Instruction manual

MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting
555-650-140
Issue 1
June 1997
Error Logs, Access Logs, and System Inventory
Page 2-15
Error Logs
Table 2-2 Continued
Continued on next page
Error
Codes Description Action
7002 PRI SVC STATE INCONSIST: Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact
your technical support organization.
7003 PRI D-CHNL INOPERATIVE: Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact
your technical support organization.
7004 PRI B-CHNL NOT RELEASED: Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact
your technical support organization.
7005 PRI B-CH GROUP INCONSIST: Troubleshoot the PRI trunk and report to
service provider; otherwise, no action
required. If problem persists, contact
your technical support organization.
7006 PRI PROTOCOL MISMATCH:
A mismatch in the protocol being
supplied versus the protocol
expected by MERLIN LEGEND.
1. Inform the service provider to change
the administration for this circuit.
2. After the service provider restarts the
circuit, verify that all alarms for this
slot are cleared.
7401 TRK UPLINK MESSAGE ERROR:
Communication problems between
processor and modules.
Unrecognized message from
module to processor.
Test the trunk with a single-line
telephone. If the problem is not in the
trunk, replace the module with one that is
known to be working. If the problem is
gone when using the known good
module, replace the module and restart.