User`s guide

Incoming Calls 77
Synapse SB67030 Deskset and Accessories User’s Guide
Multiple Incoming Calls
If the Handset receives more than one call at a time, the calls display in a list on the screen. The most recent call is added to the
bottom of the list and appears as a two-line name and telephone number. The other pending calls appear in the list as one-line
entries, as shown in Figure 63. This screen remains active until you answer one of the calls or until all calls end or are forwarded.
If you answer one of the calls, then the remaining calls are placed in the Call Deck. See “Call Deck” on page 92.
 Options during multiple incoming calls:
Figure 63. Multiple
Incoming Calls
 Press the or navigation key to view the incoming calls.
 Press SELECT, PHONE, or SPEAKER to answer the highlighted call.
 Press to silence the ringer of the highlighted call.
 Press to forward the highlighted incoming call to Voicemail.
 Press Volume to decrease or increase the ringer volume.
12:30p Feb 23
9-503-555-0194
00:12 ON A CALL
INCOMING
Graham Bell
232-555-0176
Mary Williams
Charlie Johnson
IGNORE FWD-V M
Unanswered incoming calls are handled according to the Call Forward–No Answer
setting.
The system administrator sets the call-forwarding options. For more
information on this setting, see the Synapse Administrator’s Guide at
www.telephones.att.com/synapseguides .