User`s guide

5
Synapse SB67030 Deskset and Accessories User’s Guide
Active Call Screens..................................................................................................................................................................................................................91
Call Deck.......................................................................................................................................................................................................................................92
Transferring .................................................................................................................................................................................................................................93
Transferring to an Extension......................................................................................................................................................................................93
Transferring to an Outside Number........................................................................................................................................................................94
Conferencing...............................................................................................................................................................................................................................95
Placing a Conference Call on Hold.........................................................................................................................................................................96
Ending a Conference Call............................................................................................................................................................................................97
Managing Held Calls ...............................................................................................................................................................................................................98
Held Call Options ..................................................................................................................................................................................................................100
Parking a Call ..........................................................................................................................................................................................................................101
Parking an Active or Held Call............................................................................................................................................................................... 101
Retrieving a Parked Call From Any Extension................................................................................................................................................102
Using a Corded Headset....................................................................................................................................................................................................103
Call Management Using a Headset ............................................................................................................................................................................................... 104
Accessing Items in Lists ......................................................................................................................................105
Accessing the Call Queue ..................................................................................................................................................................................................................106
Accessing the Park List .......................................................................................................................................................................................................................107
Accessing Voicemail..............................................................................................................................................................................................................................108
Accessing the Directory ......................................................................................................................................................................................................................110
Accessing the Call Log ........................................................................................................................................................................................................................111
About the Extension List..................................................................................................................................................................................................................... 112
Accessing the Extension List ...........................................................................................................................................................................................113
Accessing the Quick-Dial List........................................................................................................................................................................................................... 114
Editing Quick Dial Entries..................................................................................................................................................................................................115
About the Redial List ............................................................................................................................................................................................................................ 116
Accessing the Redial List...................................................................................................................................................................................................117
Storing Redial Entries..........................................................................................................................................................................................................118
Deleting Redial Entries .......................................................................................................................................................................................................119
Searching the Directory or Extension Lists Using the Dial Pad ...................................................................................................................................... 120