User`s guide

Overview 35
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Deskset-Handset Interaction
This section identifies similarities and operating interactions between the Deskset and
the optional SB67040 Cordless Handset in Call Appearance mode.
Answering a Call While Another Device is on a Call
The Deskset, Cordless Handset, and Cordless Headset all share the same extension
number. If there is an active call, it must be put on hold before other calls can be made
or answered by one of the other extension devices. You must also switch control to the
device you want to use.
Incoming Calls
Incoming Calls appear on the Deskset and Cordless Handset, and both devices ring. If
one device answers the call, the other device stops ringing but its Call Appearance
indicators reflect the status of the call. This behavior allows an additional incoming call
to appear on either device. If there is a subsequent incoming call, the device currently
on an active call emits an abbreviated ringtone but the other device does not.
Held Calls
Both the Handset and Deskset display held calls. The Deskset shows held calls in the Call
Appearance screen. The Handset displays the current held call with an option to view
other calls (see “Call Management” on page 72) by pressing
 or . When there are
held calls, either device can retrieve a held call.
Clocks
The Handset and the Deskset show the current date and time. The clocks on each of the
devices run independently, and the system updates the real time frequently. Because the
clocks are independent, there may be occasions when the time shown on each is slightly
different.
Status
The Handset and the Deskset show the current DND and Call Forward All status. They
also show the same notifications for new calls and new messages. This status is
broadcast from the Deskset to the Cordless Handset as new events occur. This ensures
the Handset status remains the same as the Deskset status.