Installation guide

Synapse Installation Guide Back to Contents
Troubleshooting 135
Single-zone OHP on FXS is not working and the FXS LED (right of the ATA LCD screen) for the FXS
port that is used for the OHP equipment is OFF.
In single-zone paging, paging starts on Desksets before the paging starts on the OHP system.
Cause Action
No signal is detected.  There is no signal when no one is paging or the
FXS ports are not configured for overhead paging.
 Verify that your paging equipment is connected
to FXS 1 or FXS 2. If not, plug it in, and verify
your OHP equipment connections.
The OHP is not a member of
a Paging Zone.
 Add OHP to the Paging Zone.
a. Log on to the WebUI as administrator, click
System Settings, then Paging Zones.
b. Click the button for the desired
paging zone.
c. Select Overhead Page from the Available
Members list and click .
d. Click .
Cause Action
Paging delay is too short.  Verify that the Paging Delay is set to an
appropriate delay to work with your OHP system.
a. Log on to the WebUI as administrator, click
System Settings, then Overhead Paging.
b. Set the Paging Delay.
c. Click .