User`s guide

4
Synapse SB67030/031 Deskset & Accessories User’s Guide
Call Management ..........................................................................................71
Call Management................................................................................................................................................. 72
Putting a Call on Hold (Call Appearance Mode).................................................................................. 73
Putting a Call on Hold (Line Appearance Mode)................................................................................. 74
Transferring a Call............................................................................................................................................... 75
Transferring a call to a busy extension................................................................................... 77
Making a Conference Call............................................................................................................................... 78
Putting a Conference on Hold..................................................................................................... 79
Ending a Conference ........................................................................................................................ 80
Parking a Call........................................................................................................................................................ 81
Retrieving a Parked Call ................................................................................................................. 82
Call Management Using the Cordless Handset.................................................................................... 83
Active Call Screens............................................................................................................................ 84
Transferring ........................................................................................................................................... 85
Transferring to an Extension................................................................................................ 85
Transferring to an Outside Number ................................................................................. 86
Making a Conference Call.............................................................................................................. 87
Putting a Conference Call on Hold................................................................................... 88
Ending a Conference Call...................................................................................................... 88
Managing Held Calls ......................................................................................................................... 90
Held Call Options ............................................................................................................................... 91
Parking a Call....................................................................................................................................... 92
Parking an Active or Held Call............................................................................................ 92
Retrieving a Parked Call From Any Extension............................................................. 92
Using a Corded Headset................................................................................................................. 94
Call Management Using a Headset ............................................................................................................ 95
Accessing Items in Lists ..............................................................................96
Accessing the Queued Calls List ................................................................................................................. 97
Accessing the Park List .................................................................................................................................... 98
Accessing Voicemail........................................................................................................................................... 99
About the Extension List................................................................................................................................101
Accessing the Extension List ......................................................................................................102
Accessing the Quick-Dial List......................................................................................................................103
Editing Quick Dial Entries.............................................................................................................103
About the Redial List.......................................................................................................................................105
Accessing the Redial List .............................................................................................................106
Deleting Redial Entries ..................................................................................................................107
Searching the Directory or Extension Lists Using the Dial Pad.................................................108
Accessing the Held Calls List ......................................................................................................................109
Accessing and Managing Items in Lists with the Cordless Handset .......................................110
About the Cordless Handset Extension List........................................................................111
Accessing an Extension with the Cordless Handset.......................................................111
Accessing the Quick-Dial List with the Cordless Handset...........................................112
Accessing the Redial List with the Cordless Handset ...................................................113
Searching the Directory or Extension Lists Using the Dial Pad................................114