User`s guide

Voicemail 129
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Group Mailbox Overview
Group Mailboxes provide general delivery of Voicemail messages to a group within an
organization. Group Mailboxes are different from your Personal Mailbox in the following
ways:
 Messages in Group Mailboxes are not stored in your Deskset. Even if your
Personal Mailbox is full, there may be space available in some of your Group
Mailboxes.
 The optional Cordless Handset does not support the Group Mailbox feature. The
“New Messages” notification on the Handset displays only the new message
count from the Personal Mailbox. Group Mailbox subscribers with a Cordless
Handset may notice that the New Message counts on the Deskset and Cordless
Handset do not match.
If your system administrator has given you access to a Group Mailbox, the
# New Messages count on the Idle screen includes your new private messages and
new messages in any Group Mailboxes to which you are assigned.
If you select # New Messages, or press MESSAGES and have not enabled Voicemail
distribution, a list of mailboxes appears, as shown in Figure 42.
Figure 42. Group Mailbox List
If you press MESSAGES and have enabled Voicemail distribution, you will see a screen
that allows you to press to see the list of mailboxes.
Figure 43. Leave New Message or Listen Screen
From the Mailbox list screen, you can access your personal Voicemail and messages
stored in Group Mailboxes, such as the sales department shown in Figure 42. Your
Personal Mailbox is always at the top of the list of mailboxes.
Press or to move highlight, then
press SELECT.
[1 New , 6 Old] Personal
[1 New , 12 Old] Sales
Quick
Dial
Messages
Listen
Press Lv Msg to record a new message
or Listen to rev iew y our messages.
ListenLvMsg
Quick
Dial
Do you wish to leave a new
message or listen to your
messages?
Messages