User`s guide

Troubleshooting 241
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Poor audio quality. Speech is cutting out.
Your Handset does not receive a company-wide page.
Unable to Forward Voicemail to a Group Mailbox or Distribution List.
Probable Cause Corrective Action
The Handset is almost out of
range or is experiencing
interference.
 You may be close to being out of range. Try
moving closer to the Deskset.
 Other electronic products can cause interference
with your Handset. Try installing the Deskset far
away from devices such as televisions,
microwaves, or other cordless devices, including
other Handsets.
The Deskset audio is poor.
 Check audio quality on the Deskset. If a problem
exists, contact your system administrator.
Probable Cause Corrective Action
This feature is not supported
on the Handset.
 None. The Handset can send a page but not
receive one. The page is transmitted to all
Desksets in the network.
Probable Cause Corrective Action
This feature is not supported
on the Handset.
 None.