Instruction manual

MERLIN LEGEND Communications System Release 5.0
Installation
555-650-140
Issue 1
June 1997
Installing Applications
Page 8-11
Call Management System
To play music for waiting callers, you must attach a Music On Hold (MOH)
product that is compatible with an MOH coupler.
NOTE:
If the customer uses equipment that rebroadcasts music or other
copyrighted materials, the customer may be required to obtain a copyright
license from and pay license fees to a third party such as the American
Society of Composers, Artists, and Producers (ASCAP) or Broadcast
Music Incorporated (BMI). Or the customer can purchase a Magic-on-Hold
system, which does not require that you obtain such a license, from
Lucent Technologies.
Hardware and Software Requirements
The following hardware and software are required for CMS installation:
■ An approved PC with 640K RAM, 3.5-inch floppy disk drive, and a
20-MB hard disk drive
■ An approved monochrome or color monitor
■ CMS interface card with two 14-ft. (4.27-m), 4-pair modular plug
telephone cords and one 14-ft. (4.27-m) DIN connector cord for
connection to Digital Announcement Unit
■ CMS software
■ Digital Announcement Unit for CMS
■ Parallel printer and cable to connect the printer to the PC
■ Supervisor console (MERLIN II System Display Console)
■ Agent telephones (any MLX or analog multiline telephones supported by
the system)
■ Two analog multiline modules (008 or 408); one to connect the two PC
ports to the operator positions, and one to connect the CMS supervisor
console
■ DOS, version 3.3 or higher