User`s guide

Overview 15
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Modes of Operation
The system administrator can configure the Synapse system to operate in one of two
different modes: Call Appearance mode and Line Appearance mode. Desksets operate
differently in each mode. The appearance mode affects how you make, answer, and
manage calls. Each mode provides a unique set of configurable features. This User’s
Guide includes information about, and procedures for, both Call Appearance mode and
Line Appearance mode.
You know when your Deskset is in Call Appearance mode when the Idle screen displays
New Missed Calls as shown in Figure 5. The Idle screen appears when the Deskset is
first turned on and when there is no call activity. In Line Appearance mode, the Deskset
does not display missed calls.
Figure 5. Idle Screen in Call Appearance mode
Call Appearance Mode
In Call Appearance mode, your Deskset has five virtual “lines” on which you can make
and receive calls. These lines are called Call Appearances in this User’s Guide. You can
use Call Appearances for calls to and from external numbers (232-555-0176, for
example) or to and from other Synapse Deskset extensions (Extension 220, for example).
You can access each Call Appearance by pressing a Call Appearance key, as shown in
Figure 2 on page 12.
Call Appearance Icons
Correspond to five 
Call Appearance keys on
the Deskset.