User`s guide

Outgoing Calls 48
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Calling a Busy Extension
If you call an extension that is on a call or busy, your Deskset displays an Extension Status
screen, shown in Figure 22. The Extension Status screen notifies you that the other party
may not be available to answer your call. When the Extension Status screen appears, you
can choose to call the other Deskset anyway, or go directly to the Deskset’s voicemail.
If the person you are calling is on an active call or is paging, the Extension Status reads
on a call.
If the other extension has Do Not Disturb ON, the Extension Status reads Busy.
Figure 22. Extension Status Screens
When the Extension Status screen appears, you can press:
 to call the other extension. Your incoming call appears on the other
Deskset’s screen, and the other party can answer your call if they wish.
 to go directly to the other extension’s Personal Mailbox. If you leave
a message, the other extension displays a New Message notification on the
Deskset Idle screen.
 CANCEL or hang up using the handset or SPEAKER key to return your Deskset
to the previous screen.
The Extension Status screen applies to internal calls in Call Appearance mode
only. The Extension Status does not appear on the Cordless Handset.
Extension with Active Call or Paging Extension with DND ON
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