AT&T MERLIN LEGEND Communications System Pocket Reference TM
Copyright © 1991 AT&T All Rights Reserved Printed in U.S.A AT&T 555-610-141 Issue 1 August 1991 Ordering Information To order copies of this document: Call: AT&T Customer Information Center on 800-432-6600; In Canada, call 800-255-1242 Write: AT&T Customer Information Center 2855 North Franklin Road P.O.
ERRATA MERLIN LEGEND™ Communications System Pocket Reference 555-610-141 Ignore all references to the small processor module. The MERLIN LEGEND™ Communication System offers only one processor module. This processor module is referred to as a large processor . module in this document. Page 2 Backboard Requirements: References to “Small system” should read “One expanison carrier” and references to “large system” should read “Two expansion carriers.
Table of Contents Design Benefits Environmental Requirements Control Unit Interfaces Network Interface Requirements FCC Registration DOC Registration Hardware and Software Parameters Ordering Codes Control Unit Modules Adjunct Summary Uninterruptible Power Source (UPS) Backup Times Power Supply Unit Load Requirements ■ Unit Load Calculation Rules ■ Unit Load Rating of System Modules ■ Unit Load Rating of System Lines, Telephones, and Adjuncts System Features Telephone and Operator Console Features Reference
Design Benefits Modular components allow easy, cost-effective growth in both size and function. For upgrades from the MERLIN® system family of products, all analog MERLIN system telephones, as well as wiring, can be reused. For upgrades from MERLIN II, certain line/trunk and station modules can also be reused. Menu-driven system programming maintains the customer’s command of business operations.
Environmental Requirements Control Unit 45 lbs 90 Ibs 135 Ibs Fully loaded basic carrier Fully loaded 2-carrier Fully loaded 3-carrier Mean Time Between Failures 14” W x 23” H x 12” D 25” W x 23” H x 12” D 37” W x 23” H x 12” D 2.1 years (mean or average time the product/system is expected to operate before any type of failure occurs) Mean Time Between Outages 4.
Environmental Requirements (continued) Temperature Humidity Range 40°–104°F; 4–40°C (optimum temperature 60°F) 20%-80% relative humidity Ventilation 1” on left side; 1” on right side; 12” above; 12” below Cautions ■ ■ ■ ■ ■ ■ ■ Do not use switch control on AC outlet for control unit. Use approved ground (AC receptacle for 3-prong plug). Do not install control unit outdoors. Do not place control unit near extreme heat (furnaces, heaters, attics, or direct sunlight).
Control Unit Interfaces Signaling Channel Rate Audio/ Data Rate Interface Applications ISDN-BRI S/T* Digital switch to MLX telephones 16 kbps (D); 64 kbps (B) Digital switch to ISDN 7500B Data Module 64 kbps (B and D) DS1 Switch to the following services ■ T1 — Emulated tie trunk, loop-start, and ground-start ■ ISDN-PRI services Accunet® switched digital service, Megacom® WATS, Megacom® 800, Software Defined Network (SDN) 64 kbps RS-232C Switch to PC connected to system programming RS-232C port
Control Unit Interfaces (continued) Interface Applications ATL Digital switch to analog multiline telephones Signaling Channel Rate Audio/ Data Rate 40 kHz 3003400 Hz Network Interface Requirements Line/Trunk Type Facility Interface Code Network Interface Loop-start 02LS2 RJ11C, RJ14C, RJ21X Ground-start 02GS2 RJ11C, RJ14C, RJ21X Direct Inward Dialing 02RV2-T RJ11C, RJ14C, RJ21X Off-premises telephone 0L13C RJ11C, RJ14C Tie line TL31M RJ2GX T1 04DU9-B 04DU9-C RJ48C/X ISDN-PRI
FCC Registration Registration Number REN Type AS593M-72682-MF-E 1.5A Multi-function AS593M-72914-KF-E 1.5A Key only DOC Registration DOC Certification No. CSA Certification No. 230-4095A LR-56260 Page 6 Load No.
Hardware and Software Parameters Item Allowed lists Number of lists Entries per list Digits per entry Applications CAS CAT CMS Number of lines/trunks (each) Number of agents (each) Number of external alerts (each) Integrated Solution II AUDIX Voice Power-lS II Number of mailboxes (each) Integrated Voice Power Automated Attendant Call Accounting System-lS II System Programming and Maintenance–IS II MERLIN Attendant MERLIN MAIL™ Voice Messaging System Number of mailboxes (each) System Programming and Mainten
Hardware and Software Parameters (continued) Small Large Callback calls in queue 64 64 Calling Groups Number of groups Members per group* Groups per member Delay announcements per system Delay announcements per group Groups per delay announcement External alerts per group Coverage groups per group 32 20 1 32 1 32 1 1 32 20 1 32 1 32 1 1 Carriers † Slots per basic carrier Slots per expansion carrier Carriers per system Total slots available 5 6 3 1 7‡ 5 6 3 17 Coverage Groups Number of groups Send
Hardware and Software Parameters (continued) Small Large Data hunt groups Number of groups Members per group Groups per member 32 20 1 32 20 1 Digital data via ISDN 7500B Data Module 24 127 Direct Inward Dialing Number of blocks Number of trunks 2 24 2 80 1 40 1 130 1 56 1 144 16 50 48 50 Direct Station Selectors* 12 16 Disallowed Lists Number of lists Entries per list Digits per entry 8 10 11 8 10 11 DS1 modules 1 3 Item Directories System Directory (System Speed Dial) Number of
Hardware and Software Parameters (continued) Small Large Lines/trunks* 24 80 Night Service Groups Members per group Groups per member Emergency Allowed List entries 8 56 8 10 8 144 8 10 Item * † ‡ § Operator Consoles Direct-line consoles (DLCs) MLX-20L™ or MLX-28D™ † BIS-22D, BIS-34D, or System Display Console ‡ QCCs † Combination of DLCs and QCCs Number of consoles per module 6 8 8 4 8 2 8 4 8 2 Paging system ports (loop-start only) 3 3 Park codes 8 8 Personal lines 56 64 Personal S
Hardware and Software Parameters (continued) Item Small Large Pools (trunk groups) Maximum number of pools Maximum number of trunks in a pool 11 24 11 80 Pool buttons 56 64 Ports (not achievable simultaneously) Delay announcements Digital data via ISDN 7500B Data Module Paging Voice and data (physical ports) Voice Announce to Busy stations Voice-mail interface* Total ports † 32 32 24 3 56 28 20 80 127 3 144 127 20 224 Power failure transfer telephones 6 20 * Although the system software sup
Hardware and Software Parameters (continued) Small Large Remote Access Number of barrier codes Digits per code 16 4 16 4 Shared System Access (SA) buttons Number of shared buttons per SA 16 16 Stations Total physical jacks Total endpoints 56 56 144 255 1 1 1 1 1 1 56 136 28 16 127 48 24 56 127 144 Item System programming equipment* MLX-20L™ RS-232 port for PC with SPM Modem Telephones Analog multiline without Voice Announce to Busy Analog multiline with Voice Announce to Busy MLX-20L† ML
Hardware and Software Parameters (continued) Small Large Traffic Hundred call seconds (CCS) per hour per station 7.0 6.
Ordering Codes Component PEC Comcode App Control Unit Small (Analog) Basic carrier and housing Power supply module Processor (small) Feature module (small) 408 GS/LS 6141-CUA Small (Digital) Basic carrier and housing Power supply module Processor (small) Feature module (small) 008 MLX 800 GS/LS 6141-CUD Small (Digital) Basic carrier and housing Power supply module Processor (small) Feature module (small) 008 MLX (3) 800 GS/LS 400 GS/LS/TTR 6141-24D Large 6140-CUL Basic carrier and housing Power s
Ordering Codes (continued) Component PEC Upgrade from MII to Large Cover Processor (large) Feature module (large) Expansion cover (zero, one, or two) 6140-UULA Upgrade from Small to Large Processor (large) Feature module (large) 6140-USLA Expansion Unit Expansion carrier and housing Power supply module 61490 Expansion Unit Cover n/a Comcode App 106388234 106215155 106064660 106388259 16A 517A27 517A25 17A 106215155 106064660 517A27 517A25 106388630 105743801 403F 391A1 106388259 17A Line/
Ordering Codes (continued) PEC Component Comcode App Digital/ISDN Multiline Telephones, continued MLX-10D (black) 3156-03B 105688303 MLX-10D (white) 3156-03W 105688311 MIX-20L (black) 3156-05B 105685465 MIX-20L (white) 3156-05W 105685473 MLX-28D (black) 3156-04B 105688329 MLX-28D (white) 3156-04W 105688337 7712D02A003 7712D02A264 7713D01A003 7713D01A264 7713D02A003 7713D02A264 Analog Multiline Telephones (black) MLC-5 3168-MLC 105515332 7312H01A003 BIS-10 3165-10B 105161061 7313
Ordering Codes (continued) Component PEC Comcode App Single-Line Telephones Model 7102 Black 3185-MWR 105335285 105330419 Misty cream Model 2500 YMGK (message waiting, recall, touch-tone, desk) Black 3178-NHL 105480578 105480560 Misty cream Model 2500 MMGK (recall, touch-tone, desk) Black 105414130 105414122 105414155 105414148 2500MMG J-003 2500MMG J-215 3101-EBW 105480081 Misty cream Model 500 MM (rotary, desk) Black 2500MM GK-003 2500MM GK-215 3101-EBD Misty cream Model 2554 MMGJ (touch-to
Ordering Codes (continued) Component PEC Comcode App Single-Line Telephones, continued Model 554 BMPA (rotary, wall) Black 3100-ORW 103823498 Ivory 103823506 Beige 103823555 554BMPA -3 554BMPA -50 554BMPA -60 Consoles MERLIN® II System Display Console 61392 105229744 7318H01A003 DSS console (black) 3156-DCB 105685481 604A1-003 DSS console (white) 3156-DCW 105685499 604A1-264 Applications Call Accounting System (CAS) CAS PIus LEGEND Custom Tariff* CAS Plus upgrade CAS/H CAS/H LEGEND 100S
Ordering Codes (continued) Component PEC ComcOde App Applications, continued Integrated Voice Power Automated Attendant SAA LEGEND IVP4SS R1 .
Ordering Codes (continued) Component PEC System Adjuncts/Adapters, continued Channel service units (CSUs) 2152-15T 551 T1 L1 Power unit Unit Cord 21530 Stand-alone wall mount 21545 Cordless Telephones Model 5320 62523 Electrostatic discharge (ESD) suppression kits D-181574 D-181589 0-181590 0-181591 0-181593 EMI filter lROB unit — analog multiline* n/a n/a n/a n/a n/a ISDN 7500B Data Module Stand-alone power supply Multiple mounting 7500A upgrade kit Magic-on-Hold® player Modem 2224G 403768179 3
Ordering Codes (continued) Component PEC Comcode App System Adjunct/Adapters, continued Music Coupler 61398 406143925 PagePac* 6 5323-006 405701277 PagePac 6 Plus 5323-008 405701608 PagePac 20 Power Mate † with three speakers Ring generator unit 5323-005 5323-001 61388 403308026 403308067 105213201 SMDR Printers 475 (80-column, serial) 3330-475 403318942 476 (132-column, serial) 3330-476 403818495 572 (80-column, serial) 3333-572 406152983 Uninterruptible Power Source (UPS) 2403-050 5
Ordering Codes (continued) Component PEC System Adjuncts/Adapters, continued 53506 ZoneMate 39 Dialer unit Control unit Comcode App 404057929 39 ZONE SELECT 405024134 CNTL_22050020C External Alerts Loud external ringer 31016A E1CM-type Gray 31019A 103117016 RINGERL1AMP49 102872934 RINGERE1CM-49 102917952 RINGERE1CM-50 Ivory 61211 D-181233 102992252 290A ADPTR 102872934 E1CM-49 102988466 1049A 103938494 CORDD4cH87-25 Bell 61212A 403349962 BELLKS23053 L1 Horn 61213A 403349970 KS23053 L2 Delu
Ordering Codes (continued) Component PEC Comcode App Telephone Adapters General Purpose Adapter (analog) Multi-Function Module (digital) Supplemental Alert Adapter (SAA) 2301-GPA 103977997 Z1C 3156-MFM 105736474 540A1 2301-SSA 105031199 ADPTR856A Telephone Adjuncts Headset Adapter 3164-HFA 105752042 Headset Adapter 62524 Single-line telephones 4A Speakerphone Power unit 3120-02W 105471304 102139938 Block connector 102434925 Adapter for single-line telephone 102813888 Adapter for multiline t
Ordering Codes (continued) Component PEC Comcode App Telephone Adjuncts, continued S203A Speakerphone Black 3131-008 106058340 MODS203A003 106508365 MODS203A215 106284011 BRKTS203 WL ST 103966396 Z34A Misty cream Bracket Message Waiting Indicator Hands Free Unit (HFU) 31032 3163-HFU 103953790 MODS102A185 Headsets Analog Multiline Telephones Supra* 3122-011 3122-012 3122-013 † StarSet II 3122-001 3122-002 3122-003 3122-004 403350085 HDSTKS22990 L1 403350077 HDSTKS22990 L2 403350051 HDSTKS22990 L3
Ordering Codes (continued) Component PEC Comcode App Analog Multiline Telephones, continued StarMate* E 3122-204 403412307 HDSTKS23080 L4 3122-214 403973431 HDSTKS23080 L5P Digital/ISDN (MLX) Telephones StarSet II—StarMate-E 3122-304 405211723 HDSTKS23080 L7 Supra—StarMate-E n/a n/a HDSTKS23080 L8 MLX Telephones—Miscellaneous Add-Ons/Replacement Parts Handsets and Cords Handset (black) n/a 106050065 K2S1-003 Handset (white) n/a 106053408 K2S1-264 Handset, amplified hearing Black White Mis
Ordering Codes (continued) PEC Comcode App Stand (large, black) n/a 846320851 Stand (large, white) n/a 846320844 STANDLARGE WH Stand (small, black) nla 846320810 STANDSMALL BL Stand (small, white) n/a 846320802 STANDSMALL WH User tray (black) n/a 846320240 USER TRAY DWR B User tray (white) n/a 846320232 USER TRAY DWR W Component Desk Stands and User Trays STANDLARGE BL Designation (Button Assignment) Cards and Covers Designation card* — MLX-10, MLX10D n/a 106448707 KITD182459 PRT
Ordering Codes (continued) Component PEC Comcode App Designation (Button Assignment) Cards and Covers, continued Designation card set* — QCC n/a 106561673 KITD182562 PRT † Designation card covers — MLX-10, MLX10D, MLX20L n/a 106448681 KITD182457 PRT Designation card covers†— MLX-28D n/a 106448699 KITD182458 PRT Analog Multiline Telephones—Miscellaneous Add-Ons Desk Stands and Wall Mounts Adjustable desk stand, 10-button 32002 103746855 11A Adjustable desk stand, 34-button 32003 103746863
Ordering Codes (continued) Component PEC Comcode App Faceplates, continued BIS-22D BIS-34 and BIS-34D n/a n/a 105690762 105203194 D-1 82210 D-181583 10-button BIS n/a 105336978 D-181785 22-button BIS n/a 105336960 D-181784 22-button BIS with display n/a 105690770 D-182211 34-button BIS n/a 105336956 D-181783 Display console (FM1) (includes one faceplate) n/a 105299754 D-181727 Display console (FM2 & R3) (includes one faceplate) n/a 105486252 D-182041 Button Label Sheets Singl
NOTES Page 29
Control Unit Modules Module Line/Trunk Type Station Type Processor N/A N/A Power supply N/A N/A 008 N/A Analog multiline telephone; Call Management System; analog data via a modem 008 MLX N/A MLX telephone; digital data device (such as the ISDN 7500B Data Module) Page 30
Specifications Memory Sizes: large and small Highlights: 68000 processor at 10 MHz, built-in modem; built-in diagnostics; Key, Behind Switch, or Hybrid/PBX mode option; RAM backup for 12 days Ports: top RS-232C port for SMDR; bottom RS-232C port for system programming PC Power input: 117 VAC Power output: +5 VDC (10 A), -5 VDC (2.50 A), -48 VDC (2.
Control Unit Modules (continued) Module Line/Trunk Type 008 OPT N/A On-premises or offpremises single-line telephone 012 (T/R) N/A Single-line telephone; MERLIN Attendant; MERLIN MAIL Voice Messaging System; T/R adjunct (such as an answering or fax machine); analog data device (such as a modem) Page 32 Station Type
Specifications Capacity: 8 T/R stations* on 2-way voice transmission path with support for telephones with message-waiting LEDs; 2 TTRs Notice to Telco: Meets FCC Class C Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on -48 VDC; a ring generator must be installed in the power supply module of each carrier that has a 008 OPT module. REN: < 1.0 per port Disconnect signal: 900 ms (T/R short for answering machines, G3 fax, etc.
Control Unit Modules (continued) Line/Trunk Type Station Type 100D T1 or PRI N/A 400 † Loop-start and TTR Power failure transfer (PFT) telephone 400EM Tie trunk N/A 400 GS/LS/TTR Loop-start or groundstart and TTR PFT telephone; button needed for ground-start PFT telephone Loop-start Analog multiline telephone; Call Management System; PFT telephone Loop-start or groundstart Analog multiline telephone; Call Management System; PFT telephone Module † 408 408 GS/LS † Although these MERLIN II
Specifications Capacity: 24 Iines/trunks for voice and analog data or 23 lines/trunks for voice and data with 1 channel used for signaling Mode: multiplexes 24 or 23 Iines/trunks into 1 facility and demultiplexes 1 facility into 23 or 24 lines/trunks Speed: Up to 64 kbps Signaling: DS1 over 4-wire; T1 uses robbed-bit or commonchannel; PRI has ISDN-PRI (23 B + D) Capacity: 4 lines/trunks, 4TlTRs, 1 PFT telephone Signaling: Loop-start Capacity: 4 tie lines Method of completion: automatic start, immediate-star
Control Unit Modules (continued) Module Line/Trunk Type Station Type 800 ‡ Loop-start PFT telephone 800 DID Direct Inward Dialing N/A Loop-start or groundstart PFT telephone; button needed for Ground-start PFT . 800 GS/LS ‡ Although this MERLIN II module is supported in the MERLIN LEGEND Communications System, the 800 GS/LS is the recommended module.
Specifications Capacity: 8 lines/trunks, 2 PFT telephones Signaling: loop-start Capacity: 8 trunks, 2 TTRs Transmission: incoming calls only; 2-way (1-pair) fixed impedance to DID trunks; no outgoing calls Signaling: loop-reverse battery; wink-start or immediatestart; accepts touch-tone dialing Capacity: 8 lines/trunks, 2 PFT telephones Signaling: Loop-start or ground-start Page 37
Adjunct Summary Equipment Type Specifications Alerts (AC)* ■ ■ Alerts (DC) ■ ■ Answer/ Record Machine* ■ ■ ■ Any audible or visual alert that operates on 20-30-Hz ringing signals Associated with a specific station (supplemental alert) or works on a programmed line/trunk port (external alert) External Ringer—Loud External Ringer Any audible or visual alert that operates on 48-VDC ringing signals Associated with a specific station (supplemental alert) or works on a programmed line/trunk port (e
Interface * LS or GS/LS T/R MFM GPA SAA Line Jacks 012 Station Jack Digital Station Jack Analog Station Jack Analog Station Jack Requires Universal Paging Access Module (UPAM) to provide 48 VDC.
Adjunct Summary (continued) Equipment Type Cordless Telephone* Specifications ■ ■ AT&T Products Must have touch-tone dialing capability when connected via MFM; rotary or touch-tone dialing can be used on T/R port. Single line 5320 Cordless Telephone 5200 Cordless Telephone 5500 Cordless Telephone Credit Card Verification Terminal* ■ Must have touch-tone dialing capability when connected via MFM; rotary or touch-tone dialing can be used on T/R port.
Interface LS or GS/LS T/R MFM GPA SAA Line Jacks 012 Station Jack Digital Station Jack Analog Station Jack Analog Station Jack Page 41
Adjunct Summary (continued) Equipment Type Specifications Fax* ■ ■ Group Calling Delay Announcement* ■ ■ ■ ■ Hands Free Unit ■ ■ Headset for analog multiline telephone Must have touch-tone dialing capability when connected via MFM; rotary or touch tone dialing can be used on T/R port.
Interface LS or GS/LS T/R MFM GPA Line Jacks 012 Station Jack Digital Station Jack Analog Station Jack Analog Station Jack Page 43
Adjunct Summary (continued) Equipment Type Specifications AT&T Products Headset for MLX telephone N/A StarSet II— StarMate-E Supra—StarMate-E Headset Adapter ■ ■ Loudspeaker Paging ■ ■ Message Waiting Indicator ■ Modem ■ ■ ■ Page 44 Need to program Auto Answer All button for use with 502B, 502C Connects directly to telephone OTHER jack 502A 502B 502C External paging system using DTMF signaling is connected to LS or GS line jack.
Interface LS or GS/LS T/R MFM GPA SAA Line Jacks 012 Station Jack Digital Station Jack Analog Station Jack Analog Station Jack * For modem model 2224G only.
Adjunct Summary (continued) Equipment Type Specifications Music-onHold* ■ Any FCC-registered 8-ohm music source or recorded announcement device Speakerphone ■ Connect directly to telephone For single-line sets only ■ SMDR Printer ■ ■ Connects to upper RS-232 jack on processor module Must be located within 50 feet of CU or use ADU to extend distance AT&T Products Magic on Hold® 4A† (PEC 3120-02W) 203A (PEC 3131-008) AT&T 475 AT&T 476 AT&T 572 * If you use equipment that rebroadcasts music or
Interface LS or GS/LS T/R MFM GPA SAA Line Jacks 012 Station Jack Digital Station Jack Analog Station Jack Analog Station Jack * Music Coupler required (PEC 61398).
Uninterruptible Power Source (UPS) Backup Times UPS Units Backup Time Limit PEC Basic 500VA 15 min 2403-050 1 500VA Reserve Cabinet 1 hr 24035 * Backup times for normal system operation at maximum system load Page 48
Power Supply Unit Load Requirements Unit Load Calculation Rules Installed Modules Calculation Hybrid/ PBX and Modified Key/ Behind Switch 6* Not required Square Key/ and Behind Switch 4 or fewer † Not required Mode * The 391A1 power supply unit generally supports 6 modules of any type in Hybrid/PBX mode. However, if all 6 carrier slots have the following conditions, the unit load (UL) total may exceed 54 and auxiliary power may be required.
Power Supply Unit Load Requirements (continued) Unit Load Calculation Rules (continued) Mode Square Key/ Behind Switch Installed Modules 5 or more Calculation ■ ■ ■ Use the “Unit Load Rating of System Modules” table and instructions below to determine the estimated ULs: ■ If ULs equal 54 or less, an Auxiliary Power Unit 9024 is not required. ■ If ULs exceed 54, use “Unit Load Rating of System Modules” table to determine the actual ULs for the system.
Power Supply Unit Load Requirements (continued) Unit Load Rating of System Modules Module Unit Load Module Unit Load 008 (analog multiline telephones) 12.0 400EM 008 MLX 13.5 408 GS/LS 12.0 008 OPT 8.0 408 (LS) 12.0 012 T/R 8.4 800 GS/LS 0.0 100D (DS1) 0.0 800 (LS)* 0.0 400 GS/LS/TTR 0.0 800 DID 8.0 400 (LS)* 0.0 Processor 0.0 8.0 * This is a MERLIN II loop-start-only module that can be reused in the MERLIN LEGEND Communications System.
Power Supply Unit Load Requirements (continued) Unit Load Rating of System Lines, Telephones, and Adjuncts Unit Load Network Access Lines* DID DS1 GS/LS Tie 1.0 0.0 0.0 1.4 Telephones MLX-10 and MLX-10D MLX-28D MLX-20L BIS-10 BIS-22 and BIS-22D BIS-34 and BIS-34D MLC-5 5-Button 10-Button Basic 10-Button HFAI 34-Button Basic 34-Button DLX 34-Button BIS 34-Button BIS/DIS Single-line telephone 1.2 1.7 1.6 1.1 1.3 1.5 0.0 0.8 1.1 1.2 1.1 1.7 1.4 1.4 0.
System Features Feature Mode Key Behind Switch Automatic Maintenance Busy Automatic Route Selection Callback Calling Restrictions Coverage Delayed Ring interval Direct Inward Dialing Direct-Line Console options Directory Extension Status Forced Account Code Entry Group Calling Headset Status Hold disconnect Inside dial tone Labeling Loudspeaker Page Microphone Disable Night Service Page 53
System Features (continued) Feature Mode Key Paging groups Park Pickup Group Pools (trunk groups) Queued Call Console Options Recall interval Reminder Cancel Remote Access Remote call forward Station Message Detail Recording System Numbering System Restart System Speed Dial Toll Type Touch-Tone or rotary signaling Transfer Options Voice Announce to Busy Page 54 PBX Behind Switch
NOTES Page 55
K Key mode P Hybrid/PBX mode B Behind Switch mode Telephone and Operator Console* Features Program Code Feature Code Account Code Entry ❋ 82 82+ code Alarm† ❋ 759 Auto Answer All ❋ 754 Auto Answer Intercom ❋ 753 Auto Dial Inside (ext., group, DGC, zone) Outside ❋ 22+ Feature Automatic Line Selection Enter Exit Barge-ln † Callback Automatic On off Selective Cancel ext. no. ❋ 21+ tel. no. ❋ 14 ❋ ❋ 14 ❋ 58 ❋ 12 ❋ ❋ 12 ❋ 55 * A QCC can be used in Hybrid/PBX mode only.
MLX10D MLX28D MLX20L Single Line MLX10 Analog Multiline* KPB KPB KPB KP KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KP * Includes the MLC-5 telephone.
Telephone and Operator Console Features (continued) Feature Call Waiting On off Pickup Program Code Feature Code ❋ 11 ❋ ❋ 11 87 Camp-On ❋ 57 57 Conference ❋ 772 772 Coverage Receiver buttons: Group Primary Secondary Sender buttons: Cover inside & outside calls Cover outside calls only Coverage Off 42+ ext. no. ❋ 40+ ext. no. ❋ 41+ ext. no.
MLX10D MLX28D MLX20L Single Line MLX10 Analog Multiline* KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB B B B B B KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB B B B B B KPB * Includes the MLC-5 telephone.
Telephone and Operator Console Features (continued) Feature Extension Status Hotel/Motel mode Console buttons* ES Off ES1 ES2 Telephone buttons ES Off ES1 ES2 Calling group/CMS mode Calling Group Supervisor buttons* Unavailable Available Agent buttons Sign-in (available) Sign-out (unavailable) After-call work state (CMS only) Feature button Program Code Feature Code ❋ 760 ❋ 761 ❋ 762 760 + DSS 761 + DSS 762 + DSS ❋ 44 ❋ 45 ❋ 44 45 44 ❋ 760 ❋ 762 760 + DSS 762 + DSS ❋ 44 44 ❋ 44 ❋ 45 ❋ 20 34+ ex
MLX10D KPB KPB MLX28D MLX20L KPB KPB KPB KPB KPB KPB KPB KPB Single Line MLX10 Analog Multiline* KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB * Includes the MLC-5 telephone.
Telephone and Operator Console Features (continued) Feature Group Calling Auto Dial button Program Code Feature Code ❋ 22+ calling group ext. no. Group Page Auto Dial button ❋ 22+ group ext. no. Headset Auto Answer Mute (Headset/Handset) Status Off ❋ 780 ❋ 783 ❋ 782 ❋ 781 Hold Hold Release Last Number Dial 771 ❋❋ ❋ 84 Messaging Message—Cancel 84 ❋ 53+ .ext. no.
MLX10 Analog Multiline* KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB B B B B B B B B B B B KPB KPB KPB KP KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB MLX10D MLX28D MLX20L KPB KPB KPB Single Line KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB * Includes the MLC-5 telephone.
Telephone and Operator Console Features (continued) Program Code Notify Send Receive Park Park Zone Auto Dial* Feature Code ❋ 757+ ext. no. ❋ 758+ ext. no. ❋ 86 ❋ 22+ Park zone ext. no. Personal Speed Dial ❋ 21 Personalized Ring ❋ 32+ 01-24 ring no. (l-8) Pickup General use Specific extension Specific line Group 9 ❋ 9+ ext. no. ❋ 9+ line no. ❋ 88 ❋ 9 + ext. no. 9 + line no. 88 Privacy On Off ❋ 31 31 ❋ 31 Recall ❋ 775 775 * This is an operator console feature.
MLX10D MLX28D MLX20L KPB KPB KPB KPB KPB KPB KPB KPB Single Line KP Analog Multiline* KPB KPB KPB KPB KPB KP KPB MLX10 KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KP KPB KPB KPB KPB KPB KP KPB KPB KPB KPB KPB KPB KPB * Includes the MLC-5 telephone.
Telephone and Operator Console Features (continued) Feature Reminder Set Cancel Missed Operator Set Program Code Feature Code ❋ 81 81 + time + A or P ❋ 81 ❋❋ 81 ❋ 752 81 + ext. no. + time + A or P ❋ 81 + ext. no.
MLX10D MLX28D MLX20L Single Line MLX10 Analog Multiline* KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB P P P P P P KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB * Includes the MLC-5 telephone.
Telephone and Operator Console Features (continued) Program Code Feature Code ❋ 24 + code 600-729 Transfer ❋ 774 774 Voice Announce On Off ❋ 10 Feature System Speed Dial Page 68 ❋❋ 10
MLX10D MLX28D MLX20L Single Line MLX10 Analog Multiline* KPB KPB KPB KP KPB KPB B B B B B KPB KPB KPB KPB KPB * Includes the MLC-5 telephone.
Reference Documents Document Number Document Title System Reference 555-610-110 555-610-141 System Reference Pocket Reference System Setup and Modification 555-610-111 555-610-112 555-610-113 555-610-116 555-610-117 System Programming Key System Planning PBX System Planning Key System Planning Forms only PBX System Planning Forms only Data Guide 555-610-114 555-610-118 Data Guide Data Planning Forms only Telephone User Support 555-610-120 555-610-122 555-610-123 555-610-124 555-610-125 555-610-121
