User`s guide

Call Management 71
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
C HAPTER
4
C ALL M ANAGEMENT
This chapter describes the call management features of the Deskset and optional
SB67040 Cordless Handset. The Deskset and Cordless Handset enable you to put calls
on hold, transfer calls, park calls, and create conference calls.
Call management features and procedures differ depending on whether your system is
in Call Appearance or Line Appearance mode. This chapter describes the differences
between the two modes.
 “Call Management” on page 72
 “Putting a Call on Hold (Call Appearance Mode)” on page 73
 “Putting a Call on Hold (Line Appearance Mode)” on page 74
 “Transferring a Call” on page 75
 “Making a Conference Call” on page 78
 “Parking a Call” on page 81
 “Call Management Using the Cordless Handset” on page 83
 “Call Management Using a Headset” on page 95.