User`s guide

Call Management 80
Synapse SB67030 Deskset and Accessories User’s Guide
Placing a Call on Hold (Call Appearance Mode)
 To hold calls and manage held calls:
Figure 65. Active Call
Figure 66. Call Held
1. When you are on an active call, as shown in Figure 65, press HOLD.
 The Held Call Appearance icon appears next to the highlighted call, as
shown in Figure 66.
 If a call has been on hold for longer than three minutes, the Deskset reminds
you with a brief ring every 30 seconds.
2. To take the call off hold, highlight the call and press SELECT, or press the
associated Call Appearance key.
To do this with the Cordless Handset, see “Managing Held Calls” on page 98.
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To retriev e held call, press key
next to icon.
Graham Bell 232-555-0176 2:51
Lifting the corded handset, or pressing SPEAKER or HEADSET, takes you off
hook on an Idle line; it does not take the highlighted call off hold.