User`s guide

Voicemail 142
Synapse SB67030 Deskset and Accessories User’s Guide
Group Mailbox Overview
If your system has an optional ATA and your system administrator gave you access to a Group Mailbox, the # New Messages
count on the Idle screen includes your new private messages and new messages in any Group Mailboxes to which you are
assigned.
If you select # New Messages, or press MESSAGES and have not enabled Voicemail
distribution, a list of mailboxes appears, as shown in Figure 175. If you press MESSAGES
and have enabled Voicemail distribution, you will see a screen that allows you to press
to see the screen with the list of mailboxes. From the Mailbox list screen, you can
access your personal Voicemail and messages stored in Group Mailboxes, such as the sales
department shown in Figure 175. Your Personal Mailbox is always at the top of the list
of mailboxes.
Select a mailbox to access the messages stored in that mailbox.
A screen with the list of messages in that Mailbox appears, as shown in Figure 173 on page
141. “Messages” or the name of the Group Mailbox appears at the top of the screen,
preceded by “New” when only new messages display.
Group Mailboxes provide general delivery of Voicemail messages to a group within an
organization. Group Mailboxes are different from your personal mailbox in the following
ways:
 After someone listens to a message, the [NEW] indicator for that message is
removed from the screens of all participants of that group.
 If someone else is listening to a message when you delete it, the message is not
deleted until the listener exits the Voicemail session.
Press or to move highlight, then
press SELECT.
[1 New , 6 Old] Personal
[1 New , 12 Old] Sales
Quick
Dial
Messages
DNDDNDDND CallFw d Pa ge Mor e 1/2
Quick
Dial
12:30PM Thu Feb 25 2010
2 New Missed Calls
5 New Messages
Press or to mov e highlight, then
press
SELECT
.
EXT 249
John Smith
Figure 174. New Messages
Figure 175. Group Mailbox List