User’s manual SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/ SL82658 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 62-64 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone contains the following items. User’s manual Quick start guide SL82118/SL82218/SL82318/ SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/ SL82418/SL82518/SL82558/ SL82658 SL82658 DECT 6.0 cordless DECT 6.
User’s manual SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/ SL82658 DECT 6.0 cordless telephone/answering system with caller ID/call waiting Table of contents Getting started Caller ID Quick reference guide ������� handset............................................. 3 telephone base............................. 4 Installation preparation................... 5 Telephone base & charger installation....................................... 6 Battery installation & charging...
Table of contents Appendix G, FCC Part 68 and ACTA.................................................65 Appendix H, FCC Part 15.......67 Appendix I, Limited warranty..........................68 Appendix J, Technical specifications.................................71 Appendix K, Troubleshooting...........................72 Index...................................................
Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the telephone base or charger. DIR / MENU/SELECT Press to display the menu. While in the menu, press to select an item or save an entry or setting. CID Press DIR to display directory entries (page 34). Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the right. Press CID to display caller ID history (page 40). Press to scroll down while in menus.
Getting started Quick reference guide - telephone base IN USE indicator • • • On when the handset is in use, when the answering system is answering an incoming call or when you are registering a handset. Flashes when another telephone is in use on the same line, or you are deregistering handset(s) from the telephone base. VOICEMAIL indicator Flashes when you have new voicemail. Voicemail is a service offered by your local telephone company, and is different from answering system messages (page 19).
Getting started Installation preparation You must install and charge the battery before using the telephone. STOP! See page 8 for easy instructions. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see the following page). The filter will prevent noise and caller ID problems caused by DSL interference.
Getting started Telephone base & charger installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Getting started Telephone base & charger installation Charger installation Plug the power adapter into an electrical outlet. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation & charging Press the depression and slide the battery compartment cover downwards. (if necessary) MADE IN MADE INCHINA CHINA THIS SIDE UP Step 1 Battery Pack THIS SIDE UP BT18433 / BT28433 Battery Pack BT18433 / BT28433 2.4V 500mAh Ni-MH 2.4V 500mAh Ni-MH WARNING: DO NOT BURN OR WARNING: DO NOT BURN OR PUNCTURE BATTERIES PUNCTURE BATTERIES Install the battery as shown below.
Getting started Belt clip & optional headset To attach the belt clip: To remove the belt clip: Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure. Gently lift either of the belt clip retaining tabs, shown in the figure, outwards to remove the belt clip from the handset. For handsfree telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset.
Getting started Mounting bracket procedure The telephone base comes with the mounting bracket installed for desktop use. Wall mounting requires a telephone outlet wall mounting plate with mounting studs that may require professional installation. You can purchase the mounting plate from many hardware or consumer electronics retailers. NOTE: The mounting bracket must be used for both tabletop and wall mounting positions.
Getting started Mounting bracket procedure Desktop to wall mount installation 4. Make sure the cords are pointing towards you as shown in Figure 4. Upper keeper tabs Figure 4. Upper keeper tab location 5. ������������������������������������������������������������������������������� Tilt the top of the bracket away from you until it is resting on the telephone base.
Getting started Mounting bracket procedure Desktop to wall mount installation 8. Route the other end of the telephone line cord through the bottom of the bracket until it loops through the large rectangular opening in the middle of the bracket as shown in Figure 7 below. 9. Plug the power adapter into an electrical outlet not controlled by a wall switch. Figure 7. Cord routing 11. Slide the telephone base down until it locks in place.
Getting started Mounting bracket procedure Wall mount to desktop installation To change the telephone base to the desktop position: 1. Remove the telephone base from the wall and unplug the telephone line cord from the wall plate. Loop the telephone line cord through the ������ large rectangular opening in the middle of the bracket������������������������� , making sure both cords are pointing downwards as shown in Figure 10 below. Figure 10. Cord routing 2.
Telephone operation Mounting bracket procedure Wall mount to desktop installation 3. Position your hands as shown in Figure 12. Press your thumbs down on the tabs that are below the bracket, holding it in place. Use your index fingers to move the bracket towards yourself. Figure 12. Detaching the bracket from the telephone base 4. Tilt the top of the bracket towards you until it is resting on the telephone base. 5.
Telephone operation Mounting bracket procedure Wall mount to desktop installation 6. ��������������������������������������������������������������������� Slide the bracket away from you until it clicks into the keeper tabs. Figure 14. Bracket installation 7. ����������������������������������������������������������������������������� Route the telephone line cord and the power adapter through the slots on the bracket. Figure 15.
Handset settings Handset settings Using the feature menu, you can customize many of the telephone’s settings. >DIRECTORY CALL LOG 1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the feature menu. 2. Use DIR / CID to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press item.
Handset settings Handset settings Ringer tone >DIRECTORY CALL LOG This feature allows you to choose one of 10 ringer tones. To choose a ringer tone: 1. Press MENU/SELECT when in idle mode to enter the feature menu. >RINGER TONE KEY TONE 2. Use DIR / CID to scroll to >RINGER TONE, then press MENU/SELECT. 3. Press DIR / CID to get to the next ringer tone and to hear a sample of it. RINGER TONE 1 4. Press MENU/SELECT to save your preference and return to the feature menu.
Handset settings Handset settings Language >DIRECTORY CALL LOG In this menu, you can select the language used for all screen displays. To select a language: 1. Press MENU/SELECT when in idle mode to enter the feature menu. >LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH 2. Use DIR / CID to scroll to >LANGUAGE, then press MENU/SELECT. 3. Press DIR / CID to select ENGLISH, FRANCAIS or ESPANOL. 4. Press MENU/SELECT to save your preference and return to the feature menu.
Handset settings Handset settings Visual message waiting (voicemail) indicator If you subscribe to a voicemail service offered by your local telephone company, the voicemail waiting indicator feature will provide visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base will flash, and NEW VOICE MAIL and the icon will appear on the handset screen(s). NOTES: 1. This feature does not indicate new answering system messages recorded on your phone. 2.
Handset settings Handset settings Temporary ringer silencing Press OFF/CLEAR or DELETE/MUTE while the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume. OFF/CLEAR NOTE: If more than one handset is installed, each handset will ring when there is an incoming call unless the ringer volume is turned off.
Telephone operation Handset operation Elapsed time PHONE 00:00:30 Making a call To make a call: • Press PHONE/FLASH or the telephone number. SPEAKER, then enter To end a call: • Press OFF/CLEAR or return the handset to the telephone base or charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your local telephone service provider will not affect the elapsed time.
Telephone operation Handset operation Auto off A call will end automatically when you put the handset in the telephone base or charger. REDIAL 888-883-2445 Last number redial To view the five most recently dialed numbers: • Press REDIAL/PAUSE to display the most recently called number (up to 30 digits). • Press DIR / CID or REDIAL/PAUSE repeatedly to view up to five recently called numbers. The handset will beep twice at the beginning and at the end of the list. Press OFF/CLEAR to exit.
Telephone operation Handset operation Handset locator The handset locator feature is useful if you misplace a handset(s). To start the paging tone: • Press HANDSET LOCATOR at the telephone base. This starts the paging tone on the handset(s) for 60 seconds. NOTE: When paging, if you press OFF/CLEAR or DELETE/MUTE on a handset, the ringer of the handset will be silent but the handset locator feature will not be canceled.
Telephone operation Options while on calls Volume control Press the VOLUME ������������������������ keys on the side of the handset to adjust the listening volume. Each press of the button increases or decreases the volume level. Volume control NOTES: 1. All volume settings, (normal handset, speakerphone, and headset) are independent. 2. When the volume reaches the minimum or maximum setting, you will hear two beeps.
Telephone operation Options while on calls Mute The mute function allows you to turn off the microphone. You can hear the caller, but the caller will not be able to hear you. DELETE/MUTE To mute the call: • Press DELETE/MUTE to turn off the microphone. When mute is on, the handset screen will show MUTED for a few seconds and the MUTE icon will be shown until mute is turned off. To un-mute the call: • Press DELETE/MUTE again and resume speaking.
Telephone operation Chain dialing NOTES: 1. You cannot edit a directory entry while you are on a call. For more details about the directory, see page 34. 2. You cannot copy a caller ID entry into the directory while you are on a call. For more details about the caller ID history, see page 40. 3. While on a call, only the most recently called number can be reviewed, and erasing the entry is not allowed. For more details about the redial memory, see page 22.
Telephone operation Intercom Use the intercom feature for conversations between handsets. Unless additional handsets have been registered, this feature is not available on model SL82118. You can buy additional accessory handsets (model SL80108) for this telephone base. Up to 12 handsets can be registered to the telephone base. The first nine handsets that you register will be named Handsets 1-9. Use the handset number to intercom and transfer calls.
Telephone operation Intercom To end the intercom call: • Press OFF/CLEAR or INT on either handset. -OR• Place either handset in the charger or telephone base. NOTES: 1. Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT on the calling handset. 2. If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID history mode, or on a call, or out of range, the calling handset will show the message UNABLE TO CALL TRY AGAIN. 3.
Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call from one handset to another. ������������������ Unless additional handsets have been registered, this feature is not available on model SL82118. Model SL82218 1. When on an outside call, press INT. The outside call is automatically placed on hold. The transferring set’s screen will show CALLING OTHER HANDSET. The called handset will ring, and its screen will show OTHER HANDSET IS CALLING. 2.
Telephone operation Call transfer using intercom Models SL82318/SL82418/SL82518/SL82558/ SL82658 1. While on an outside call, press INT. The screen will display TRANSFER TO: 2. Enter a handset number, 1-9 or *0-*2. The transferring set’s screen will show CALLING HANDSET X. The called handset will ring, and its screen will show HANDSET X IS CALLING. 3. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call.
Directory About the directory Shared directory Robert Brown 888-883-2445 The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen will display NOT AVAILABLE AT THIS TIME.
Directory Creating directory entries To create a new directory entry 1. Press MENU/SELECT when in idle mode to enter the feature menu. >DIRECTORY CALL LOG 2. Press MENU/SELECT again to enter >DIRECTORY menu. CID to highlight STORE. 3. Press >REVIEW STORE 4. Press MENU/SELECT. 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. >STORE REVIEW ENTER NUMBER 888-883-2445_ – Press DIR / CID to move the cursor to the right or left. – Press DELETE/MUTE to erase digits.
Directory Creating directory entries 7. Enter the name when prompted. ENTER NAME Robert Brown_ NOTE: The first letter of every word will be capitalized. The remaining letters in a word begin with lower case letters shown in the chart to the right. Robert Brown 888-883-2445 • Use the dial pad to enter a name (up to 15 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key. See the chart below.
Directory Directory review To review directory entries DIR 1. Press DIR when in idle mode to display the first entry in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. -ORYou can also display the first entry in the directory by pressing MENU/SELECT twice, then pressing MENU/SELECT again to choose >REVIEW. 2. Press DIR or CID to browse through the directory. Entries will be displayed alphabetically by the first letter in the name.
Directory Directory search To search by name DIR 1. Press DIR when in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search. The directory will display the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory that begins with that letter. 3.
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use the directory search or review (pages 34-35) to display an entry. Display dial To dial a displayed number from the directory, press PHONE/FLASH or SPEAKER. To delete an entry When a directory entry is displayed, press DELETE/MUTE to delete the displayed entry from the directory. Once deleted, an entry cannot be retrieved.
Caller ID Caller ID operation CHRISTINE SMITH 888-722-7702 NEW AM 10:01 11/23 This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number which are sent by the telephone company after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID operation How the caller ID history (call log) works CHRISTINE SMITH 888-722-7702 10:01 AM NEW 11/23 The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory. The phone deletes the earliest entry when the log is full to make room for new calls.
Caller ID Caller ID operation Chris 888-722-7702 NEW AM 10:01 11/23 Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory. For example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory. NOTE: The number shown by your caller ID will be in the format sent by the phone company.
Caller ID To review the caller ID history HANDSET 1 6 MISSED CALLS To review the caller ID history 1. Press CID to review the caller ID history in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID history by pressing MENU/SELECT, and using� DIR or CID to scroll to >CALL LOG, then press MENU/SELECT. CID Robert Brown 888-883-2445 2. Press DIR or CID to scroll through the list as shown on the left.
Answering system About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features. Each alerts you to new messages differently. For more information on the voicemail indicators, see page 19.
Answering system About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is 14 minutes. Messages will remain available for replay until you delete them. When there are new messages (including memos) on the answering system, the number of messages stored will flash in the message counter. If F is flashing in the message counter, the memory is full.
Answering system Day & time announcement Before playing each message, the answering system announces the day and time the message was received. If you subscribe to caller ID service from your local telephone company, the time will automatically be set with every incoming call. You must set the year so that the day of the week can be calculated from the caller ID information. To check day & time You can press CLOCK when the system is idle to hear the current day and time.
Answering system Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. To turn the answering system on or off: • Press ANSWER ON to turn off your answering system. The system will announce “Calls will not be answered” and then beep to confirm the system is off. The ANSWER ON light will be off.
Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording. To play your current outgoing announcement 1. Press ANNC. and you will hear "Announcement. Press PLAY or press RECORD." 2. Press PLAY/STOP to hear the outgoing announcement.
Answering system Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." 2. Press PLAY/STOP to begin playback. 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be announced. Press ANNC. to exit the announcement menu. When your announcement is deleted, calls will be answered with the prerecorded announcement previously described on page 45.
Answering system Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. NOTE: To adjust the voice prompt volume, press VOLUME . 1. When the phone is idle, press SETUP repeatedly to hear the feature settings. 2. When you hear the feature you want to change, press SKIP or REPEAT to change the setting. • Number of rings - set the number of rings before the answering system answers an incoming call.
Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings: 1. Press SETUP. The system will announce "Number of rings," followed by the current setting, and then "To change the setting, press SKIP or REPEAT; to continue setup, press SETUP." 2.
Answering system Answering system setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1. Press SETUP twice. The system will announce “Base ringer,” followed by the current setting, and then “To change the setting, press SKIP or REPEAT; to continue setup, press SETUP.” 2. Press SKIP or REPEAT to choose among off, low or high. 3.
Answering system Answering system setup Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: NOTE: The message alert tone will beep only if all the conditions below are met: Answering system is on. Message alert tone setting is on. There are new messages. 1. Press SETUP four times.
Answering system Message playback Press PLAY/STOP to listen to the messages. The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). Before each message, you will hear the day and time it was received. After the last message, you will hear “End of messages.
Answering system Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: 1 Press RECORD. The system will announce “Record after the tone. Press STOP when you are done.” The message counter will show the elapsed time (in seconds) of the recording. You can record a memo for up to four minutes.
Answering system Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0 (flashing) The clock needs to be set (page 43). 1-99 Total number of messages and memos, or message number currently playing. 1-99 (flashing) Total number of messages and memos. The number flashes when there are new (un-reviewed) messages.
Answering system Remote access NOTES: 1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call will end automatically. 3. If you want to delete all the old messages remotely, press 3 twice in remote standby mode. 4.
Appendix A Screen icons, lights & tones Screen icons & alert tones Screen icons Speakerphone is in use. New voicemail messages have been received. Ringer off. HANDSET 1 25 MISSED CALLS MUTE NEW AM 10:21 11/23 Microphone is muted. Missed and un-reviewed calls. Battery charging (animated display). Low battery (flashing); place handset in telephone base or charger to recharge. Handset tones Two short beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting.
Appendix B Handset display screen messages Screen display messages PHONE The handset is in use. ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty caller ID history. DIRECTORY EMPTY You are accessing an empty directory. LIST FULL The directory is full. No new entries can be saved unless some existing items are deleted. MUTED The microphone is muted. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged.
Appendix B Handset display screen messages Screen display messages CHARGING A handset with a low battery has been placed in the telephone base or charger. UNABLE TO CALL TRY AGAIN Failed intercom or conference call (there are already two handsets being used). NOT AVAILABLE AT THIS TIME Someone else is already using the directory or caller ID history. MICROPHONE ON Mute has just been turned off so your voice will be heard by the other party.
Appendix C Adding and registering handsets Your telephone can accommodate up to twelve cordless handsets. You can add new handsets (SL80108, sold separately) to the SL82118/SL82218/ SL82318/SL82418/SL82518/SL82558/SL82658 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately. The handset provided with your SL82118 is automatically registered as handset 1.
Appendix C Adding and registering handsets To register a handset to your telephone base PRESS HNDST LOC 4 SEC ON BASE PLEASE WAIT... 1. Place the unregistered handset into the telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again. 2.
Appendix D Replacing a handset You may need to de-register your handsets if: You have twelve registered handsets and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process. To de-register all handsets 1.
Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix F Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix F Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix G FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix G FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Appendix H FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix I Limited warranty 4.
Appendix I Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix J Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 127 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.2 — 3.0 VDC Charger voltage (AC adapter output) 6VAC @300mA Replacement battery 2.4V 600mAH DECT 6.0 digital technology This technology digitally transmits your voice across multiple channels using the newly available DECT 6.
Appendix K Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset.
Appendix K Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
Appendix K Troubleshooting • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. The batteries will not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off in this Troubleshooting guide.
Appendix K Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area.
Appendix K Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. • Re-install the battery, and place the cordless handset in the telephone base.
Appendix K Troubleshooting The charge light is off. • Make sure the power and line cords are plugged in correctly and securely. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. My caller ID isn’t working. • Caller ID is a subscription service.
Appendix K Troubleshooting Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call. • If the caller's voice is very soft, the system may stop recording and disconnects the call.
Appendix K Troubleshooting System does not record message. • Make sure the answering system is on (see page 44). • Make sure the memory of the answering system is not full. Outgoing • When you record your announcement, make sure you announcement is speak in a normal tone of voice, about nine inches from not clear. the telephone base. • Make sure there is no background noise (TV, music, etc.) while recording. Common cure for electronic equipment.
Index A AC adapter, 6 Alert tones, 50 Answering calls, 21 Answering system, 41-54 Auto off, 22 F Flash (switchhook flash), 24 H Hands speakerphone, 21 Handset key tone, 17 Handset language, 18 Handset locator, 23 Handset ringer tone, 17 Handset ringer volume, 16 Handset settings, 16-20 Handset voicemail indicator, 19 Headset, 9 B Battery charging, 8 Battery installation, 8 Base ringer volume, 49 Belt clip, 9 C Call intercept, 44 Call screening, 44 Call transfer, 29 Call waiting, 24 Caller ID (CID), 37 add
Index R Receiving calls, 21 Redial, 22 Registration, 59 Remote access, 54 Ringer silencing, 20 Ring tone options, 17 Ringer volume, base, 49 handset, 16 S Search for names, 35 Speakerphone, 21 T Technical specifications, 71 Telephone operating range, 71 Temporary ringer silencing, 20 Troubleshooting, 72-79 V Voicemail, 4, 55 Voicemail waiting indicator, 19 Voice prompts, 42 Volume controls, 16, 24, 49 81
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Fold here. Action Remote command Play all messages................... Play new messages................ Delete the message............... Delete all old messages...... Repeat or go back.................. Stop................................................
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