Instruction manual

MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting
555-650-140
Issue 1
June 1997
Control Unit Problems
Page 4-124
CTI Link Problems
Console Display/Instructions Additional Information PC
The following screen appears if the test fails.
If the test fails, exiting from this screen will return you to the selection screen
shown in Step 4.
The following screen appears if the test passes.
Select Exit.
Selecting Exit returns you to the selection screen shown in Step 4 where you
can select further maintenance options or exit the maintenance routine.
Test CTI Link xxxx :
xxxx is dial plan number,
slot/port, or logical ID.
Test FAILED
For this screen, check the following:
1. Verify wiring
2. Go to status screen, see if
Physical link and PBX Driver Conn
Exit
are both “up”; if the PBX driver is
not loaded, PBX Driver Conn is
down
CTI Link xxxx :
xxxx is dial plan
number, slot/port, or
Test Successfully
logical ID.
Completed
Exit