User`s guide

Overview 20
Synapse SB67030 Deskset and Accessories User’s Guide
Modes of Operation
The system administrator can configure the Synapse system to operate in one of two different modes: Call Appearance mode and
Line Appearance mode. All Desksets operate differently in each mode. The appearance mode affects how you make, answer, and
manage calls. Each mode provides a unique set of configurable features. This User’s Guide includes information about, and
procedures for, both Call Appearance mode and Line Appearance mode.
You know when your Deskset is in Call Appearance mode when the Idle Screen displays New Missed Calls as shown in Figure 5.
The Idle screen appears when the Deskset is first turned on and when there is no call activity. In Line Appearance mode, the
Deskset does not display missed calls.
.
Figure 5. Idle Screen in Call Appearance mode
Call Appearance Mode
In Call Appearance mode, your Deskset has five virtual “lines” on which you can make and receive calls. These lines are called
Call Appearances in this User’s Guide. You can use Call Appearances for calls to and from external numbers (232-555-0176, for
example) or to and from other extensions (Extension 220, for example). You can access each Call Appearance by pressing a Call
Appearance key, as shown in Figure 3 on page 18.
DNDDNDDND CallFw d Page Mor e 1/ 2
Quick
Dial
12:30PM Thu Feb 25 2010
2 New Missed Calls
5 New Messages
Press or to mov e highlight, then
press
SELECT
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John Smith
Call Appearance Icons
Correspond to five 
Call Appearance keys on
the Deskset.