User`s guide

Call Management 77
Synapse SB67030/031 Deskset & Accessories User’s Guide Back to Contents
Transferring a call to a busy extension
If you try to transfer a call to an extension in your office that is on an active call or is
paging, the Extension Status screen reads on a call, as shown in Figure 31.
If the other extension has Do Not Disturb ON, the Extension Status screen reads Busy,
as shown in Figure 31.
Figure 31. Extension Status Screens
You can press:
 to call the other extension. Your incoming call appears on the other
Deskset’s screen, and the other party can answer your call if they wish.
 to transfer the waiting party directly to the other extension’s Personal
Mailbox.
Extension with Active Call or Paging Extension with DND ON
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