User`s guide

Call Management 73
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Putting a Call on Hold (Call Appearance Mode)
To hold calls and manage held calls:
1. When you are on an active call, press HOLD.
 The Held Call Appearance icon appears next to the highlighted call.
 If a call has been on hold for longer than three minutes, the Deskset reminds you
with a brief ring every 30 seconds.
 When a call is on hold, you can use the Deskset Menu to access other functions.
 When a call is on hold, you can also press any soft key to perform that action.
2. To take the call off hold, highlight the call and press SELECT, or press the associated
Call Appearance key.
To do this with the Cordless Handset, see “Managing Held Calls” on page 90.
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Quick
Dial
12:30PM Thu Feb 25 2010
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To retriev e held call, press key
next to icon.
Graham Bell 232-555-0176 2:51
Lifting the corded handset, or pressing SPEAKER or HEADSET, takes you off
hook on an idle line; it does not take the highlighted call off hold.