Installation guide

Synapse Installation Guide Back to Contents

Troubleshooting 99

To resolve an incorrect system clock:

If the system clock displays the wrong time, the system lacks Internet access for

acquiring current time data.

1. Log on to the WebUI as administrator.

2. Under System Settings, click Basic Settings.

3. In the System Time/Date Options section, specify a local Network Time Protocol

(NTP) Server, or manually set the time. Then click .

To resolve problems with a cordless device:

For features or audio problems, make sure that the Deskset associated with the cordless

device does not share the problem.

1. Verify that the device battery has power.

 When removed from the charger, the Handset screen is lit for about 30 seconds.

 When removed from the charger, the Headset emits a dial tone or three beeps

when you press ON/

OFF.

2. Verify that the Deskset Cordless Settings screen indicates that the device is

registered.

 Press MENU –> 2 –> 6.

 If the Handset is not registered, register it:

a. Place the Handset in the charger.

b. At the Deskset, press MENU –> 2 –> 6 –> 1 –> .

 If the Headset is not registered, register it:

a. Place the Headset in the charger.

b. At the Deskset, press MENU –> 2 –> 6 –> 2 –> .

c. In Line Appearance mode, press MENU –> 2 –> 3 –> 2 –> .