User`s guide

Troubleshooting 259
Synapse SB67030 Deskset and Accessories User’s Guide
You are unable to locate the
Cordless Handset from the
Deskset.
The Cordless Handset’s
battery is dead.
 Charge the Cordless Handset battery.
The Cordless Handset is out
of range or not registered.
 If does not appear on the Deskset Idle screen,
then the Cordless Handset is not registered. Register the
Handset at the Deskset. Press MENU –> 2 –> 6 –> 1 –>
.
You deregistered the
Cordless Handset on the
Handset, but the Deskset still
indicates it is registered.
 Deregister the Cordless Handset on the Deskset.
On the Deskset, press MENU –> 2 –> 6. If the Handset is
registered, the screen indicates 1. Handset
(Registered). Press 1 –> to deregister the
Handset.
Call Appearance mode
only—You cannot make or
receive phone calls on the T1
channels.
Incoming or outgoing calls
using the T1 trunk are
attempted before the 
SYN/ACT LED is GREEN.
 Press the RESET button on the front panel of the T1
Gateway for less than 5 seconds.
 Wait for the SYNC LED to turn GREEN before making or
receiving any T1 calls or receiving calls on the T1
Gateway.
Symptom Probable Cause Corrective Action Other Deskset Features