User`s guide

Incoming Calls 66
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Viewing the Queued Calls List
When all Call Queue Agents are busy, incoming calls are held in the Call Queue. The Call
Queue key LED flashes orange slowly when calls are waiting in the Call Queue. You can
view and answer queued calls from the Queued Calls list. For more information, see
“Accessing the Queued Calls List” on page 97.
Retriev e
Call
Queue
Use or to scroll, then press
Retriev e to anser the call.
Charlie Johnson
Mary Williams
Linda Miller
ABC Accountants
Unknow n Caller
Milford Taxi
Queued Calls 1/10
Graham Bell
212-555-0154
706-555-0162
317-555-0129
305-555-0134
443-555-0625
732-555-7318
232-555-0176 3:01
2:58
2:47
2:32
1:44
1:24
0:35