User`s guide

Troubleshooting 265
Synapse SB67030 Deskset and Accessories User’s Guide
Unable to locate Handset
using on the
Deskset.
The Handset is not
registered.
 If the soft key does not appear on the Deskset,
then the Handset is not registered. On the Deskset, press
MENU –> 2 –> 6 –> 1 –> .
The Handset battery is dead.
 Place the Handset into the charger.
The Handset is out of range.
 Move the Handset closer to the Deskset.
Handset shows screen telling
you to register it, but
Deskset screen says that the
Cordless Handset is
registered.
Sometimes, when you
deregister a Cordless
Handset from the Deskset,
the Deskset does not reflect
the Cordless Handset’s new,
unregistered status.
 Deregister the Handset, then reregister the handset.
a. On the Deskset, press MENU –> 2 –> 6 –> 1 –>
.
b. On the Deskset, press MENU –> 2 –> 6 –> 1 –>
.
Handset displays Deskset in
Use when trying to place a
call.
Either the Deskset or its
registered Handset can be on
a call, but not both.
 Hang up the call at the Deskset.
 Move the current call to the Handset:
 Press PHONE on the Handset. The Handset asks if you
wish to switch the current active call from the Deskset
to the Handset.
 Press on the Handset to move the call to the
Handset.
Symptom Probable Cause Corrective Action Cordless Handset