User Guide AT&T SB67080 Expansion Module
Contents Expansion Module Overview . . . . . . . . . . . . . . . 4 Monitoring Call Status . . . . . . . . . . . . . . . . . . 5 Dialing Using Quick Dial . . . . . . . . . . . . . . . . . 6 Dialing Other Extensions . . . . . . . . . . . . . . . . . 7 Answering Remote Incoming Calls . . . . . . . . . . . . 8 Expansion Module Settings . . . . . . . . . . . . . . . . 9 Using the Display Settings Menu . . . . . .
Expansion Module Overview The Synapse SB67080 Expansion Module adds to the functionality of your Synapse Deskset, enabling you to monitor activity at other extensions and providing additional Quick Dial keys. Depending on how your Expansion Module is configured, you can monitor up to 24 extensions or access up to 24 additional Quick Dial entries. The front panel and screen of the Expansion Module are shown and described below.
Monitoring Call Status The Expansion Module enables you to monitor call activity at other extensions. Screen icons and Feature Key LEDs indicate the current call status, as described below. Note: If your Synapse system has been configured for Line Appearance mode, the Expansion Module does not display call status. For more information about Line Appearance mode, see your Deskset User Guide, available at www.telephones.att.com/synapseguides.
Dialing Using Quick Dial You can call external phone numbers using the Expansion Module Quick Dial keys. Your system administrator can program quick dial entries for you. The icon indicates a Quick Dial key. After pressing a Quick Dial key on the Expansion Module, your Synapse Deskset dials the number on the first available line.
Dialing Other Extensions To dial other extensions using the Expansion Module, press the Feature Key associated with the extension number that you want to call. Transfer When you want to transfer a call to another extension, you can use the Expansion Module to dial the other extension number. To transfer a call: 1. From an active call, press the Transfer soft key on the Deskset. The call is put on hold. 2. Press a Feature Key on the Expansion Module to call the transfer destination. 3.
Answering Remote Incoming Calls The Expansion Module enables you to answer a call that is ringing at any monitored extension. To answer a remote call with the Expansion Module, press the flashing Feature Key for the ringing extension. The Deskset paired to the Expansion Module will answer the call. The illustration below shows the Expansion Module being used to answer a call from Milford Taxi to Charlie Johnson’s extension. Note: The Deskset answers the call in its Preferred Audio Mode (Speaker or Headset).
Expansion Module Settings To view the Expansion Module settings, press and hold the Shift key for five seconds. The main menu appears, as shown below. To access the settings menus listed below, press an associated Feature Key from the main menu. Display Settings Adjust contrast and backlight for the screen. See page 9 for more information. IP Settings Adjust network connection settings. Note: Do not modify these settings unless instructed by your system administrator.
Using the Display Settings Menu You can adjust the Expansion Module display on the Display Settings menu. To adjust the Display Settings: Press to change the value. • Press the t or u keys to change the highlighted value. ',63/$< 6(77,1*6 • To move to the next setting on the screen, press Next. • To save the settings and return to the main menu, press Save. &RQWUDVW %DFNOLJKW >+LJK@ • To return to the main menu without saving any changes, press Cancel.
Troubleshooting Network Status Messages When the Expansion Module is joining the network or network activity is disrupted, status messages appear in the header area of the screen. Some of these messages appear as part of normal operation, but if one of them appears and does not go away, there may be a problem with the network or the device. Status Action Network Down • • Ensure the LAN cable is connected correctly to the back of the unit. If the problem persists, consult your system administrator.
Troubleshooting, continued Expansion Module and Deskset Error Messages If the message Cannot communicate with Deskset appears when you try to call an extension from the Expansion Module, there may be a connection problem between the Expansion Module and the Deskset with which it is paired. First try making a call from the Deskset. If you can call out successfully, then the Expansion Module is not paired to your Deskset or it has a network error. Consult your system administrator.
Important Safety Instructions This symbol alerts you to important operating or servicing instructions in this document. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following: • Read and understand all instructions. • Follow all warnings and instructions marked on the product.
Important Safety Instructions, continued • • Do not overload wall outlets and extension cords. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table or cabinet outlet. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: • When the power supply cord or plug is damaged or frayed.
Maintenance Your system contains sophisticated electronic parts, so it must be treated with care. Avoid Rough Treatment Handle the unit gently. Save the original packing materials to protect your equipment if you ever need to ship it. Avoid Water Your unit can be damaged if it gets wet. Do not use the equipment outdoors in the rain or handle it with wet hands. Do not install the equipment near a sink, bathtub, or shower.
NOTE: For customer service or product information, visit our website at www.telephones.att.com/smb or call 1 (888) 916-2007. In Canada, call 1 (888) 883-2474. © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Synapse® is a registered trademark of Advanced American Telephones. Printed in China Issue 2.