User`s guide

Deskset Settings 98
Syn248 SB35031 Deskset User’s Guide Back to Contents
Auto-Attendant Settings
If your system administrator has set your extension as the Operator extension, you can
use the Deskset to select the Auto Attendant. The Auto Attendant can answer calls
during periods when your office is closed or when calls go otherwise unanswered. The
Auto Attendant has a voice greeting and an interactive menu to enable callers to reach
the desired extension.
Three Auto Attendant menus are available: a default menu, a Day menu and a Night
menu. The default menu instructs callers to “Enter the extension number or enter 0 for
the operator.” The system administrator can customize the Day menu and Night menu
with your own company’s greeting message and instructions to callers.
For more information, see “About the Auto Attendant” on page 31.
To manage the Auto Attendant Settings:
1. Press (MENU) to display the Menu with a fifth item, Auto Attendant Settings.
2. Press 5 to display the Auto Attendant Settings.
3. Highlight the name of the Auto Attendant you want to use and press .
4. Press to save the setting.
The system administrator enables the Auto Attendant by setting a phone line’s
Call Forward–No Answer destination as the Auto Attendant. When the Auto
Attendant is enabled, extensions may ring for incoming calls on that line, but if
the calls are not answered, they will be directed to the Auto Attendant.
Menu
1. Deskset Settings
3. Admin Settings
2. User Settings
Use or to scroll then press
SELECT or press 1-5.
Quick
Dial
4. Deskset Information
5. Auto Attendant Settings
Auto Attendant Settings
1. Default Menu
3. Night Menu
2. Day Menu
Quick
Dial
Use or to scroll or press 1-3.
Press Set? then press Save.
[Set]
Save Set?
Set?
Save