Installation guide

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Troubleshooting 132
Single-zone OHP on AUX OUT is not working and the AUX OUT LED (right of the ATA LCD screen) is
solid GREEN and the WebUI is configured for paging through the AUX OUT jack.
Single-zone OHP on AUX OUT is not working and the AUX OUT LED (right of the ATA LCD screen) is
flashing GREEN.
In single-zone paging, paging starts on Desksets before the paging starts on the OHP system.
Cause Action
The ATA has detected a cable
connected to the AUX OUT
jack. There may be a problem
with your paging equipment
or its configuration.
 Refer to your OHP product documentation for
installation and configuration instructions.
 To isolate OHP-related problems, connect PC
speakers to the AUX OUT jack configured for
paging. If the page is broadcast through the
speakers when paged, refer to the documentation
that came with your OHP.
 Verify your paging equipment configuration.
Check to see if the OHP system has settings that
need to be adjusted to work with Synapse. Refer
to your paging equipment documentation or to
your VAR.
Cause Action
Paging is active (a user on
the system is paging the
OHP system). There may be a
problem with the paging
equipment or its setup.
 Verify your paging equipment configuration.
Check to see if the OHP system has settings that
need to be adjusted to work with Synapse. Refer
to your paging equipment documentation or to
your installer.
Cause Action
Paging delay is too short.  Verify that the Paging Delay is set to an
appropriate delay to work with your OHP system.
a. Log on to the WebUI as administrator, click
System Settings, then Overhead Paging.
b. Set the Paging Delay.
c. Click .