User`s guide

Equipment and Location Requirements
The following equipment is supplied with the SPIRIT Attendant:
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Power cord with transformer
8-foot, 4-wire modular phone cord
Mounting plate
User’s Guide
SPIRIT Attendant ConnecT/R (118B)
The 118B must be connected to a station port in the SPIRIT system control unit.
Up to four SPIRIT Attendant units (connected to four 118Bs) can be connected to
the system.
Number of SPIRIT
If a customer is using the SPIRIT Attendant only for backup call handling or after
Attendants Required
hours, only one SPIRIT Attendant is required unless call traffic is heavy, as shown
in Table 1-3. When call traffic is heavy, the number of SPIRIT Attendants
required at a site depends on the number of calls the customer receives during
peak hours. Refer to Table 1-3 to determine how many SPIRIT Attendants are
required.
TABLE 1-3. Calls Per Hour Table.
Calls
Number of
Per Hour
Units Needed
15
1
15 - 30
2
30 - 45
3
more than 45
4
If the customer does not know the number of calls the business gets during peak
hours, you can estimate how many SPIRIT Attendants are required by asking the
customer how many incoming lines the business has. Then refer to Table 1-4 to
determine the number of SPIRIT Attendants required.
Installation Requirements 1-5