Instruction manual

MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting
555-650-140
Issue 1
June 1997
Introduction
Page 1-27
Maintenance Strategy
Chapter 2. Also, when you check the error logs, you should refer to Table 2-2,
"Error Codes", in Chapter 2 for a detailed description of each problem.
Check the permanent errors.
If errors still exist, check the transient errors.
Check the last 30 errors whenever you want to review the 30 most
recently recorded errors—either permanent or transient.
NOTE:
Prior to Release 4.0, the error log displays only the last 10
messages.
Trouble Accessing the Error Logs
If you cannot access the error logs, or if the system is inoperable, use the
following steps as a guideline to troubleshoot the system.
Check the power supply LED.
a. Is the power switch turned on?
b. Is the power cord connected to an AC wall outlet that is not
controlled by a wall switch?
If the LED is off and you are sure that the power is connected and
turned on, see ‘‘
Power Supply Problems’’ in Chapter 4.
If you still cannot access the error logs after checking the power
supply, see ‘‘
Processor Problems’’ in Chapter 4.
If you still cannot access the error logs after checking the
processor, see ‘‘
Carrier Problems’’ in Chapter 4.
If you still cannot access the error logs, review the “System
Inventory” screen as detailed in Chapter 2
and escalate the problem
to your technical support organization.