A X . Pins W and B Jumper X Placement C Y W ..
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-13 ER OTH TEL/ MFM Jack Guard Cover HER /OT TEL Figure 3-11. Removing the Jack Guard To remove the jack guard, see Figure 3-11. a. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-14 Lower Cover Into Locating Slot Figure 3-12. Placing the Module Cover into the Locating Slot To replace the module cover, see Figure 3-12, Figure 3-13, and Figure 3-14. a. Place the locking tab on the module cover into the slot on the left side of the telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-15 Lower and Press Into Center Slot to Secure Figure 3-13. Lowering and Locking the Module Cover b. Lower the cover to the right and press firmly into the center slot to lock the tab in place. The tab must be secure.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Figure 3-14. Issue 1 June 1997 Page 3-16 Replacing and Tightening the Module Cover Screw c. Replace and tighten the module cover screw that you removed in Step 3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-17 Lower Into Inner Center Slot Figure 3-15. Replacing the Deskstand Replace the deskstand. If you are wall-mounting an MLX-10, MLX 10D, or MLX-10DP telephone, go to Step 11; otherwise, continue with Step 9a. a. Place the tab on the narrow edge of the deskstand, into the locating slot on the telephone base.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-18 Lower and Press Into Center Slot Figure 3-16. Issue 1 June 1997 Lowering the Deskstand and Locking into Place b. Lower the deskstand and lock into place.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-19 4 S ES T 1 PR LIF & EN M ST JU AD D LO W 3 S N TA Telephone Base 2 T H IG H Deskstand Card Tray Line Cable Figure 3-17. Replacing the User Card Tray and Line Cable Replace the user card tray and line cable. See Figure 3-17. a. Insert the user card tray at an angle, then lower and slide into the deskstand. b.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Multi-Function Modules Page 3-20 Pull Up 4 S ES T 1 PR LIF & AD JU ST M EN 2 T H IG H Press Center Tab LO W 3 A ST N D Card Tray Deskstand Telephone Base Line Cable Figure 3-18. Adjusting the Deskstand Height Adjust the deskstand height. See Figure 3-18. a.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Multi-Function Modules Issue 1 June 1997 Page 3-21 AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter D8W Home More Menu Inspct MLX-20L v Volume Feature HFAI Figure 3-19. Transfer ABC 1 GHI 2 JKL DEF 3 MNO 4 5 6 PQRS TUV WXYZ Conf Mute Drop Speaker Hold 7 * 8 OPER 0 9 # Powering Up the Telephone after Installing the MFM b.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-22 c. Plug the power supply into a 117-V AC outlet that is not controlled by a wall switch. d. Insert the plug end of the 400B or 400B2 adapter into the wall jack. Test the MFM for T/R operation. See “Testing MLX Telephones with MFMs” in Chapter 7. Attach the adjunct to the MFM. See “Installing Adjuncts.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Adjuncts Page 3-23 Insert the other end of the adjunct cord into the TEL/OTHER jack on the back of the MLX telephone. Go to Step 7. To Adjunct D8W Cord Channel D4BU Connects to TEL/OTHER Jack Line To 400B MLX-10 Desk Telephone D8W Line MLX-10 Wall-Mounted Telephone Figure 3-20.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-24 To connect an adjunct to an analog multiline telephone: a. Connect a 4-pair cord to the OTHER jack on the telephone. b. Connect the other end to the VT jack on a General Purpose Adapter (GPA). c. Connect the cord from the adjunct to the TEL/EQUIP jack on the GPA. d. Go to Step 7.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-25 Plug the cord from the adjunct into the TEL EQUIP jack on the GPA. Slide the switch on the back of the GPA to the setting that provides the required service. ■ Basic. This setting is used to dial and answer calls from an analog multiline telephone or to attach a T/R adjunct such as a single-line telephone or answering machine.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-26 equipment through a UPAM, since it provides contact closure for the device. Fax Machines You can connect a fax machine to one of the following, as described earlier in this chapter: ■ 012 module ■ 016 module ■ MLX telephone with an MFM The fax machine can send and receive fax calls independently of the telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-27 Credit Card Verification Terminals You can connect a credit card verification terminal to one of the following, as described earlier in this chapter: ■ 012 module ■ 016 module ■ MLX telephone with an MFM If you connect a credit card verification terminal to an MFM, the terminal can place and receive calls independently of the MLX telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts ■ Issue 1 June 1997 Page 3-28 Supra Monaural. This monaural headset has an adjustable headband. It offers a soft, comfortable ear cushion that reduces surrounding noise, making it easier to understand the caller. ■ Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone to reduce background noise by up to 75 percent. ■ Supra Binaural.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Adjuncts Page 3-29 attached to the telephone. The handset is also attached to the modular base unit. (See Figure 3-21.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-30 muti-zone paging configurations that include background music through a Magic on Hold audio source. Bidirectional paging, also called talk-back, is shown in Figure 3-26.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Adjuncts Page 3-31 PAGEPAC PLUS OUTPUTS Speaker PAGING INPUT 012 408 GS/LS 44GS or LS Outside Lines/ 8 Analog Telephones (ATL) 008 MLX 8 MLX (Digital) Telephones 408 PROCESSOR D4BU Cord POWER CAUT ION ON OFF Turn pow off inseer befo rem rting orre modoving ules AG INPUT FR GND Control Unit Figure 3-22.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-34 MERLIN Identifier MERLIN Identifier allows the use of local telephone company caller identification services to receive, store, and use calling party number information. Before installation, verify that this service provided by the Central Office is available on the lines to be connected.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-35 NOTE: When a modem is connected to the TEL/OTHER jack on the MLX telephone equipped with an MFM, data calls can be made from the modem independently of the MLX telephone. Users dial data calls from the data terminal keyboard. See Chapter 6, ‘‘Connecting Data Equipment’’, for complete information on connecting data equipment.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-38 Supplemental Alerts Alerting devices notify people working in noisy areas of outside, transferred, and intercom calls.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Adjuncts Page 3-39 Supplemental Alert Adapter TELEPHONE CONTROL ALERTER UNIT Conference Transfer Drop OFF Telephone Wall Jack Hold ABC 1 2 GHI JKL 4 PRS 7 * Figure 3-27.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts ■ MTR Interface (MTRI) ■ Off-Premises Extension Unit (OPX) ■ System 25 Direct Extension Selector (DXS) Issue 1 June 1997 Page 3-40 See Table 3-1 for additional notes on unsupported telephones and adjuncts. Table 3-1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Table 3-2. Issue 1 June 1997 Page 3-41 Single-Line Telephones Model Description 2500MMGB Basic desk telephone 2554MMGJ Basic wall telephone 2500YMGK1 Basic desk telephone with Message light and Recall button; Recall button used instead of switchhook for features that require a switchhook flash.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Adjuncts Issue 1 June 1997 Page 3-42 Single-Line Telephones in Release 3.0 and Later In Release 3.0 and later, only single-line telephones with positive disconnect are fully supported as system telephones (any single-line telephones, equipped with a ground-start button if necessary, can be used as PFT telephones). Older single-line telephones can be used with Release 3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 June 1997 Page 3-43 Installing Direct Station Selectors The Direct Station Selector (DSS) is an optional piece of telephone equipment. You can connect up to two DSSs to an MLX-28D or MLX-20L telephone that is programmed as an operator console. Considerations Review the following items before you begin the installation procedure.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 June 1997 Page 3-44 To connect a DSS, follow the steps below. If you are connecting two DSSs to the telephone, unpack the second DSS before you start. Adjust the angle of the DSS. ■ The DSS is packed fully assembled with the deskstand in the low position. If you prefer the low position, go to Step 2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Installing Direct Station Selectors Page 3-45 D8AC D8W LINE DSS DSS 1 MLX Telephone D8W LINE DSS MLX Telephone Figure 3-28. DSS 2 D8AC IN OUT DSS 1 IN DSS 2 Connecting One or More DSSs Wire the telephone to the DSS unit(s). See Figure 3-28. a.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 June 1997 Page 3-46 AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter D8W Home More Menu Inspct MLX-20L v Volume Feature Figure 3-29.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Direct Station Selectors Issue 1 June 1997 Page 3-47 b. Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end of the D6AP cord into the modular jack of the 406943837 or 406743419 power supply. ! CAUTION: Do not plug the D6AP cord into the 8-conductor (large) modular jack of the 400B or 400B2 adapter.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Assembling MLX Telephones Issue 1 June 1997 Page 3-48 Assembling MLX Telephones You will need to assemble an MLX telephone before connecting it to the control unit. For all other telephones, skip to “Connecting Telephones to the Control Unit.” Considerations Review the following items before you begin the procedure: ■ MLX telephones are packed with the deskstand in the low position.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Assembling MLX Telephones Issue 1 June 1997 Page 3-49 Pull Up and Away Press Center Tab Figure 3-30. Adjusting or Removing the Deskstand To assemble an MLX telephone, follow the steps below. Remove or adjust the deskstand. See Figure 3-30. ■ If you want to leave the deskstand in the low position, go to Step 2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-50 To Adjunct D8W D8W Cord Channel D4BU Connects to TEL/OTHER Jack Line To 400B Line MLX-10 Desk Telephone Figure 3-31. MLX-10 Wall-Mounted Telephone Connecting the Line Cords Connect the line cords. See Figure 3-31. a. Plug one end of the D8W cord into the LINE jack on the bottom of the phone. b.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-51 MLX-10 MLX-10 > Figure 3-32. Volume > Paper Clip Feature Transfer HFAI Conf 1 GHI 4 PQRS Mute Drop Speaker Hold 7 * ABC 2 JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Removing the Extension Label Connect the handset. Insert one end of the coiled H4DU handset cord into the handset.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-52 MLX-10 MLX-10 > Figure 3-33. Volume > 555-1234 Feature Transfer HFAI Conf 1 GHI 4 PQRS Mute Drop Speaker Hold 7 * ABC 2 JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Labeling the Extension b. Type or write the assigned extension number on the card. See Figure 3-33. c.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-53 MLX-10 > Figure 3-34. Volume > MLX-10 Feature Transfer HFAI Conf ABC 1 2 GHI Mute Drop Speaker Hold 7 * DEF 3 MNO JKL 4 PQRS 5 6 TUV WXYZ 8 9 Oper # 0 Removing the Handset Holder MLX-10 > Volume Feature Figure 3-35.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-54 MLX-10 MLX-10 > Figure 3-36. Volume > 555-1234 Feature Transfer HFAI Conf 1 GHI 4 PQRS Mute Drop Speaker Hold 7 * ABC 2 JKL DEF 3 MNO 5 6 TUV WXYZ 8 9 Oper # 0 Replacing the Extension Label Replace the extension label and plastic cover. a. Insert one end into the slot and snap the other end into place.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Assembling MLX Telephones Issue 1 June 1997 Page 3-55 Jack Plug Jack Guard Mounting Plate 630B Phone Mount Figure 3-37. Mounting the Backplate d. Attach the backplate to the wall; see the instructions provided with the 630B Phonemount. e. Insert the two short screws provided with the Phonemount into the mounting plate. Be sure to thread the upper screw through the jack guard. See Figure 3-37.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Assembling MLX Telephones Page 3-56 D8W Mounting Plate 630B Figure 3-38. Routing the Cord Through the Backplate f. Plug the free end of the cord into the LINE jack on the back of the telephone. Route the cord through the cord channel above the jack. See Figure 3-38. g. Position the telephone on the mounting plate studs and then slide the telephone down to lock it in place.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Installing Cordless or Cordless/Wireless Telephones Issue 1 June 1997 Page 3-57 b. Type or write the button assignments on the card. c. Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you. Adjust the contrast on the telephone’s display. ■ For an MLX-20L telephone, slide the lever on the top of the telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 June 1997 Page 3-58 ■ The charging base station requires only a three-prong AC outlet that is not connected to a wall switch. ■ The telephone handset must be within range of the radio base. The indoor range is 400 through 600 ft. and the outdoor range is up to 1000 ft.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit ■ Issue 1 June 1997 Page 3-59 If an MLX telephone or analog multiline telephone is in a different building from the control unit, and is within 1000 ft. (305 m) of the control unit, connect the telephone to the control unit, using two In-Range Out-of-Building (IROB) protectors.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit ■ ! Issue 1 June 1997 Page 3-60 To avoid introducing power supply noise into system wiring, allow at least 3 in. (7.62 cm) of clearance between the basic carrier’s power supply and any wiring or termination hardware located to the left of the control unit.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit 408 408 408 408 Processor 408 Page 3-61 Central Office Lines Bridging Adapter (BR-241-B1) EVEN # D8W Station ODD # Line Telephone Figure 3-39.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Issue 1 June 1997 Page 3-62 Removing Damaged Connecting Blocks In some cases, a connecting block becomes damaged and must be removed. To remove a damaged connecting block, follow the steps below: Remove the wires or the patch cord from the connecting block.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Telephones and Adjuncts Connecting Telephones to the Control Unit Pliers Figure 3-40.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 Issue 1 June 1997 June 1997 Connecting the Control Unit to the Network Interface Page 4-1 Connecting the Control Unit to the Network Interface 4 4 The way you connect the control unit to the network interface depends on the type of network interface that is installed. While there are many ways you can do this, the methods discussed in this chapter are usually best.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting the Control Unit to the Network Interface Wiring Page 4-2 Wiring The local telephone company should have installed the network interface (the central office trunks) already. Before you install the system, verify that the network interface is the proper type and that it is within 25 ft. (7.6 m) of the control unit. If the network interface is more than 25 ft. (7.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-3 NOTE: If you need to connect the trunk cords differently from the instructions on the system forms, record each change on Form 2c, System Numbering: Line/Trunk Jacks. See Appendix A, ‘‘System Numbering Forms’’. Also, you may need to know the interface codes for network facilities. These codes are shown in Table 4-2, by trunk type and adapter type.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-4 When constructing wiring fields between the network interface and the control unit, you must order hardware as individual parts. Do not use Interconnect Wiring or Systimax wiring kits. RJ21X Interface The RJ21X network interface has a female 50-pin (25-pair) amphenol connector, as shown in Figure 4-1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting the Control Unit to the Network Interface Wiring 66-Type Block (RJ21-type) 25-Line Interface 26 Line 1 Line 2 Line 3 Line 4 1 27 2 28 3 29 4 Page 4-5 Line Tip Ring Phone Number 1 26 1 555-3827 T T R R 2 27 2 555-3828 T T 3 28 3 555-3829 R R T T R R T T 25 50 25 555-3851 R R 30 Line 5 5 31 Line 6 USOC 6 CUSTOMER 4 Jacks JACJ NO. 1 pr.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-6 Building the Wiring Field Build the wiring field between the network interface and the control unit using 110AB1-100JP12 termination blocks with modular jacks and associated hardware. Figure 4-2 shows the hardware you need, including 110AB1-100JP12 termination blocks with modular jacks, 110A1 wire troughs, D-rings, and D2R cords.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting the Control Unit to the Network Interface Wiring Page 4-7 AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressers Figure 4-3. RJ21X Wiring Field Tools To connect the RJ21X network interface to the control unit, follow the steps below. Figure 4-3 shows the tools you need.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-8 If necessary, repeat Steps 1 and 2 for a second column. Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks. If more length is needed, use an A25D male-connector, single-ended, 25-pair, nonplenum cable. Mount the D-rings to properly dress the wires, as needed.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-9 Test the central office trunks for proper connection. See ‘‘Testing Trunks’’, later in this chapter, for instructions. Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords. See ‘‘Labeling Trunks’’, later in this chapter, for instructions.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-10 RJ11 and RJ14 Interfaces RJ11 and RJ14 interfaces are connected to the control unit similarly. However, note the following differences: ■ RJ11 connects one central office trunk per jack. ■ RJ14 connects two trunks per jack. Plug a 267C-type adapter into each RJ14 jack. You need D2R cords for RJ11 jacks. See Figure 4-5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Wiring Issue 1 June 1997 Page 4-11 ! CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning. Make sure you use the proper cords. For all GS/LS modules, do the following: ■ Use a D2R cable from an RJ11. ■ Do not use the Brand-Rex Quad cable from an E66 block.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Testing Trunks Issue 1 June 1997 Page 4-12 ! CAUTION: Be careful not to connect tie trunks to GS, LS, or DID ports. Since all the jacks on the termination block are 8-wire jacks, it is possible to interchange tie trunk wires with GS, LS, or DID wires accidentally. RJ48C/X Interface The RJ48C/X interface terminates a DS1 trunk at the customer’s premises.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Testing Trunks Issue 1 June 1997 Page 4-13 If you find a central office trunk that does not have dial tone, check for a bad adapter or loose connection. If adapters and wiring are in working order but you still do not hear a dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Labeling Trunks Issue 1 June 1997 Page 4-14 If you find a central office trunk that does not have dial tone, check for a bad adapter or loose connection. If adapters and wiring are in working order but you still do not hear dial tone, notify the Lucent Technologies Service Center acting as the customer’s agent.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Installing the Channel Service Unit Issue 1 June 1997 Page 4-15 Installing the Channel Service Unit The Channel Service Unit (CSU) provides the interface between the 100D module and the DS1 facilities. The system supports three basic models: ■ ACCULINK 3150 CSU (You may also install an ACCULINK 3160 or 3164 CSU; these provide 2- or 4-data ports, respectively.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting the Control Unit to the Network Interface Installing the Channel Service Unit Issue 1 June 1997 Page 4-16 ■ The front-panel LEDs are labeled and colored differently from the ESF T1 CSU. ■ The NETWORK connectors on the rear of the ACCULINK models are 8-pin modular jacks (RJ48C) instead of male 15-pin D-connectors. Cables are shipped with the units for the CSU-to-Smart Jack connection. ■ There are no DIP switch options.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting the Control Unit to the Network Interface Installing the Channel Service Unit Page 4-17 ACCULINK F1 F2 F3 NET EQPT NET 3150 IN IN NET OUT OUT EQPT OK FAIL TEST SIG OOF ALRM EER SIG OOF ALRM PDV BPV NETWORK Figure 4-6. DTE 3150 Front Panel POWER AUX PORT COM PORT MODEM NETWORK DTE NEC CLASS 2 INPUT CAUTION: AUX PORT OR COM PORT MUST NOT BE CONNECTED TO PSTN CR T1 NETWORK Figure 4-7.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit 5 Installing the PC, CAT, or Printer Issue 1 Issue 1 June 1997 June 1997 Page 5-1 5 Once you complete the installation procedures presented in the previous chapters, you can connect a Station Message Detail Recording (SMDR) or Call Accounting Terminal (CAT) printer and a personal computer (PC), or a CAT and CAT printer, to the system.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Issue 1 June 1997 Page 5-2 Connecting a PC Within 50 Feet Use this procedure to connect a PC to the control unit when the PC is within 50 ft. (15.2 m) of the control unit. You need the following hardware for this procedure: ■ 355AF adapter ■ D8W cord ■ EIA-232-D cable (optional) To connect a PC within 50 ft. (15.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Page 5-3 012 408 GS/LS 44GS or LS Outside Lines/ 8 Analog Telephones (ATL) 008 MLX 8 MLX (Digital) Telephones PROCESSOR 408 Processor Module SMDR Jack ADMIN Jack POWER CAUTION ON OFF Turn poweroff before inserting removin or module g s AG INPUT FR GND D8W Figure 5-1. 355AF Adapter EIA-232-D Connecting a PC Within 50 ft. (15.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Issue 1 June 1997 Page 5-4 Connecting a PC More Than 50 Feet (15.2 m) Away Use this procedure to connect a PC to the control unit when the distance is 50 ft. (15.2 m) or more. NOTE: If you are installing the PC in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a PC to the Control Unit Issue 1 June 1997 Page 5-5 To connect a PC 50 ft. (15.2m) or more distant, follow the steps below. See Figure 5-2. Plug one end of a D8W cord into the ADMIN jack on the control unit. Plug the other end of the D8W cord into a 355AF adapter. Connect an EIA crossover cable to the 355AF adapter.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a CAT to the Control Unit Issue 1 June 1997 Page 5-7 Connecting a CAT to the Control Unit The Call Accounting Terminal (CAT) is a stand-alone unit that provides call accounting information. It connects to the SMDR jack on the control unit and links the control unit to the CAT printer.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit ■ Lucent Technologies Call Accounting Terminal (CAT) Printer ■ Lucent Technologies Call Accounting System Printer ■ Lucent Technologies Applications Printer Issue 1 June 1997 Page 5-8 NOTE: The Lucent Technologies 570 printer is not compatible with the system.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-9 Connecting a CAT and Printer on the Same AC Outlet Use this procedure to connect a CAT and CAT serial printer into the same AC outlet as the control unit, provided the CAT is fewer than 14 ft. (4.27 m) and the printer is fewer than 50 ft. (15.2 m) from the control unit.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Processor Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-10 CAT PLUS Connections Using Same AC Outlet D8W-87 CAT PLUS Terminal SMDR Port Long Cord 355A Z200A EMI Filter Short Cord CAT Printer Figure 5-3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-11 NOTE: If you are installing the printer in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that the building wiring has been connected so that the wall jacks in each location connect with each other.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-12 Follow the steps below to make the connections at the control unit. Refer to Figure 5-4 throughout the procedure. Plug the short end of a Z200A EMI cord into the SMDR jack on the control unit. Plug the other end of the Z200A EMI cord into a 355AF adapter.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-14 To make the connections at the printer, follow the steps below. See Figure 5-4. At the printer location, either plug one end of a D6AP cord into a 2012D-50M transformer or follow the instructions in Step 9 above. Plug the other end of the D6AP cord into the lower jack on a 400B2 power adapter.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-15 Connecting a Printer Within 50 Feet (15.2 m) If the printer is within 50 ft. (15.2 m) of the control unit and is connected to the same 117-V AC branch as the control unit, use this procedure to connect a printer to the control unit.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-16 Z200A EMI Filter 012 408 GS/LS 44GS or LS Outside Lines/ 8 Analog Telephones (ATL) 408 SMDR Jack 008 MLX 8 MLX (Digital) Telephones Processor Module POWER CAUTION ON OFF Turn poweroff inserti before removng or modul ing es AG INPUT FR GND 355AF Adapter Control Unit EIA-232-D SMDR Printer Figure 5-5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-17 Connecting a Printer 50 Feet (15.2 m) or More Away Use this procedure to connect a printer to the control unit if the following conditions apply: ■ The printer is not a CAT printer connected to a CAT. ■ The printer is 50 ft. (15.2 m) or more from the control unit.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit ■ 248B adapter ■ D8W cords ■ D6AP power cord ■ EIA-232-D cable ■ 4-pair plug-ended cable Issue 1 June 1997 Page 5-18 To connect a printer 50 ft. (15.2 m) or more away from the control unit, follow the steps below. See Figure 5-6. Plug the short end of a Z200A EMI cord into the SMDR jack on the control unit.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-20 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5-7. Connecting the 248B Adapter and the 2012D Transformer Plug the other end of the D6AP cord into the 2012D-50M transformer.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Issue 1 June 1997 Page 5-21 ■ If the 400B2 is plugged into a wall jack, make sure that building wiring has been set up so that the wall jack for the control unit can communicate with the wall jack for the printer.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Table 5-1. Page 5-22 Lucent Technologies 572 Printer Options No. Function Menu Status 01 FORM LENGTH 09 11 02 LPI 01 6 03 CPI 01 10 04 LQ or NLQ 01 LQ 05 BUZZER 01 ON 06 FONT 01 BUILT-“IN” 07 RESOLUTION 01 144 11 BUFFER 02 ON-“LINE” 13 PW ON MODE 01 ON-“LINE” 14 DIRECTION 01 BI-DIR.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Page 5-23 Table 5–1, Continued 1. No. Function Menu Status 32 CHAR. SET (G0, GL) 02 USA 33 CHAR. SET (G1, GR) 01 UK 34 CHAR. SET (G2) 03 GE 35 CHAR.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Table 5-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit Table 5-3. Page 5-25 Lucent Technologies Printer DIP Switch Settings1 Switch 1 Switch 2 Control Switch DIP 1-On DIP 1-On DIP 1-Off DIP 2-On DIP 2-On DIP 2-Off DIP 3-On DIP 3-Off DIP 3-Off DIP 4-On DIP 4-Off DIP 4-Off DIP 5-On DIP 5-On DIP 5-On DIP 6-On DIP 6-On DIP 6-Off DIP 7-On DIP 7-On DIP 7-On DIP 8-On DIP 8-Off DIP 8-Off 1.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Data Stations 6 Connecting Data Equipment Issue 1 Issue 1 June 1997 June 1997 Page 6-1 6 This chapter explains how to set up data stations. A data station sends and/or receives data. If the data station includes a telephone, the station can also send and receive voice.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting Data Equipment Data Stations Table 6-1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Data Stations Issue 1 June 1997 Page 6-3 NOTE: The analog voice and modem data station requires a bridging adapter to connect the telephone to the two adjacent analog extension jacks. The terminal adapter data-only station requires a terminating resistor adapter to connect the terminal adapter to the MLX extension jack.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Data Stations Issue 1 June 1997 Page 6-4 Terminal Adapter Data Stations A terminal adapter data station uses a 7500B or ExpressRoute data module to convert MLX voice signals and DTE digital signals to the digital transmission signaling standard, so that it can send and receive digital signals.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Analog Voice and Modem Data Stations Issue 1 June 1997 Page 6-5 Analog Voice and Modem Data Stations Figure 6-1 shows the equipment configuration for an analog voice and modem data station. GPA Settings The switch on the back of the General Purpose Adapter (GPA) used in Step 4, provides two settings, Automatic and Basic (Join is not used).
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Analog Voice and Modem Data Stations Issue 1 June 1997 Page 6-6 Make sure that the modem has settings for speed and parity that are compatible with those of the data terminal. If you are not sure, see the customer’s system manager or the documentation packaged with the modem, data communications software, and data terminal. Connect the modem to the GPA. a.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Modem Data-Only Stations Issue 1 June 1997 Page 6-8 Modem Data-Only Stations Figure 6-2 shows the equipment configuration for a modem data-only station. To set up a modem data-only station, follow the steps below: If using an external modem, use an EIA-232-D cable to connect the modem to the serial port on the data terminal. If using an internal modem, it should already be connected.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting Data Equipment Modem Data-Only Stations Page 6-9 008 OPT Module 012 Module Processor Tip Ring Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES AC Outlet D4BU cord LINE jack EIA-232-D Cable Modem SERIAL connector AC Outlet Figure 6-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting Data Equipment MLX Voice and Modem Data Stations Page 6-10 MLX Voice and Modem Data Stations Figure 6-3 shows the equipment configuration for an MLX voice and modem data station.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment MLX Voice and Modem Data Stations Issue 1 June 1997 Page 6-11 To set up a modem data and MLX voice station, follow the steps below: Use an EIA-232-D cable to connect the serial port on the data terminal to the modem. For a data terminal that has both COM1 and COM2 jacks, make sure you use the one designated for data transmission. See the customer’s system manager if you are not sure.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment MLX Voice and Terminal Adapter Data Stations Issue 1 June 1997 Page 6-12 MLX Voice and Terminal Adapter Data Stations Figure 6-4 shows the equipment configuration for MLX voice and terminal adapter data station. The configuration shown in Figure 6-4 is for asynchronous terminal adapter data transmission.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting Data Equipment MLX Voice and Terminal Adapter Data Stations Page 6-13 Connect the terminal adapter to the MLX telephone. a. Plug one end of a D8W cord into the PHONE jack on the terminal adapter. b. Plug the other end into the LINE jack on the MLX telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Terminal Adapter Data-Only Stations Issue 1 June 1997 Page 6-14 Connect the terminal adapter data module to the control unit. a. Plug one end of a D8W cord into the LINE jack on the terminal adapter. b. Plug the other end into the appropriate MLX extension jack. See Form 2a, System Numbering: Extension Jacks for the appropriate module and extension jack.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Terminal Adapter Data-Only Stations Issue 1 June 1997 Page 6-15 Plug the WP90110-L7 power supply cord into the POWER receptacle on the terminal adapter. Use a 440A4 terminating resistor adapter to connect the terminal adapter to the control unit. a. Use a D8W cord to connect the 440A4 terminating resistor adapter to the LINE jack on the terminal adapter. b.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Connecting Data Equipment Terminal Adapter Data-Only Stations Page 6-16 Processor 008 MLX or 408 GS/LS-MLX Module MLX Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord 440A4 (100 ) Terminating Resistor Adapter LINE jack Terminal Adapter POWER WP90110-L7 Power Supply AC Outlet Figure 6-5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 June 1997 Page 6-17 Video Conferencing Data Stations You can use the terminal adapter with a Multipurpose Enhancement Board for synchronous data communication. This type of station allows data transmission at speeds of 56 or 64 kbps. This section is only a guideline for connecting video conferencing equipment to the system.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Video Conferencing Data Stations ■ Two Shore Microsystems SM-100EIA-232/V.35 converters (or equivalent) ■ Cables: Issue 1 June 1997 Page 6-18 — Two male/male EIA-232-D cables, 8 ft. (24 m), to connect the PORT 1 connectors on the terminal adapters to the EIA-232/V.35 converters — Two male/male V.35 DB-37 cables, 8 ft. (24 m), to connect the V.35 communication ports on the video codec to the EIA-232/V.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 June 1997 Page 6-20 To set up the video conferencing configuration, follow the steps below. See Figure 6-6. Plug one end of a D8W cord into the LINE jack on each of the terminal adapter. Connect the other end of each D8W cord.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Connecting Data Equipment Video Conferencing Data Stations Issue 1 June 1997 Page 6-21 c. Use the DB-37 cables to connect the EIA-232/V.35 converters to the video codec’s V.35 communication ports. See the documentation packaged with the video codec for instructions. If it is not already connected, connect the CSU to the 100D module on the control unit and to the 5ESS or 4ESS exchange switch.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Initializing the System 7 Initializing and Testing the System Issue 1 Issue 1 June 1997 June 1997 Page 7-1 7 When you have finished installation, you are ready to initialize the system as described in this chapter. Initializing the System To initialize a Release 5.0 system, use one of the following methods: ■ Restore from a 5.0 system programming disk or Translation memory card.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Setting the Time and Date Issue 1 June 1997 Page 7-3 Use SPM and the system programming disk to perform the Restore procedure. See System Programming and Maintenance (SPM) for instructions. NOTE: You must restore the system using either the system programming (or backup) disk or memory card whenever a frigid start (System Erase) occurs.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-4 If you hang up during any of these procedures, test mode ends automatically. Keep the following in mind when using the speakerphone: ■ If the Mute button is pressed before the Speaker button, the Mute LED cannot be turned off; it winks. ■ The Mute and Speaker LEDs remain steady during test mode.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-5 To test the red Message light, press a fixed-feature button without an LED (such as Transfer, Conf, or Drop) or any dialpad button. The Message light should turn off. Hang up the handset to leave test mode.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-6 Dial 123456789*0#. Press the switchhook quickly. You should hear a confirmation tone. Hang up. The control unit should send a ring burst and the Message light on the 2500 telephone should turn on. Turn off the Message light. Dial the appropriate feature code.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-7 Testing Analog Multiline and Single-Line Telephones To test the basic operation of analog multiline and single-line telephones, follow the steps below: If you are testing a multiline telephone, press an ICOM or SA button. Pick up the handset and wait for dial tone. Dial the extension number of another working telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-8 Testing Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only) To test the GS and LS outgoing and incoming trunks at a telephone, follow the steps below: Dial *03 followed by the trunk ID number (01 through 80).
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-9 Testing Tie Trunks Before you test tie trunks, make sure that the tie trunks for the system are connected and properly programmed. Have someone at the far end ready to place and receive calls throughout the testing procedures listed below.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-10 To test incoming automatic-start tie-trunks, follow the steps below: At the far-end tie-trunk site, have someone pick up the handset and dial a tie trunk assigned to a button on your telephone.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-11 Testing Two-Way Dial-Repeating Tie Trunks For two-way dial-repeating tie trunks, perform both the incoming and outgoing dial-repeating tie trunk tests. Testing Incoming Dial-Repeating Tie Trunks Perform this test for dial-repeating tie trunks that are two-way or incoming only.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-12 Pick up the handset. (In Hybrid/PBX systems with pooled tie trunks, press an SA button and dial the pool dial-out code.) The green LED next to the selected button lights. Dial the tie-trunk number of the extension where someone is waiting for your call. You should hear ringing.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-13 If any feature does not work properly, check system programming. You can run these tests easily from an MLX telephone or an analog multiline telephone. ARS and SMDR Tests If ARS patterns have been programmed, you can test routing by placing toll calls and checking the trunk indicated on the SMDR printout.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-14 At the ringing telephone, have someone pick up the handset and verify that you have good two-way communication. Repeat Steps 2 and 3 for each calling group. Make additional calls to check each member of each calling group. At any telephone, pick up the handset and dial the group extension number.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-15 Pick up the handset at the covering telephone and verify that you have good two-way communication. Hang up the handset at the covering telephone. Check both Individual and Group Coverage. Testing the DSS At each Direct Station Selector (DSS), check that all lights are operational.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-16 Test telephones that are programmed for Night Service with Outward Restriction. a. Pick up a handset on a restricted telephone and verify that outside calls are not allowed. b. Using the password, make an outside call. c. Hang up the handset. d. Press the Recall button and dial the password.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-17 Pick up the handset at the test telephone and dial the number for a particular zone. If ZoneMate 9 paging equipment is in use with PagePac 20, get an acknowledge tone first and then dial the zone code to make an announcement. You may hear a confirmation tone. Make an announcement into the handset.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-18 Testing the Power Failure Transfer Jacks To test a power failure transfer (PFT) jack for proper operation, you must assign the outside line numbers to the module’s line/trunk jacks and the trunks must be operational. A PFT telephone on a GS line must have a GS button attached to the telephone. See Figure 7-1. Ground-Start Button Figure 7-1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Testing the System Issue 1 June 1997 Page 7-19 If the telephone is connected to a GS trunk, push the GS button attached to the telephone again. Dial an outside number—make sure someone can answer the call.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Installing the Control Unit’s Housing Issue 1 June 1997 Page 7-20 Dial 123456789*0#. You should hear a dual-tone multifrequency (DTMF) signal as each button is pressed. When you finish dialing, you should hear a 3-beep confirmation tone. Repeat the test for each TTR.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Installing the Control Unit’s Housing Page 7-21 Top cover Empty module Figure 7-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Initializing and Testing the System Installing the Control Unit’s Housing Issue 1 June 1997 Page 7-22 Installing the Front Cover To install the front cover, see Figure 7-3 and follow these steps: Hook the top of the front cover onto the top cover. Push down on the bottom of the front cover until it locks securely on the base of the wire manager on the modules. Front cover MERLI N LEG END MERL IN LE Figure 7-3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 Issue 1 June 1997 June 1997 Installing Applications Page 8-1 8 Installing Applications 8 This chapter provides installation guidelines and documentation references for the applications that the system supports. You can install the following software and hardware products on the system. See the documentation packaged with each application for detailed installation instructions.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Voice Messaging Systems and Touch-Tone Receivers Issue 1 June 1997 Page 8-3 Considerations You must connect applications that use mode codes to integrated VMI ports. Applications that do not use mode codes, such as Lucent Technologies Attendant, connect to generic VMI ports. The T/R ports on 012 or 016 basic telephone modules are programmed as either generic VMI or integrated VMI.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Automated Document Delivery System Issue 1 June 1997 Page 8-4 Automated Document Delivery System Automated Document Delivery System (ADDS) is a computer-based system for faxing documents. ADDS stores the documents in a database and automatically faxes them, on request, 24 hours a day.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Call Accounting System Issue 1 June 1997 Page 8-5 For backup, one of the following is required: ■ Lucent Technologies 705 MT Multitasking Terminal ■ Lucent Technologies 6386/SX WGS (or compatible) with ProComm Plus software. See the Lucent Technologies Automated Document Delivery System (ADDS) Administrator’s Guide for installation instructions.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Call Accounting Terminal Issue 1 June 1997 Page 8-8 CAS Documentation Call Accounting System Plus V3 Installation Call Accounting System Plus V3 Administration and Operation Call Accounting System for Windows Installation, Administration, and Operation Call Accounting Terminal Call Accounting Terminal (CAT) Plus is a stand-alone application that provides accurate and flexible call accounting at a low cost.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Call Management System Issue 1 June 1997 Page 8-10 Considerations You cannot connect a CMS in Behind Switch mode. If a business requires more than 28 lines or employs more than 28 agents, you can install up to two CMSs on a system to handle a second set of lines. CMS operates on a dedicated PC with DOS, version 3.3 or higher. The CMS supervisor’s console is a Direct-Line Console.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Call Management System Issue 1 June 1997 Page 8-11 To play music for waiting callers, you must attach a Music On Hold (MOH) product that is compatible with an MOH coupler.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications CONVERSANT Issue 1 June 1997 Page 8-12 See the CMS documentation for a list of optional hardware that you can use with CMS. CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications CONVERSANT Issue 1 June 1997 Page 8-13 Security Alert: Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A in Maintenance and Troubleshooting for more information. Considerations CONVERSANT supports a maximum of 24 channels of analog ports, or up to 6 IVP4 boards.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Integrated Solution III Issue 1 June 1997 Page 8-14 CONVERSANT Intro Documentation CONVERSANT Intro Application Support Software Installation Guide CONVERSANT Intro Application Support Software User’s Guide Integrated Solution III Integrated Solution III (IS III) is a complete package of UNIX System-based voice processing and call analysis software that helps to manage telephone usage and costs.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Integrated Solution III Issue 1 June 1997 Page 8-15 For AUDIX Voice Power, you cannot use an 008 OPT module. If IS III includes AUDIX Voice Power (or Fax Attendant) when users receive voice mail (or fax mail) messages, the Message LEDs on their telephones light (as long as a mailbox or fax mailbox has been assigned to each of those telephones).
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Integrated Solution III Issue 1 June 1997 Page 8-16 The Master Controller III is a tower 20-MHz 486-SX PC with six available EISA bus slots (with the tape drive installed). It has 8 MB of RAM memory, either 200or 500-MB hard disk drive, and a 250-MB streaming tape drive.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Lucent Technologies Attendant Issue 1 June 1997 Page 8-17 Lucent Technologies Attendant Lucent Technologies Attendant is a stand-alone application that provides operator-like services through the use of pre-recorded messages and electronic switching. Security Alert: Products that are connected through a voice port must be properly restricted to prevent toll fraud.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications MERLIN MAIL Issue 1 June 1997 Page 8-18 Hardware Requirements Lucent Technologies Attendant requires connection to an 012 or 016 basic telephone module. You can use up to eight jacks on an 012 basic telephone module or up to 16 jacks on an 016 basic telephone module for Lucent Technologies Attendants.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Installing Applications MERLIN MAIL Page 8-19 The number of incoming trunks and subscribers programmed for Automated Attendant service and the number of busy-hour calls determine how many MERLIN MAIL Voice Messaging System jacks are required for the user’s system. See Table 8-2. Table 8-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications MERLIN MAIL Issue 1 June 1997 Page 8-20 The system may need more touch-tone receivers if: ■ Single-line telephone users do not get a dial tone ■ MERLIN MAIL fails to transfer calls ■ Calls fail to ring or go to coverage prematurely ■ Message-waiting lights fail to light MERLIN MAIL and Lucent Technologies Attendant should not be used on the same system.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications MERLIN PFC Issue 1 June 1997 Page 8-22 You should remove the Voice Announce feature from the fax extension. If the dedicated fax line is shared for outgoing calls only, you must program the Ringing option to No Ring at every extension except the MERLIN PFC fax extension. The MERLIN PFC can operate in Hybrid/PBX mode, Behind Switch mode, or in Key mode.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications PassageWay Direct Connect Solution Issue 1 June 1997 Page 8-23 Hardware Requirements The MERLIN PFC telephone requires two analog ports: one for the voice line and one for the fax line. The telephone wiring between the control unit and the MERLIN PFC telephone must be installed in the same building. For more information, consult MERLIN PFC Telephone Phone-Fax-Copier Installation and Maintenance Guide.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications PassageWay Direct Connect Solution ■ Issue 1 June 1997 Page 8-24 Lucent Technologies Buzz. An application that enables users to manage incoming calls (answer, hold, or drop) and view the calling party number (Caller ID) for each incoming call at their telephones. Considerations MERLIN LEGEND Communications System Release 3.0 or later is required for caller identification display capabilities.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications System Programming and Maintenance (SPM) Issue 1 June 1997 Page 8-25 — A Windows-compatible pointing device (a mouse or trackball is recommended) ■ Microsoft Windows, version 3.1 or later ■ PassageWay adapter ■ 9-pin to 25-pin adapter for 9-pin serial ports ■ 4-ft., 4-pair, keyed modular telephone cord (D8AC) For more information, consult PassageWay Solution User’s Guide.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications System Programming and Maintenance (SPM) Issue 1 June 1997 Page 8-26 A printer connected to the PC with SPM can print system programming reports. Reports can also be sent to the printer that is connected to the SMDR port on the control unit. However, SMDR information may be lost while system programming reports are printed through the SMDR jack.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Installing a CTI Link Issue 1 June 1997 Page 8-27 Installing a CTI Link There are two procedures in this section: how to add a CTI link to the MERLIN LEGEND Communications System—a new installation, and how to get a CTI link working again after a link shutdown—a link reinstatement. New Installation Considerations In Release 5.0, the MERLIN LEGEND Communications System supports one CTI link.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Installing a CTI Link Issue 1 June 1997 Page 8-28 These steps should be followed in order. Step 2 cannot come before Step 1, or System Programming will fail (procedure error beeps). Install MERLIN LEGEND hardware. Choose a slot for an MLX port module (008 MLX or 408 MLX), and insert the module. Identify a port on that MLX port module for the CTI link. Unplug any telephone/adjunct from that port.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Installing Applications Installing a CTI Link Issue 1 June 1997 Page 8-29 Refer to the MERLIN LEGEND Network Manager’s Guide for instructions. At this point the CTI link should be operational. Link Reinstatement The considerations and hardware requirements for a link reinstatement are the same as those for a new installation since this procedure is used only after a link shutdown.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading to Release 5.0 9 Upgrading the System ! Issue 1 Issue 1 June 1997 June 1997 Page 9-1 9 ! WARNING: System upgrades should be performed by qualified technicians or service personnel only. Installation or maintenance of this product by anyone other than qualified personnel may damage or impair the product; your limited warranty does not cover such damage.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading to Release 4.2 ■ Issue 1 June 1997 Page 9-2 Both of the following: — Release 3.0 or later processor module that is flash card capable (when converting from Release 2.1 or earlier). — A forced installation PCMCIA memory card with Release 4.0 system software (when converting from any release). ■ DOS-formatted diskette Upgrading to Release 4.2 You must have DOS SPM Version 5.15 to upgrade to Release 4.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading to Release 4.0 Issue 1 June 1997 Page 9-3 ■ SPM Version 5.15 or later to back up and convert system programming information and to restore system programming information after the Release 4.0 processor module has been installed. ■ Both of the following: — Release 3.0 or later processor module that is flash card capable (when converting from Release 2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Backing Up System Programming Issue 1 June 1997 Page 9-4 To upgrade the control unit, follow the steps below: If the current system programming is to be used in the upgraded system, back up system programming. See ‘‘Backing Up System Programming’’, next in this chapter, for details. Remove the control unit housing. See ‘‘Removing the Control Unit Housing’’, later in this chapter, for instructions.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Backing Up System Programming Issue 1 June 1997 Page 9-5 ■ To back up system programming from Release 1.0 or 1.1, you can use any version of SPM (1.16 is recommended). ■ To back up system programming from Release 2.0, you must use SPM version 2.09 or higher. ■ To back up system programming from Release 2.1, you must use SPM version 2.16 or higher. ■ To back up system programming from Release 3.0 or 3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Removing the Control Unit Housing Issue 1 June 1997 Page 9-6 Removing the Control Unit Housing Remove the control unit housing as described below. See Figure 9-1. ■ For a MERLIN II or a MERLIN LEGEND (Release 2.1 or later) Communications System: 1. Remove the front housing from each carrier by pulling the bottom front towards you, and lifting it up as shown in Figure 9-1. 2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Removing the Control Unit Housing Page 9-7 MERLIN II and MERLIN LEGEND 2.1 and later Communications System 2 1 MERLIN LEGEND 2.0 and earlier Communications System Housing 1 2 Clip Housing Figure 9-1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Powering Down the System Issue 1 June 1997 Page 9-8 Powering Down the System You may need to power down the system to add upgraded equipment to the carrier. ! CAUTION: Follow these steps in the exact sequence. To power down the system, follow the steps below and see Figure 9-2: Turn off the power supply on the basic carrier. Turn off the power supplies on the expansion carriers.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Upgrading the System Powering Down the System Processor Page 9-9 -48 VDC Auxiliary Power Input Auxiliary Power Unit AC INPUT AUX POWER AC Input -48 VDC Power Cord Ground Wire AUX Power Unit AC Power Cord Figure 9-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading the Control Unit Issue 1 June 1997 Page 9-10 Upgrading the Control Unit Do not remove any of the existing carriers. Refer to the Control Unit Diagram on the flip side of System Planning Form 1. If you are installing an expansion carrier, remove the rightmost module from the control unit and set it aside. See Figure 9-3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading the Control Unit Issue 1 June 1997 Page 9-11 Replace the processor module. See Figure 9-3. Then go to Step 7. NOTE: If the processor module is to be modified for Key mode, perform Step 4 through Step 10 of “Modifying the Processor for Key Mode” before proceeding. a. Press up on the tab at the bottom rear of the old processor module. b.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Upgrading the System Upgrading the Control Unit Page 9-12 3 1 2 Figure 9-3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading the Control Unit Issue 1 June 1997 Page 9-13 Replacing the Housing Clips Remove the housing clips from the right side of the module. a. Remove the rightmost module from the control unit. See “Removing a Module” in Chapter 2 for instructions. b. Using a flat-blade screwdriver, unscrew the upper right corner of the carrier only far enough to free the clip. c.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading the Control Unit Issue 1 June 1997 Page 9-14 1 2 Figure 9-4. 3 Replacing a Module in the Carrier Remove the clips from the left side of the control unit as you did in Step 1; however, make sure you replace the clips before securing the screws again. Reinstall the power supply module by hooking it onto the rod at the top of the carrier and then swinging it down into place.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Modifying the Processor for Key Mode Issue 1 June 1997 Page 9-15 Modifying the Processor for Key Mode To modify the processor for Key mode in Release 3.0 and later, follow the steps below. For earlier releases, see Appendix E in Maintenance and Troubleshooting. Prepare a non-metallic surface, such as a table, on which to work. ! ! WARNING: Do not touch the gold connectors on the rear of the processor module.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Upgrading the System Modifying the Processor for Key Mode Page 9-16 Release Each Catch on Module Remove Cover Processor PROCESSOR MODULE Figure 9-5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Upgrading the System Modifying the Processor for Key Mode Page 9-17 Lift Circuit board Up and Over Processor PROCESSOR MODULE Figure 9-6. Removing the Processor Module Circuit Board Holding the processor circuit board at each end, lift it up and turn it over and away from you. See Figure 9-6. Place the processor circuit board on a flat, non-metallic surface.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Upgrading the System Modifying the Processor for Key Mode Page 9-18 PROCESSOR CIRCUIT BOARD Front 1 2 Rear KEY LY ON PBX 1 2 OPEN CLOSED (KEY) Figure 9-7.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Completing the Upgrade Issue 1 June 1997 Page 9-19 Completing the Upgrade Perform a frigid start (System Erase) to ensure that all system programming is returned to default values. Use System Erase from the SPM Maintenance menu: Maintenance→Slot→00→Demand Test→System Erase (Line 5, left button) twice→Yes See Maintenance and Troubleshooting for more information on System Erase.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Upgrading from the MERLIN II Communications System Issue 1 June 1997 Page 9-20 Replace old modules and add new modules as specified on the Control Unit Diagram of Form 1, System Planning. See Chapter 2, ‘‘Installing the Control Unit’’ if you need instructions. Install the Release 4.0 processor module in the carrier. See ‘‘Installing the Processor’’ in Chapter 2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Upgrading the System Replacing the Control Unit Housing Issue 1 June 1997 Page 9-21 Replacing the Control Unit Housing See Chapter 2, ‘‘Installing the Control Unit’’, for instructions on replacing the control unit housing for Release 2.1 and later. Release 2.0 or Earlier To install the control unit housing, follow the steps below. Place the front panel(s) face down.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Upgrading the System Replacing the Control Unit Housing Page 9-22 d MERLIN LEGEND TO DETATCH: SLIDE TO ALIGN ARROWS FRONT PANEL TO ATTACH: ALIGN ARROWS. SLIDE TO COMPLETE CIRCLE. LINE UP WITH THE SEMICIRCLE ON INSIDE OF FRONT PANEL SLIDE TONGUES IN AND PUSH FRONT PANEL UP Figure 9-8.
Issue 1 Issue 1 June 1997 June 1997 MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 System Numbering Forms Page A-1 A System Numbering Forms A When you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form. This appendix includes examples of all of the system numbering forms, and instructions for completing Form 2a, “System Numbering: Extension Jacks.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 System Numbering Forms Form 2a, System Numbering: Extension Jacks Page A-2 Form 2a, System Numbering: Extension Jacks Renumber System* ❑ 2-Digit ✦ ❑ Selected Extension Numbers Mod. Log. Type ID Jack Type B A D† Eqpt. 2-Dig Ext. No.✦ ❑ 3-Digit ❑ Set Up Space 3-Dig. Set Up Renumber Ext. Space to No.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 System Numbering Forms Form 2a, System Numbering: Extension Jacks Issue 1 June 1997 Page A-3 The number in the logical ID column refers to the number of the extension jack in the control unit. 1. In the “Eqpt.” (Equipment) column, enter the type of device (such as an MLX-20L console) that is connected to the extension jack. On the second line, enter any attached adjuncts (such as an answering machine). 2. In the “Old Ext. No.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 System Numbering Forms Form 2b, System Numbering: Digital Adjuncts Page A-4 Form 2b, System Numbering: Digital Adjuncts Factory-Set Log. ID 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Figure A-2.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 System Numbering Forms Form 2c, System Numbering: Line/Trunk Jacks Page A-5 Form 2c, System Numbering: Line/Trunk Jacks Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s). _____________________ Loop-Start Reliable Disconnect* ■ No ✦ ■ Yes Module Type and Slot No. Jack Type (LS, GS, Log. DID, Tie, etc.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 Issue 1 June 1997 June 1997 Unit Load Calculation Worksheet Page B-1 B Unit Load Calculation Worksheet B If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet. NOTE: You should have a separate copy of the worksheet for each carrier. See “Unit Loads” in Chapter 1 for information on recalculating unit loads.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Unit Load Calculation Worksheet Unit Load Worksheet Issue 1 June 1997 Page B-2 Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor: ■ If fewer than five, power is adequate. ■ If five or six, continue to Step 2. 2. Key or Behind Switch mode only: Indicate configuration of lines; then go to Step 5. __________ o Square o Modified 3.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Unit Load Calculation Worksheet Unit Load Worksheet Page B-3 5. Calculate the estimated unit loads. Module Qty x Unit Load 008 12.0 008 MLX 13.5 008 OPT 8.0 012 8.4 016 12.8 100D 0.0 400 0.0 400 EM 8.0 400 GS/LS/TTR 8.0 408 12.0 408 GS/LS 12.0 408 GS/LS-MLX 13.5 800 0.0 800 NI-BRI 0.0 800 GS/LS 0.0 800 GS/LS-ID 8.0 800 DID 8.0 MERLIN LEGEND Mail 0.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Unit Load Calculation Worksheet Unit Load Worksheet Page B-4 6. Calculate the actual carrier unit load. Qty Equipment x Unit Load Hybrid/PBX or Modified = Total Square Network Access Lines1 DID DS1 GS/LS Tie 1.0 0.0 0.0 1.4 1.0 0.0 0.0 1.4 Telephones MLX-5 MLX-5D MLX-10 MLX-10D MLX-16DP MLX-28D MLX-20L BIS-10 BIS-22 BIS-22D BIS-34 BIS-34D MLC-5 MDC-9000 MDCW-9000 10-Button Basic 10-Button HFAI 0.9 0.9 0.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Unit Load Calculation Worksheet Unit Load Worksheet Page B-5 Qty Equipment Telephones (continued) 34-Button Basic 34-Button DLX 34-Button BIS 34-Button BIS/DIS Single-Line Telephone x Unit Load Hybrid/PBX or Modified = Total Square 0.9 1.2 1.2 1.2 0.6 1.1 1.7 1.4 1.4 0.7 0.0 0.0 0.7 0.9 0.8 0.8 0.8 1.0 1.0 1.0 Optional Equipment1 EICON board (CTI link interface board in Netware server.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Unit Load Calculation Worksheet Unit Load Worksheet Issue 1 June 1997 Page B-6 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Unit Load Calculation Worksheet Unit Load Worksheet Page B-7 8. Calculate the unit loads for slots 5 and 6 of the carrier. Qty Equipment x Unit Load Hybrid/PBX or Modified = Total Square Network Access Lines1 DID DS1 GS/LS Tie 1.0 0.0 0.0 1.4 1.0 0.0 0.0 1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Unit Load Calculation Worksheet Unit Load Worksheet Page B-8 Qty Equipment Optional x Unit Load Hybrid/PBX or Modified = Total Square Equipment1 EICON board (CTI link interface board in Netware server.) Direct Station Selector2 General Purpose Adapter Hands-Free Unit Headset Adapter 0.0 0.0 0.7 0.9 0.8 0.8 0.8 1.0 1.0 1.0 Total Actual Unit Load 1.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Unit Load Calculation Worksheet Unit Load Worksheet Issue 1 June 1997 Page B-9 9. Try to exchange modules between carriers to reduce the unit loads for slots five and six through 27. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-1 Glossary GL # 7500B data module See ISDN terminal adapter. 7500B data station See ISDN terminal adapter data station A account code Code used to associate incoming and outgoing calls with corresponding accounts, employees, projects, and clients. Accunet AT&T’s switched digital service for 56-kbps, 64-kbps restricted, and 64-kbps clear circuit-switched data calls.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-2 adjunct Optional equipment used with the communications system, such as an alerting device or modem that connects to a multiline telephone or to an extension jack. ALS (Automatic Line Selection) Programmed order in which the system makes outside lines available to a user.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-4 Automatic Line Selection See ALS. Automatic Number Identification See ANI. automatic ringdown tie-trunk See automatic-start tie trunk. Automatic Route Selection See ARS.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-5 B B8ZS (bipolar 8 zero substitution) Line-coding format that encodes a string of eight zeros in a unique binary sequence to detect bipolar violation. See also bipolar signal. backup Procedure for saving a copy of system programming onto a floppy disk or memory card. See also restore.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-6 Behind Switch mode One of three modes of system operation, in which the control unit is connected to (behind) another telephone switching system, such as Centrex or DEFINITY, which provides features and services to telephone users. See also Hybrid/PBX mode and Key mode.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-7 board A module, for example, 100D or 408 MLX GS/LS, that allows you to connect lines/trunks and extensions to the communications system or holds the processor or power supply. board assignment SPM procedure for assigning line/trunk and extension modules to slots on the control unit.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-8 C Call Accounting System See CAS. Call Accounting Terminal See CAT. Caller ID In Release 3.0 and later, a system feature that supports a caller identification service provided by some local telephone companies (if local regulations allow) supplying the calling party telephone number.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-9 CCS (common-channel signaling) Signaling in which one channel of a group of channels carries signaling information for each of the remaining channels, permitting each of the remaining channels to be used to nearly full capacity. In the system’s 100D module, channel 24 can be designated as the signaling channel for channels 1–23.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-10 CO (central office) Location of telephone switching equipment that provides local telephone service and access to toll facilities for long-distance calling. coaxial cable Cable consisting of one conductor, usually a small copper tube or wire within and insulated from another conductor of larger diameter, usually copper tubing or copper braid.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-11 conversion resource See modem pool. COR (class of restriction) Various types of restrictions that can be assigned to remote access trunks or barrier codes. These restrictions consist of calling restrictions, ARS Facility Restriction Levels (FRLs), Allowed Lists, Disallowed Lists, and pool dial out restrictions.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-12 D D4 framing format Framing format consisting of a sequence of individual frames of 24 eight-bit slots and one signal bit (193 bits) in a 12-frame superframe. See also ESF. Data-channel See D-channel. data communications equipment See DCE. data hunt group See DHG. data module See ISDN terminal adapter. data rate See bps.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-13 dedicated feature buttons The imprinted feature buttons on a multiline telephone: Conf or Conference, Drop, Feature, HFAI (Hands Free Answer on Intercom), Hold, Message, Mute or Microphone, Recall, Speaker or Speakerphone, and Transfer. delay-dial start tie trunk See dial-repeating tie trunk. DFT (direct facility termination) See personal line.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-14 DID trunk Incoming trunk that receives dialed digits from the local exchange, allowing the system to connect directly to an extension without assistance from the system operator. digital Representation of information in discrete elements such as off and on or zero and one. See also analog transmission. Digital Communications Protocol See DCP.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-15 display buttons Buttons on an MLX display telephone used to access the telephone’s display. DLC (Direct-Line Console) Telephone used by a system operator to answer outside calls (not directed to an individual or a group) and inside calls, transfer calls, make outside calls for users with outward calling restrictions, set up conference calls, and monitor system operation.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-16 DSS (Direct Station Selector) 60-button adjunct that enhances the call-handling capabilities of an MLX-20L or MLX-28D telephone used as an operator console. DTE (data terminal equipment) Equipment that makes the endpoints in a connection over a data connection, for example, a data terminal, personal computer, host computer, or printer.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-17 endpoint Final destination in the path of an electrical or telecommunications signal. ESF (extended superframe format) Framing format consisting of individual frames of 24 eight-bit slots and one signal bit (193 bits) in a 24-frame extended superframe. See also D4 framing format.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-18 F facility Equipment (often a trunk) constituting a telecommunications path between the system and the telephone company central office (CO). Facility Restriction Level See FRL. factory setting Default state of a device or feature when an optional setting is not programmed by the user or system manager.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-19 Flash ROM Beginning with Release 3.0, a type of read-only memory provided on the processor module, used to supply system features. foil shield Copper foil sheet (for power units) used to prevent excessive noise on the module. forced idle Condition of the system during certain programming or maintenance procedures; system prevents initiation of new calls. foreign exchange See FX.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-20 G General-Purpose Adapter See GPA. glare Condition that occurs when a user tries to call out on a loop-start trunk at the same time that another call arrives on the same trunk. GPA (General-Purpose Adapter) Device that connects an analog multiline telephone to optional equipment such as an answering machine or a fax machine.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-21 HFAI (Hands Free Answer on Intercom) Feature that allows a user to answer a voice-announced call. HFU (Hands-Free Unit) Unit for older analog multiline telephones that allows users to make and receive calls on the speakerphone without using the handset.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-22 Inspect screen Display screen on an MLX display telephone that allows the user to preview incoming calls and see a list of the features programmed on line buttons. Integrated Administration Capability of IS III that simplifies the programming of common information for the system, AUDIX Voice Power, and, if it is also installed, Fax Attendant System.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-23 ISDN (Integrated Services Digital Network) Public or private network that provides end-to-end digital connectivity for all services to which users have access by a limited set of standard multipurpose user and network interfaces; provides digital circuit-switched or packet-switched connections within the network and to other networks for national and international digital connectivity.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-24 K kbps Kilobits per second. Key mode One of three modes of system operation, in which the system uses personal lines on line buttons for outside calls, with a separate interface (ICOM buttons) for internal calling. See also Behind Switch mode and Hybrid/PBX mode.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-25 line coding Pattern that data assumes as it is transmitted over a communications channel. line compensation Adjustment for the amount of cable loss in decibels (dB), based on the length of cable between a 100D module and a channel service unit (CSU) or other far-end connection point. line/trunk Refers to inside system lines and outside trunks in general terms. See also line and trunk.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-26 M Magic on Hold A Lucent Technologies Music on Hold enhancement that promotes a company’s products or services or provides custom music selection. Mbps megabits per second Megacom Lucent Technologies’ tariffed digital WATS offering for outward calling. Megacom 800 Lucent Technologies’ tariffed digital 800 offering for inward calling.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-27 MLX-10DP Same as an MLX-10D except it has an adjunct in the back for connecting the Passageway Direct Connect Solution application. MLX-20L telephone 20-line button digital telephone with a 7-line by 24-character display. MLX-28D telephone 28-line button digital telephone with a 2-line by 24-character display.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-28 module Circuit pack in the control unit that provides the physical jacks for connection of telephones and/or outside lines/trunks to the communications system. In the name of a module, the first digit indicates the number of line/trunk jacks it contains; the last digit indicates the number of extension jacks it contains.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-29 N network Configuration of communications devices and software connected for information interchange. network interface Hardware, software, or both that links two systems in an interconnected group of systems, for example, between the local telephone company and a PBX.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-30 OPT (off-premises telephone) Single-line telephone or other tip/ring device connected to the system by an 008 OPT module in the control unit. Appears as an inside extension to the system, but may be physically located away from the system.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-31 PBX (private branch exchange) Local electronic telephone switch that serves local stations (for example, extensions within a business) and provides them with access to the public network. PC (personal computer) PCMCIA memory card (Personal Computer Memory Card International Association memory card) See memory card.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-32 power supply module Device that directs electricity to modules and telephones on the system. One power supply module is needed for each carrier, and an auxiliary power unit is added if the module exceeds capacity. PRI (Primary Rate Interface) Standard interface that specifies the protocol used between two or more communications systems.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-33 Q QCC (Queued Call Console) MLX-20L telephone used by a system operator in Hybrid/PBX mode only.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-34 riser cable Cable that runs between floors in a multistory building and connects wiring closets. RS-232 Physical interface, specified by the Electronics Industries Association (EIA), that transmits and receives asynchronous data at distances of up to 50 feet (15 m).
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-35 SDN (Software Defined Network) Lucent Technologies private networking service created by specialized software within the public network. SID (station identification) simplex signaling Transmission of signals, in one direction only, across a telecommunications channel.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-36 square key Configuration in Key mode operation in which all outside lines appear on all telephones. station See extension. station jack See extension jack. Station Message Detail Recording See SMDR. Supplemental Alert Adapter See SAA. switchhook flash Momentary (320 ms to 1 second) on-hook signal used as a control signal.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-37 system programming Programming of system functions and features that affect most users, performed from an MLX-20L telephone or a PC using SPM. See also extension programming and centralized telephone programming. System Programming and Maintenance See SPM.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-38 trunk A telecommunications path between the communications system and the telephone company central office (CO) or another switch. Often used synonymously with line. trunk jack See line/trunk jack. trunk pool See pool. TTR (touch-tone receiver) Device used to decode DTMF touch-tones dialed from single-line telephones or Remote Access telephones. U uninterruptible power supply See UPS.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Glossary Page GL-39 V VAC Alternating-current voltage. VDC Direct-current voltage. VMI (voice messaging interface) An enhanced tip/ring port. voice-band channel A transmission channel, generally in the 300–3400-Hz frequency band. voice mail Application that allows users to send messages to other extensions in the system, forward messages received with comments, and reply to messages.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Index Page IN-3 Connecting a CAT and printer on a different AC outlet, 5-10 Connecting a CAT to the Control Unit, 5-7 Connecting a PC to the control unit overview, 5-1 Connecting a printer 50 ft or more away from control unit, 5-17 to 5-21 Connecting a printer within 50 feet of control unit, 5-15 to 5-16 Connecting block removal, 3-62 Connectubg a PC more than 50 ft.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Index Page IN-6 Integrated Solution III (IS III) hardware requirements, 8-15 overview, 8-14 procedure, 8-16 UNIX-based products supported, 8-2 Integrated Voice Response (IVR) applications, 8-12 Intercom dial tone testing, 7-6 Interference, 2-3 IROB, 3-59 IVR, 8-12 K Key mode modifying processor for, 9-15 Release 2.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Index Page IN-10 copper shield, 2-21 ferrite cores, 2-24 power supply module, 2-24 ring generator, 2-21 turning power off, 2-21 Powering down the system, 2-46, 9-8 Powering up the system, 2-45 Printers DIP switch settings applications printer, 5-25 AT&T CAT printer table, 5-25 more than 50 ft.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.
MERLIN LEGEND Communications System Release 5.0 Installation 555-650-140 Issue 1 June 1997 Index Page IN-14 from MERLIN II system, 9-4 from previous release, 9-4 Upgrading to Release 4.0, 9-3 Upgrading to Release 4.1, 9-2 Upgrading to Release 4.2, 9-2 Upgrading to Release 5.
