Instruction manual

MERLIN LEGEND Communications System Release 5.0
Maintenance and Troubleshooting
555-650-140
Issue 1
June 1997
Error Logs, Access Logs, and System Inventory
Page 2-22
Error Logs
Table 2--2 Continued
Continued on next page
Error
Codes Description Action
9803 MCARD 12-VOLT ERROR:
The memory card voltage is
incorrect.
Reset the card and try again. If the
problem persists, replace the card and
try again. If the problem still persists,
replace the processor.
9C01 NW REJECTS SPID:
Service on the link has been lost.
Check the programmed SPID for
correctness. If it is incorrect, modify the
programming; otherwise, contact the
central office to correct the problem.
9C03 LINK ESTABLISHMENT FAIL:
Service on the link has been lost.
Check that the line is securely connected
to the port and that the LEDs on the
board show proper operation. If the card
appears to be working properly, check
that the line has been activated by the
central office.
9C04 NW NOT RESPOND TO SETUP:
Service on the link has been lost.
The network is not responding to the
MERLIN LEGEND messages. Contact
the central office to correct the problem.
9C05 NW NOT RESPOND TO RELEASE:
Service on the link has been lost.
The network is not responding to the
MERLIN LEGEND messages. Contact
the central office to correct the problem.
9C07 ENDPOINT UNINIT (L2/L3):
Service on the link is uninitialized.
The link is in the process of initializing. If
this error remains logged for more than a
half hour, try re-plugging the DSL. If the
problem persists, contact the central
office to correct the problem.