AT&T MotivateTM 2 User Guide DOC20210408
Contents Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 About the user guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Call settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigation apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Google Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recently opened apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Google Location Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Google Play Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ways to disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reduce interruptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Show icon in the app list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting started The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
Introduction The following topics describe the basics of using this guide and your new phone. About the user guide Thank you for purchasing your new EA211002 Smartphone. The following topics explain how best to use this guide to get the most out of your phone. Before using your phone Read the Safety Information Guide that came with your device thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Set up your phone The following topics give you all the information you need to set up your phone and wireless service for the first time. Parts and functions These topics illustrate your phone’s primary parts and key functions.
Part Fingerprint sensor Flash Description Unlock your phone with a touch of your finger. • Brighten photos taken indoors or at night. • Use as a flashlight to see in dark areas. Front camera Take pictures and record videos while facing the screen. Headset port Plug in a headset (sold separately) to listen to music or for convenient, hands-free conversations. Microphone Transmit your voice electronically for a call, voice recording, or Google AssistantTM. • Press to turn the screen on or off.
Part Description SIM tray Insert your Nano SIM card and microSD (sold separately) for service and additional storage. Eject SIM tray Insert the SIM Card Tray Pin into the card tray slot and remove the SIM card tray. Speaker Listen to calls, automated prompts, and music. Touch screen • View information needed to operate your phone. • Access your phone’s features and applications. USB charging & accessory port Connect the USB cable (included) for charging, or connect other accessories.
Battery use The following topics explain how to care for your phone’s non-removable battery. Battery cautions Storage: Avoid storing or leaving the phone with no charge remaining. Saved information and settings may become lost or changed, or the battery may become unusable. Charge once every six months if storing or leaving unused for a long period of time.
2. Connect the other end to the power adapter. 3. Connect the power adapter to an electrical outlet to fully charge your phone. • Use the power adapter that comes with your phone; using other adapters may damage your phone. • Charging your phone with a USB cable connected to a laptop will take longer than with the power adapter. • The phone will power off automatically when the battery is too low. Charge the battery if this happens.
Install a SIM/SD Card Insert a Nano SIM/microSD card 1. Insert the SIM pin tool (included) into the small hole on the SIM card tray and press until the tray ejects. Remove SIM card tray. 2. Place the Nano SIM card and MicroSD card into the tray. 3. Gently slide the card tray back into the slot. Mount an SD card 1. With an SD card inserted, swipe up from the Home screen to access Apps and tap Settings . 2. Tap Storage > SD CARD. 3. Tap MOUNT on the prompted screen.
Remove an SD card Insert the SIM Card Tray Pin into the card tray slot and remove the SIM card tray. Pull out the card tray slot and remove the SD card. Format an SD card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. Note: Formatting your SD card will erase all files on the card. Make sure to back up your files in another location before formatting. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Storage 3. Tap Menu .
Turn your phone on and off The instructions below explain how to turn your phone on and off. Turn your phone on 1. Press and hold the Power key until the device turns on. Turn your phone off 1. Press and hold the Power key. 2. Tap Power off. Restart your phone Power key 1. Press and hold the Power key. 2. Tap Restart.
Use the touch screen Your phone’s touch screen lets you control actions through a variety of touch gestures. Tap or touch Tap or touch with your finger to type characters into the on-screen keyboard, select and open applications and settings, or press on-screen buttons. Touch and hold Touch and hold an item to view available options (for example, a contact or link in a Web page), or to move icons. Swipe or slide Quickly drag your finger vertically or horizontally across the screen to swipe or slide.
Rotate Rotate the phone sideways to automatically change the screen orientation from portrait to landscape. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See “Touch screen keyboards” on page 36 for more details. Note: To activate Auto-rotate mode, swipe up from Home screen to access Apps and tap Settings > Display > Advanced > Auto-rotate screen, and slide the switch to the On position. You can also activate it by dragging the Status bar down and tapping Auto-rotate .
Basic operations The following topics outline basic features and operations of your phone.
Home screen and Apps list Most of your phone’s operations originate from the Home screen or the Apps (applications) list. 1. From any screen, press the Home button to display the Home screen. 2. From the Home screen, swipe up to access the Apps list. Home For information about using the Home screen, see “Home screen basics” on page 44.
Select options and navigate screens Tap icons, on-screen buttons, and other items to open or activate the assigned function. • Tap the Back button to return to the previous screen. Recent applications View your recently used applications by tapping the Recent Apps button . Switch between recently opened apps You can easily switch between the apps you’ve recently opened. Tap the Recent Apps button to see your recently opened apps. Tap to clear all apps Back Recents 1. To close an app, swipe it up.
Phone settings menu You can customize your phone’s settings and options in the Settings menu. There are two ways to access the Settings menu: • From the Home screen, swipe up to access Apps and tap Settings • From any screen, swipe the Status bar down twice and tap Settings . . For more information, see “Basic settings” on page 133.
Portrait and landscape screen orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (horizontal or widescreen) when the phone is rotated sideways. Note: Not all screens can be used in landscape orientation. Turn screen rotation on or off • Swipe the Status bar down twice and tap Auto-rotate to turn it on or off. • You can also set the rotation option from the Settings menu.
Capture screenshots There are two ways to capture a screenshot: • Press and hold the Power key and Volume down key at the same time to capture a screenshot of the current screen. Your screenshots will be stored in the Screenshots folder in the Gallery app. From the Home screen, tap Photos > Library > Screenshots. Applications The following topics describe how to access the Apps list and launch applications on your phone. Launch apps All installed apps can be accessed and launched from the Apps list. 1.
Work with apps Group app folders 1. From the Home screen, touch a group app folder to open and tap an app shortcut to launch the app. 2. To add more apps to the folder, drag each app over to the folder. See “Add App folders to the Home screen” on page 55.
Control app permissions The first time you open an app, you’ll be asked to grant permissions to access certain data or features. This ensures that you have full control of which apps have authorized access. If you don’t want to grant access for an app, choose DENY. If you choose DENY in a trusted app, you may not be able to use the app or access all the functions. To modify permission settings, follow the steps below: 1. From the Home screen, swipe up to access Apps and tap Settings 2.
Choose default apps Some actions can be performed with more than one app. When performing an action for the first time, you may be prompted to choose an app. You can choose to use an app only this time by tapping JUST ONCE, or tap ALWAYS to set that app as the default. You can change the default app at any time in the Settings menu. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > Advanced > Default apps.
Disable an app You can disable some default apps which can’t be uninstalled to avoid them running in the background and downloading data. 1. From the Home screen, swipe up to access Apps, and tap Settings 2. Tap Apps & notifications . > SEE ALL APPS. 3. Tap the app you want to disable to access App info screen. 4. Tap DISABLE.
Apps list The Apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. App Function/Service Calculator Perform basic and advanced mathematical calculations. Calendar Create and manage events, meetings, and appointments, organize your time, and schedule reminders for important events. Camera Take and share pictures and videos. Chrome Surf the Internet with Google’s easy-to-use web browser.
App Function/Service Duo Make free high-definition video calls to your friends and family. Files Access all of your documents, pictures, videos, and downloads. Gmail Send, receive, and manage your email messages. This app supports email accounts for Gmail, Yahoo!®, Hotmail®, and more. Google Search for information saved on the phone and within phone applications as well as on the Internet.
App Function/Service Photos Manage your photos and back them up to your Google account. Play Store Download new Android apps, books, movies, and music to your phone. Settings Adjust options, personalize your phone, view device information, and more. YouTube Watch videos or upload your own with the world’s largest video-sharing site. YT Music Stream and browse playlists, albums, and artists from YouTube Music.
Phone number Follow the instructions below to view your phone number. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap About phone . . 3. You will see the phone number listed under Phone number.
Airplane mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that don’t require a signal or data. To turn on Airplane mode 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet 3. Slide the switch to the On . > Airplane mode. position to activate Airplane mode. You will see the Airplane mode icon in the Status bar. To turn off Airplane mode 1.
Enter text You can type on your phone using one of the available touch screen keyboards or Google Voice Typing. Touch screen keyboards Your phone offers Google touch screen keyboards for entering text. The keyboard appears automatically on-screen when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use Google Voice Typing to enter text using your voice (see “Google Voice Typing” on page 37 for details).
Google keyboard The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. Access Google keyboard settings 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Languages & input > On-screen keyboard > Gboard.
Tips for editing text Your phone has many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. To edit text you have already entered 1. Touch and hold or double-tap the text you would like to edit. 2. Drag the tabs to adjust the highlighted selection. 3.
To insert new text 1. Touch where you want to type, the cursor and tab will appear. Drag the tab to move the cursor. 2. Tap the tab to view the pop-up menu, then tap Paste to insert any text you have previously copied.
Google account You will need a Google account to access several phone features, such as Gmail, Google Maps, Duo, and Google Play Store. Enter your Google account information to access Google apps. These apps sync between your phone and your online Google account. Create a Google account If you do not already have a Google account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account from the Settings menu. Create a Google account online 1.
Create a Google account using your phone 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Accounts . > Add account. 3. Tap Google and then tap Create account > For myself. 4. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include: a. Enter your basic information such as first and last name. b. Enter a desired username/Gmail address. c. Create and confirm a password. d. Add a phone number for security, or tap Skip. e.
Sign in to your Google account If you have a Google account but have not yet signed in with your phone, follow these instructions to sign in to your Google account. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Accounts . > Add account > Google. 3. Enter your email address or phone number and tap Next. 4. Enter your password and tap Next. 5. To sync your account information, tap your account > Account sync and select the apps you would like to sync with your phone.
Important: Your service provider’s policies often do not apply to third-party applications. Third-party applications may access your personal information or require disclosure of your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website.
The following topics describe how to use and customize your phone’s home screen, understand the Status bar, and use the Notification panel. Home screen basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, and more. Home screen layout Your Home screen extends beyond the initial screen. Swipe right to display additional screens.
Item Description App icons Add shortcuts to your favorite apps to the Home screen. Back button Tap to return to the previous screen. Home button Tap to display the main Home screen. Notification area View notifications for incoming messages, missed calls, application updates, and more. Drag the Status bar down to display the Notification panel. • Tap to display a list of recently used apps. Recent Apps button • Double tap to swap between your last two used apps.
Extended home screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, and more. Press the Home button to display the main Home screen, then swipe to the right to move from the main screen to an extended screen. To add a new Home screen, drag an app icon to the right edge of the main screen and release the icon. A new extended screen will be added. Tip: While on an extended screen, press the Home button main Home screen.
Status bar and Notification panel Quickly view your phone’s status and notifications at the top of the screen. Status bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the Quick Settings menu, drag the Status bar down from the top of the screen.
Icon Status Headphones Hotspot Mute on Network (full signal) Network (roaming) No Network Speakerphone enabled Vibrate on Wi-Fi® enabled Wi-Fi® Calling enabled 48
Main notification icons (Left side) Icon Notification Alarm Download Event Keyboard active Missed call New Gmail New text or MMS message New voicemail Software update available USB connection Update successful Warning Wi-Fi® Calling Note: Additional notification icons may appear. All notifications may be accessed through the Notification panel.
Notification panel Your phone’s notifications appear at the left side of the Status bar. Access the full Notification panel by dragging down the Status bar to check notifications, download updates, open messaging apps, access the Quick Settings menu, and more. Open the Notification panel 1. Swipe down on the Status bar. 2. To check notifications, tap an item in the list.
Close the Notification panel Swipe up to close the Notification panel, or tap the Back button . Notification panel layout The Notification panel gives you access to both notifications and the Quick Settings menu. To access the Quick Settings menu: 1. Swipe the Status bar down to display the Notification panel. 2. Swipe the Status bar down again to access the full Quick Settings menu.
Customize the Home screen Learn how to set the wallpaper and add, move, or remove shortcuts and folders from the Home screen. Operations for rearranging the Home screen To move app shortcuts icons From the Home screen, touch and hold an app shortcut, then drag it to the desired location. To delete app shortcuts icons From the Home screen, touch and hold an app shortcut, then drag it to Remove at the top of the screen to delete from the Home screen.
Change the wallpaper 1. From the Home screen, touch and hold an empty space, then tap Wallpapers on the Home screen menu. Tip: You can also access the Wallpapers menu from the Settings menu. From the Home screen, swipe up to access Apps and tap Settings > Display > Wallpaper. Touch and hold an empty space Tap Wallpapers Select the album of your new wallpaper Select your new wallpaper image Set wallpaper and choose where to apply wallpaper 2.
Add shortcuts to the Home screen Add shortcuts for quick access to favorite apps from the Home screen. 1. From the Home screen, swipe up to access Apps. 2. Touch and hold an app icon, then drag to move it. 3. Drag the icon to an empty location on one of the Home screens. The shortcut will be added to the Home screen.
Add App folders to the Home screen You can group Home screen shortcuts into folders for convenient access. 1. Drag an app icon and release it over another app icon on the Home screen to create a folder. Tap Edit Name 2. Type a name for the folder, and then tap Enter a Folder Name . 3. To add more app shortcuts to the folder, touch and hold an app icon and drag it on top of the new folder.
Change folder names Once you have added folders, you can change the name easily from the folder display. 1. Tap the folder to open it. 2. Tap the folder name, type a new name, and then tap . Remove folder 1. Touch and hold a folder and drag it to Remove at the top of the screen. Remove apps from a folder 1. Tap a folder to open it. 2. Touch and hold an app in the folder and drag it to the Home screen or to Remove at the top of the screen.
Making connections The topics in this section will explain how to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
Phone Make a call From the Home screen, tap Phone . • Make a call by selecting one of the following options: • Tap the Keypad , enter a phone number and tap Call • Choose a recently called contact in Recents • Choose a saved contact in Contacts • Choose a favorite contact in Favorites • During a call, you can tap . . . . at the bottom of the screen to hang up. • Calls can also be made from other apps that contain your contact information. Simply tap the phone number to make a call.
Make a call with Wi-Fi Calling 1. From the Home screen, tap Phone . 2. If the keypad does not appear on the screen, tap phone number in the keypad to make a call. 3. Tap to open it. Enter a to make the call. 4. During a call, you can tap at the bottom of the screen to hang up. • Calls can also be made from other apps that contain your contact information by simply tapping the phone number. Note: You must have an active Wi-Fi connection to send or receive calls and messages with Wi-Fi Calling.
Receive a call The Incoming Call screen is displayed when a call is received, along with the caller’s numbers and other information you’ve entered for that contact. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming Call screen. • To answer a call, swipe up • To reject a call, swipe down . . • Rejected calls will be sent to voicemail. • Press any side key to mute the ringer.
Reject a call and send a text message You can reject an incoming call and automatically send a quick response text message to the caller. 1. When a call arrives, hold and swipe up from the bottom left corner of the screen. The ringtone or vibration will stop, and you will see a list of quick preset responses. 2. Tap one of the messages or write your own to send to the caller. You can edit the preset quick responses from the Call Settings menu. From the Phone app, tap Menu > Settings > Quick responses.
In-call screen layout and operations While you’re on a call, you will see a number of on-screen options. In-call screen layout Tap the on-screen options to activate them during a call.
On-screen options Item Overflow Menu Description Tap and select Switch to RTT to send the caller a Real-time text during a call. Tap to turn the speakerphone on or off. Speaker Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Mute Mute the microphone during an active call. Tap again to unmute the microphone. Keypad Tap to show the on-screen keypad. Use the keypad to enter additional numbers, for example, an extension or access code.
Swap Swap the calls. Route the phone’s audio through a connected Bluetooth headset. • When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon ( ). Bluetooth Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset. • To route the current call back to the phone, tap Phone to temporarily use the phone. Tap the Bluetooth headset name to route the call back to the connected Bluetooth headset.
Place a call from Contacts You can place phone calls directly from your Contacts list. 1. From the Home screen, tap Phone 2. Tap Contacts . to display the Contacts list. 3. Tap a contact. 4. Tap a contact’s number to place a call. 5. To end the call, tap .
Call from Recents The Recents list allows you to view recently received, placed, or missed calls. 1. From the Home screen, tap Phone 2. Tap Recents . to display the Call Log. 3. Tap a recent call to display a list of options. 4. Tap to place a call.
• You can tap a contact in the Call Log to display more options. • Call: Make a call to the selected contact number. • Send a message: Send a text message to the contact/number. • Block number: Block the selected number from future contact. • Call details: View detailed call information. Tap a contact to display options Call settings Configure your voicemail options and a number of other settings for your calls. Call settings options 1. From the Home screen, tap Phone 2. Tap Menu . > Settings. 3.
Call settings options Setting Description Wi-Fi Calling Turn Wi-Fi Calling on or off. Display options Choose how to sort and display your contacts. Sounds and vibration Adjust call and ringtone volume, change your alert tones, activate Do Not Disturb, and more. Quick responses Edit or create quick response text messages. See “Reject a call and send a text message” on page 61 for more information. Calls Set Fixed Dialing Numbers, call forwarding, call barring, and more.
Contacts Add a contact You can add contacts from the Phone app. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From the Home screen, swipe up and tap Contacts 2. Tap Create new contact . to add a contact.
3. If you have multiple accounts on your phone, select where you want to save the contact. • Select Device to save your contact on your phone only; they will not be synced with your Google account. • Select an account such as Google to save the contact to that account. These will be synced automatically with your account. • Select your SIM card or SD card name to save the contact to your SIM card or SD card. Your contact will be available on any phone your SIM card or SD card is mounted in.
Save a phone number You can save a phone number to Contacts directly from the phone keypad. 1. From the Home screen, tap Phone > Keypad . 2. Enter a phone number and tap Create new contact to add a new contact or tap Add to a contact to add the number to an existing contact. 3. To add the number to an existing contact, tap the contact you want to update and add the number to the desired field. To add a new contact, enter the name and any additional information. 4. Tap SAVE to save.
View contacts View a contact’s details. 1. From the Home screen, swipe up and tap Contacts . 2. Tap a contact to view their details.
Contacts screen layout Search Menu Create new Index Contact image Contact name 73
Contacts screen options Item Description Create new contact Add a new contact. Contact Tap to show contact’s details, place a call, send a message, and more. Index Browse contacts alphabetically. Menu View your contacts by labels or accounts, and adjust settings. Search Search contacts.
Edit a contact Add or edit a contact’s information, assign a photo, customize with a unique ringtone, and more. 1. From the Home screen, swipe up and tap Contacts . 2. Tap a contact to view their details. 3. Tap Edit . 4. Tap the field you want to change or add. 5. Add or edit the information, and then tap SAVE to save. Note: To select a category for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the arrow near the field.
Delete a contact You can delete a contact from the contacts details page. 1. From the Home screen, swipe up and tap Contacts . 2. Tap a contact to view its details. 3. Tap Menu > Delete. 4. Tap DELETE.
Share a contact You can quickly share contacts using Bluetooth, Gmail, or text messaging. 1. From the Home screen, swipe up and tap Contacts 2. Tap a contact, tap Menu . and tap Share. 3. Select how you’d like to share the contact information card (vCard). • Gmail: Send the vCard as a Gmail attachment. See “Create and send an email message” on page 83 for more information on sending emails. • Messaging: Send the vCard in a text message.
Messaging Send instant messages, media, and more with text and multimedia messaging. Text and multimedia messages • With text messaging (SMS), you can send and receive instant text messages. • Multimedia messages (MMS) can contain text, photos, audio and video files, contact information cards (vCard), and more. Note: See your service plan for applicable charges for messaging. Send a text message (SMS) 1. From the Home screen, tap Messaging 2. Tap Compose . . 3.
Note: Messages exceeding a limited amount of characters will be delivered as one message but may incur additional charges. A counter appears below Send to tell you how many characters you have entered and how many characters are left. 5. When done, tap Send to send the text message. Note: Your text message automatically becomes a multimedia message if you enter an email address as the recipient, attach an item, or compose a very long message. Send a multimedia message (MMS) 1.
3. Fill in one or more recipients. See “Send a text message (SMS)” on page 78 for more information on entering recipients. 4. Tap the text box to compose your message. 5. Tap Add to the left side of the text box. 6. Select a multimedia item to attach to your message: • Camera • Photos : Take a photo or record a video. : Select a saved photo or video. • Recording : Record and send a voice recording. Note: Attachment options may vary. 7.
Text and MMS options 1. From the Home screen, tap Messaging 2. Tap Menu . > Settings. You can set the following: • Default SMS app: Set the default SMS app. • Delete old messages: by turning on Delete old messages, messages older than 90 days will be removed automatically. • Outgoing message sounds: Enable or disable sounds when sending messages. • Notifications: Enable or disable notification icons when messages are received.
• Typing Indicator: Enable this feature to show your typing status when sending a message. • Auto-retrieve limitation: Enable or disable the ability to automatically retrieve and download incoming MMS messages. • Attachment Size: You may choose which sizes you want for the attachment from Original, 75%, 50% to 20%. Note: You and the recipient must have a service plan that supports Advanced Messaging and have Advanced Messaging capable devices.
Gmail Use Gmail to send, receive, and manage your email messages. Before using Gmail, you must sign into your Google account on your phone. See “Google account” on page 40 for details on signing in or creating an account. Note: You can use the Gmail app to manage email for other accounts, such as Yahoo!, Hotmail, Outlook, and more. Create and send an email message 1. From the Home screen, tap Gmail . Tip: You can also access Gmail by swiping up on the Home screen. 2.
Email composition options • Add Cc/Bcc recipients: In the mail composition window, tap To bar to add Cc/Bcc recipients. in the • Attach photos or videos: In the mail composition window, tap Attach file. Tap the file you want to attach. > • Save as a draft (Send later): While composing your message, tap Menu > Save draft, or press the Back button to save as a draft. • Delete mail being composed: While composing your message, tap Menu > Discard.
Open an email message from a notification When a new email is received, you will see in the Status bar. 1. Swipe the Status bar down to display the Notification panel. 2. Tap the new message from the Notification panel. If you have two or more new email messages, tapping the notification will open the Gmail app.
Email settings You can access settings for the Gmail app and for your individual email accounts from the Gmail Settings menu. 1. From the Home screen, and tap Gmail 2. Tap Menu . > Settings. 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific email account. Note: Available settings are subject to change.
Internet and social networking The following topics describe how to connect to and use the Internet on your phone and how to access popular social networking sites such as Facebook, Duo, and more. Chrome browser From the Home screen, tap Chrome to browse the Internet, search for information, and bookmark your favorite web pages for convenient access. Browsing web pages 1. Tap the address field. 2. Enter a web address or a keyword to browse for web pages. Adding a bookmark 1.
Facebook Post updates, see what your friends are up to, upload pictures and check-ins, and more with Facebook. Sign in to your Facebook account or create a new account 1. From the Home screen, swipe up to access Apps and tap Facebook . 2. Enter your mobile number or email and password and tap Log In, or tap Create New Account to join Facebook. 3. Once completed, your Facebook account will be added to your phone.
Connectivity The following topics address your phone’s connectivity options, including USB file transfer, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer files between your phone and a computer You can use the USB cable to connect your phone directly to your computer and transfer music, photos, and other content files.
Transfer files between the phone and a computer 1. Connect your phone to your computer using the USB charging cable. • Insert the end of the cable to the charger/accessory jack at the bottom of the phone. • Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the AC adapter to access it. 2. Drag the Status bar down to display the Notification panel. You will see Charging this device via USB.
3. To transfer files from your phone to your computer: • From the Home screen, swipe up to access Apps and tap Settings • Tap Connected devices . > USB. • Tap File Transfer. You can also select other options available. 4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (Internal shared storage or SD card). 6. Select a folder and copy files from your computer to your phone or from your phone to your computer. 7.
Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or hotspot. Turn Wi-Fi on and connect to a wireless network 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet . > Wi-Fi. 3. Slide the Wi-Fi switch to the On position. 4. Wi-Fi is enabled. Tap Wi-Fi to see the names and security settings of in-range Wi-Fi networks. 5.
Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, Bluetooth-enabled handhelds, computers, printers, and wireless phones. Bluetooth communication range is approximately 30 feet. The following table describes different options and functions available with certain Bluetooth accessories. Function Description Audio output Wirelessly listen to music, podcasts, etc.
Enable Bluetooth To enable Bluetooth 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices . > Connection preferences > Bluetooth. 3. Slide the Bluetooth switch to the On position. • You can also access Bluetooth from Quick Settings menu. Slide the Status bar down twice. • To disable Bluetooth, slide the Bluetooth switch to the Off position.
Pair Bluetooth devices To pair Bluetooth devices 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices . > Pair new device. • Nearby devices will appear under Available devices. • If a target device is not detected, ensure that the device is powered on and is discoverable, then tap Refresh to search again. 3. Tap a device under Available devices and follow the on-screen instructions to pair with the device.
To forget a paired device 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices 3. Tap Settings . . next to the device you wish to forget. 4. Tap FORGET > FORGET DEVICE. • The device will be unpaired from your phone. To reconnect with the device, you will need to pair again.
Connect to a paired Bluetooth device 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices . . 3. Tap a paired device to connect. When the device is connected to your phone, the Bluetooth Paired icon will be displayed in the Status bar. You can then use the headset or car kit to listen to music or make and receive phone calls. Note: Noise may be experienced with wireless calls and hands-free calls.
Send information via Bluetooth You can use Bluetooth to transfer files between your phone and another Bluetooth-enabled device, such as a phone or computer. Send photos, videos, calendar events, contacts, and more. See “Share pictures and videos” on page 111, and “Share a contact” on page 77. Receive information via Bluetooth 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2. Tap ACCEPT to receive the file.
Apps and entertainment The topics in this section will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
Camera and video You can use the camera or video camera to take and share photos and videos. Your phone comes with a 8 megapixel rear-facing camera that lets you capture photos and videos. Camera overview The camera’s viewfinder screen lets you view your subject and access camera controls and options.
Icon Function/Service Settings Select camera modes and settings options. Timer Count down and capture a photo at the end of the selected delay. Flash Activate or deactivate the camera flash. Panorama mode Allows you to take a photo with a horizontally elongated field of view. Photo mode Capture photos and access camera settings. Video mode Record videos and access video settings.
Icon Function/Service Gallery View the last photo or video taken. Capture Capture a photo. Switch Switch between the front and back cameras. Size ratio Set the photo quality and aspect ratio. Beauty mode Smooths imperfections and brightens facial features. Note: Camera options vary based on mode, camera in use, etc.
Take photos and record videos The following topics explain how to take photos and record videos with your phone’s camera. Camera cautions If the lens is dirty: Fingerprints and smudges on the camera lens may result in blurry photos or videos. If this happens, wipe the lens with a soft dry cloth. Avoid exposure to direct sunlight: Do not to expose the lens to direct sunlight for long periods, as this can affect the color filter and distort the color of photos and videos.
Record a video 1. From the Home screen, tap Camera . Tip: You can also access the camera in one of the methods described under “Take a photo” on page 103. 2. Tap Video to switch to Video mode (if necessary). 3. Aim the camera at your subject and tap • Tap to take a photo while recording. 4. Tap to start recording a video. to stop recording and save your video.
Scan a QR Code Your phone’s rear camera has a built-in QR code reader that will automatically scan codes for restaurant menus, calendar events, Wi-Fi networks, etc. 1. From the Home screen, tap Camera . 2. Aim your camera at the QR code you want to scan. 3. Your phone will recognize the code and display the relevant information. Usually a notification will appear at the top of the screen, then tap it to trigger the code’s action.
Set camera functions 1. From the Home screen, tap Camera . Tip: You can also access the camera in one of the methods described under “Take a photo” on page 105. 2. Tap Settings and you can view and/or set the following: • Shutter control: Enable or disable long press on shutter burst photos. • Shutter sound: Enable or disable the shutter release sound. • Grid: Enable or disable the grid setting.
View pictures and video using Photos Using the Photos app, you can view photos and watch videos that you’ve taken, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a photo as your contact photo or wallpaper and share photos with your friends. View photos and videos 1. From the Home screen, tap Photos .
Review photos and videos After capturing a photo or video, tap the thumbnail image at the bottom right corner of the screen to review it. From there, you can share, edit, or delete the photo or video. Options while reviewing photos or videos Zoom in or out on a photo or video: Tap the screen twice or pinch the screen to zoom in or out on a photo or video. Viewing videos: Use the on-screen controls to play, pause, or stop the video playback.
Edit photos Rotate and save a photo 1. From the Home screen, tap Photos . 2. Tap the photo you want to rotate. 3. Tap Edit > Crop > Rotate . 4. Tap Save copy. The rotated photo is saved in the album as a copy. The original photo will remain unedited.
Crop a picture 1. From the Home screen, tap Photos . 2. Tap the photo you want to crop. 3. Tap Edit to access the Edit screen. 4. Tap Crop. A crop box appears on the photo. 5. To adjust the crop box size, drag the corners inward or outward to resize the crop box. 6. Tap Save copy. The cropped photo is saved in the album as a copy. The original photo will remain unedited.
Share pictures and videos The Photos app allows you to send photos and videos using email or MMS messages. You can share photos and videos on your social networks, or send them to another phone or your computer via Bluetooth. 1. From the Home screen, tap Photos . 2. Tap the photos or videos you want to share. Tip: To select multiple items, touch and hold an image to turn on Multi-select mode. Tap to select the items you want to share. 3.
Productivity Use your phone to stay productive and organized with calendar, navigation, alarm, office, and more productivity apps. Calendar Use the Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See “Google account” on page 40 for more information on signing in or creating a Google account. Calendar view 1.
2. Tap Menu . 3. Select from one of the following calendar views: • Schedule: Display all events. • Day: Display today’s schedule by hour. Slide the screen to the left and right to display the previous and the next day, respectively. • 3 days: Display the previous day, today, and the next day. Slide the screen to the left and right to view the previous and next three days. • Week: Display the current week. Slide the screen to the left and right to view the previous and next week, respectively.
Add an event 1. From the Home screen, swipe up to access Apps and tap Calendar 2. Tap Add . to add an event. 3. Enter event details, and then tap Save.
View calendar events 1. From the Home screen, swipe up to access Apps and tap Calendar . 2. Tap a date and an event to view the details. Edit an event 1. From the Home screen, swipe up to access Apps and tap Calendar . 2. Tap a date and an event to view the details. 3. Tap Edit to edit the event. 4. When you are done editing, tap Save.
Delete an event 1. From the Home screen, swipe up to access Apps and tap Calendar . 2. Tap a date and an event to view the details. 3. Tap Options > Delete to delete the event. Calendar settings 1. From the Home screen, swipe up to access Apps and tap Calendar 2. Tap Menu . > Settings > General. 3. Tap an option to adjust Calendar settings. Navigation apps Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going.
Google Maps Use the Google Maps app to determine your location, get directions, browse local businesses and attractions, rate and review places, and more. Search for destinations Use Google Maps to locate and map a specific address or destination. 1. From the Home screen, swipe up to access Apps and tap Maps . Tip: You can also access the Google Maps app from the Google folder on the Home screen. • If prompted, follow the on-screen instructions to accept terms of use.
2. Tap Find a place. 3. Enter an address, city, facility name, etc., then choose a search result. You will see your location on the map. Google Maps operations • View current location: Tap to find your current location on the map. • Select map types for different views: Tap Menu such as traffic, satellite, etc.
Google Search Search for information saved on the phone, in apps, and on the Internet. Use Google Search 1. From the Home screen, tap the Google Search bar. Tip: You can also access Google Search by swiping up on the Home screen to access Apps and tapping Google , or from within the Google folder. 2. Type your search keywords and tap Search . To search by voice, tap Google Voice Search in the search bar and say your search terms.
Use Google Voice Search Tip: To quickly access Google Voice Search from any screen, press and hold Home . 1. From the Home screen, swipe up to access Apps and tap Google 2. Tap Google Voice Search . . 3. Say your search terms and search results will appear.
Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From the Home screen, swipe up to access Apps and tap Calculator . 2. Enter the first number. 3. Tap a mathematical function key, then enter the second number. 4. Tap to view the result. 5. Tap to clear the results.
View calculator history 1. From the Home screen, swipe up to access Apps and tap Calculator 2. Tap Menu > History, or drag down on the History calculator history. 3. To clear the calculator history, tap Menu 4. To return to the calculator, drag the History Back button . . bar to view the > Clear.
Clock The Clock app allows you to set alarms, view different world times, use a stopwatch, set a timer, and use your phone as a desk clock. Set the date and time manually Your phone uses the wireless network to automatically receive the current date and time. You can also set the date and time manually. 1. From the Home screen, swipe up to access Apps and tap Clock . Keyboard entry 2. Tap Menu time > Off. > Settings > Change date & time > Use network-provided 3. Set the date and time manually.
Create a new alarm 1. From the Home screen, swipe up to access Apps and tap Clock 2. Tap Alarm 3. Tap . . . 4. Set the time for the alarm and tap OK. You can also tap time directly. to enter the 5. Set more alarm details, if desired.
Alarm options Feature Description Repeat Select the days to repeat the alarm. Alarm sound Select a sound to play for the alarm. Vibrate Activate alarm vibration. Label Enter a name for the alarm. Google Assistant Routine Add the current alarm to your Google Assistant Routine. Delete Delete the current alarm.
Turn an alarm off 1. To turn an alarm off, drag the Alarm Clock to Dismiss . 2. To snooze the alarm for 10 minutes, drag the Alarm Clock to Snooze . Swipe left to snooze Swipe right to dismiss Delete an alarm 1. From the Home screen, swipe up to access Apps and tap Clock . 2. Tap the alarm you want to delete from the alarm list. 3. Tap Delete.
World clock The World clock lets you keep track of the current time in multiple cities around the globe. 1. From the Home screen, swipe up to access Apps and tap Clock 2. Tap Clock if not already selected. Tap clock screen. . to access the World 3. Type to enter a city name and select the city you want to add from the list. • To remove a city, touch and hold, then drag the city to the trash can.
Timer 1. From the Home screen, swipe up to access Apps and tap Clock 2. Tap Timer . to access the Timer screen. 3. Enter the amount of time into the Timer. 4. Tap to begin timing. 5. Tap to pause timing. • Tap again to resume timing. • Tap Reset to reset the timer back to zero. • Tap Delete to delete the timer. • Tap Add timer to add another timer. Swipe up and down to view other active timers.
Stopwatch 1. From the Home screen, swipe up to access Apps and tap Clock 2. Tap Stopwatch to access the Stopwatch screen. 3. Tap to begin the stopwatch. 4. Tap to stop the stopwatch. • Tap . again to resume timing. • Tap Reset to reset the stopwatch to zero. 5. Tap Share to share the stopwatch time.
Entertainment and activities The following topics provide an overview of your phone’s entertainment apps. YouTube View videos uploaded to YouTube and upload your own videos. View YouTube videos Note: You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From the Home screen, swipe up to access Apps and tap YouTube . Note: You can also access YouTube from the Google folder on the Home screen.
2. Browse YouTube channels and tap a video to view. 3. The video will play on your phone screen. Tap the screen to pause or resume play while watching. Post a video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in on your phone. 1. From the Home screen, swipe up to access Apps and tap YouTube 2. Tap Record/Post Video . . Note: You may be prompted to allow access to your photos, camera, and microphone.
Settings The topics in this section will cover your phone’s settings and options.
Basic settings From the Home screen, swipe up to access Apps and tap Settings to access your phone’s Settings menu. You can also access the Settings menu from the Status bar. Swipe the Status bar down twice and tap Settings . The table below outlines the Settings categories. Category Description Network & internet Set Wi-Fi, mobile network, Hotspot, VPN, airplane mode, and view data usage. Connected devices Manage the settings on devices connected by Bluetooth, USB, etc.
Category Description Privacy Manage app permissions, set your account activity and personal data, etc. Location View and manage apps using your location. Security Turn on Find My Device, set screen lock methods, password settings, etc. Accounts Manage all your email, social networking, and picture and video sharing accounts. Accessibility Set accessibility options such as screen magnification, hearing aid compatibility, etc.
Network & internet Manage network and connectivity settings. Wi-Fi Connect your device to a Wi-Fi network 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet . . 3. Slide the Wi-Fi switch to the On position to turn it on. Your phone will automatically search for available networks and you will be able to see the names and security settings of in-range Wi-Fi networks. • To disable Wi-Fi, slide the Wi-Fi switch to the Off position.
4. Tap the Wi-Fi network you want to connect to, enter the password (if applicable), and tap CONNECT. Your phone will be connected to the selected Wi-Fi network. Wi-Fi Password • The password, for a household wireless LAN router is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.) or QR code. Contact the router manufacturer for information. For the password for a public wireless LAN, check with user’s service provider.
Manually connect to a Wi-Fi network 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet > Wi-Fi. 3. Slide the Use Wi-Fi switch to the On 4. Tap . position to turn it on. Add network. 5. Enter the required information. Network name Scan network QR code (if available) • Network name: Enter the network name. • Security: Select a security option and enter your password. • Advanced options: Show advanced options, such as IP settings and Proxy settings.
Wi-Fi preferences Create and manage wireless access points. • Turn on Wi-Fi automatically: Wi-Fi will be turned on automatically when you are near high-quality saved networks, like your home network. • Notify for public networks: Receive notifications about open networks when Wi-Fi is turned on. • Advanced • Install certificates: Allow authentication to access files. • Network rating provider: Select your preferred network rating provider. • Wi-Fi Direct: Connect to devices with Wi-Fi Direct.
• Emergency Address: Tap to update your emergency address to help emergency services find you if you call 911. Note: You must have an active Wi-Fi connection to send or receive calls and messages with Wi-Fi Calling. Mobile network 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet . > Mobile network. • Mobile Data: Slide the Mobile Data switch to the On enable data access on your mobile network.
2. Tap Network & internet > Advanced > Airplane mode. 3. Slide the Airplane mode switch to the On Airplane mode. position to activate Hotspot & tethering Share your phone’s internet connection with other devices. Note: Using your phone as a mobile hotspot increases battery consumption and data usage. Use your phone as a Mobile hotspot 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet . > Hotspot & tethering > Mobile Hotspot. 3.
1. Connect your phone to the device that you want to share your internet with using a USB type-c cable before continuing to the next step. 2. From the Home screen, swipe up to access Apps and tap Settings 3. Tap Network & internet . > Hotspot & tethering > USB tethering. 4. Slide the USB tethering switch to the On position to enable USB tethering. Bluetooth tethering Share your phone’s internet connection via Bluetooth. 1. From the Home screen, swipe up to access Apps and tap Settings . 2.
2. Tap Network & internet 3. Tap Add VPN profile. > Advanced > VPN. on the top right corner of the VPN screen to add a VPN 4. Follow the prompts to set up a VPN. Edit and delete a VPN 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet 3. Tap . > Advanced > VPN. next to a VPN. 4. Edit the VPN and tap SAVE, or tap FORGET to delete the VPN. Connect to a VPN 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Network & internet .
Connected devices Manage settings for connected devices. USB Connect your phone with a computer using a USB cable to transfer data, share network connectivity, or charge your phone. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices . > USB. • USB controlled by: • Connected device: Set the connected device to control the USB. • This device: Set your phone to control the USB.
• Use USB for: • File Transfer: Select to transfer files between your phone and your computer. • USB tethering: Select to set the USB tethering mode. • MIDI: Select to set this device as MIDI. • PTP: Select to transfer PTP photos. • No data transfer: Select to set No data transfer mode. Pair new device 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices . > Pair new device. 3. Pair with a device shown in the Available devices list.
Pair a Bluetooth device 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices 3. Tap . > Connection preferences > Bluetooth. Pair new device. 4. Select the device you want to connect with in the Available devices list and follow the prompts to connect. • Make sure the device you want to connect with is discoverable via Bluetooth. • Depending on the device, you may be required to enter or accept a passkey. Rename a paired device 1.
Search for other devices 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices Pair new device. . > Connection preferences > Bluetooth > Receive data via Bluetooth When a device attempts to send a file to your phone using Bluetooth, you will be prompted to accept or decline the request. 1. Tap ACCEPT. 2. To view the file received, swipe the Status bar down and tap Bluetooth share: Received files, or locate the file from Bluetooth settings menu. Open received files 1.
Printing Connect your device to a printer on the same Wi-Fi network. Add printer 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Connected devices . > Connection preferences > Printing. 3. Tap Default Print Service. 4. Slide the switch to the On 5. Tap Menu position to turn it on. > Add printer. 6. Tap an option to add a printer by IP address or by Wi-Fi Direct. Files received via Bluetooth 1. From the Home screen, swipe up to access Apps and tap Settings 2.
Nearby Shares Share files with nearby devices. Android Auto Use apps for your car screen.
Apps & notifications View current running applications and manage notifications, permissions, and more. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . . Recently opened apps 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > SEE ALL APPS. 3. Tap an app to view detailed information. Tap DISABLE to disable this app, or tap FORCE STOP to stop this app.
Conversations 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > Conversations. 3. View priority and modified conversations. Notifications 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > Notifications. • See all from last 7 days: Tap to see which applications showed notifications in the last 7 days. • Notifications on lockscreen: Tap to select how you want notifications to be displayed on the lock screen.
Screen time 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > Screen time. • You can tap Set timers for your apps to set daily timers for most apps. When the app timer ends, the app is paused for the rest of the day. Default apps 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > Default apps. 3. Tap to set the default app for the browser, phone, messaging, etc.
Special app access 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Apps & notifications . > Advanced > Special app access. 3. Tap to view app access for special functions, such as battery optimization, display over other apps, unrestricted data, usage access, etc.
Battery Monitor your phone’s battery usage through the Battery settings menu. Check the battery consumption and percentage. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Battery . .
Battery consumption notification Monitor the amount of battery being used by apps. If battery usage increases too much, your phone will suggest actions you can take. 1. From the Home screen, swipe up to access Apps and tap Settings . 2. Tap Battery , then tap the Battery consumption notification to ensure apps are running normally. Battery Saver 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Battery . > Battery Saver.
• Set a schedule: Tap Based on percentage and drag the slider to the percentage you need. The Battery Saver will turn on automatically when your phone reaches that battery percentage. Battery Manager 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Battery . > Battery Manager. 3. Slide the Use Battery Manager switch to the On battery manager.
Battery percentage 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Battery . > Battery percentage. 3. Slide the switch to the On the Status bar. position to show the battery percentage in Last full charge View the time of the last full charge. Screen usage since full charge View the amount of screen usage since the last full charge.
Display Use the phone’s Display settings menu to adjust items such as wallpaper, brightness, screen timeout, and more. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Display . . Brightness level Tap to adjust the screen brightness level. Drag the slider to manually adjust the brightness level.
Dark theme Slide the switch to the On position to enable Dark theme. Night Light Tap to set a Night Light schedule and intensity. You can also enable automatic Night Light until sunrise. Adaptive brightness Slide the switch to the On position to enable Adaptive brightness. When turned on, your phone will automatically adjust screen brightness based on the lighting conditions. Wallpaper Set the wallpaper on the phone. Choose from Photos and Wallpapers. Screen timeout Tap to set screen timeout.
Screen saver Set the screen saver, adjust screen saver settings, and set the time to activate the screen saver. Lock screen display Manage what will show on the lock screen.
Sound The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Sound . . Media volume Drag the slider to adjust the media and alert notification volume. Call volume Drag the slider to adjust the call volume.
Ring volume Drag the slider to adjust the ring volume. Alarm volume Drag the slider to adjust the alarm volume. Vibrate for calls Slide the switch to the On position to activate vibration for calls. Do Not Disturb Tap to manage Do Not Disturb settings. Some notifications will be silenced when Do Not Disturb is turned on. Media Hide player when the media session has ended. Shortcut to prevent ringing Tap to set the key shortcut to prevent ringing.
Default alarm sound Select the default alarm sound. You can customize your own alarm sound by tapping Add alarm. Other sounds and vibrations • Dial pad tones: Enable or disable dial pad tones. • Screen locking sounds: Enable or disable screen locking sounds. • Charging sound and vibration: Enable or disable the charging sound and vibration. • Touch sounds: Enable or disable touch sounds. • Touch vibration: Enable or disable touch vibration. • Sound enhancement: Volume booster for speaker.
Storage The Storage settings menu allows you to manage internal storage on your phone and provides menu choices for an optional SD card (not included). 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Storage . . 3. Tap Internal shared storage, then tap an app category to view the storage amount used by each app. 4. Delete backed up files by tapping MANAGE STORAGE.
Storage manager Storage manager removes backed up photos and videos from your device. 1. Slide the switch to the On position to enable Storage manager. Privacy The Privacy settings will help you to secure your device, protect your data, and keep your privacy. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Privacy . .
Permission manager Control permission for apps that use your camera, location, microphone, contacts, storage, etc. Show passwords Display characters briefly as you type passwords. Notifications on lock screen Choose to show or hide notification content on the lock screen. Autofill service from Google Autofill your information from your Google account. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Privacy . > Autofill service from Google > CONTINUE. 3.
Usage & diagnostics Share data to help improve Android. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Privacy . > Advanced > Usage & diagnostics. • Slide the switch to the On position to enable Usage & diagnostics.
Location The Location settings will help you to secure your device, protect your data, and keep your privacy. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Location . . 3. Slide the use location switch to the On services on.
Recent location requests View a list of apps that have recently requested your location. App access to location Tap to view which apps have permission to access location services. Wi-Fi and Bluetooth scanning • Wi-Fi scanning: Improve location accuracy by allowing system apps and services to detect Wi-Fi networks at any time. • Bluetooth scanning: Improve location accuracy by allowing system apps and services to detect Bluetooth devices at any time.
Security The Security settings will help you to secure your device, protect your data, and keep your privacy. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . .
Google Play Protect Google will regularly check your device and prevent/warn you of potential harm. Only apps from Play Store will be checked. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . > Google Play Protect. • Tap Scan to start scanning your device for harmful apps. • Tap Settings to view Play Protect settings: • Slide the Scan apps with Play Protect switch to the On enable regular scanning for harmful apps on your device.
3. Slide the switch to the On position to activate Find My Device. Google Play system update Check for new Google Play system updates for your device. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . > Google Play system update. Screen lock 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . > Screen lock. • None: Disable any screen lock.
• Swipe: Tap to set swipe to unlock. • Pattern: Tap to set an unlock pattern. Follow the prompts to finish the settings. • PIN: Tap to set a PIN code as the screen unlock method. • Password: Tap to set a password as the screen unlock method. Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection).
Fingerprint In addition to unlocking your phone, you can also use your fingerprint to authorize purchases and app access. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . > Fingerprint. Add a fingerprint 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . > Fingerprint. 3. Enter your pattern, PIN, or password. 4. Tap Next.
after you feel a vibration. Keep pressing and lifting your finger to add the different parts of your fingerprint. 5. Tap the to delete a saved fingerprint. Note: To add a fingerprint, you must choose your backup screen lock method. Smart Lock Unlock your device automatically in certain conditions. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security . > Smart Lock. • On-body detection: Tap and slide the switch to the On position tto activate.
• Slide the Lock SIM card switch to the On position to enable SIM card lock. SIM lock will require you to enter a PIN to use your device. • Tap Change SIM PIN to change the PIN code. Encryption & credentials 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Security • • • • • . > Encryption & credentials. Encrypt phone: Your phone is already encrypted. Storage type: Your phone’s credential storage type is hardware-backed.
Accounts Set up and manage all of your accounts, including your Google Account and other social networking accounts, through the Accounts settings menu. Add account 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Accounts > . Add account. 3. Tap the type of account you want to add. 4. Follow the prompts to enter your credentials and set up the account. • For more information about setting up a Google account, see “Google account” on page 40. Automatically sync data 1.
Accessibility The Accessibility settings menu allows you to manage accessibility-related apps. Accessibility services are special features to make the device easier to use for those with certain physical disabilities. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Accessibility . . Downloaded apps View a list of downloaded accessibility apps. Real-Time text (RTT) call option 1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accessibility > Real-Time text call. 3. Manage RTT call options. • Tap RTT call button and select Always Visible to always have access to the RTT call button, and to turn the transcript of history on and off. Text-to-speech output 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Accessibility . > Text-to-speech output. • Preferred engine: Tap to set the text-to-speech engine (Google is default). Tap to manage text-to-speech settings.
• Magnify with shortcut: Slide the switch to the On or Off position to enable or disable zooming in on the screen by pinching or touching and holding. • Color correction: Enable color correction. This may affect performance. • Color inversion: Enable color inversion. This may affect performance. • Large mouse pointer: Enable the large mouse pointer function. • Remove animations: Enable or disable animations. Interaction controls • Autoclick (dwell timing): Enable automatic clicking when using a mouse.
• Caption preferences: Enable or disable captions. You can also set caption display language, text size, and caption style. Experimental • High contrast text: Enable high contrast text display. Shortcut from lock screen 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Accessibility . > Shortcut from lock screen. 3. Slide the switch to the On position to enable the Volume key shortcut.
Digital Wellbeing & parental controls Your Digital Wellbeing tools Use app timers and other tools to keep track of screen time and unplug more easily. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Digital Wellbeing & parental controls . . Ways to disconnect • Dashboard: View your screen time and set timers for your apps. • Bedtime mode: Scilence your phone and change the screen to black and white at bedtime. • Focus mode: Pause distracting apps when you need time to focus.
Google Configure your device’s Google settings. Available options depend on your Google account. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap Google . . 3. Select an option to customize your Google account settings.
Software updates Check for new version software. System Manage detailed settings for your phone, including language and input settings, battery and storage, date and time, etc. Languages & input Set the language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and more. Languages 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Language & input > Languages.
3. View your languages. • When more than one language has been added, you can touch and hold the language, then drag it up to the first position to set as the default display language. • To add a language, tap you want to add. Add a language, then select the language • To remove a language, tap Menu > Remove. Keyboards • On-screen keyboard: View your on-screen keyboard settings. • Manage keyboards: Activate or deactivate your on-screen keyboards.
Gestures Quickly open camera Open the Camera app from any screen by quickly pressing the Power key twice. Slide the switch to the On position to enable. System navigation • Gesture navigation: To go Home, swipe up from the bottom of the screen. To switch apps, swipe up from the bottom, then release. To go back, swipe from either the left or right edge. • 3-button navigation: Go back, Home, and switch apps with buttons at the bottom of your screen.
Power menu Slide the switch to the On position to show device controls to access controls for connected devices by holding the Power button. Date & time 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Date & time. • Use network-provided time: Tap to automatically use the time and date provided by a connected Wi-Fi network. Disable this function to manually enter the date and time. • Set date: Tap to set date manually.
Backup Your phone’s Backup settings let you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Backup. 3. Slide the Back up to Google Drive switch to the On or Off position to enable or disable automatic backup to your Google Drive. Reset options 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Reset options.
Multiple users You can share this device with other people by creating additional users. Each user has their own space, which they can customize with apps, wallpaper, and so on. Users can also adjust device settings like Wi-Fi that affect everyone. Edit your profile 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Multiple users > You (Owner). 3. Enter a name. 4. Add a photo. 5. Tap OK to confirm. Add a new user 1.
Delete users 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap System . > Multiple users. 3. Under the Owner/Admin user profile, tap want to delete. beside the user profile you 4. Tap Delete user > DELETE to remove the user. 5. Other users can delete their own profiles by tapping Menu [name of user] from this device > DELETE. > Delete Note: All apps and data stored on the user’s profile will also be deleted.
About phone Access important phone information, search for and apply updates, and view legal and safety information. 1. From the Home screen, swipe up to access Apps and tap Settings 2. Tap About phone . .
• Device name: Tap to edit your phone’s display name. • Phone number: Display your phone number. • Emergency information: Add medical information and emergency contacts to help first responders in an emergency. Anyone can read this information from your lock screen and dial your emergency contacts without unlocking your phone. • Medical information: Add your medical information such as your name, address, blood type, allergies, etc.
Getting help The topics in this section will cover troubleshooting tips and phone specifications.
For assistance Troubleshooting Check below for solutions to common problems you may experience. Problem: The phone freezes or operations are unstable. Solution: Restart the device. Press and hold the Power key, then tap Restart. Note: Data that was being edited will be erased when the device is restarted. Problem: The device starts freezing after installing a new app. Solution: The newly-installed app may be causing the device to freeze. Uninstall the app in Safe mode.
Problem: The phone will not make calls, send messages, check email, or connect to the Internet. • Solution 1: The network signal may be too weak or you may be out of the service area. Return to an area with a strong network signal. • Solution 2: Restart the device. Press and hold the Power key, then tap Restart. • Solution 3: Make sure Airplane mode is not active.
Problem: An app will not download or install. • Solution 1: Make sure the device has room for the app. Apps may not be installed with minimal free space on the phone or SD card. To check free storage space, see “Storage” on page 163. • Solution 2: The app is not supported by your phone. Make sure your software version is up to date and download any updates. Problem: The phone will not unlock. • Solution 1: Make sure you entered your pattern/PIN/password correctly. • Solution 2: Restart the device.
Specifications The following tables list your phone’s and battery’s specifications. Phone specifications Specification Description Weight Approx. 184g / 6.49oz Continuous talk time Up to 30 hours Continuous standby time Up to 36 days Dimensions (W x H x D) 3. 0 47 x 6 . 6 9 2 x 0 . 3 5 4 i n Display 6.5” HD+, 1600 x 720 resolution 20:9 Aspect Ratio Processor Quad-Core 1.
Battery specifications Item Description Voltage 3.85 V Type Lithium-ion Polymer (Non-removable) Capacity Typical capacity: 3500 mAh Licenses microSD Logo is a trademark of SD-3C LLC. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by its affiliates is under license. Other trademarks and trade names are those of their respective owners. The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Safety and use The topics in this section will introduce how to use your mobile device safely.
Please read before proceeding THE DEVICE IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX. DO NOT ATTEMPT TO REMOVE THE BATTERY PACK. Important health information and safety precautions When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.
Safety precautions for power supply unit Use the correct external power source A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product.
Take extra precautions • Do not disassemble or open, crush, bend or deform, puncture or shred. • Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. • Only use the USB cable provided with the phone or that bear the USB-IF logo or have completed the USB-IF compliance program. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
• Avoid dropping the phone. If the phone is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Improper battery use may result in a fire, explosion or other hazard. If the battery leaks: • Do not allow the leaking fluid to come into contact with skin or clothing. If already in contact, flush the affected area immediately with clean water and seek medical advice. • Do not allow the leaking fluid to come into contact with eyes.
Safety in aircraft Due to possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off the RF on your phone by switching to Airplane Mode.
Road safety Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) causes distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving. Safety precautions for RF exposure • Avoid using your phone near metal structures (for example, the steel frame of a building).
Non-ionizing radiation Your device has an internal antenna. This product should be operated in its normal-use position to ensure the radioactive performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. Use only the supplied integral antenna.
Faulty and damaged products • Do not attempt to disassemble the phone or its accessories. • Only qualified personnel must service or repair the phone or its accessories. General precautions You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
Protect your phone • Always treat your phone and its accessories with care and keep them in a clean and dust-free place. • Do not expose your phone or its accessories to open flames or lit tobacco products. • Do not expose your phone or its accessories to liquid, moisture or high humidity. • Do not drop, throw or try to bend your phone or its accessories. • Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. • Do not paint your phone or its accessories.
• The product does not operate normally when you follow the operating instructions. Avoid hot areas The product should be placed away from heat sources such as radiators, heat registers, stoves, or any device producing heat. Avoid wet areas Never use the product in a wet location. Avoid using your device after a dramatic change in temperature When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device.
Airbags Do not place a phone in the area over an airbag or in the airbag deployment area. Store the phone safely before driving your vehicle. Mounting accessories Do not use the product on an unstable table, cart, stand, tripod or bracket. Any mounting of the product should follow the manufacturer’s instructions and should use a mounting accessory recommended by the manufacturer. Avoid unstable mounting Do not mount the product with an unstable base.
Repetitive motion injuries To minimize the risk of RSI, when texting or playing games with your phone: • Do not grip the phone too tightly. • Press the buttons lightly. • Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text. • Take lots of breaks to stretch and relax. Operating machinery Full attention must be given to operating machinery in order to reduce the risk of an accident.
Regulatory agency identifications FCC Regulations This mobile phone complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
RF Exposure Information (SAR) This mobile phone meets the government’s requirements for exposure to radio waves. This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/ kg.
RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the phone at the ear, position the handset a minimum of 10 mm from your body when the phone is switched on. Hearing Aid Compatibility (HAC) for Wireless Telecommunication Devices This phone has a HAC rating of M4/T3.
Warranty With this manufacturer’s warranty (hereinafter: the “Warranty”), Emblem Solutions (hereinafter: the “Manufacturer”) guarantees this product against any material, design and manufacturing defects. The duration of this Warranty is specified in article 1 below. This Warranty does not affect your statutory rights, which cannot be excluded or limited, in particular in relation to the applicable legislation on defective products.
Implementation of the Warranty If your product is faulty under normal conditions of use and maintenance, in order to benefit from the present warranty, please contact the Returns Center at 1(800) 801-1101 for assistance. The customer support center will then provide you with instructions on how to return the product for support under warranty. For more information, please visit att.com/warranty. Warranty exclusions Manufacturer guarantees its products against material, design and manufacturing defects.
5. Defects associated with the use or connection of the product to equipment or software not approved by Manufacturer. Some defects may be caused by viruses due to unauthorized access by yourself or by a third party service, computer systems, other accounts or networks. This unauthorized access may take place through hacking, misappropriation of passwords or various other means. 6.
