Installation guide

Synapse Installation Guide Back to Contents
Glossary 167
Pilot Number: Usually the company’s main telephone number.
POTS (Plain Old Telephone Service): Basic telephone operation. The ability to make and
receive phone calls.
predial: Enter digits before going off hook to place a call.
PRI (Primary Rate Interface): A standardized telecommunications service level within
the ISDN specification for carrying multiple voice and data transmissions between a
telephone network and a user.
PSTN (Public Switched Telephone Network): The world’s telephone network.
Quick Dial: Provides two-touch dialing for frequently called phone numbers.
quota: The maximum recording time for a Group Mailbox.
reboot: Restart a device.
Redial: Accesses the log of outgoing calls.
Remote site: A Synapse site in another location that is linked to your office through a
SIP Gateway. You can call remote Desksets by dialing their extension number. You can
also make long-distance calls through a remote site as if you were dialing a local call.
Depending on your system configuration, you may need to dial a prefix such as 9 to make
Remote Site calls. Consult your system administrator.
RF (radio frequency): The communication channel for most Cordless Handsets and
Cordless Headsets.
Ring Group: Groups of extensions configured by the system administrator to all ring in
a predetermined pattern within the group when calls come in for that group.
router: An electronic device that connects two or more other electronic devices to each
other, allowing them to communicate.
single-zone paging: Paging to a single set of overhead loudspeakers. All speakers
transmit the same announcement simultaneously.
SIP: Session Initiation Protocol, a signaling protocol used for voice and video
communications over the Internet.
soft key: The Synapse Desksets and Cordless Handsets feature keys below the LCD
screen. The bottom of the LCD displays the appropriate label for each key as the function
of the key changes.
standby time: The amount of time that a Cordless Handset or Cordless Headset can sit
idle out of its charger while still capable of operating normally.
static IP address: An IP address that is manually assigned to a computer by a system
administrator. This type of addressing requires specific knowledge of the LAN.
subnet (subnetwork): Typically a LAN served by one router.
subscriber: A user who can access messages in a Group Mailbox.
supervised transfer: Occurs when you communicate with the transfer recipient before
completing a transferred call.
switch: A network switch links electronic devices. The switch processes and routes data
flexibly, allowing more data to be handled without error.