® starter guide Easy steps for getting the most from your AT&T U-verse TV, High Speed Internet, and Voice services. Get answers 24/7 att.com/uversesupport or chat live 1.800.288.
• Create sub account voice mailboxes online • Link your wireless number and your voice mailbox • Change your PIN • Get fast, affordable tech support Support questions/additional resources..............27 pg_2_UVE338_PostSaleStarter_WelcomeKit_RELEASE Please have your four-digit passcode available when calling. click att.com/myuverse call 1.800.288.2020 Upgrade or add services anytime. AT&T U-verse TV, Internet, and phone. Learn more at att.com/referUverse.
TV user guide How to use the AT&T U‑verse® remote control Power on/off devices TV user guide Control devices with mode buttons Rewind or fast-forward program Initiate program recording Allow navigation between TV components (RGB, HDMI, analog, other) Stop program play Start or resume program play Pause program play • How to use the AT&T U-verse® remote control • Direct the show with your Total Home DVR ® • Program the DVR from your computer or mobile phone • AT&T U-verse OnlineSM • AT&T U-vers
TV user guide TV like you’ve never seen before Have TV, will travel Take the U-verse experience with you on your computer or mobile phone. Watch hit TV shows and program the DVR from your computer One DVR, one experience, any receiver Record up to four shows at once and record and play back shows in any room from a single DVR.
TV user guide Find shows fast with Channel Shortcuts How to use Parental Controls Browse channels grouped by category and easily find the type of programming you like. Access Channel Shortcuts two ways: Once you have a personal identification number (PIN), you can restrict viewing by TV or movie rating, all adult-only programming, who can rent U-verse Movies, and more. 1 Press MENU. With Live TV selected, use down arrow to select Channel Shortcuts. Press OK and use down arrow to select your category.
TV user guide Three ways to access U-verse Movies 1 Press ON DEMAND on your remote control for one-touch access. 2 Press MENU and use arrows to select On Demand, then U-verse Movies. Press OK. 3 Press GUIDE, then use arrows or Caller ID notifications on TV1 With AT&T U-verse Voice, you can see who’s calling on your TV screen without changing the channel. Includes a Message Waiting indicator so you know if they’ve left a message. Tune to ch-9901 or select Services from the Menu screen to set it up.
internet user guide internet user guide • Access your email from the Web • Set up email on your home computer • Access the entire national AT&T Wi-Fi Hot Spot network • Get online protection with advanced safety features • Important information Features and screen appearance subject to change. AT&T U-verse High Speed Internet Now that your AT&T High Speed Internet service is installed, every networked computer in your home can share the same fast connection on a wireless home network.
internet user guide Access the entire national AT&T Wi-Fi Hot Spot network* Get online protection with advanced safety features Check your email, surf, shop, and work on the go. If you’re running Microsoft Windows® XP on your laptop, connecting to an AT&T Wi-Fi Hot Spot is quick and easy: Visit att.software.yahoo.com to learn more about these security features: > On your laptop, go to your control panel and click Network Connections.
voice user guide Set up your voice mailbox Setting up your AT&T U-verse MessagingSM voice mailbox takes only a few minutes. voice user guide • Set up your voice mailbox 2 Follow the prompts to set up a mailbox. 3 After creating your PIN, be sure to set up your authentication code. This will allow you to reset your PIN over the phone if you forget it. Listen to messages or change settings Accessing your mailbox online 1 Go to att.com/myuverse.
voice user guide AT&T Voicemail Viewer Get your AT&T U-verse MessagingSM delivered right to your desktop or smartphone, listen to messages in any order, and even forward messages as email from your smartphone. AT&T Voicemail Viewer apps and desktop gadgets give you a simplified voice message view from iPhone® and BlackBerry® devices, as well as iGoogle Homepage and Windows® Vista Sidebar. To get started, visit att.com/vmviewer.
quick fix guide AT&T U-verse® TV quick fix guide • AT&T U-verse® TV • AT&T U-verse High Speed Internet • AT&T U-verse Voice Resolve problems with your AT&T U-verse TV, Internet, or Voice services Don’t have picture or sound, but TV and receiver are both turned on? 1 Press TV on your remote control. 2 Press TV/VIDEO to see TV programming.
P FWD P TO RE P S RD CO LAY USE LAY RD PIP B ON D U N ME AND EM SE OW BR ED TV GO INT PA EW RECO R T AT& EO TV/ PO VID FF RE quick fix guide X AU D DV W ER TV K AC OK INFO C EXIT T O TV + B A L CH PG E ID GU + VO Program your remote to control up to four devices Change your TV’s input selection to match its video source ACTIVE ER – LAST TE MU 3 DEF – 2 6 C AB 1 O MN 5 9 JKL 4 8 I GH TER EN V TU 7 0 RS Z WXY OM ZO E AC SP PQ ETE DEL
quick fix guide Choose one of three easy ways to connect your AT&T U-verse receiver to your TV AT&T U-verse receiver output connector Pb TO WALL (VIDEO IN) HDMI L Y NETWORK OPTICAL Pr R TO TV (VIDEO OUT) USB POWER +12V DC AT&T U-verse receiver output S VIDEO DMI 1 H Some HDTVs have a High-Definition Multimedia Interface (HDMI) connector that provides the digital and audio connection.
quick fix guide AT&T U-verse High Speed Internet AT&T U-verse VoiceSM Assure reliable security for your wireless home network Create up to eight sub account mailboxes, one for everyone in the family— each with a unique PIN, greeting, and notification options. Create sub account voice mailboxes online The 10-digit number printed inside brackets on your residential/wireless gateway is the encryption code (“pass key” or “Wireless Network Key”) needed to connect your computers to the gateway.
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