555-620-122 Issue 1 October 1992 MERLIN LEGEND COMMUNICATIONS SYTEM Release 2.
Copyright © 1992 AT&T All Rights Reserved Printed in U.S.A. AT&T 555-620-122 Issue 1 October 1992 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time 01 printing. However, information is subject to change. Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Contents About This Guide 1 ■ Conventions 2 ■ 1 How to Comment on This Guide Your Display Telephone MLX-10D Telephone MLX-28D Telephone MLX-20L Telephone MLX Telephones The Display Area Dedicated Feature Buttons Line Buttons Line Button Lights Caring for Your Phone Adjusting the Desk Stand Additional Equipment 3 1-1 1-2 1-3 1-4 1-5 1-6 1-17 1-20 1-25 1-26 1-27 1-29 Contents i
Contents 2 Quick Start Identifying Call Types Making Calls Answering Calls Transferring Calls To Set Up a Conference 3 Using and Programming Features Using Features ■ Programming Features ■ 4 ii Feature Finder Contents 2-1 2-1 2-4 2-7 2-9 2-11 3-1 3-4 3-5 4-1
Contents 5 Features Account Code Entry Alarm Clock Auto Dial Callback Call Waiting Conference Coverage Do Not Disturb Extension Directory Forward and Follow Me Headset/Handset Mute Inspect .
Contents Features (continued) Paging ■ Park ■ Personal Directory ■ Personal Speed Dial ■ Pickup ■ Privacy ■ Recall ■ Reminder Service ■ Ringing Options ■ Saved Number Dial ■ Signaling and Notify ■ System Directory ■ System Speed Dial ■ Timer ■ Transfer ■ Voice Announce ■ Volume ■ iv Contents 5-58 5-62 5-66 5-72 5-75 5-80 5-82 5-84 5-87 5-93 5-95 5-99 5-101 5-103 5-104 5-114 5-115
Contents Programming Special Characters A-1 B Feature Codes B-1 C Programming Codes C-1 D Feature Name Display Abbreviations D-1 A Contents v
vi
The exclamation point in an equilateral triangle is intended to alert the user to-the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. IMPORTANT SAFETY INSTRUCTIONS Always follow these basic safety precautions when using your telephone equipment. These precautions reduce the risk of fire, electrical shock, and injury to you and damage to the equipment. ■ Read and understand all instructions.
Do not use the telephone during electrical storms in your immediate area. There is a remote risk of electrical shock from lightning. Unplug the telephone from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners on the telephone. Never push objects of any kind into the telephone through openings or slots. Never spill liquid of any kind on the telephone. Do not use the telephone near a gas leak.
About This Guide This guide gives you the information you need to use your MERLIN LEGEND™ Communications System display phone. If you have any questions about using your phone’s features, contact your system manager. He or she is a co-worker who is responsible for managing the system.
About This Guide Conventions The following typographical conventions are used in this guide: Bold type is used for phone buttons. Press Menu to to list features and functions. Constant width type is used for information on phone display screens or on a PC screen. Select Ext Program. Bold constant width type indicates information that you enter exactly as shown. Dial ❉ 34. A smaller italic font is used for additional information provided after the step of a procedure: The green Iight flashes.
About This Guide How to Comment on This Guide We welcome your feedback on this guide. Please use the feedback form on the next page. If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road, Rm. # 2A25, Parsippany, NJ 07054.
Your Display Telephone The MLX-10D™, the MLX-20L™, and the MLX-28D™ phones are all display phones. The differences are the number of buttons available (10, 20, or 28) to make and receive calls and the size of the display. The three MLX display phones that can be used with the co mmunications system are shown on the following pages.
Your Display Telephone MLX-10D Telephone See descriptions on page 1-5. 1.
Your Display Telephone MLX-28D Telephone See descriptions on page 1-5, Handset Display Screen Display Buttons (8) Button Labeling Cards Speaker Line Buttons (28) Message Light Dialpad Microphone (underneath) -Volume Control - Dedicated Feature Buttons (8) User Cards and Tray MLX-28D Telephone 1-3
Your Display Telephone MLX-20L Telephone See descriptions on page 1-5.
Your Display Telephone MLX Telephones Button labeling cards Cards you can label with the line or feature assigned to each line button. Contrast control (not shown) On MLX-20L Telephones only, a sliding switch on the top of the phone used to brighten and dim the display. Dedicated feature button The eight imprinted buttons for the features used most often.
Your Display Telephone The Display Area The display on your phone acts as an alarm clock, timer, phone book, and message center. It also helps you locate features you want to use or program. If you have a MLX-20L phone, you have the large (7-line by 24-character) display. If you have a MLX-10D or MLX-28D phone, you have the small (2-line by 24-character) display. You can use features from the display by pressing Feature or Menu and selecting a feature from the display.
Your Display Telephone The display has labeled and unlabeled buttons next to or below it. The labeled buttons — Home, Menu, Inspct, and More — are used to move among the display screens. The unlabeled buttons are used to access and activate features. The functions of the unlabeled buttons change when the screens change. To select a feature or option that appears on a screen, press the unlabeled button that is next to it on the large display or underneath it on the small display.
Your Display Telephone Home Screen The Home screen is your display’s “home base”. The information on this screen changes if you are making a call, answering a call, using a feature, or programming your phone. Press Home whenever you want to return to the Home screen.
Your Display Telephone 2-Line Display Home Screen and Display Buttons Line 1 (Top Line) The top line gives calling information: ■ When you’re not on the phone, the top line of the Home screen is blank. However, if you’re using a Posted Message to let co-workers know where you are when you don’t answer the phone, the message you’ve selected appears as a reminder, as in the examples shown.
Your Display Telephone the call came in on and, if your company subscribes to an automatic number identification (ANI) service, the caller’s number. Press More to find out who is transferring a call to you and to see additional information. NOTE: The availability of the caller identification information may be limited by local-serving (caller’s) jurisdiction, availability, or central office equipment.
Your Display Telephone Lines 3 through 7 (7-Line Display Only) Lines 3 through 7 appear on the large display only and are reserved for entries in your Personal Directory, a feature on the MLX-20L that stores, shows, and dials up to 50 numbers. Menu Screen The Menu screen lists features and functions you can use by pressing the button that corresponds to the feature or function shown on your display.
Your Display Telephone 2-Line Display Menu Screen and Display Buttons Press More to see the next screen. To adjust the contrast of a 7-line display, use the Contrast control on the top of the phone. To adjust the brightness of a 2-line display, select ctrst from the first Menu screen. Then select Down or Up to decrease or increase the contrast, and press Home to return to the home screen.
Your Display Telephone Inspect Screen The Inspect screen gives you information about active, incoming, and held calls. Press Inspct and then the line button for the call you want to inspect. Line 1 of the display shows the name or extension number of an inside caller or indicates if it is an outside call. Also, when you press Inspct and then a programmed line button, line 1 of the display shows what feature is programmed onto the button, as shown below.
Your Display Telephone 7-Line Display Inspect Screen and Display Buttons 1 2 3 4 5 6 7 2-Line Display Inspect Screen and Display Buttons 1-14 The Display Area
Your Display Telephone Feature Screen The Feature screen gives you quick access to features you use often, without having to program them onto buttons. When you press Feature (located near the red Hold), feature names appear on the screen next to or opposite to the unlabeled display buttons. The feature names on the screen change according to how you are using your phone at the moment.
Your Display Telephone 7-line Display Feature Screen and Display Buttons 1 2 3 4 5 6 7 2-Line Feature Display Buttons When > is displayed, more information is available. Press More to display the next screen.
Your Display Telephone Dedicated Feature Buttons Eight imprinted (dedicated) feature buttons are located in the lower left corner of the phone. These buttons are programmed for the features you use most often. Four of the buttons have lights next to them to show their on/off status. The lights next to Feature, HFAI, and Speaker are green. Mute is red. Feature Press to use feature codes and to display the Feature screen. Feature codes are listed in Appendix B and on the user tray cards under the phone.
Your Display Telephone Speaker Press to turn on the speakerphone so you can make or answer a call without using the handset. Press Speaker before dialing to get a dial tone. ■ Press Speaker when the phone rings to answer a call. ■ Press Speaker while the handset is in use to turn off the handset and turn on the speakerphone. (You can hang up the handset and the call remains on the speakerphone.) ■ Press Speaker while the speakerphone is in use to hang up the phone.
Your Display Telephone Hold Press to put a call or conference on hold. The green light next to the line button with the call on hold flashes until the call is resumed or the person hangs up. A Call on Hold message is displayed. As a reminder, the phone beeps once every 60 seconds. When the hold timer expires, a Call on Hold message is again displayed. Press the line button with the flashing green light to return to the call. More than one call at a time can be put on hold.
Your Display Telephone Line Buttons The 10 or more buttons in the center of your phone are line buttons. Line buttons are used to make and receive inside and outside calls and are assigned by your company. The MLX10D phone has 10 buttons, the MLX-20L phone has 20 buttons, and the MLX-28D phone has 28 buttons. Use these buttons to make inside calls (to and from other extensions) and outside calls. Two or more line buttons are labeled either ICOM (Intercom) or SA (System Access).
Your Display Telephone Phones with SA Buttons SA Ring. Use these buttons to make and receive both inside and outside calls. To call an ins de number, dial only the extension. For outside calls, dial a d al-out code (usually a 9) before the phone number. SA Voice. Use this button to make inside voice-announced calls and outside calls, and to receive both inside and outside calls. Voice-announced inside calls do not ring — your co-worker hears your voice over the speakerphone instead.
Your Display Telephone Shared SA. Use this button to answer calls for co-workers and to join their conversations. Each button is linked to a specific SA button on a co-worker’s phone. Shared SA buttons are labeled either Shared SA Ring or Shared SA Voice, depending on which type of inside calls the button allows you to make. You can use these buttons to make and receive inside and outside calls, just like your own SA Voice and SA Ring buttons. These buttons are set up by your company. 555-1234.
Your Display Telephone Phones with ICOM Buttons ICOM Ring. Use this button to make inside ringing calls and to receive both inside ringing and voice-announced calls. You cannot use this button for outside calls, but they can be transferred to you. ICOM Voice. Use this button to make inside voiceannounced calls and to receive both inside ringing and voice-announced calls. Voice-announced calls do not ring — your co-worker hears your voice over the speakerphone instead.
Your Display Telephone Originate Only. Use this button to make inside calls; calls do not come in on this button. This button is set up by your company to make either inside ringing or voice-announced calls. . 555-1234. Use any button labeled with a phone number to make or receive outside calls only. It is a direct outside line that does not need a dial-out code.
Your Dis~lay Telephone Line Button Lights Each line button has two lights next to it, a red one and a green one, showing whether the line is available, in use, or on hold. Light Steady red Meaning You are automatically connected to this line when you lift the handset. Steady green The line is in use or the feature programmed onto the line button is in use. Steady red and green You are using this line button or the Line Request feature is in use.
Your Display Telephone Caring for Your Phone First unplug the phone from the wall jack, then use a soft cloth Iightly dampened with water or a mild soap solution to clean the phone. CAUTION: To prevent permanent damage, do not immerse the phone in water or any other liquid, or use liquid or aerosol cleaners directly on the phone.
Your Display Telephone Adjusting the Desk Stand The angle of a desktop phone can be adjusted to two positions, low and high. To make the adjustment, put the phone face down on a fiat surface, remove the cord from the clips in the stand, and follow the steps below. (Removing the user card tray under the phone may make the adjustment easier.) 1. Press on the top rear center of the stand to release the tab. . 2. Pull the stand toward you and away from the phone. 3.
Your Display Telephone 4. Lower the stand and press the tab at the top into the slot on the phone. Replace the cord in the clip in the stand. The desk stand is removed when mounting the MLX-10D phone on the wall. MLX-20L and MLX-28D phones cannot be wall mounted.
Your Display Telephone Additional Equipment The following additional equipment is now supported: Four headsets ■ Modular amplifier ■ For detailed information about the actual use of the equipment, refer to the documentation packaged with each item. Headsets For hands-free opera ion of the phone, four headsets are now available: ■ The StarSet® Headset has a single ear tip and is worn without a headband. ■ The M i r a g e® Headset has a single disk-shaped receiver and is worn without a headband.
your Dis~lay Telephone Modular Amplifier The Modular Amplifier connects the StarSet, Mirage, Supra, and Supra NC headsets to any MLX phone. The amplifier provides volume and mute controls.
Quick Start Quick Start helps you begin using the basic features of your MLX phone immediately. To use features not addressed in this chapter, see Chapter 5, “Features.” Identifying Call Types Your phone provides distinctive rings to identify ringing calls. It also provides tones to assist you in using system features or making calls.
Quick Start To Identify Ringing Calls Your phone uses four distinctive ringing patterns to help you identify different types of incoming calls. Ring One long ring One long ring and one short ring One long ring and two short rings One long ring and three short rings 2-2 Meaning An inside call An outside call An outside call transferred to you or a returning transferred call (See “Transfer” in Chapter 5.) A returning Callback call (See “Callback” in Chapter 5.
Quick Start To Identify Tones When making a call or using a feature, you may hear a different tone. These tones are described as follows. Tone Dial tone (steady tone) Busy (slow repeating tone) Fast busy (fast repeating tone) Alternating high and low tones Confirmation tone (double break in dial tone followed by steady tone) Callback tone (five short beeps) Call Waiting tone (one or two beeps while you are on another call) Meaning You can make a call. The phone you are calling is busy.
Quick Start Making Calls A steady red light beside a line button indicates a free line. When you lift the handset to make a call, you are automatically connected to this line. To Make Inside Calls Inside calls are either voice-announced or ringing. When you make a voice-announced call by using an ICOM Voice or SA Voice button, your co-worker’s phone does not ring; your voice is heard over the speakerphone if your co-worker’s phone is programmed to receive voice announcements.
Quick Start NOTE: If you have difficulty hearing the other person while using your speakerphone, background noise may be interfering with the reception and transmission. Lowering the volume of the speakerphone reduces the interference. Also, do not place anything in front of the microphone. 1. If the red light next to the ICOM or SA button is not on, press the button. The red light goes on. 2. Lift the handset or press Speaker. The green light next to the line button goes on 3. Dial the extension number.
Quick Start To Make Outside Calls Use any SA button or any line button labeled with a phone number or Pool number to make an outside call. ICOM buttons are reserved for inside calls. Only SA buttons need a dial-out code (usually a 9) before dialing the phone number. 1. If the red light next to the line button you want to use is not on, press the button. The red light goes on. 2. Lift the handset or press Speaker. The green light next to the line button goes on. 3.
Quick Start Answering Calls Your phone alerts you to an incoming call in a few different ways. The phone can ring or you can receive a voiceannounced call over the speakerphone. If you are using your phone, you may hear a Call Waiting signal (a beep) during your call. This beep indicates that you have another call. See “Call Waiting” in Chapter 5. You can prevent voice-announced calls by turning off Voice Announce or prevent both voice-announced and internal ringing calls by using Do Not Disturb.
Quick Start To Answer Ringing Calls If You Are Not on the Phone: 1. A flashing green light next to a line button indicates a call is ringing on that line button. If the red light next to the button with the call is not on, press that line button. The red light goes on. 2. Lift the handset or press Speaker. Both the red and green lights next to the /me button stay on whale you are on the call. If You Are on the Phone: 1. To put a call on hold, press Hold. 2.
Quick Start Transferring Calls You can transfer a call from your extension to another inside extension or an outside number. The following procedure provides the basic steps for transferring a call. To use onetouch transfer and other system features available during transfer, see “Transfer” in Chapter 5. To Transfer to an Inside Extension 1. If your phone has Auto Dial buttons, check the light next to the button for the person’s extension. ■ If the light is on, the person is unavailable.
Quick Start 3. Press the Auto Dial button or dial the person’s extension. ■ If the person is available, announce the call and hang up. The call is transferred. ■ If the person is unavailable, return to the caller by pressing the SA or line button with the held call. To Transfer to an Outside Number 1. Press Transfer. The ca// is put on hold automatically. 2. Press a line button to get an outside line, or press an SA button and dial the dial-out code. You hear a dial tone 3. Dial the outside number.
Quick Start To Set Up a Conference You can conference up to five people on the same conversation: one or two outside numbers and up to three extensions, including your own. 1. Make a call to the first extension or outside number. 2. Press Conference after the person answers and you have announced the call. The green light next to the line button flashes, slgnaling that the call is on hold for the conference; the display prompts you to add another person. 3.
Quick Start 5. Confirm participation: ■ If the person is available, announce the conference and press Conference. All participants, including you, are connected. ■ If the person is unavailable, hang up. If this is the case, select a new line and make another call or return to the original call. CAUTION: If the system selects an SA Voice button when adding a conference participant, you hear a beep instead of ringing after you dial the extension to be included in the conference.
Quick Start 8. While on a conference: ■ Disconnect yourself without ending the call by pressing Hold. ■ Rejoin the conference by pressing the line button for any participant. ■ Disconnect a participant by pressing Drop and then pressing participant’s line button. (Do not use Drop to disconnect a participant when the conference is on hold. Do not use Drop to disconnect yourself from a conference you initiated.) 9. To end the conference, hang up. To Leave a Conference Temporarily 1. Press Hold.
Using and Programming Features You can use features by selecting them from the display, by pressing programmed line buttons, or by dialing feature codes, depending on the following: Whether the feature is available from the display. A convenient way to use a feature is to select it from the Feature screen or Menu screen on the display. You don’t need to look up or memorize a feature code.
Using and Programming Features The number of unlabeled line buttons. If all the line buttons have lines assigned to them, you can use features only by dialing feature codes or selecting them from the display. If there are unlabeled line buttons, you can program features onto them. You can then use the feature by pressing that button instead of dialing a feature code. Whether the feature needs a programmed line button.
Using and Programming Features Whether the feature can be used only by dialing a feature code. Some features are meant to be used by dialing a 1-, 2-, or 3-digit code. For example, Personal Speed Dial allows you to dial phone numbers quickly by using codes instead of programming separate Auto Dial buttons for each number. The following features require feature codes when you use them and they cannot be programmed on a button. For more information on feature codes, see Appendix B.
Using and Programming Features Using Features There are three ways to use your phone’s features: ■ Select the feature from your display. Some features can be used from the Menu screen and others from the Feature screen. The feature names on the Feature screen change according to how you are using your phone at the time. To use a feature from your display: 1. Press Feature or Menu. 2. If your phone has a small display, press More until the feature you want is displayed. 3.
Using and Programming Features Programming Features Your company may have already labeled and programmed features onto line buttons. You can program any unlabeled line buttons with the features of your choice by using feature codes or by using the display menu, following the basic steps shown on the screen. When you press a line button while you are programming, the top line of your screen shows if the button you want to program is blank or if another feature is already programmed onto it (shown below).
Using. and Programming Features If a feature is already programmed on a button, you can either program a new feature onto it or choose another button. You can remove a feature by selecting Delete [Dlete]. In addition to features that you program onto line buttons, you can program other features to set up the way you want your phone to work. Once one of these features is programmed, you don’t need to press a programmed button to use it.
Using and Programming. Features Methods of Programming You can program features in two ways. You can press Menu, select Ext program [Prog], select the feature from the display, and follow the prompts on the display. You can also dial a programming code on your dialpad. The programming method you use is up to you. If you are unfamiliar with your phone, selecting the feature from your display is particularly helpful, especially if you have a phone with a large display.
Using and Programming Features To Program Features Using the Display Feature names appear on the programming display screens in alphabetical order. The large display shows ten features at a time; the small display shows four, as shown below.
Using and Programming Features To find a feature name on the display, press Menu, select Ext Program [Prog] and Start. Then press the line button you want to program and select ListFeature [List]. The feature list appears on the display. You can press More to advance screen-by-screen through the features. Or you can use FindFeature [Find], located on the first screen listing feature names, to select the first letter of the feature name from an alphabetical range of letters on the display.
Using and Programming Features 6. Press More to view the features screen by screen, or select FindFeature [Find] and the letter range containing the first letter of the feature you want to program. 7. Press the button next to or below the feature you want to program. 8. Respond to the display prompts, if necessary, and select Enter. See Note. 9. Repeat Steps 4 through 8 for any other buttons you want to program. 10. Press Home.
Using and Programming Features To Program Features Using Programming Codes NOTE: This procedure is valid for all features except Personal Speed Dial, which is available only on an MLX-10 or MLX-10D phone. (See Personal Speed Dial in Chapter 5.) Before you begin programming, remove the clear plastic that covers the button labeling card and write in the names of the features next to the buttons to be programmed. Replace the cover with textured side up. 1. Press Feature and dial 00.
Using and Programming Features NOTE: When entering any additional information (for example, extension or phone number), you must confirm your entry by selecting Enter from the display. If you do not select Enter, the feature is not programmed and you do not hear an error tone.
Feature Finder The Feature Finder on the next few pages helps you easily identify and find features by function instead of by name: Calling Basics ■ Covering Calls ■ Messaging and Paging ■ Privacy ■ Ringing ■ Timekeeping ■ Chapter 5 lists features alphabetically with descriptions and step-by-step instructions for programming and use.
Feature Finder Calling Basics If you want to . . .
Feature Finder Covering Calls If you want to . . . See. . . Answer a co-worker’s phone from your phone Pickup and Coverage Have a co-worker answer your calls Coverage Forward your calls to another phone Forward and Follow Me Stop your outside calls from going to voice mail Coverage VMS Stop your internal calls from going to coverage Coverage Inside Off Messaging and Paging If you want to . . . See...
Feature Finder Privacy If you want to . . . See... Prevent interruptions by blocking calls to your phone Do Not Disturb Prevent co-workers from joining your calls Privacy Prevent others on a call from hearing you speak to someone in your office Headset/Handset Mute Screen an incoming call while you are on the phone Inspect Receive voice-announced calls Voice Announce Ringing If you want to . . . See . . .
Feature Finder Timekeeping If you want to . . . See . . .
Features This chapter describes features alphabetically with instructions for programming and using them. Some features have to be programmed on your phone before you can use them. Others are built in to the system and do not need programming You use a feature by selecting it from the Feature or menu screen display, dialing a feature code, or pressing a programmed line button.
Features Account Code Entry Account codes help your company track phone use to bill clients and to forecast budget costs. You can use account codes for incoming as well as outgoing calls if your system is programmed for both. If your system has this feature, your choices are: Required. You must enter an account code before making an outside call. Entering an account code for incoming calls is optional. Optional.
Features To Program an Account Code Entry Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Account Code. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Account Code. Select ListFeature [List]. Select AccountCode [Acct]. If this feature is not displayed, use FindFeature [Find] or press More. 8. Press Home. To Enter an Account Code Before Calling 1. Press Account Code, or press Feature and select AccountCode [Acct], or press Feature and dial 82.
Features NOTE: For Step 2, if you have programmed an outside Auto Dial button with a specific account code followed by #, you can press the button whenever you need to enter the code. (See Auto Dial. ) If you are using account codes on a conference call, follow Steps 1 through 5 and press Conf. When adding participants, repeat Steps 1, 2, 3, and 5 and press Conf again. This associates an account code with each participant. To Enter or Change an Account Code During a Call 1.
Features Alarm Clock You can use your phone as an alarm clock and set it to beep at a particular time to remind you of an appointment, meeting, or other important event. Until canceled, the alarm sounds every day at the set time. Alarm Clock is available only from your display’s Menu screen. To Set the Alarm 1. 2. Press Menu. Select Alarm Clock [AlClk]. If this feature is not displayed, press More. The display shows the a/arm status (On/Off) and the time set. 3. 4. 5.
Features To Cancel the Alarm 1. Press Menu. 2. Select Alarm Clock [AlClk]. If this feature is not displayed, press More 3. Select off. 4. Press Home. The bell disappears from the Home screen.
Features Auto Dial Use Auto Dial to automatically dial either inside or outside numbers you call often. You can program inside Auto Dial buttons for the extensions of co-workers or paging areas. The green light next to the Auto Dial button goes on when your co-worker is on the phone or using Do Not Disturb. (See Do Not Disturb.) You can program outside Auto Dial buttons for important phone numbers, account codes, long-distance billing numbers, bank access codes, or emergency contact numbers.
Features To Program Inside and Outside Auto Dial Buttons 1. Label the button to be programmed as Auto Dial with a person’s name or other identifier. 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled for Auto Dial. 6. Select ListFeature [List]. 7. Select Auto Dial [AutoD]. If this feature is not displayed, use FindFeature More. [Find] or press 8. Select Inside [In] or Outside [Out]. 9. Select Enter. 10.
Features NOTE: ■ If you have programmed an outside Auto Dial button with a specific account code followed by #, you can press the button whenever you need to enter the code. (See Account Code. ) Program account codes, access codes, and outside numbers as outside Auto Dial buttons. (Account codes must be followed by #.) ■ Special characters may be needed when you program an outside Auto Dial button. See Appendix A for more information on special characters.
Features To Use an Outside Auto Dial Button 1. Press the programmed Auto Dial button. Your speakerphone goes on and the number IS dialed automatically. NOTE: If your phone has SA buttons and the Auto Dial number includes the dial-out code, the number will dial automatically on an SA button. If the dial-out code is not included, you need to press an SA button and dial the dial-out code, or press another type of line button, before pressing the Auto Dial button.
Features Callback When you reach a busy extension or the outside line you want to use is busy, use Callback to automatically place the call when the extension or line is free. You’ll hear a priority ring---one long ring and three short rings—as soon as the extension or line is free. The call is placed when you lift the handset or press Speaker. On phones with ICOM buttons, Callback works only for busy inside extensions; use Line Request for busy outside lines. (See Line Request.
Features To Program a Selective Callback Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Callback. Press Menu. Select Ext Program [Prog]. Select Start . Press the button you labeled Callback. Select ListFeature [List]. Select Cback Sel [CbckS]. If this feature is not displayed, use FindFeature [Find] or press More. 8. Press Home. To Use Selective Callback for Busy Extensions 1.
Features To Use Selective Callback for Busy Outside Lines 1. If you hear a fast busy signal after dialing an outside number, press Callback or press Feature and select Cback Sel [CbckS] from the display menu, or press Feature and dial 55. 2. Dial the outside number. Your display menu confirms that the tail is queued. 3. Hang up when you hear five short beeps. Your call is placed in queue until the line becomes available. The green light next to the line button flashes. 4.
Features To Turn Automatic Callback On and Off 1. Press Menu. 2. Select Ext Program [Frog]. 3. Select Start. 4. Press any ICOM or SA button. 5. Select ListFeature [List]. 6. Select Cback Auto [CbckA]. If this feature is not displayed, use FindFeature More. 7. 8. 5-14 Select On or Off, then select Enter. Press Home.
Features To Use Automatic Callback 1. When you reach a busy line or extension and hear five short beeps, hang up. Your call is placed in queue until the line or extension becomes available. The green light next to the Iine button flashes. 2. When you hear one long ring and three short rings, lift the handset or press Speaker. You hear three short beeps, and your call is dialed automatically. NOTE: An outside call is not placed until you lift the handset or press Speaker.
Features Call Waiting When all the ICOM or SA buttons on your phone are busy and another call comes in, Call Waiting informs you of inside calls (single beep) and outside calls (double beep), You’ll also see a message on your Home screen that you have a call waiting. To answer a waiting call, you can either hang up or put your current call on hold. If you hang up, your phone will ring with the waiting call.
Features 7. Select On to turn on or select Off to turn off. 8. Select Enter. 9. Press Home. To Complete a Call and Answer a Waiting Call 1. When you hear Call Waiting tone, hang up. Your phone rings. 2. Lift the “handset or press Speaker. You are connected to the call. To Put a Call on Hold and Pick Up a Waiting Call 1. Press Hold. 2. Press ICOM Originate Only or SA Originate Only.
Features Conference Use Conference to include up to five people in the same conversation. You can conference one or two outside numbers and up to three extensions, including your own. Conference allows you to consult privately with each participant before adding him or her to the conference and to put the entire conference on hold. To drop any participant from the conference, press Drop and press the line button that the call is on.
Features 3. If the next call is an inside extension, press an ICOM or SA button; if it is an outside number, press an SA or line button. NOTE: If you have SA buttons and any are available, the system selects one automatically for you. 4. Dial the next extension or outside number. NOTE: If you make a dialing error while adding a participant to a conference, you must hang up and restart the procedure to add a participant, beginning with Step 3. 5.
Features CAUTION: If the system selects an SA Voice button when adding a conference participant, you hear a beep instead of ringing after you dial the extension to be included in the conference. If [he call is not answered, and you press Conference to complete the call, your conversation with other parties on the conference is broadcast on that extension’s speakerphone. Be sure to Drop an unanswered extension on an SA Voice button to prevent an unintentional broadcast from happening. 6.
Features To Leave a Conference Temporarily 1. Press Hold. Conference particopants are still able to converse. 2. To rejoin conference, press the line button of any participant. To Drop a Conference Participant 1. Press Drop. 2. Press the line button of any conference participant. NOTE: You cannot use Drop when a conference is on hold. All parties will be disconnected.
Features Coverage Coverage allows a call ringing at one extension to ring at another extension at the same time, and to be answered at either phone. Coverage can be set up for an individual or a group and turned on or off as necessary. You can program your phone so that all your calls, both inside and outside, are covered, or so that only outside calls are covered.
Features In each case, both phones continue to ring (as programmed) and the green light on both phones continues to flash until the call is answered, either by you or by your co-worker.
Features If you have both Individual and Group Coverage, your calls go to Group Coverage only if the person who provides Individual Coverage does not answer after a systemprogrammed number of rings, or if his or her phone is busy. Coverage VMS If your calls are covered by voice mail, you can use Coverage VMS to prevent outside tails from being sent to voice mail. When you turn this feature on, only calls from inside extensions receive voice mail Coverage.
Features Coverage interacts with other features in the following ways: If a co-worker is covering your calls and places a call to you, Coverage does not send the call back to that person’s extension. However, the call is sent to any other extensions covering you. If you set the Ring Timing option for No Ring on any outside line, SA, or ICOM buttons, calls arriving on those buttons do not go to Coverage. (See Ringing Options.
Features To Prevent Coverage of Inside Calls 1. 2. 3. 4. 5. 6. Press Menu. Select Ext Program [Prog]. Select Start. Press any ICOM or SA button. Select ListFeature [List]. Select Cover Inside [CvIns]. If this feature is not displayed, use FindFeature [Find} or press More. 7. Select one of the following: Off to prevent inside calls from going to any kind of Coverage On to send both inside and outside calls to Coverage. 8. Select Enter. 9. Press Home.
Features To Program a Coverage VMS Off Button 1. Label the button to be programmed as Coverage VMS Off. 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled Coverage VMS Off. 6. Select ListFeature [List]. 7. Select CoverageVMS [CVVMS]. If this feature is not displayed, use FindFeature [Find] or press More. 8. Press Home. To Turn Coverage VMS On and Off 1. Press Coverage VMS Off. The green light next to the line button goes on.
Features To Program a Coverage Off Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Coverage Off. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Coverage Off. Select ListFeature [List]. Select CoverageOff [CvOff]. If this feature is not displayed, use FindFeature [Find] or press More. 8. Press Home. To Turn All Coverage Off and On 1. Press Coverage Off. The green light next to the button goes on. No calls to you will go to Coverage. 2.
Features Receiving Calls Sent to Coverage If you provide Individual Coverage, you must program an Individual Coverage button (either primary or secondary) for each person whose calls you cover. If you provide Group Coverage, you must program at least one Group Coverage button for each group whose calls you cover. To handle more than one call at a time for a particular group, you can program more than one Group Coverage button for that group.
Features 8. Select one of the following: Primary[Prmry] ■ Secondary[Secnd] 9. Select Enter. 10. Dial the extension of the phone you want to cover. To correct errors when entering information, select Backspace [Bcksp] and redial. 11. Select Enter. 12. Press Home. To Program a Group Coverage Button 1. Label the button to be programmed as Group Coverage- (name). 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled Group Coverage- (name). 6.
Features To Cover Calls for an Individual or a Group 1. When a call rings on Individual Coverage or Group Coverage, if the red light is not already on next to this button, press the button. 2. Lift the handset or press Speaker. Your display shows the name and extension you are covering. It also shows if that extension is busy, if there is no answer, or if Do Not Disturb is turned on at the extension.
Features Do Not Disturb Do Not Disturb prevents your phone from ringing and prevents paging and voice-announced inside calls from being heard on your speakerphone. When you have Do Not Disturb on, calls to you are handled as follows: Calls from outside numbers Your phone does not ring, but the green light next to the line button flashes. The caller hears ringing. Calls from i n s i d e e x t e n s i o n s Your phone does not ring, and the light next to the line button does not flash.
Features When you turn on the Do Not Disturb feature, your phone automatically posts the message Do Not Disturb. This message appears on your display and on the display of an inside caller with a display phone when he or she calls you. When you turn off the feature, the message is canceled. You can also post and cancel the Do Not Disturb message. (See Messaging.) However, posting or canceling the message does not turn the feature on or off.
Features To Use Do Not Disturb 1. To turn on Do Not Disturb, press the programmed Do Not Disturb button. The green light next to the button goes on and the Do Not Disturb message is posted. 2. To turn off Do Not Disturb, press the programmed Do Not Disturb button again. The green light next to the button goes off and the Do Not Disturb message is canceled.
Features Extension Directory The Extension Directory is a listing of your co-workers’ names and extension numbers programmed by your system manager. You can use it to find a listing and automatically dial the extension. To Use the Extension Directory on MLX-20L Phones 1. Press Menu. 2. Select Directory. 3. Select Ext Dir. 4. Select the appropriate range of letters. 5. If the name you want is not displayed: ■ Select Prev Page to see the names on the previous page.
Features To Use the Extension Directory on MLX-10D and MLX-28D Phones 1. 2. 3. 4. Press Menu. Select Dir. Select ExtDir. Use the dialpad to spell the name, then select Enter. For example, dial 5263 to search for "Jane." on line 1. 5. The name is displayed If the name you want is not displayed: ■ Select Prev to see the name on ■ Select Next to see name on next page. ■ Select New to start search over. NOTE: If you see the message NO Match Found on your display, select New to start the search over.
Features Forward and Follow Me Forward and Follow Me send your calls to another extension or to an outside phone. This allows callers to reach you when you are not working at your own desk, or allows you to send your calls to another phone when you are too busy to answer or want them screened. When your calls are being sent to another phone, an arriving call makes your phone ring once, while the phone receiving your calls continues to ring until answered.
Features The following calls are not sent from your phone to another destination by Forward or Follow Me: voice-announced calls, calls you receive on a Coverage button, Callback calls, or transferred calls returning to you. To Program a Forward Button 1. Label the button to be programmed as Forward. 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled Foward. 6. Select List Feature [List]. 7. Select Forward [Forwd].
Features To Forward Calls to an Outside Number Before you try to forward your calls to an outside number, check with your system manager. Your communications system may have restrictions on outside forwarding. NOTE: Calls forwarded to outside locations may vary in transmission quality. 1. Press Forward, or press Feature and dial 33. Your display prompts you with Forward to: 2. If you have SA buttons, dial the dial-out code; if you have ICOM buttons, dial 9, then the phone and #.
Features To Turn On Follow Me at Another Extension 1. Press Feature and do one of the following: ■ Select Follow Me [FlwMe] If this feature is not displayed, press More. ■ Dial 34 Your display prompts you with Follow from: 2. Dial your extension. Your display shows the message Signed IN: ext. or name. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone. If you have a programmed Forward button on your own phone, the green light next to it goes on.
Features To Turn Off Forward and Follow Me Calls Sent from Another Extension 1. At your phone, press Feature and dial Your display prompts you with Cancel ❉ 34. from: 2. Dial the extension whose calls are being sent to you. Your display shows the message Signed OUT: ext. or name. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone. The other extension’s calls are no longer sent to your phone. To Turn Off Forward and Follow Me Calls Sent from AH Extensions 1.
Features Headset/Handset Mute When you are on the phone using the handset or a headset, use Headset/Handset Mute [o talk privately with someone in your office without the caller hearing you (you can still hear the caller). Headset/Handset Mute must be programmed onto an unlabeled button. When you press the programmed Headset/Handset Mute button while using the handset or a headset, the red light next to the button goes on and the microphone in the handset or headset goes off.
Features To Program a Headset/Handset Mute Button 1. 2. 3. 4. 5. 6. Label the button to be programmed as Headset/Handset Mute. Press Menu. Select Ext Program [Prog] . Select Start. Press the button you labeled Headset/Handset Mute. Select ListFeature [List]. If this feature is not displayed, use FindFeature [Find] or press More. 7. 8. 9. 10. Select Hdset. Select Mute. Select Enter. Press Home. To Turn Headset/Handset Mute On and Off 1.
Features Inspect While you are on a call, use Inspect to see other incoming calls or calls on hold. Your display shows the caller’s name or extension for inside calls, or simply shows that it’s an outside call. If your company subscribes to an automatic number identification (ANI) service, you can see the outside phone number of the person calling you. You can also use Inspect to see what features have been programmed on a button.
Features To Use Inspect 1. Press Inspct. 2. To inspect ■ an incoming call while you’re on the phone, press line button for incoming call (slow flashing green light) ■ a call on hold, press line button for held call (flashing green light) ■ what’s programmed on your phone, press the button you want to check 3. Read the information on the first line of display. If > is the last character on the line, press More for additional information. 4. To inspect another call or button, repeat Steps 2 and 3. 5.
Features Language The communications system can operate in three languages, as follows: ■ MLX-10D, MLX-20L, and MLX-28D display phones are available in three separate versions, with factoryimprinted buttons in English, French, or Spanish. ■ The system provides prompts and displays in English, French, or Spanish. ■ When operating in English, you set the Reminder Service and Alarm Clock in 12-hour format (a.m. or p.m.); in French or Spanish, in 24-hour format.
Features To Select the Language on Your Telephone To select a language, you can ask the system manager to program your language choice for you, or you can program the phone yourself: 1. Press Feature and dial one of the following feature codes: ■ 790 for English The confirmation message In English is displayed. ■ 791 for French The confirmation message En franacais is displayed. ■ 792 for Spanish The confirmation message En espanol is displayed.
Features Last Number Dial Use Last Number Dial to automatically redial the last inside or outside number you called. Calls that you made using a directory cannot be automatically redialed using Last Number Dial. To Program a Last Number Dial Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Last Number. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Last Number. Select ListFeature [List]. Select LastNumDial [Last#].
Features To Use Last Number Dial 1. Press the same type of button (ICOM, SA, or Pool) you used to place the call the first time. 2. Press Last Number or press Feature and select LastNumDial [Last#], or press Feature and dial 84. If this feature is not displayed, press More. Your speakerphone goes on, and the number is dialed automatically. NOTE: If you use Inspect to see the last number you dialed, the number will appear on your display.
Features Line Request Line Request puts you in queue (in line) for access to a busy outside line. When the line becomes available, your phone alerts you with a beep. (A line is busy if the green light next to the line button is on.) Line Request works only on line buttons labeled with a phone number. If you used a SA or Pool button to make an outside call, use Callback to request busy outside lines. Line Request is always present in your system, and you don’t have to program it on your phone.
Features Messaging When you call a co-worker who has a display phone, you can leave a message that you called on his or her display. You can also post a message that co-workers with display phones will see when they call you. The Message light on your phone is on when there is a display message for you from a co-worker. A voice messaging system or a fax machine can also turn on the light.
Features ■ Cannot Send Message, if the message is not delivered for any other reason, for example, if your coworker does not have a display phone To Program a Leave Message Button 1. Label the button to be programmed as Leave Message. 2. Press Menu. 3. 4. 5. 6. 7. Select Ext Program [Prog]. Select Start. Press the button you labeled Leave Message. Select List Feature [List]. Select Msg Leave [LvMsg]. If this feature is not displayed, use FindFeature [Find] or press More. 8. Press Home.
Features To Leave a Message on a Display Phone without Calling 1. Press Feature and dial 53. 2. Dial your co-worker’s extension. Your display shows the status of the message. To Cancel a Message You Left on a Display Phone 1. Press Feature and dial ❉ 53. 2. Dial your co-worker’s extension. Your display shows the message Msg Removed from: ext. or name. Posting Messages You can post a message that will appear on the display of a co-worker with a display phone when he or she calls you.
Features Code 01 02 03 04 05 Code Posted Message DO NOT DISTURB 06 IN CONFERENCE OUT TO LUNCH AT HOME OUT SICK IN A MEETING 07 WITH A CLIENT WITH A CUSTOMER AWAY FROM DESK OUT ALL DAY Posted Message 08 09 10 NOTE: When you turn on the Do Not Disturb feature, your phone automatically posts the message DO Not Disturb. When you turn off the feature, the message is canceled. You can also post and cancel the Do Not Disturb message, using the following procedure.
Features To Post a Message 1. Press Menu. 2. Select Posted Msg [Post]. 3. Select the message you want to post. If the message you want is not displayed, select Next or Prev (on an MLX-20L phone) or press More (on an MLX-10D or MLX-28D phone). 4. Select Post. When a co-worker with a display phone calls you, the message will appear on his or her display, even if you answer the call. 5. Press Home. The message appears on the top line of your Home screen. To Cancel a Posted Message 1. Press Menu. 2.
Features Each message is identified on your display as one of the. following. A new or unread message is marked with a ❉ symbol. Identifier Meaning ATT FAX VMS EXT Message is from system operator (attendant) You have a fax YOU have a voice mail message Message is from an extension (co-worker) To Respond to Messages 1. Press Menu. 2. Select Messages [Msgs]. Your first (last-in) message is displayed. The > symbol appears when the message is longer than the width of your display.
Features Night Service Your system may use Night Service to treat calls differently at night and on weekends than during office hours. For example, Night Service can send calls to different coverage points after hours. If Night Service is activated, it may restrict you from making outside calls. If you need to make an outside call, you must dial a password to override the restrictions. Your system manager can supply the password.
Features Paging Paging is using your phone to broadcast an announcement. You can page over your co-workers’ speakerphones or over the loudspeaker system, if your company has one. Speakerphone Paging is heard on all speakerphones or, if set up by your company, by a selected group such as a department or work area. A Page All number is reserved for paging all speakerphones; Group Page numbers are reserved for paging certain groups of speakerphones. Your system manager can provide these numbers.
Features To Program Speakerphone Paging Buttons 1. Label the button to be programmed as Group Page- (name) or Page All. 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled Group Page– (name) or Page All. 6. Select ListFeature [List]. 7. Select Group Page [GrpPg]. If this feature is not displayed, use More. 8. 9. FindFeature [Find] or press Dial the Group Page or Page All extension. Select Enter.
Features To Use Speakerphone Paging 1. 2. Press any ICOM or SA button. Lift the handset. NOTE: Using the speakerphone for Speakerphone Paging may create a feedback tone. 3. 4. Press Group Page— (name) or Page All or dial the Group Page or Page All extension. Make announcement after beep. To Use Loudspeaker Paging from the Display 1. Press any ICOM or SA button. 2. Lift the handset. NOTE: Using the speakerphone for Speakerphone Paging may create a feedback tone. 3. Press Feature. 4.
Features 5. If necessary, dial the code number of the zone you want to page. If the loudspeaker system has more than one zone, you will hear a beep or dial tone after selecting Loudspeaker Page. Then dial the code number provided by your system manager for the zone you want to page. 6. Make announcement. To Use a Loudspeaker Paging Button 1. Lift the handset. NOTE: Using the speakerphone for Speakerphone Paging may create a feedback tone.
Features Park If your co-worker doesn’t answer when you transfer a call, use Park to hold the call while you page him or her. When you park a call, you are putting it on hold so it can be answered from any phone in the system. You then page your co-worker and announce the call (see Paging). Your coworker can pick up the call by using Pickup and dialing your extension. (See Pickup.
Features To Use Park and Speakerphone Page 1. While on a call, do one of the following: ■ Press Park. ■ Press Transfer, dial your extension, and press Transfer again. ■ Press Feature and select Park. NOTE: When you park the call by transferring the call to your extension, you hear a busy signal. 2. Press Group Page or Page All, or press any ICOM or SA button and dial the Group Page or Page All extension. 3. Announce call and give your extension.
Features To Use Park and Loudspeaker Page 1. While on a call, do one of the following: ■ Press Park. ■ Press Transfer, dial your extension, and press Transfer again. ■ Press Feature and select Park. NOTE: When you park the call by transferring the call to your extension, you hear a busy signal. 2. Press Loudspeaker Page, or press Feature and select Loudspkr Pg [LdsPg]. 3. If necessary, dial the code number of the zone you want to page after hearing a beep and a dial tone. 4.
Features To Pick Up a Parked Call 1. Lift the handset or press Speaker. 2. Press Pickup, or press Feature and select Pickup [Pkup]. 3. Dial the extension where the call is parked.
Features Personal Directory MLX-20L phones have a Personal Directory that stores, shows, and automatically dials up to 50 phone numbers. Your Personal Directory can be used only from your phone and is available only on MLX-20L phones. For immediate availability of the numbers you use most often, you can display 16 of the 50 listings on your Home screen. Eight listings appear per screen. To see the next eight entries, press Next Page.
Features 6. Enter punctuation, if necessary: ■ Select Punctuation. Punctuation is highlighted. Select characters from the display. ■ Select Punctuation again. Select Enter. Use the dialpad to enter the number — up to 28 digits (include dial-out code, long-distance carrier code, area code, or other special characters). See Notes. Select Enter. Select Yes or No when the Display # While Dialing? prompt appears, then select Enter. To enter more listings, repeat Steps 4 through 10. Press Home. ■ 7. 8. 9. 10.
Features To Assign Listings to the Home Screen 1. 2. 3. 4. 5. 6. Press Menu. Select D i r e c t o r y . Select Personal Dir. Select Put On Home. Select the appropriate range of letters. Select the name to be displayed in directory. Use Prev Page and Next Page, if necessary, to locate the name. 7. Press the appropriate button on the Home screen where you want the entry displayed. To move to second Home screen, select Next Page.
Features 7. Select Delete to delete the entry or select Cancel to exit without making a change. 8. Press Home. NOTE: If you delete an entry from the Home screen, it is deleted from the Directory. To Change Listings 1. 2. 3. 4. 5. 6. Press Menu. Select Directory. Select Personal Dir. Select Edit Dir. Select the appropriate range of letters. Select the listing to be changed. Select Prev Page or Next Page to locate the listing. 7.
Features 8. Enter new information (name, number, or tag), then select Enter. 9. Select Exit. 10. Repeat Steps 3 through 9 to edit additional listings. 11. Press Home. To Dial a Listing on the Home Screen 1. Press Home. If the listing you need is not displayed on the first page of the Home screen, press Next Page to move to the second page. To see the phone numbers associated with the names, select Show Number and press the buttons next to the listings. Select Show Number again to cancel this request.
Features To Dial a Listing Not on the Home Screen 1. 2. 3. Press Home. Select Next Page twice to jump past the Home screen. Press the button next to the appropriate alphabetical range. Select Prev Page or Next Page to show more listings 4. 5. To see the phone numbers associated with the names, select Show Number and press the buttons next to the listings. Select Show Number again to cancel this request. Press the appropriate SA, ICOM, or line button.
Features Personal Speed Dial Use Personal Speed Dial on your MLX-10D phone to dial 2digit codes instead of the entire dialing sequence for numbers you call often. Personal Speed Dial can be used for account codes, long-distance access codes, and area codes. You can program up to 24 Personal Speed Dial codes that can be used only from your phone. The steps for programming Personal Speed Dial codes given next are different from the steps for programming other features.
Features To Program Personal Speed Dial Codes 1. 2. Press Menu. Select Ext Program [Prog]. Do not press a button as instructed by the display. 3. Dial # and a 2-digit code (01 to 24) and then ❉ 21. If the code you dialed is already programmed, the phone number associated wifh the code is displayed. 4. Dial the phone number or account code (including dial-out code and any necessary numbers such as long-distance carrier code, area code, and/or special characters). See Notes.
Features To Use Personal Speed Dial 1. Select the appropriate SA, ICOM, or line button. 2. Press Feature. 3. Dial a 2-digit Personal Speed Dial code (01-24.) Your speakerphone goes on, and the number is dialed automatically.
Features Pickup Pickup lets you answer a ringing phone from another extension. You can pick up calls by dialing the feature code for Pickup along with the ringing phone’s extension or the number of the line with the call. You can also press a programmed Pickup button. Your company can also use Group Pickup to organize your co-workers into groups. When you are part of a pickup group, you can answer other phones in the group by pressing a button or selecting the feature name from the Feature screen.
Features To Program a General Pickup Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Pickup. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Pickup. Select ListFeature [List]. Select Pickup [Pkup]. If this eature is not displayed, use FindFeature [Find] or press More. 8. Select General Genrl], then select Enter. 9. Press Home. To Use a General Pickup Button 1. Press the general Pickup button, press Feature and select Pickup [Pkup], or dial 9.
Features To Program a Pickup Button for a Specific Line or Extension 1. Label the button to be programmed as Pickup -(line, extension number, or name). 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled Pickup –(line, extension number, or name). 6. Select ListFeature [List]. 7. Select Pickup [Pkup]. If this feature is not displayed, use FindFeature [Find] or press More. 8. 9. 10. 11. Select Extension [Ext] or Line. Select Enter.
Features To Program a Group Pickup Button 1. Label the button to be programmed as Pickup -(name of group). NOTE: You must already be assigned to a pickup group by your system manager. 2. 3. 4. 5. 6. 7. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Pickup -(name of group). Select ListFeature [List]. Select Pickup [Pkup]. If this feature is not displayed, use FindFeature More. 8. Select Group. 9. Select Enter. 10. Press Home.
Features To Use Group Pickup 1. Press programmed Pickup button. 2. Press Feature, and do one of the following: — Select Pickup Grp [PkupG]. — Dial 88. Your speaker turns on automatically, and you are connected to call. NOTE: The display shows whose phone you are picking up after you lift the handset.
Features Privacy Privacy prevents co-workers who share a line with you from connecting to your calls. You can turn on Privacy before or during a call, and it remains on (for all calls to and from your extension) until you turn it off. If another person has already joined your call, turning Privacy on does not drop the person from the call. When you put a call on hold, it is no longer protected by Privacy.
Features To Use Privacy 1. To turn Privacy on, do one of the following: ■ Press Privacy. The light next to the button goes on. ■ Press Feature and dial 31. The message Privacy on is displayed briefly. 2. To turn Privacy off, do one of the following: ■ Press Privacy again. The light next to the button goes off. ■ Press Feature and dial ❉ 31. The message privacy off is displayed briefly.
Features Recall Depending on how your system is set up, you may be able to use the Recall button to disconnect from one call and get a new inside or outside dial tone without hanging up, or to use certain system features, such as Transfer or Hold. YOU can then make another call, using the appropriate feature, or, if you have made a mistake in dialing, start over.
Features To Use Recall 1. Press Recall (don’t hang up). 2. Wait for the dial tone (or another confirmation tone, depending on your system).
Features Reminder Service Use Reminder Service to set your phone to ring at a specific time like an alarm clock. Your phone fings at that time, then cancels the reminder. You canset only one reminder at a time. To Program a Reminder Set Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Reminder Set. Press Menu. Select Ext Program [Prog]. Select Start . Press the button you labeled Reminder Set. Select List Feature [List]. Select Reminder [Rmind].
Features To Set a Reminder 1. Press Reminder Set, or press Feature and dial 81. 2. For English-language operation, dial a four-digit time from 0100 to 1259. For French or Spanish-language operation, dial a four-digit time form 0000 to 2359. 3. For English-language operation only, dial 2 (A) for a.m. or 7 (P) for p.m. To Program a Reminder Cancel Button 1. Label the button to be programmed ar Reminder Cancel. 2. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5.
Features To Cancel a Reminder 1. Press Reminder Cancel, or press Feature and dial ❉ 81. The reminder is canceled.
Features Ringing Options You can program several ringing options that determine how your phone rings when you receive a call from an inside extension or an outside number. (These options are in addition to the system’s distinctive ringing patterns for inside, outside, transferred, and Callback calls, described in Chapter 2.) ■ Ring Timing options allow you to program each outside line, SA, ICOM, and Coverage button individually so that calls received on those buttons ring in one of the following ways.
Features — No Ring keeps your phone from ringing at all. (However, the distinctive returning transfer and Callback rings do ring at your phone.) NOTE: Ring Timing options do not apply to SA Originate Only or ICOM Originate Only buttons because they do not receive calls. ■ Abbreviated Ringing options specify how your phone rings when you are already on a call and another call comes in. You program your phone to ring in one of the following ways: Abbreviated Ring is the standard (default) setting.
Features ■ Send Ring allows you to override Delay Ring programmed for any telephones with Shared SA buttons for your extension. When your extension is busy and a new call arrives for you, the Shared SA buttons ring immediately, even if the telephones with those buttons are programmed for Delay Ring. To Program Ring Timing Options 1. 2. 3. 4. 5. 6. Press Menu. Select Ext Program [Prog]. Select Start.
Features 8. Select Enter. If you selected One Line [1Line], Ring Timing option for this button. the display shows the current 9. Select one of the following Ring Timing options: Option Selection Effect on Button(s) No Ring No Ring [No] Red light goes off Delayed Ring Delay Ring [Delay] Red light flashes Immediate Ring Immed Ring [Immed] Red light on steady 10. Press Home. To Turn Abbreviated Ring On and Off 1. 2. 3. 4. 5. 6. Press Menu. Select Ext Program [Prog]. Select Start.
Features To Program Personalized Ring 1. 2. 3. 4. 5. 6. Press Menu. Select Ext Program [Prog]. Select Start. Press any ICOM or SA button. Select ListFeature [List]. Select PersonalRng [PRing]. If the feature is not displayed, use FindFeature [Find] or press More. The phone rings once with your current ring and the display shows which pattern it is. 7. Select a pattern from Pattern #1 [Pat#l] to Pattern #8 [Pat#8]. The phone rings once with the pattern corresponding to your selection. 8.
Features To Turn Send Ring On and Off 1. 2. 3. 4. 5. Press Menu. Select Ext Program [Prog]. Select Start. Press any ICOM or SA button. Dial one of the following: ❉ 15 to turn on Send Ring Any telephone that has a Shard SA button for your extension and is programmed for Delay Ring will ring immediately when your phone is busy and a call arrives for you. 6. 5-92 ❉❉ 15 to turn off Send Ring Press Home.
Features Saved Number Dial When you reach a busy or unanswered number that you intend to call again later, use Saved Number Dial to save it and redial it automatically with the press of a programmed button. Saved Number Dial lets you make other calls in the meantime. The number remains stored, no matter how many times you redial it, until you replace it with another number. You must program Saved Number Dial on a line button.
Features To Program a Saved Number Dial Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Saved Number. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Saved Number. Select ListFeature [List]. Select SaveNumDial [Save#]. If this feature is not displayed, use F i ndFeature [Find] or press More. 8. Press Home. To Save and Redial a Number 1. When you reach a busy or unanswered number, press Saved Number before hanging up.
Features Signaling and Notify Use Signaling to beep or use Notify to turn on a light on a coworker’s phone. Signaling. To use Signaling, program a Signal button. You can then signal your co-worker without lifting your handset. Your co-worker’s phone beeps for as long as you hold down the button. You can use Signaling even when you and/or your co-worker are on the phone. The green light next to your Signal button shows when your co-worker is on the phone or using Do Not Disturb.
Features To Program a Signal Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Signal —(name). Press Menu. Select Ext Program [Prog]. Select Start . Press the button you labeled Signal -(name). Select ListFeature [List]. Select Signal [Signl]. If this feature is not displayed, use FindFeature [Find] or press More. 8. Dial your co-worker’s extension and select Enter. To correct errors when entering information, select Backspace [Bcksp] and redial. 9. Press Home. To Use Signaling 1.
Features To Program Notify Buttons 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Notify Send (name) or Notify Receive (name). Press Menu. Select Ext Program [Prog]. Select Start . Press the button you labeled Notify Send (name) or Notify Receive (name). Select ListFeature [List]. Select Notify [Ntfy]. If this feature is not displayed, use FindFeature [Find] or press More. 8. 9. Select Send or Receive [Recv], then select Enter. Dial your co-worker’s extension and select Enter.
Features To Use Notify 1. To turn on Notify lights, press Notify Send (name). The lighfs go on next to the Notify Send (name) button on your phone and the Notify Receive (name) button on your co-worker’s phone 2. To turn off Notify lights, press either Notify Send (name) or Notify Receive (name). The lights go off on both phones.
Features System Directory The System Directory is like having a phone book with up to 130 numbers stored in your phone. The listings are programmed by your company and you can use them to automatically dial a number with the press of a button. To Use the System Directory on MLX10D and MLX-28D Phones 1. 2. 3. 4. 5. 6. Press Menu. Select Dir. Select SysDir. Use the dialpad to spell name. Select Enter. If the name you want is not displayed: ■ Select Prev Page [Prev] to see previous listings.
Features To Use System Directory on MLX-20L Phones 1. 2. 3. 4. 5. Press Menu. Select Directory. Select System Dir . Select the appropriate range of letters. If the name you want is not displayed: ■ Select Prev Page to see previous listings. ■ Select Next Page to see next listings. ■ Select Show Number to see the number associated with the name. Select Show Number again to exit. 6.
Features System Speed Dial Use System Speed Dial to dial 3-digit codes (from 600-729) instead of phone numbers. These 3-digit codes are programmed by your company. Ask your system manager for a list of the codes and record them on the card tray under your phone. You can also program System Speed Dial codes on an Auto Dial button for one-touch dialing. Press the button to dial the code.
Features To Program System Speed Dial Buttons 1. Label the button to be programmed as System Speed Dial. 2.. Press Menu. 3. Select Ext Program [Prog]. 4. Select Start. 5. Press the button you labeled System Speed Dial. 6. Select ListFeature [List]. 7. Select SysSpeeDl[SpdDl] . If this feature is not displayed, use FindFeature [Find] or press More. 8. Dial the 3-digit System Speed Dial code and select Enter. To correct errors when entering information, select Backspace [BckSp] and redial. 9. Press Home.
Features Timer Your phone has a timer for you to use to time calls, meetings, breaks, or other events. When activated, the timer appears at the top of the display, next to the date, and starts counting. It counts to 59 minutes and 59 seconds, then resets to zero and continues counting. NOTE: If timing a call, the timer will not stop automatically when the call is completed. To Turn Timer On 1. Press Menu. 2. Select Timer. If this feature is not displayed, press More.
Features Transfer You can transfer calls to inside extensions and outside numbers. When a call you transferred to an extension goes unanswered (for a length of time that depends on how your system is set up), it may ring back at your phone. Unanswered calls transferred to outside numbers do not ring back at your phone.
Features ■ Telephone setup. If you have Auto Dial buttons and your system is programmed for One-Touch Transfer, see “To Transfer to an Inside Extension Using OneTouch Transfer” in this section. If you do not have Auto Dial buttons or your system is not set up for OneTouch Transfer, see “To Transfer to an Inside Extension without Using One-Touch Transfer” in this section. ■ Whether the number accepting the transfer is an extension or an outside number.
Features ■ Telephone setup. If you have Auto Dial buttons and your system is programmed for One-Touch Transfer, see “To Transfer to an Inside Extension Using OneTouch Transfer” in this section. If you do not have Auto Dial buttons or your system is not set up for OneTouch Transfer, see “To Transfer to an Inside Extension without Using One-Touch Transfer” in this section. ■ Whether the number accepting the transfer is an extension or an outside number.
Features NOTE: ■ You must have an available SA or ICOM button to transfer a call using an Auto Dial button. When you press an Auto Dial button to transfer a call, the system automatically selects an SA or ICOM button for the transfer. ■ If an SA Voice or ICOM Voice button is selected for a transfer with consultation, the transfer is called a voice-announced transfer. The person to whom you are transferring will hear your voice on his or her speakerphone after a beep.
Features 3. Press the Auto Dial button or dial the person’s extension. 4. For a transfer without consultation, hang up. 5. For a transfer with consultation, announce the call. ■ If the person accepts the call, hang up. The call is transferred. ■ If the person does not accept the call, press the line button with the held call to return to the call.
Features To Transfer to an Inside Extension Using One-Touch Transfer If your system is programmed for One-Touch Transfer, it is also programmed either for automatic completion or manual completion. Automatic completion sends the call directly to the extension. Manual completion lets you consult with the person, if you wish, before sending the call. For automatic completion, complete the following steps: 1. Check the light next to the Auto Dial button for the person’s extension.
Features 3. For a transfer without consultation, hang up. The call is transferred. 4. For a transfer with consultation, announce the call. ■ If the person can take the call, hang up. The call is transferred. ■ If the person cannot take the call, press the line button with the held call to return to the caller. To Transfer to an Outside Number Before you try to transfer a call to an outside number, check with your system manager. Your communications system may have restrictions on outside transfers.
Features Handling an Unsuccessful Transfer An unsuccessful transfer results when the extension you are calling is busy or unanswered. You can either return to the held call and take a message, or continue trying to connect the call by using one of the following features: Camp-On puts the transferred call on hold for a preset time. (If the call is unanswered, it rings back at your phone.) Paging allows you to broadcast an announcement over co-workers’ speakerphones or over a loudspeaker system.
Features Camp-On When you are transferring a call to a busy extension, you can use Camp-On to keep the call at your co-worker’s extension for a longer period of time than Transfer allows. An unanswered Camp-On call rings back at your phone after 30 seconds to 5 minutes, depending on how your system is set up. Camp-On is used in either of the following circumstances: ■ The extension receiving the transfer is busy.
Features To Program a Camp-On Button 1. 2. 3. 4. 5. 6. 7. Label the button to be programmed as Camp-On. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Camp-On. Select ListFeature [List]. Select Camp On [Camp] . If this feature is not displayed, use FindFeature [Find] or press More. 8. Press Home. To Use Camp-On 1.
Features To Answer a Camp-On Call Answering a call that has been transferred to your phone and left there with Camp-On is the same as answering a Call Waiting call. 1. Do one of the following: ■ If your extension was busy when the call arrived, the call rings as soon as an SA or ICOM button becomes free. Answer it as you would any other call. ■ If your extension was not busy when the call arrived, when you are ready, pick up the call by pressing Feature and dialing 87.
Features Voice Announce To prevent interruptions from voice-announced calls and speakerphone paging, you can turn off your phone’s ability to receive voice announcements. You can turn it back on whenever you wish. (The default is to receive all voiceannouncements.) You do not have to program a button to turn this feature on and off. To Program Voice Announce 1. 2. 3. 4. 5. 6. Press Menu. Select Ext Program [Prog]. Select Start. Press the ICOM or SA button. Select ListFeature [List].
Features Volume Your phone’s Volume button controls the volume levels for ringing, conversations you hear on the handset, and conversations you hear on the speakerphone. You can set each of these volume levels independently of the others; it will stay as you set it until you change it again. Press the side of the Volume button labeled ▲ to raise the volume and the side labeled ▼ to lower it, as follows: ■ Change the ringing volume while the phone is ringing.
Programming Special Characters When you program Personal Directory listings, Auto Dial buttons, or Personal Speed Dial codes, you are storing a sequence of numbers to be dialed automatically. Some sequences need special characters — for example, press Hold to insert a p to pause the dialing sequence after a dialout code so the system can seize an outside line before dialing the number or to separate a phone number from an extension number. The following chart describes special characters.
Programming Special Characters Special Characters Table Press... Drop See. . . s Hold P Conf f ## # # # A-2 Means... Stop. Halts dialing sequence to allow for system response. Pause. Inserts 1.5 sec. pause in dial sequence. Multiple consecutive pauses allowed. Flash. Sends switchhook flash. Must be first entry in sequence. For Extension Programming only Ext Program [Prog]: End of Dialing.
Feature Codes When you haven’t programmed a line button for a feature, use the feature code to activate the feature. To use a feature code, press the Feature button and dial the code. Not all features can be activated by a code. Some features, like Do Not Disturb, must be programmed onto a line button to turn the feature on and off. The light next to the button reminds you that the feature is in use. Feature codes for your MLX phones follow.
Feature Codes Feature Codes Account Code Entry Callback — Selective Call Waiting pick up† Camp-On Forward/Follow Me to an inside extension to an outside number 82 + Account Code + # 55 follow me to another extension cancel sending from all extensions cancel sending from one extension cancel sending from your telephone Language English† French† Spanish† Last Number Dial Messaging cancel message† leave message leave message without calling† † Denotes features that must be used via feature codes.
Feature Codes Feature Paging loudspeaker page Personal Speed Dial† Pickup group inside outside Privacy turn on turn off Recall Reminder Service set cancel System Speed Dial Codes 9 + line number+ zone code Personal Speed Dial Code 01—24 88 9 + extension 9 + line number 31 ❉ 31 775 81 + tine+ A or P (English only) ❉ 81 System Speed Dial Code (600-729) † Denotes features that be used via feature codes.
Programming Codes Programming codes are used to program a feature onto a button for one-touch feature use or to set up how your phone works, You can use any unlabeled line button to program features of your choice. See Chapter 3 for more on programming.
Programming Codes Feature Code Account Code Entry Auto Dial inside † outside † Callback automatic callback off† automatic callback on‡ selective callback Call Waiting on* off * Camp-On Coverage off† inside off‡ inside/outside on‡ individual, prima† individual, secondary† group† VMS Off† Do Not Disturb† ❉ 82 ❉ 22 + extension + Enter (on dispiay) ❉ 21 + number+ Enter (on display) ❉❉ 12 ❉ 12 ❉ 55 ❉ 11 ❉❉ 11 ❉ 57 ❉ 49 ❉❉ 48 ❉ 48 ❉ 40 + extension + Enter (on display) ❉ 41 + extension + Enter (on display) ❉ 4
Programming Codes . Feature Code Forward Headset/Handset Mute† Last Number Dial Messaging Leave Message Posted Message Paging group Park Personal Speed Dial ❉ 33 ❉ 783 ❉ 84 Pickup general pickup group pickup inside outside Privacy Recall Reminder Service set reminder cancel reminder ❉ 25 ❉ 751 ❉ 22 + group extension+ Enter (on display) ❉ 86 # + (01-24) + ❉ 21 + phone number + Enter (on display) ❉ 9 ❉ 88 ❉ 9 + extension +Enter (on display) ❉ 9+ line + Enter (on display) .
Programming Codes Feature Code Ringing Options Abbreviated on‡ Abbreviated off‡ delayed all Iines‡ delayed one line‡ immediate all Iines‡ immediate one Iine‡ no ring all Iines‡ no ring one line‡ personalized ring‡ Saved Number Dial† Send Ring on‡ off‡ Signaling and Notify signaling notify receive† notify send† System Speed Dial Voice Announce on* off* ❉ 341 ❉ 342 ❉ 346 ❉ 36 ❉ 347 ❉ 37 ❉ 345 ❉ 35 ❉ 32 + ring pattern (1-8) ❉ 85 ❉ 15 ❉❉ 15 ❉ 23 + extension + Enter (on display) ❉ 758 + extension+ Enter (on
Feature Name Display Abbreviations Your phone’s display simplifies programming by guiding you through the steps to program a feature. In addition, some features can be used from the Feature or Menu screens. Feature names that do not fit into the character limits of the display screen are abbreviated. The feature name abbreviations as they appear on the large and small displays, and the corresponding features names, follow.
Feature Name Display Abbreviations NOTE: A checkmark ( ✔ ) denotes the screen from which the feature can be accessed.
Feature Name Display Abbreviations Feature Menu Screen Screen Feature Name ✔ ✔ ✔ ✔ Directory Extension Personal System Do Not Disturb Drop Find Feature Follow Me Forward Headset Auto Answer Hang Up Mute Status Last Number Dial 7-Line Display 2-Line Display Directory Ext Dir Personal Dir System Dir Dir ExtDir – SysDir DoNotDistrb DND Drop Drop FindFeature Find Follow Me FlwMe Forward Forwd Hdset AutoAnswer Hang Up Mute Status Hdset Auto — LastNumDial Last# Mute Stat Feature Name Display
Feature Name Display Abbreviations Feature Menu Screen Screen Feature Name Messaging Delete message Next message Return call Leave Message Posted Message Send/Remove Message Night Service Notify Notify Receive Notify Send Paging Group Page Loudspeaker Page† Park Personalized Ring Pickup General Group Inside (extension) Outside (line) D-4 7-Line Display 2-Line Display Delete Msg Next Msg Return Call Leave Msg Posted Msg Send/RmvMsg Messages Dlete Next Call LvMsg Post SdMsg Night Srvc Night Notify Re
Feature Name Display Abbreviations Feature Screen Menu Screen Feature Name Privacy Recall Reminder Service Cancel Set Ringing Options All lines One line Delayed ring Immediate ring No ring Abbreviated Ring Saved Number Dial Signaling System Speed Dial Timer Transfer Voice Announce Place calls Receive calls 7-Line Display 2-Line Display Privacy Prvcy Recall Recll Reminder Cancel Set Rmind Cancl Set RingOptions All Lines One Line Delay Ring Immed Ring No Ring Abbreviated RngOp AllLn lLine Delay I
Index A Abbreviated Ring 5-88 Abbreviations 1-6, D-1 Account Code Entry 5-2 — 5-4 Account codes 5-9, 5-67 — 5-70 Alarm Clock 5-5 — 5-6 Amplifier 1-29 ANI (Automatic Number Identification) 5-34 Auto Dial 5-4 , 5-7 — 5-10 special characters A-1 Automatic Callback 5-11 B Button labeling card 1-5 C Call Waiting 5-16 — 5-17 tone 2-3 Callback 5-1 1 — 5-l 4 tone 2-3 Calls answering 2-7 — 2-8 making 2-4 — 2-6 ringing 2-2 voice-announced 2-4, 2-7 Camp-On 1-11 — 1-13 Codes feature B-1 programming C-1 Conference 1-1
Index D E Dedicated feature buttons 1-5, 1-17 — 1-19 Delay Ring 5-87 Desk stand 1-5, 1-27 — 1-28 Dial-out code 1-20 — 1-22 Dialpad 1-5 Directory Extension 5-35 — 5-36 Personal 1-11, 5-66 — 5-71 System 5-99 — 5-100 Display abbreviations 1-6, D-1 area 1-6 screens 1-5 Distinctive ringing 2-2, 5-88 Do Not Disturb 2-4, 5-7, 5-32 — 5-34, 5-53-5-54 Drop 1-18, 2-13 , 5-18 ,5-21 Extension Directory 5-35 — 5-36 Programming 3-7 — 3-10 IN-2 Index F Feature button 1-17 code 3-3-3-4, B-1 programming 3-1 — 3-3, 3-5
Index G I Group Coverage 5-23 — 5-24 Group Page 5-58 Group Pickup 5-75 ICOM buttons 1-20, 1-23 1-24, 2-4 Originate Only 1-24 Ring 1-23 Voice 1-23 mmediate Ring 5-87 ndividual Coverage 5-22 — 5-23 nspect button 1-7 feature 5-44 — 5-45 screen 1-13-1-14 H Handset 1-5 Headsets 1-29 Headset/Handset Mute 5-42 — 5-43 HFAI 1-17, 2-7 Hold 1-19 Home 1-7 screen 1-8 — 1-11 L Language 5-46 — 5-47 Last Number Dial 5-48 — 5-49 Leave Message 5-51 — 5-52 Lights 1-25 Line buttons 1-5, 1-20 — 1-24 Line Request 5-13, 5-5
Index M P Menu button 1-7 screen 1-11 — 1-12, 3-1 Message light 1-5, 5-51 Messaging 5-51 — 5-56 Microphone 1-5 Modular Amplifier 1-29 More 1-7 Mute 1-17, 2-7 Page All 5-58 Paging 5-58 — 5-61 Park 5-62 — 5-65 Password 5-57 Personal Directory 1-11, 5-66-5-71 Personal Speed Dial 5-72 — 5-74 Personalized Ring 5-88 Pickup 5-62, 5-75 — 5-79 Pool 1-22 Posted Message 5-53 — 5-55 Privacy 5-80 — 5-81 Programming codes 3-3, 3-11 — 3-12, c-1 screen 3-5 — 3-6 N Night Service 5-57 No Ring 5-88 Notify (see Signaling
Index Recall 5-82 Reminder Service 5-84 — 5-86 Repeated Ring 5-88 Ringing distinctive 5-23, 5-87 — 5-92 options 5-23, 5-87 — 5-92 Speakerphone Paging 5-58 Special characters 5-73, A-1 Speed Dial Auto Dial 5-7 — 5-1O Personal 5-72 — 5-74 System 5-101 — 5-1 02 System Directory 5-99 — 5-100 System Speed Dial 5-101 — 5-102 S T SA buttons 1-20 — 1-22, 2-4 Originate Only 1-21 Ring 1-21 Send Ring 5-89,5-92 Shared 1-22,5-89 Voice 1-21 Saved Number Dial 5-93 — 5-94 Selective Callback 5-11 Signaling and Notify 5
Index U User cards and tray 1-5 V Voice Announce 2-7, 5-114 Voice messaging system (VMS) 5-24, 5-56 Volume 5-115 Volume control 1-5 Z Zone, Paging 5-58 IN-6 Index
