Installation guide

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Troubleshooting 131
Single-Zone OHP Connected to AUX OUT Jack
For OHP equipment connected to the AUX OUT jack, this Troubleshooting refers to the
ATA front-panel AUX OUT LED. This describes the behavior of these LEDs:
 OFF: There is a problem with the WebUI configuration for OHP. Either Paging is
disabled, or the selected Paging Port is not AUX OUT.
 RED: Although the WebUI supports OHP, no connection is detected.
 Steady GREEN: The WebUI is configured for OHP on AUX OUT, it is enabled, and
the ATA has detected that a cable is connected.
 Flashing GREEN: An OHP is in progress.
We also use these LEDs to help diagnose problems.
Single-zone OHP on AUX OUT is not working and the AUX OUT LED (right of the ATA LCD screen) is
OFF.
Single-zone OHP on AUX OUT is not working and AUX OUT LED (right of the ATA LCD screen) is
solid RED.
Cause Action
The OHP is not configured in
the WebUI for use on AUX
OUT.
 Verify the Single-Zone on AUX OUT WebUI
configuration:
a. Log on to the WebUI as administrator, click
System Settings, then Overhead Paging.
b. Verify that Paging is Enabled. If not, select
Enable.
c. Verify that the Paging System Type is set to
Single Zone.
d. Verify that Select Paging Port is set to AUX
OUT and that your OHP system is physically
plugged into the AUX OUT jack.
e. Click
The OHP is not a member of
a Paging Zone.
 Verify that the OHP equipment is part of the
Paging Zone that you are trying to page.
Cause Action
The OHP is configured for
use, but no connector is
detected in the jack.
 Verify that your paging equipment is connected
to AUX OUT. If not, connect it, or change the OHP
configuration in the WebUI if your OHP
equipment is intended to be connected to an FXS
port. For background information and
configuration instructions, see “Overhead Paging
Overview” on page 22..