Instruction manual

MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting
555-650-140
Issue 1
June 1997
Error Logs, Access Logs, and System Inventory
Page 2-21
Error Logs
Table 2-2 Continued
Continued on next page
Error
Codes Description Action
840D INCORRECT FIRMWARE STATE:
If this error occurs four times
consecutively, and if Automatic
Maintenance-Busy is enabled and
the 50% maintenance-busy limit has
not been exceeded, the trunk is
busied-out automatically.
Turn power off for at least 1 second and
then turn it on. Repeat system
programming procedure. If problem
persists, replace the module.
840E UPLINK MESSAGE ERROR:
Communication problems between
the processor and the module. The
module received an unrecognized
message from the processor.
Turn the processor off and then on.
Repeat system programming procedure.
If the problem persists, replace the
module.
840F LOST IDLE MESSAGE ERROR:
8C01 SLOTS NOT EQUAL:
The module that occupies the
indicated slot does not match the slot
information contained in the PC or
PCMCIA card backup file.
Troubleshoot the slot descriptions in
your backup file against the actual
system modules that occupy those slots.
After the mismatch is corrected, repeat
the restore operation.
9801 MCARD WRITE ERROR:
Write to the memory card is not
succeeding or is too slow.
Reset the card and try again. If the
problem persists, replace the card and
try again. If the problem still persists,
replace the processor.
9802 MCARD ERASE ERROR:
Erasure of the memory card is not
succeeding or is too slow.
Reset the card and try again. If the
problem persists, replace the card and
try again. If the problem still persists,
replace the processor.