555-520-500 Issue 1, June 1987 AT&T SYSTEM 25 ADMINISTRATION MANUAL FOR R1V2
©1987 AT&T All Rights Reserved Printed in USA TO ORDER COPIES OF THIS DOCUMENT REFER TO DOCUMENT NUMBER 555-520-500. Contact: Your AT&T sales representative or Call: 800-432-6600, Monday to Friday between 7:30 am and 6:00 EST, or Write: AT&T Customer Information Center 2855 North Franklin Road PO. Box 19901 Indianapolis, Indiana 46219 Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.
FCC WARNING STATEMENT Federal Communications Commission (FCC) Rules require that you be notified of the following: ■ This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
System 25 Documents The following System 25 product documents are available for your reference. Copies may be purchased from the Customer Information Center (CIC) by calling 800-432-6600.
Contents 1 Introduction Implementation Planning Forms The System Administrator’s Role Using this Manual 2 How to Use the System Logging In to System 25 Correcting Typing Errors Making Backup Tapes The System 25 Administration Main Menu Administration Commands System Responses 3 2-1 2-2 2-2 2-3 2-4 2-10 Initializing the System Default Translations Initialization Sequence 4 1-1 1-1 1-2 3-1 3-3 Administering System-Wide Options Toll Restriction Options Call Coverage Options Pooled Modem Options Time
5 Administering Trunks Assigning a Trunk Removing a Trunk Assigning Class of Service to DID Trunks Assigning Class of Service to All Other Trunks 6 6-1 6-2 6-3 6-3 6-3 6-3 6-4 6-4 6-4 Administering Voice Stations Adding a Voice Station Display Support Removing a Voice Station Changing a Station Dial Code Moving a Voice Station Assigning Class of Service Options 8 5-3 Administering Auxiliary Equipment External Alerts (Port Type 253) Paging (Associated with Auxiliary Trunk Port) Paging (Associated with
9 Administering Attendant Equipment Assign a Switched Loop Attendant Console Assign a Second Attendant Console Move an Attendant Console Change an Attendant PDC Remove an Attendant Console Assign a Direct Extension Selector Console(s) Display Support Assign Class-of-Service to an Attendant Console Assign Attendant Options (DTAC and SLAC) 10 9-2 9-2 9-3 9-3 9-3 9-4 9-5 9-5 9-6 Administering Button Assignments Assigning Features to Buttons Default Button Assignments Button Assignment Tables Assigning Butt
13 Administering Tape Save/Restore Operations Using the Digital Tape Unit Save Your Translations Verify the Saved Translations Restore the System Translations from a Backup Tape 14 15 16 13-4 System Searches Administering RS232 Parameters Command Reference List of Tables Command Reference 17 13-1 13-2 13-3 Requirements for the SAT Index 16-1 16-3
Introduction This manual provides the information you need to administer AT&T System 25 station, network access, and system features. This includes configuring the system for initial service (that is, initializing the system) and making day-to-day changes required for efficient operation. This manual is for Release 1, Version 2 systems only. If you have a Release 1, Version 1 system, obtain an Administration Manual numbered 555- 500 -500.
■ Maintaining system security. ■ Notifying company management (and AT&T) about problems, alarms, and service complaints. If you have questions about system hardware or features, you may want to refer to the AT&T System 25 Reference Manual for more information. Using this Manual Before you use the SAT to administer your system, you should have received hands-on training. You should also read and understand Chapter 2, How to Use the System and Administering Tape Save/Restore Operations in Chapter 13.
How to Use the System This chapter describes the way you interact with the system using the System Administration Terminal (SAT). First, it tells you how to log in to System 25. Then, how to use the Main Menu to access areas of the system you want to administer. Next, it tells you how to view and change the way your system operates by entering administration commands. Finally, it describes the kinds of warning, error, and text messages the system supplies.
You can also end an administration session by: ■ Unplugging the cable from the modular jack connecting the terminal to the system. ■ Disconnecting the RS232 connector from the terminal. ■ Hanging up to drop the DTR signal on disconnect if you are connected via a modem. Correcting Typing Errors You can correct a typing error by pressing the backspace key.
The System 25 Administration Main Menu When you log in to the administration terminal, you see the Main Menu. This menu allows you to enter one of several command areas (Port, PDC, etc.).
Selecting a Main Menu Item To select an item from the Main Menu, just type the number of the item you want followed by (Return) If you type (Return) by itself or if you type a number that is not between 1 and 12, you see the following message: Must be a number from 1-12 Make one selection from menu- > Administration Commands Once you select an item from the Main Menu, you can administer the features and parameters accessible in that command area by entering commands.
Command Functions The previous section introduced you to the basic command formats. This section shows you how to enter or change: an action number, data value, or target value. Entering Commands Keep the following considerations about the Return key in mind as you enter commands: ■ As you will see in the section below, to “enter” information means to type the required numbers or letters and press (Return) The Return key is included in the examples in this chapter to accustom you to using it.
Here is an example of the D command: You see: Port = 10604 Action = 7 Data = 0 > To change, you enter D 5 (Return) and see: > Data = 5 Port = 10604 Action = 7 Data = 5 > Changing a Target Value You can change target values under the following Main Menu items: ■ Port ■ PDC ■ DGC ■ Toll Allowed List ■ RS232 As examples, the next two sections show you how to change a target value under the Port and PDC Main Menu items. You change target values under the other command areas in the same way.
Here is an example of the T (target select) command with PDC (Main Menu item 2): You see: PDC = 9876 Action = 1 Data = 201 > You enter T 8765 (Return) and see: > PDC = 8765 Action = Action Groups Some action numbers are part of groups. These groups are sets of closely related system parameters that need to be changed as a group. For example, when you assign a voice terminal, you must also assign a PDC. (See the example at the end of this section.
You enter 6789 (Return) and see: > Data = 6789 Port = 10408 Action = 2 Data = 6789 > There are no more members in this action group, so the system does not prompt for more data values. Display Support IDs The Display Support feature lets you enter an ID (or name) for each PDC, DDC, FPDC, DGC access code, and trunk, creating a database for use during system administration. For systems with a Switched Loop Attendant Console (SLAC), it is essential that you enter this information.
You enter C and see: FPDC: Action = 1 Data = 7777 > You enter C and see: FPDC: Action = 1 Data = 8888 > You enter C and see: FPDC: Action = 1 Data = 9999 > You enter C and see: P16: END OF LIST FPDC: Action=1 Data=0 > You may also “abort” the list by typing a, d, or m. Searches The Search menu item is similar to the lists described above. However, most types of searches require at least two steps: ■ Action = 1 Data = [data value] to identify the type of search you want.
System Responses During an administration session, there are occasions when you may enter inappropriate information at a prompt. While System 25 does not catch all input errors, it does catch many of them. System 25 has three means of responding to incorrect input: ■ Error messages ■ Print messages ■ Warnings Error Messages Error messages are in the general form: Error nnnn aaaaa aaaa [Where nnnn is a number] [Where aaaaa aaaa is a message] A second level of help is also available.
Print Messages This kind of message is straightforward–it conveys information. A print message does not describe an error condition. A print message appears at the end of certain search lists.
Initializing the System This section outlines the procedure for administering initial system translations (that is, for initializing) the system). To initialize the system, you must know the desired configuration. The System 25 implementation forms contain all the information necessary to initialize the system; they also form the basis for system Administration Records. These forms should be properly organized in the Administration Records Binder.
TABLE 3-1 Default Dial Code Assignments Port Default Code Trunk Numbers (not part of dial plan) 0001-0104 Station Dial Codes: Multiline voice terminals Single-line voice terminals Data terminals System Dial Codes: Trunk Access Codes: Loop start Ground start Tie trunks Attendant Call Park Night Service Modem Request Code (Pooled Modem) ARS 200-238 300-355 400-599 600-704 100 101 102 800-807 810 820 9 Limited Default Cold Start If you have many conflicting default codes, you may want to perform a lim
Initialization Sequence Begin with a Cold Start When you administer the initial translations, it is important that you begin from a known condition. You can establish a known condition by forcing a cold start (Menu 9, Action=20, Data=1 or 2). As explained in the previous section, a full default cold start (which takes about 3 minutes) causes the system to check all slots for valid circuit pack (CP) types and assign default translations to all ports (except auxiliary trunk ports).
TABLE 3-2 Initialization Sequence From the information provided on this form, Enter these translations: 1 System Options Form Enter system toll restriction options, pooled modem options, and other system options following the procedures in Administering System-Wide Options.
TABLE 3-2 Initialization Sequence (continued) 8 Voice and Data Station Records form Assign all station ports (except for attendant consoles), following the procedures in Administering Voice Stations and Administering Data Line and STARLAN CP Ports. Do not enter class-of-service parameters yet. There are some procedures you cannot complete until all stations are assigned, such as button assignments.
Administering System-Wide Options This section describes how to set system-wide options which include: ■ Toll Restrictions ■ Call Coverage ■ Pooled Modem Options ■ Time of Day ■ Date ■ Call accounting options which include: ■ — SMDR — Number of digits used for account codes Miscellaneous system options which include: — Maintenance Busy for Ground Start Trunks — CO trunk pool access code — Number of DID digits used for PDCs ■ Expert mode prompt ■ Administration password ■ Toll Ca
To allow toll restricted stations to make toll calls within your area code Specify whether your CO requires you to dial “ 1” before dialing calls outside your area code Specify whether your CO requires you to dial “1” before dialing toll calls within your area code To check toll restrictions on calls made over interPBX trunks (trunk type 805) that start with one specific digit 1 At Action = , enter 3 1 . 2 At Data = , enter 1 for yes or 0 for no. The default is 1 . 1 At Action = , enter 32.
To specify the number of rings before calls are sent to call coverage or call following calls return to their home station 1 At Action = , enter 4 1 . 2 At Data = , enter a number between 0 and 31 for the number of rings. The default is 2.
To state whether there is disconnect on received space To state whether the system should send a space character on disconnect 1 At Action = , enter 64. 2 At Data = , enter 1 for yes or 0 for no The default is 1 @ . 1 At Action = , enter 65. 2 At Data = , enter 1 for yes or 0 for no. The default is 1@. Time of Day To set the time of day 1 From the Main menu prompt, enter 4. 2 At Action = , enter 50.
Call Accounting Options From the Main menu prompt, enter 4, then set the following call accounting options: SMDR Specify whether SMDR records should be sent to the SMDR port To specify the minimum length (number of seconds) of outgoing calls that are reported by SMDR 1 At Action = , enter 52. 2 At Data = , enter 1 for yes or 0 for no. The default is 1@. 1 At Action = , enter 53. 2 At Data = , enter a number between 10 and 255. The default is 40.
Miscellaneous System Options From the Main menu prompt, enter 4, then set the following system options: To block maintenance busy of Ground Start trunks To assign the Central Office trunk pool access code 1 At Action = , enter 70. 2 At Data = , enter 0 for no or 1 for yes. The default is 0@. Note This code cannot be changed after any trunks have been assigned with this facility access code. 1 At Action = , enter 71. 2 At Data = , enter the CO trunk access code.
Administration Password To change the administration password 1 From the Main menu prompt, enter 4 . 2 At Action = , enter 75. 3 At Data = , enter the new password (eight or fewer printable characters, with no spaces). For security, the display always shows ????????. Toll Calls Allowed (TCA) Lists There are four Toll Calls Allowed Lists. Therefore, you must specify a target value from 1 through 4 to access these lists. The total number of entries must not exceed 64 for all 4 lists combined.
To delete a code from the list 1 At Action = , enter 3. 2 At Data = , enter the code you want to delete exactly as it was listed using Action=1. Floating PDCs (FPDCs) From the Main menu prompt, enter 5; then follow the procedure below to list, add, or delete an FPDC. To list FPDCs 1 At Action = , enter 1. 2 To continue the list, enter c after each FPDC is printed. To add an FPDC 1 At Action = , enter 2. 2 At Data = , enter the FPDC you want to add (1-9999). To delete an FPDC 1 At Action = , enter 3.
Virtual Facilities A Virtual Facility (VF) is a call-routing facility which is not defined by the physical facility (trunk) over which calls are routed. Instead, the facility is defined by a combination of access codes, authorization codes, and coded characters that allow special handling of the destination telephone number. VFs can be used to automatically route calls via other carrier networks, private networks, or tie trunks.
System Speed Dialing System Speed Dialing allows you to enter a four-character code at any terminal to call the associated phone number. Keep the following considerations in mind when assigning System Speed Dialing codes: ■ Speed Dialing Codes range from # 100 through # 189 (including the # sign). ■ The number you assign to a Speed Dialing Code can contain up to 28 characters or digits and/or special characters.
Administering Trunks This section shows you how to: ■ Assign and remove trunks ■ Assign class-of-service parameters for various types of trunks Assigning a Trunk To assign a trunk [AG] From the Main menu prompt, enter 1, then follow the procedures below to define the trunk type and assign a trunk number. Define the trunk type: 1 From the Main menu prompt, enter 1. 2 At Port = , enter the carrier/slot/port (CSSPP) to which you want to assign the trunk. 3 At Action = , enter 1.
TABLE 5-1 Trunk-Type Codes If the Trunk Type is: Ground Start, CO Ground Start, WATS, FX Loop Start, CO Loop Start, WATS, FX PBX/Centrex DID Immediate Dial DID Wink Start Auto-in/Auto-out Auto-in/Immediate Dial-out Immediate Dial-in/Auto-out Immediate Dial-in/Immediate Dial-out Wink Dial-in/Auto-out Wink Dial-in/Wink Dial-out Delay Dial-in/Auto-out Delay Dial-in/Delay Dial-out You Enter: 701* 702 801* 802 805† 901 902* 1001 1002 1003 1004 1005 1006* 1007 1008 * Default Type † You must select this code fo
Removing a Trunk To remove a trunk 1 From the Main menu prompt, enter 1. 2 At Port = , enter the physical port you want to remove in the form CSSPP. 3 At Action = , enter 1. 4 At Data = , enter 0. Note When you remove a trunk, any Display ID associated with the trunk is also removed. Assigning Class of Service to DID Trunks To assign class-of-service to a DID trunk 1 From the Main menu prompt, enter 1. 2 At Port = , enter the physical port to which you want to assign class of service.
TABLE 5-2 Trunk Class of Service (for all trunks except DID) COS CODE 0 1 2 3 4 5 6 7 8 9 NIGHT SERVICE ● ● OUTWARD SIGNALING TT TT TT TT DP DP DP DP TT TT 10 11 12 13 14 15 ● ● ● ● ● ● TT TT DP DP DP DP TT = Touch-Tone DP = Dial-Pulse 5-4 Administering Trunks IN ONLY SHORT DISCONNECT ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●
Class-of-Service Options Follow the procedures below to assign class-of-service options to this trunk. Pooled Facility Access Group: Is this trunk in a pooled facility access group? Dial Access 1 At Action = , enter 4. 2 At Data = , if the trunk is in a pooled facility access group, enter the facility access code (FAC). Enter 0 if the trunk is not in any group. The defaults are as follows: ■ 100 for Loop Start trunks ■ 101 for Ground Start trunks ■ 102 for Tie trunks 1 At Action = , enter 5.
1 At Action = , enter 7 . 2 At Data = , enter: ■ 1 to select Directed Night Service ■ 0 to select TAAS Night Service. The default is 1. Delay Announcement: To assign a Night Service delay announcement Type of Incoming Signaling (tie trunks only) 1 At Action = , enter 8. 2 At Data = , enter 1 for first delay announcement, 2 for second delay announcement, or 0 for none. The default is 0.
Assigning Trunk Options to a SLAC System The following options apply only to systems using the Switched Loop Attendant Console (SLAC), and are not administerable for DID trunks: To set the priority of a trunk to ring in the attendant-console queue 1 At Action = , enter 11. 2 At Data = , enter a trunk priority number, 0-7: ■ 1 - highest priority ■ 7 - lowest priority ■ 0 - the trunk won’t ring in the queue The default is 0.
Administering Auxiliary Equipment This section discusses how to assign and remove AT&T System 25 auxiliary equipment associated with special ports. It assumes that you know what special equipment is required and that you have read the System 25 Implementation Manual for R1V2 and/or the Reference Manual to understand which circuit boards you require to connect this special equipment. See the “Special Feature Port Type Codes” table in Command Reference.
Paging (Associated with Auxiliary Trunk Port) You can assign Paging to up to three zones. Each paging zone must be assigned to a separate port. Follow the procedure below to assign an access code and dial restriction to each zone. If, in addition, you want to assign one access code to all zones, follow the procedure below entitled “To assign an All-Zone access code.
Paging (Associated with CO Trunk Port) If the paging system is connected to a loop or ground start trunk port, simply assign a trunk facility access code for the port(s) so connected. DGC Delay Announcement To assign DGC Delay Announcement 1 At Action = , enter 1. 2 At Data = , enter 255. Directed Night Service Delay Announcement To assign Directed Night Service Delay Announcement [AG] 1 At Action = , enter 1.
You see Action = 2. At Data = , enter: ■ 0 - if you do not want Music on Special Hold ■ 1 - if you want Music on Special Hold Pooled Modem To assign a Pooled Modem circuit pack Note See the procedure for setting pooled modem options under Administering System-Wide Options. 1 At Action = , enter 1. 2 At Data = , enter 1 9 0 1 . Additional Tone Detector To assign an Additional Tone Detector circuit pack 1 At Action = , enter 1. 2 At Data = , enter 2 1 0 1 .
Administering Voice Stations ■ Assign voice terminals ■ Remove voice terminals ■ Assign and change station dial codes ■ Assign class of service Using the Port and PDC Menus: Class-of-service options for single-line and multiline voice terminals can be administered from either the PDC menu (Main Menu item 2) or from the Port menu (Main Menu item 1). This makes it convenient for you to administer a station based on the information you have.
TABLE 7-1 Voice Terminal Type Codes Terminal Type: Single-line without message waiting indicator Single-line with message waiting indicator 5-Button MERLIN CS Voice Terminal, Z7302H01 MERLIN CS Hands-Free-Answer Voice Terminal, Z7309H01 10-Button MERLIN CS Voice Terminal, Z7303H01 MERLIN CS Built-in-Speakerphone Voice Terminal, Z7305H03 34-Button MERLIN CS Voice Terminal, Z7305H01 34-Button Deluxe MERLIN CS Voice Terminal, Z7305H02 (non-attendant) MERLIN CS Built-in-Speakerphone Voice Terminal with 16-Char
4 At Data = , enter 0 . If this station is associated with another station(s) for features such as Call Coverage, Automatic Intercom, etc., you will see a warning message for each type of association. To go on with the action, respond to the system message, c for continue, any other key for abort. When there are no more associations with the station you want to remove, you see: NO MORE BLOCKS c for continue, any other key for abort 5 Enter c.
Moving a Voice Station Use this procedure when you want to move a station – its features, button assignments, and PDC — to another port. Keep these considerations in mind when you move a station: ■ The moved-to port must be vacant. ■ The terminal types must be the same; that is, you can only move a station to the same physical type (e.g., multiline voice terminal to multiline voice terminal port). To move a station to a new port 1 From the Main Menu prompt, enter 2.
To restrict dial access to all other trunk pools To restrict this station from making any outward calls To assign a toll restriction class 1 At Action = , enter 4. 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . 1 At Action = , enter 13. 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . 1 At Action = , enter 14.
Station Hunting: To administer this station to hunt to another station if busy Group Call Coverage: To specify which receiver group will cover this station’s calls 1 At Action = , enter 12. 2 At Data = , enter the PDC of the station to hunt to next, or 0 for none. The default is 0. 1 At Action = , enter 7. 2 At Data = , specify which “receiver” group will answer this station’s calls. Enter: ■ a call coverage group number, 1-32 ■ a DGC call coverage group number, 101-132.
To assign a trunk to this station for Night Service 1 At Action = , enter 52. 2 At Data = , enter a four-digit trunk number. Note Any given trunk can have no more than four Night Service coverage stations assigned to it. To delete a trunk from this station’s Night Service list 1 At Action = , enter 53. 2 At Data = , enter a four-digit trunk number. Multiline Voice Stations To assign class of service to a multiline voice station (including an attendant console) 1 From the Main Menu prompt, enter 2.
To assign a toll restriction class 1 At Action = , enter 14. 2 At Data = , enter a toll class number, 0-4, from the following list (the default is 0): 0 - Not toll restricted 1 - Toll call allowed lists 1-4 2 - Toll call allowed lists 2-4 3 - Toll call allowed lists 3-4 4 - Toll call allowed list 4 (only) To assign an ARS Facility Restriction Level (FRL) 1 At Action = , enter 15.
Group Call Coverage: To specify which receiver group will cover this station’s calls 1 At Action = , enter 7. ‡ 2 At Data = , enter ■ a call coverage group number, 1-32 ■ a DGC coverage group number, 101-132. This number actually corresponds to the DGC group number 1-32 (the “1” in the hundreds’ place indicates DGC coverage instead of standard call coverage). ■ 0 for none. The default is 1.
Night Service: To display the number of any trunks assigned to this station for Night Service To assign a trunk to this station for Night Service 1 At Action = , enter 5 1 . 2 To continue the list, enter C after each trunk number is printed. Note Any given trunk can have no more than four Night Service coverage stations assigned to it. 1 At Action = , enter 52. 2 At Data = , enter a four-digit trunk number.
Administering Data Line and STARLAN CP Ports Procedures in this section apply to: ■ A data terminal connected to a Data Line Card (DLC) via an ADU, but not to a data terminal connected via a modem ■ A STARLAN Interface Circuit Pack (STARLAN CP) in DLC-compatibility mode.
4 At Data = , enter the code for the data terminal you’re adding: ■ 1801 for a DLC (ZTN126 or TN726) ■ 1802 for a STARLAN CP (ZTN84). Note The only way to change an existing terminal type is to remove and reinstall the station. 5 Next, assign a Data Dial Code (DDC): You see the prompt, Action = 2. At Data = , enter the DDC for this station. The valid range is 1-9999. 6 To administer class of service for this station, see Assigning Class of Service Options in this chapter.
NO MORE BLOCKS c for continue, any other key for abort 5 Enter c. You see the following display when the station is removed: Action = 1 Data = 0 Note If you remove a station that is associated with other stations, you may need to reassign features on those other stations as well. Changing a Data Dial Code You can only change a dial code to one that does not conflict with any existing number. For more information; see the “Dial Plan” description in the System 25 Implementation Manual for R1V2.
To move a data station to a new port 1 From the Main Menu prompt, enter 2. 2 At PDC = , enter the DDC of the station you want to move. 3 At Action = , enter 0. The system displays the station’s present port assignment at Data = C S S P P 4 Type d, and at Data = , enter the new port assignment (CSSPP). Assigning Class-of-Service Options This section describes the class-of-service options — the calling restrictions and features — you can administer for data stations.
To restrict access to all other trunk pools To set calls to this station to hunt to another station if this station is busy 1 At Action = , enter 4. 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . 1 At Action = , enter 12. 2 At Data = , enter the DDC of the station to hunt to, or 0 for no hunt. The default is 0. Note If you are assigning this option to a STARLAN CP, the value you assign to the first port will not be copied to the other ports on the board.
To assign ARS Facility Restriction Level (FRL) 1 At Action = , enter 15. 2 At Data = , enter the FRL number, 0-3, from the following list (the default is 3): Level 0 1 2 3 To enter an associated voice/data station Allowed FRL Pools - 0 0,1 - 0,1,2 - 0,1,2,3 1 At Action = , enter 2 1 . 2 At Data = , enter: ■ the PDC or DDC of the associated station. See Action=22 next to restrict Third-Party Call Set-Up to just this associated station.
Set Baud Rate and Parity Note For each data terminal, indicate all permissible operating speeds and any required parity. To auto-adjust baud rate on call origination 1 At Action = , enter 61. ‡ 2 At Data = , enter 1 for yes or 0 for no. The default is 1 for DLC and 0 for STARLAN CP.
Can this terminal operate at a baud rate of 4800 bps? Can this terminal operate at a baud rate of 9600 bps? Can this terminal operate at a baud rate of 19200 bps? To assign the parity setting to correspond to the terminal’s parity setting 1 At Action = , enter 66. ‡ 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . 1 At Action = , enter 67. ‡ 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . 1 At Action = , enter 68. ‡ 2 At Data = , enter 1 for yes or 0 for no.
To allow the user to configure data port parameters To permit mismatch of baud rate between this port and a called port To echo dialed characters during call setup To set your disconnect code 1 At Action = , enter 71. ‡ 2 At Data = , enter 1 for yes or 0 for no. The default is 1. For a STARLAN CP, the default is 0. 1 At Action = , enter 72. ‡ 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . 1 At Action = , enter 73. ‡ 2 At Data = , enter 1 for yes or 0 for no. The default is 1.
Administering Attendant Equipment System 25 can have two attendant consoles, either Switched Loop Attendant Consoles (SLACs) or Direct Trunk Attendant Consoles (DTACs). You cannot mix a DTAC and a SLAC in the same system; both consoles must be the same type. If you have two attendant consoles, you will sometimes need to distinguish between the first and second consoles during administration.
Direct Extension Selector (DXS) Console System 25 assigns by default a selector (DXS) console, associated with the first attendant console, to the second ATL port in the system. Therefore, if you do not have a DXS console, you need to remove the default assignments before you can reassign this port. Assign a Switched Loop Attendant Console To replace the default DTAC with a SLAC 1 From the Main Menu prompt, enter 1. 2 At Port = , enter the default port assignment for the attendant console (CSSPP).
Move an Attendant Console To move an attendant console to a different port (DTAC or SLAC) 1 From the Main menu prompt, enter 2. 2 At PDC = , enter the PDC for the attendant you want to move. 3 At Action = , enter 0 4 At Data = , enter the new CSSPP for this attendant console. Change an Attendant PDC To change the attendant PDC 1 From the Main menu prompt, enter 1 . 2 At Port = , enter the CSSPP for the attendant console. 3 At Action = , enter 2 . 4 At Data = , enter the new PDC for the attendant.
To remove an attendant console 1 From the Main Menu prompt, enter 1. 2 At Port = , enter the CSSPP for the attendant console you’re removing. 3 At Action = , enter 1. 4 At Data = , enter 0. You will see a warning message for each type of association the attendant console has with another station, for example, for personal lines or Night Service coverage. To go on with the action, type c each time you see the system message, c for continue, any other key for abort.
5 Type t and at Port = , enter the new CSSPP for the DXS console. 6 At Action = , enter 1. 7 At Data = , enter ■ 1601 for the first DXS console ■ 1602 for the second DXS console. Note When you move a DXS console, System 25 automatically reassigns the group select buttons you had administered for the previous port assignment. You do not have to readminister those buttons at the new port assignment. To remove a selector (DXS) console 1 From the Main menu prompt, enter 1.
Assign Attendant Options (DTAC and SLAC) To assign options to an attendant console From the Main menu prompt, enter 4. Assign options to the DTAC or SLAC as described below. To assign the number of rings before unanswered calls extended by the attendant return to the console 1 At Action = , enter 3.
To assign the number of rings before unanswered DGC calls are sent to the delay announcement or a button appearance To assign PDCs used to access calls parked by the attendant 1 At Action = , enter 7. 2 At Data = , enter the number of rings, 1-31. The default is 5. Action = 11 with a default Data of 800 is the first of eight possible PDCs used to access a call on the DXS console which has been parked by the attendant. The remaining seven PDCs use Actions 12 through 18.
To assign a DID access code to the SLAC To enable Automatic Hold To set calls to return to the common queue after second hold timer expires To specify the PDC of the station serving as coverage when the attendant is in POS BUSY mode (for single-SLAC systems only) 1 At Action = , enter 84. 2 At Data = , enter the DID access code people outside the system will use to call the attendant. (PDC format, no leading zeros, can’t exist in system number plan prior to this). 1 At Action = , enter 8 5 .
SLAC Call-Type Options Call-type options let you set priorities for the eight types of calls that come into the attendant console queue. By default, the system sets the priorities for all call types to four, as shown in Table 9-1.
Assigning Message-Center-Like Defaults To specify which attendant console should have message-center-like operation (for dual-SLAC systems only) 1 At Action = , enter 90. 2 At Data = , enter ■ 1 for the first attendant ■ 2 for the second attendant ■ 0 for neither attendant The default is 0. Setting Call-Type Options Follow the procedures below for each call-type priority you want to change Note When you change a message-center-like default, the data value for Action=90 reverts to 0.
To specify which attendant should receive each call type (dual-SLAC systems only) 1 At Action = , enter 91. 2 At Data = , enter the call-type code, 1-8 (see Table 9-1). 3 Type a and at Action = , enter 9 3 . 4 At Data = , enter the attendant position number, 0-2: ■ 1 for the first attendant ■ 2 for the second attendant ■ 0 for either attendant Note Call-type codes 2 and 6 are not administrable.
Administering Button Assignments This section describes how to assign buttons to: ■ Multiline sets ■ Attendant consoles ■ Selector consoles Note Some button assignment features (e. g., Auto Intercom and Station-to-Station Message Waiting) require administering buttons on more than one voice terminal. Such features become fully operable (and available for testing) only after you administer both voice terminals.
Selector Console (DXS) The selector console (DXS) has seven group select buttons that can be assigned, or “programmed.” (It also has a non-programmable test button located at the right-hand end of the button row. ) Each of the programmable buttons is a “base” number. For example, if the first programmable DXS group select button is set to “10••,” the attendant can press this button to access PDCs 1000 through 1099. If the second button is set to “2••,” the attendant can access the PDCs 200 through 299, etc.
Button Assignment Tables TABLE 10-1 Multi line Set Button Defaults 7 - SYS ACCESS† 8 - SYS ACCESS† 9 - REP DIAL 10 - REP DIAL 11 - LAST # DIALED 12 13 14 15 16 - FLEX DSS ACCT ENTRY SEND ALL CALLS FLEX DSS FLEX DSS 17 - FLEX DSS 18 - FLEX DSS 19 - FLEX DSS 20 - FLEX DSS 21 - FLEX DSS 22 - FLEX DSS 23 - FLEX DSS 24 - FLEX DSS 25 - FLEX DSS 26 - FLEX DSS 27 - FLEX DSS 28 - FLEX DSS 29 - FLEX DSS 30 - FLEX DSS 31 - FLEX DSS 32 - FLEX DSS 33 - FLEX DSS 34 - FLEX DSS 35 - FLEX DSS 36 - FLEX DSS 37 - FLEX D
TABLE 10-3 Direct Trunk Attendant Console (Cold Start Defaults) 7 - SYS ACCESS† 8 - SYS ACCESS† 9 - REP DIAL 10 - REP DIAL 11 - LAST # DIALED 12 13 14 15 16 - FLEX DSS - ACCT ENTRY - ATT MSG - NIGHT - ALARM† 17 - Trunk 0001 18 - Trunk 0002 19 - Trunk 0003 20 - Trunk 0004 21 - Trunk 0005 22 - Trunk 0006 23 - Trunk 0007 24 - Trunk 0008 25 - COVER-GRP 26 - RTN-DA† 27 - RTN-BUSY† 28 - START† 29 - Trunk 0009 30 - Trunk 0010 31 - Trunk 0011 32 - Trunk 0012 33 - Trunk 0013 34 - Trunk 0014 35 - Trunk 0015 36 -
TABLE 10-5 DXS Console Button Defaults 2.. 3.. 4.. 5.. 6.. 7.. 8.. TEST† TABLE 10-6 MET Set Button Defaults 7 - SYS ACCESS† 8 - SYS ACCESS† 9 - REP DIAL 10 - REP DIAL 11 - LAST # DIALED Message† Drop† Conference† Transfer† Hold† † These buttons/features cannot be reassigned.
Assigning Buttons to Multiline Terminals and Attendant Consoles To assign a feature to a button on a multiline voice terminal or attendant console, begin with this step 1 From the Main menu prompt, enter 2. 2 At PDC = , enter the PDC of the voice terminal or attendant console. 3 At Action = , enter 1 0 0 . 4 At Data = , enter the button number (from the preceding tables) you’re assigning the feature to. To complete a button assignment, find the feature you want to assign from the list below.
5 You see the prompt, Action = 103. 6 Is this station the “owner” of this line? At Data = , enter 1 for yes or 0 for no. 7 You see the prompt, Action = 104. 8 At Data = , enter 1 to enable ringing at this set, 0 otherwise. To assign Exclusion (EXCLUSION) To assign Station-toStation Messaging (MSG WAIT) [AG] (This is a two-station feature. ) 1 At Action = , enter 101. 2 At Data = , enter 4. 1 At Action = , enter 1 0 1 . 2 At Data = , enter 5. 3 You see the prompt, Action = 102.
To assign Automatic Intercom (AUTO ICOM) [AG] (This is a twostation feature. ) 1 At Action = , enter 1 0 1 . 2 At Data = , enter 8. 3 You see the prompt, Action = 102. 4 At Data = , enter the called station’s PDC. 5 You see the prompt, Action = 103. 6 At Data = , enter the called station’s Automatic Intercom button number. To assign a Data button [AG] 1 At Action = , enter 1 0 1 . 2 At Data = , enter 9. 3 You see the prompt, Action = 102. 4 At Data = , enter the DDC of the associated data station.
To assign Call CoverageIndividual (COVER-IND) [AG] 1 At Action = , enter 1 0 1 . 2 At Data = , enter 12. † 3 You see the prompt, Action = 102. 4 At Data = , enter the covered station’s PDC. 5 You see the prompt, Action = 103. 6 At Data = , enter 1 to enable ringing (strongly recommended), 0 otherwise. Note The SLAC cannot be assigned as the covered PDC for individual call coverage.
To assign an AUTO ANS button To assign Last Number Dialed (LAST # DIALED) 1 At Action = , enter 101. 2 At Data = , enter 21. 1 At Action = , enter 101. 2 At Data = , enter 3 5 . Assigning Attendant-Console-Specific Buttons Button Default Tables for Multiline Set, Primary Attendant Console, Secondary Console, and DXS Console appear earlier in this chapter. Table 16-3 in Command Reference summarizes button codes and associated translation items.
To assign Position Busy (POS BUSY) Note For a DTAC, this feature can only be administered when there are two attendant consoles. For a SLAC, this feature can be administered when there are one or two consoles. For a system with only one SLAC, see the procedure for assigning a covering station PDC for the attendant (Action= 87) under Assign Attendant Options. 1 At Action = , enter 1 0 1 . 2 At Data = , enter 18.
Administering Direct Group Calling (DGC) Groups This section tells you how to add DGC groups, assign access codes to DGC groups, and add and remove DGC group members. Keep the following considerations in mind as you administer DGC groups: ■ You can assign a maximum of 32 DGC groups; therefore, target values (i.e., your response to the “DGC =“ prompt) will be a number from 1 through 32. ■ Each group can have a maximum of 10 members ■ A station can be a member of only one DGC group.
To disable DGC queuing 1 At Action = , enter 2. 2 At Data = , enter 1 for yes or 0 for no. The default is 0 . To list stations in a DGC group To add a station to a DGC group To delete a DGC group member 1 At Action = , enter 11. 2 To continue the list, enter c PDC or DDC is printed. 1 At Action = , enter 12 2 At Data = , enter the PDC or DDC of the station you’re adding to the group. The maximum is 10 stations per group. 1 At Action = , enter 1 3 .
Administering Automatic Route Selection (ARS) The procedures in this section show you how to define ARS patterns and lists. If you do not define these patterns and lists, then ARS calls will be routed over the local CO facility. For more information about making ARS choices, see the Reference Manual. To administer ARS, begin with this step 1 From the Main Menu prompt, enter 11. Assign ARS Access Code Note This dial code accesses ARS routing. 1 At Action = , enter 4 0 1 .
ARS Patterns The next set of procedures tells you how to assign routing patterns for “A” and “B” subpatterns. Each subpattern consists of a set of routes and associated Facility Restriction Levels (FRLs) plus DDD overflow authorization with an associated FRL. The information required for subpatterns A and B is similar except that start times and stop times are associated only with A subpatterns.
To assign a stop time for subpattern A To assign Route 1 for Subpattern A To assign Facility Restriction Level (FRL) for Subpattern A, Route 1: To assign Route 2 for Subpattern A To assign an FRL for Subpattern A, Route 2 To assign Route 3 for Subpattern A To assign an FRL for Subpattern A, Route 3: 1 At Action = , enter 102. † 2 At Data = , enter the stop time in the form HOUR, MINUTES (HHMM). 1 At Action = , enter 110.
To allow Subpattern A to overflow to DDD To assign an FRL for DDD overflow: 1 At Action = , enter 140. † 2 At Data = , enter 1 for yes or 0 for no, The default is 0, 1 At Action = , enter 141. † 2 At Data = , enter an FRL, 0-3. Define Subpattern B Actions 200 and 210 through 241 define the routing patterns (1 through 8) for the “B” subpatterns. These patterns are analogous to those assigned in the preceding section.
To assign an FRL for Subpattern B, Route 2: To assign Route 3 for Subpattern B To assign an FRL for Subpattern B, Route 3: To allow Subpattern B to overflow to DDD To assign an FRL for DDD overflow: 1 At Action = , enter 221. † 2 At Data = , enter an FRL, 0-3. 1 At Action = , enter 230. † 2 At Data = , enter an FAC or VFC. 1 At Action = , enter 231. † 2 At Data = , enter an FRL, 0-3 1 At Action = , enter 240. † 2 At Data = , enter 1 for yes or 0 for no. The default is 0. 1 At Action = , enter 241.
Area Code Routing Table All North American area codes are assigned to routing pattern 1 by default, except area codes N00 and N10, which default to 0. To assign a different routing pattern to an area code [AG] 1 At Action = , enter 3 0 0 . 2 At Data = , enter the area code. 3 You see the prompt, Action = 301. 4 At Data = , enter a routing pattern (1-8), or 0 for no pattern (CO routing). The default is 1.
Add Central Office Code to this HAC exception list. Remove Central Office Code from this HAC exception list. Display Central Office Codes on this HAC exception list. Add a (7-digit) Telephone Number to this HAC exception list. 1 At Action = , enter 512. ‡ 2 At Data = , enter a three-digit Central Office Code (NXX). 1 At Action = , enter 513. ‡ 2 At Data = , enter a three-digit Central Office Code (NXX) 1 At Action = , enter 511. ‡ 2 Enter c to continue the list.
Other Area Codes Exception List Enter a Pattern Number to handle this Other Area Codes Exception Telephone Number. Add a number to the Other Area Codes Exception List. Remove a number from the Other Area Codes Exception List. Display entries in Other Area Codes Exception List. 1 At Action = , enter 8 0 0 . 2 At Data = , enter a pattern number (1-8). 1 At Action = , enter 822. † 2 At Data = , enter the first 8 digits of a 10-digit telephone number.
Assign “associated” Area Code. How many leading digits should be removed for calls to the associated Area Code? Specify digits to be prefixed, after deleting digits as specified by Action 702 above, for calls to the associated Area Code. How many leading digits should be removed for calls not to the associated Area Code? Specify digits to be prefixed, after deleting digits as specified by Action 704 above, for calls not within the associated Area Code. ‡ 1 At Action = , enter 701.
Administering Tape Save/Restore Operations If you do not have a digital tape unit, you should skip this chapter. The procedures described below assume that your digital tape unit is correctly connected and turned on. See the System 25 Installation and Test Manual for further information. It is also assumed that you will use a high quality audio cassette tape. It is important that you make two backup tapes and that you verify each of those tapes every time you save translations.
4 Press the REWIND button, and wait for the tape unit to completely rewind tape. [You should do this before beginning any save, verify, or restore operation so you know that you are at the beginning of the tape. ] You do not have to be concerned about the clear “leader” material at the beginning and end of the tape. The system will start the tape at the correct point. 5 Press the STOP/EJECT button to disengage the REWIND button. Save Your Translations To begin 1 Insert cassette and rewind the tape.
If the save is successful, the SAT displays: SAVE COMPLETED SUCCESSFULLY 5 Press the STOP/EJECT button on the tape unit. 6 Rewind the tape. 7 Follow the Verify procedure below. To troubleshoot If the Save is not successful, the SAT displays: SAVE FAILED 1 Rewind the tape and repeat the Save procedure. 2 If this save is successful, follow steps 5 through 7 above. 3 If this save is not successful, contact your AT&T service representative.
5 Rewind the tape. 6 Label the tape with the date and time. Store the tape in a safe place. If the verification is unsuccessful, the SAT displays: VERIFY FAILED To troubleshoot 1 Rewind the tape and repeat the verification procedure. 2 If this verification is successful, follow steps 5 and 6 above. 3 If the verification fails a second time, save a new tape following the above procedures, and contact your AT&T service representative.
4 Type c. The line now reads: Save/Restore: Action = 3 Data = 1 The tape unit automatically starts the Restore procedure at this point and stops when the restoration is complete. If the restoration is successful, the SAT displays: INITIATED WARM START Following this procedure, the system automatically “warm starts” to initialize the system’s ports with the options read into the system. 5 Rewind the tape. 6 Store the tape in a safe place.
System Searches This section describes how to search for various system information. Most searches require a minimum of two levels of search specification. The first level identifies what we might call the kind of search you want to begin (e.g., Search for Call Coverage Senders for a particular group). The second level generally identifies the specific search object (e.g., the Call Coverage Group). If there is a third level, it further defines the range of the search.
PDCs of Group Call Coverage Sender Stations 1 At Action = , enter 1. 2 At Data = , enter 1 3 At Action = , enter 2. 4 At Data = , enter the call coverage group number, from 1-32, or 101-132 for a DGC coverage group number. 5 Enter C to initiate the search — here and in the remainder of search functions. PDCs of Stations in a Specified Call Coverage Receiver Group 1 At Action = , enter 1. 2 At Data = , enter 2. 3 At Action = , enter 2 .
PDCs of Stations that Hunt to a Specified Station 1 At Action = , enter 1. 2 At Data = , enter 5. 3 At Action = , enter 2. 4 At Data = , enter the hunted-to station’s PDC. DGC Group Number for a Specified Station This search produces the DGC group number to which the specified station belongs. 1 At Action = , enter 1 2 At Data = , enter 6. 3 At Action = , enter 2. 4 At Data = , enter the PDC of the station belonging to the searched-for DGC group. PDCs of Stations in a DGC Group 1 At Action = , enter 1.
PDCs of Call Pickup Group Member Stations 1 At Action = , enter 1. 2 At Data = , enter 9. 3 At Action = , enter 2. 4 At Data = , enter the call pickup group number, from 1 through 16. Assigned PDCs 1 At Action = , enter 1. 2 At Data = , enter 11. PDCs of Stations Associated with a specific Directed Night Service Trunk 1 At Action = , enter 1. 2 At Data = , enter 12. 3 At Action = , enter 2 . 4 At Data = , enter a four-digit trunk number.
Note This search expects input in the form NNN or in the form N•• where N is the initial digit or two digits identifying the station, trunk, special port, data, or empty board for which you are searching and •• is the wildcard representation. Output will be in the form CSS•• where C is the cabinet number, SS is the number of the slot in that cabinet, and •• is the wildcard representation for the port numbers on that slot.
Translated Board Locations 1 At Action = , enter 1 2 At Data = , enter 17. 3 At Action = , enter 2. 4 At Data = , enter information from tables 16-26 and 16-27 in Chapter 16. To search for empty slots (board locations): 1 At Action = , enter 2. 2 at Data = , enter 0. Translated Port Locations Note This search (in its default “Action=3 Data=0” mode [translated ports]) produces a found translated port location number in the form CSSPP.
Port Location of External Alert This search requires a PDC for input; it returns the port location (CSSPP) of the external alert associated with the station. 1 At Action = , enter 1. 2 At Data = , enter 19. 3 At Action = , enter 2. 4 At Data = , enter the PDC of the station with external alert. Button Location on Stations This search yields a button number(s) that has assigned to it the function for which you are searching on a given station. 1 At Action = , enter 1. 2 At Data = , enter 20.
DDCs that can dial for a station or data port via Third-Party Call Set-Up 1 At Action = , enter 1. 2 At Data = , enter 22. 3 At Action = 2, enter the PDC or DDC being “dialed for” (the associated station). Permanent System Alarms 1 At Action = , enter 1. 2 At Data = , enter 30. 3 Enter c to list, enter r to remove. Transient System Alarms 1 At Action = , enter 1. 2 At Data = , enter 31. 3 Enter c to list, enter r to remove. Most Recent Errors 1 At Action = , enter 1. 2 At Data = , enter 32.
Display Support Searches The Display Support feature lets you search for IDs (or names) associated with PDCs, DDCs, FPDCs, DGC groups, and trunk numbers. System 25 stores a maximum of 272 IDs in two alphabetical lists. One list is for trunk IDs, the other is for non-trunk IDs (the PDCs, DDCs, FPDCs, and DGCs). Two types of searches are available for both lists: ■ Given number, get ID ■ Given ID, get number Matching Display IDs To search for an ID, System 25 reads the name from left to right.
Display ID for a Trunk LDN (trunks only) 1 At Action = , enter 1. 2 At Data = , enter 41. 3 At Action = 2, enter the trunk LDN. Number for a given Display ID (non-trunk) 1 At Action = , enter 1. 2 At Data = , enter 42. 3 At Action = 2, enter the Display ID for the PDC, DDC, FPDC, or DGC Display ID (enclosed in double quotes). Trunk number for a given Display ID (trunks only) 1 At Action = , enter 1. 2 At Data = , enter 43. 3 At Action = 2, enter the trunk Display ID (enclosed in double quotes).
Listing Circuit Packs This item lets you list the board type, vintage, and cabinet location for each circuit pack in the system, except the CPU and Memory CPs. When you enter Data= 50 for this action item, you see: SLOT CABINET 1 CABINET 2 CABINET 3 and the message, Type c to list. When you type c, the system displays information for slot number one, as follows: SLOT CABINET 1 CABINET 2 CABINET 3 ZTN85 04 01 This display tells you there is a ZTN-85 04 in cabinet 2, slot 1.
Administering RS232 Parameters Action/data pairs associated with Main Menu item 10 (RS232) are used to administer System 25 peripheral equipment: System Administration Terminal, SMDR output port, and Digital Tape Unit. Any or all of these peripherals can be physically connected to System 25 via branches of an octopus cable. Within limits, it is possible to reassign each channel to different physical connectors.
Reassign an RS232 connector function 1 At Action = , enter 1. 2 At Data = , enter the function you want to assign to the Target connector from the following list: 0 - None (disconnect function) 1 - Admin. (Target 1 or 4 only) 2 - SMDR (Target 2 or 3 only) 3 - Tape (Target 3 only) 4 - Reserved See footnote* on previous page for default function.
Command Reference LIST OF TABLES TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE TABLE 16-1 16-2 16-3 16-4 16-5 16-6 PORT/PDC Administration, Voice Terminal (Menu=1/2) Voice Terminal Type Codes Feature Button Translation (Menu=1/2) Multiline Set Button Defaults Switched Loop Attendant Console Button Defaults (Type 310) Direct Trunk Attendant Console Button Defaults (Cold-Start Def
Command Reference The tables in this chapter are intended to help those thoroughly familiar with system administration locate specific information without having to refer to the full text in the administration procedure chapters. Unless you are an experienced System Administrator, however, you should follow the administration procedures. Default values, if applicable, are indicated in bold print in these tables.
TABLE 16-1 PORT/PDC Administration, Voice Terminals (Menu=1/2) ACTION 0 1 2 3 4 5 6 7 DESCRIPTION Physical port number Enter terminal type code Enter PDC Restrict dial access to CO trunk pool Restrict dial access to all other trunk pools Assign ringing line preference† Assign prime line preference† Assign call coverage receiver group‡ 8 Assign call coverage ring on no answer‡ 9 Assign call coverage ring on busy‡ 10 11 12 13 14 15 16 51 52 53 60 90 Make this an extended station Assign a group pickup
TABLE 16-2 Voice Terminal Type Codes If the Terminal Type is: Single-line without message waiting indicator Single-line with message waiting indicator 5-Button MERLIN CS Voice Terminal, Z7302H01 MERLIN CS Hands-Free-Answer Voice Terminal, Z7309H01 10-Button MERLIN CS Voice Terminal, Z7303H01 MERLIN CS Built-in-Speakerphone Voice Terminal, Z7305H03 34-Button MERLIN CS Voice Terminal, Z7305H01 34-Button Deluxe MERLIN CS Voice Terminal, Z7305H02 (non-attendant) MERLIN CS Built-in-Speakerphone Voice Terminal w
TABLE 16-3 Feature Button Translation (Menu=1/2) “Action=100” is required before action(s) 101-104 listed in this table are administered.
TABLE 16-3 10 Feature Button Translation (Menu=1/2) (continued) “Action=100” is required before action(s) 101-104 listed in this table are administered. ACTION 101 31 32 33 34 35 NOTES BUTTON TYPE (Note 1 & 2A) (Note 1 & 2A) JOIN DESTINATION (Note 1 & 2A) (Note 1 & 2A) LOCAL SCROLL LAST # DIALED ACTION 102 ACTION 103 NOTES: A ? mark indicates that a yes/no (1/0) response is required. If a (No) or (Yes) is present, this indicates a strongly suggested response.
TABLE 16-4 Multiline Set Button Defaults 7 - SYS ACCESS† 8 - SYS ACCESS† 9 - REP DIAL 10 - REP DIAL 11 - LAST # DIALED 12 13 14 15 16 - FLEX DSS ACCT ENTRY SEND ALL CALLS FLEX DSS FLEX DSS 17 - FLEX DSS 18 - FLEX DSS 19 - FLEX DSS 20 - FLEX DSS 21 - FLEX DSS 22 - FLEX DSS 23 - FLEX DSS 24 - FLEX DSS 25 - FLEX DSS 26 - FLEX DSS 27 - FLEX DSS 28 - FLEX DSS 29 - FLEX DSS 30 - FLEX DSS 31 - FLEX DSS 32 - FLEX DSS 33 - FLEX DSS 34 - FLEX DSS 35 - FLEX DSS 36 - FLEX DSS 37 - FLEX DSS 38 - FLEX DSS 39 - FLEX
TABLE 16-6 Direct Trunk Attendant Console Button Defaults (Cold-Start Defaults) 7 - SYS ACCESS† 8 - SYS ACCESS† 9 - REP DIAL 10 - REP DIAL 11 - LAST # DIALED 12 - FLEX DSS 13 - ACCT ENTRY 14 - ATT MSG 15 - NIGHT 16 - ALARM† 17 - Trunk 0001 18 - Trunk 0002 19 - Trunk 0003 20 - Trunk 0004 21 - Trunk 0005 22 - Trunk 0006 23 - Trunk 0007 24 - Trunk 0008 25 - COVER-GRP 26 - RTN-DA† 27 - RTN-BUSY† 28 - START† 29 - Trunk 0009 30 - Trunk 0010 31 - Trunk 0011 32 - Trunk 0012 33 - Trunk 0013 34 - Trunk 0014 35 -
TABLE 16-7 Direct Trunk Attendant Console Defaults (Administration-Installed Defaults) 7 - SYS ACCESS† 8 - SYS ACCESS† 9 - REP DIAL 10 - REP DIAL 11 - LAST # DIALED 2. . 12 - FLEX DSS 13 - ACCT ENTRY 14 - ATT MSG 15-0 16 - ALARM† 17-0 18-0 19-0 20-0 21-0 22-0 23-0 24-0 25 - COVER GRP 26 - RTN-DA† 27 - RTN-BUSY† 28 - START† DXS CONSOLE BUTTON DEFAULTS 3.. 4.. 5.. 6.. 7.. 8..
TABLE 16-9 PORT/PDC Administration, Data Terminals (Menu=1/2) ACTION 0 1 2 3 4 12 13 14 15 21 22 61 62 63 64 65 66 67 68 69 DESCRIPTION Physical port number Enter data type code Enter DDC Restrict dial access to CO trunk pool† Restrict dial access to all other trunk pools† DDC of station to hunt to next Restrict this station from making outward calls† Assign toll restriction class† Assign ARS Facility Restriction Level† Enter associated voice/data endpoint station‡ Restrict Third-Party Call Set-Up so user
TABLE 16-9 PORT/PDC Administration, Data Terminals (Menu=1/2) (continued) ACTION 70 71 72 73 74 75 77 90 DESCRIPTION Allow keyboard dialing/Command Mode* Allow user configuration of data port parameters.* (The default is 0 for STARLAN CP) Allow mismatch of user’s data module and data port baud rate* Allow characters dialed from keyboard to be echoed by the data port* Enter your disconnect code* Allow call progress text messages to be displayed on screen.
TABLE 16-10 Data Port Type Codes IF THE DATA PORT TYPE IS Data Line Card (DLC) functionality for ZTN126 or TN726 STARLAN Interface Circuit Pack (STARLAN CP) in DLCcompatibility mode Disable this individual port (for any of the above data port types) CODE: 1801 1802 0 Command Reference 16-13
TABLE 16-11 Port Administration, Trunks (Menu=1) ACTION 0 1 2 3 DESCRIPTION Physical port number Enter trunk port type code Enter trunk number Assign class-of-service code 4 Assign pooled facility access code.
TABLE 16-12 Trunk Type Codes If the Trunk Type is: Ground Start, CO Ground Start, WATS, FX Loop Start, CO Loop Start, WATS, FX PBX/Centrex DID Immediate Dial DID Wink Start Auto-in/Auto-out Auto-in/Immediate Dial-out Immediate Dial-in/Auto-out Immediate Dial-in/Immediate Dial-out Wink Dial-in/Auto-out Wink Dial-in/Wink Dial-out Delay Dial-in/Auto-out Delay Dial-in/Delay Dial-out Code: 701* 702 801* 802 805† 901 902* 1001 1002 1003 1004 1005 1006* 1007 1008 *Default Types † Required for Centrex Command R
TABLE 16-13 Trunk COS CODE 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 TRUNK CLASS-OF-SERVICE (FOR ALL TRUNKS EXCEPT DID) NIGHT IN SHORT OUTWARD DISCONNECT ONLY SERVICE SIGNALING TT ● TT ● TT ● ● TT DP ● DP ● DP ● ● DP ● TT ● ● TT ● ● TT ● ● ● TT ● DP ● ● DP ● ● DP ● DP ● ● TT = Touch-Tone DP = Dial-Pulse 16-16 Command Reference
TABLE 16-14 Port Administration, Auxiliary Equipment (Menu=1) ACTION 0 1 1 2 1 DESCRIPTION Display physical port number, in the form CSSPP Enter special feature port type code Assign external alerts Assign associated station number 2 Assign paging Interface (associated with auxiliary trunk circuit) Assign PDC for this zone 3 Assign all-zone PDC 4 1 1 Dial restrict this zone (1=YES/0=NO) Assign DGC delay announcement Assign directed night service delay announcement 2 Assign number of rings before d
TABLE 16-15 Special Feature Port Type Codes This table shows data values associated with Action = 1 on Table 16-14 FEATURE Tone Detector External Alert 1st Page Zone 2nd Page Zone 3rd Page Zone nth Page Zone DGC Delay Ann. Dial Dictation Music-On-Hold 1st N.S. Delay Ann. 2nd N.S. Delay Ann.
TABLE 16-16 Port Options ACTION 32 33 34 35 36 37 38 * WARNING: PORTS, Station/Trunk/Special Port Circuit Board Options FOR QUALIFIED SYSTEMS TECHNICIANS ONLY* (See Table 16-17 , “Applicable Options”) DATA DESCRIPTION [0-2540 msec; 500] Set CO disconnect time (in 20 msec increments) [0-2540 msec; 60] Set end-to-end signaling tone timing (in 20 msec increments) [0-2540 msec; 60] Set end-to-end signaling pause timing (in 20 msec increments) [1 / 0] Set hybrid balance.
TABLE 16-17 Applicable Options See WARNING for Table 16-16. Also note that a bullet in a box on this table indicates that the default value for that action (shown in Table 16-16) is applicable for this circuit board. No bullet indicates that the option is not applicable. CIRCUIT BOARD ZTN76 ZTN77 TN753 TN760 TN763 TN742 ZTN78 ZTN79 TN735 ZTN85 TN748 BOARD TYPE GS Trunk LS Trunk DID Trunk TIE Trunk AUX Trunk T.T. Station T.T. Station ATL Station MET Station S VC. Ckt. Tone Det.
TABLE 16-18 PDC Administration (Menu=2) ACTION 0 1 2-53 90 DESCRIPTION Move this station to a new port (moved-to port must be vacant) Display terminal type code All other Assign/remove PDC Display ID DATA [CSSPP (new port assignment)] [See Table 16-2] See note below. [”11 characters or less”, or “” to remove] Note Action/data items administrable under PDC (Menu = 2) are the same as those administrable under Port (Menu = 1). (See Table 16-1.
TABLE 16-19 System Administration (Menu=4) ACTION 3 4 5 6 7 11-18 25 26 25 26 27 30 31 32 33 34 40 DESCRIPTION Assign the number of rings before unanswered calls extended by Attendant return to the console (1-31) Force DID calls to unassigned DID numbers to ring at Attendant Console Force calls to FPDCs that are not logged in anywhere to ring at the Attendant Console Assign the number of seconds before a camped-on call returns to the Attendant Console (1-120) Assign the number of rings before unanswered D
TABLE 16-19 System Administration (Menu=4) (continued) ACTION 41 50 51 52 53 60 61 62 63 64 65 70 71 72 73 74 75 81 DESCRIPTION Specify the number of rings before calls are sent to call coverage or call following calls return to their home station Set time of day Set the date Allow SMDR records to be sent to the SMDR port Start billing calls how many seconds after the last digit is dialed Specify the modem request code Does the receiver respond to remote loop Disconnect on loss of carrier Are pins CF and
TABLE 16-19 System Administration (Menu=4) (continued) ACTION 82 83 84 85 86 87 90 91 92 93 DESCRIPTION Switched Loop Attendant system: Queue should act as coverage receiver for which call coverage group? Switched Loop Attendant system: Length of hold timer (seconds) Switched Loop Attendant system: DID access code to receive “0” treatment (PDC format, no leading zeros, can’t exist in system number plan prior to this) Switched Loop Attendant system: Enable automatic hold feature? Switched Loop Attendan
TABLE 16-20 Standard Call Type Defaults FOR SWITCHED LOOP SYSTEMS ONLY CALL TYPE Dial Attendant (0) Call Following -- Logged into SLAC Non logged in FPDC Unassigned DID Attendant DID access code PDC of Attendant Coverage Returning DEFAULT PRIORITY 4 4 4 4 4 4 4 4 CODE 1 2 3 4 5 6 7 8 DEFAULT ATTENDANT 0 NA 0 0 0 NA 0 0 TABLE 16-21 Message-Center-Like Call-Type Defaults FOR SWITCHED LOOP SYSTEMS ONLY CALL TYPE Non logged in FPDC Unassigned DID Coverage Returning Dial Attendant (0) Attendant DID Acces
TABLE 16-22 Floating PDC Administration (Menu=5) ACTION 1 2 3 4 5 DESCRIPTION List active FPDCs Add an FPDC Delete an FPDC Enter existing FPDC to be named Assign/remove Display ID from FPDC selected with Action 4 DATA [FPDC to be added] [FPDC to be deleted] [FPDC] [”11 characters or less”, or “” to remove] TABLE 16-23 Direct Group Calling (DGC) Administration (Menu=6) ACTION 1 2 11 12 13 14 DESCRIPTION Assign a DGC access code (0 to delete an existing DGC access code) Disable DGC queueing? List member
TABLE 16-24 Toll Calls Allowed (TCA) List Administration (Menu=7) ACTION 1 2 3 DESCRIPTION List numbers in a TCA list Add a number to the list Delete a number from the list DATA [NXX or NPA-NXX] [NXX or NPA-NXX] Command Reference 16-27
TABLE 16-25 Searches: Action Items (Menu=8) ACTION 1 2 1 2 1 2 1 2 1 2 1 2 1 2 3 1 2 1 2 1 1 2 1 2 1 2 DESCRIPTION Search for PDCs of call coverage senders Call coverage receiver group Search for stations covering a specified group Call coverage group Search for PDC of call coverage (individual) receivers PDC of covered station Search for PDC having an auto-intercom, message waiting, manual signaling, or data button PDC of pointed-to station Search for PDCs that hunt to a specified station PDC of hunted-t
TABLE 16-25 Searches: Action Items (Menu=8) (continued) ACTION 1 2 3 1 2 1 2 3 1 2 1 2 3 1 2 1 2 1 1 1 1 2 1 2 1 2 1 2 1 DESCRIPTION Search for physical port locations Port or board type (see Tables 16-26 and 16-27; 0 not applicable) Limit the search to (1=) untranslated or (0=) translated ports Search for translated board locations Port or board type (see Tables 16-26 and 16-27) Search for translated port locations Port or board type (see Table 16-26 and 16-27; 0 not applicable) Limit the search to (1=)
TABLE 16-26 Board Type—Wildcard Representation CATEGORY: BOARD DESCRIPTION: DATA: Empty Empty Slot (Searches 15 & 17 only) 0 Single-line Voice Terminal or Special Port MERLIN CS Voice Terminal or Attendant MET Voice Terminal 2• • 3 •• 4 •• Ground Start or Paging Loop Start or Paging DID TIE 7• • 8•• 9•• 16 •• Touch Tone Receiver Paging Selector Consoles Pooled Modem Tone Detector Dial Dictation 11 •• 13 •• 16 •• 19 •• 21 •• 22 •• Data Ports 18 •• Station Trunk Special Data 16-30 Command Re
TABLE 16-27 Port/Board Type—Specific Representation CATEGORY: Voice Station DESCRIPTION: DATA: Single-line without message waiting Single-line with message waiting 5-Button MERLIN CS Voice Terminal MERLIN CS Hands-Free-Answer Voice Terminal 10-Button MERLIN CS Voice Terminal MERLIN CS Built-in-Speakerphone Voice Terminal 34-Button MERLIN CS Voice Terminal 34-Button Deluxe MERLIN CS Voice Terminal (non-attendant) MERLIN CS Built-in-Speakerphone with 16char.
TABLE 16-27 Port/Board Type—Specific Representation (continued) CATEGORY: DESCRIPTION: DATA: Special First Service Circuit External Alerts First Paging Zone Second Paging Zone Third Paging Zone DGC Delay Announcement Music-on-Hold First Selector Console Second Selector Console First Directed Night Service Delay Announcement Second Directed Night Service Delay Announcement Pooled Modem Tone Detector Dial Dictation 1101 253 1301 1302 1303 255 254 1601 1602 251 252 1901 2101 201 and/ or 2201 Data Standar
TABLE 16-28 Save/Restore and System Restarts (Menu=9) ACTION 1 2 3 10 DESCRIPTION Save (Backup) translations Verify translations Restore translations Force a system warm start. FOR QUALIFIED SYSTEMS TECHNICIAN ONLY Force a system cold start. FOR QUALIFIED SYSTEMS TECHNICIAN ONLY.“ Full Default” cold start will reinstate all default values (true cold start). “Limited Default” cold start will reinstate default values everywhere except for port boards.
TABLE 16-30 Automatic Route Selection Administration (Menu=11) ACTION 100 101 102 110 111 120 121 130 131 140 141 200 210 211 220 221 230 231 240 241 300 301 DESCRIPTION Assign a pattern number Assign a start time for subpattern 1A in the form HOUR, MINUTES (HHMM) Assign a stop time for subpattern 1A Assign Route 1 for subpattern 1A (a facility access code [FAC] or virtual facility code [VFC]) Assign facility restriction level (FRL 0-3) for subpattern 1A, route 1 Assign Route 2 for subpattern 1A (a facili
TABLE 16-30 Automatic Route Selection Administration (Menu=11) (continued) ACTION 401 402 500 501 511 512 513 521 522 523 601 602 603 700 701 702 703 704 705 800 821 822 823 DESCRIPTION Assign the ARS access code Assign ARS pattern number for international calls Home Area Code (HAC) exception list number (14) ARS routing pattern associated with this HAC exception list Display CO codes on this HAC exception list (READ ONLY) Add CO code to HAC exception list Remove CO code from HAC exception list Display HA
Requirements for the SAT This section defines requirements for the system administration terminal (SAT). Any data terminal with an RS-232C interface that meets the requirements below may be used as the SAT.
Index A B Access code, speed dialing, 4-10 Access Toll Calls Allowed list, 4-7 Account Code Entry feature, 10-9 Account Codes, 4-5 Action groups, 2-7 – 2-8 Action number, 2-4 Action number, changing, 2-5 Add code to Toll Calls Allowed list, 4-7 data terminal, 7-1, 8-1 Floating Personal Dial Code, 4-8 member to DGC group, 11-2 voice terminal, 7-1, 8-1 Administration commands, 2-4 – 2-9 All-Zone access code, 6-2 Area Code Routing Table, 12-6 Area code, search, 14-7 ASCII display, 17-1 Assign area code, 12-
D Data, 2-4 Data button, 10-8 search, 14-2 Data Line and STARLAN CP Ports, administration, 8-1 Data port, 2-6 Data stations, 3-5 administration, 8-1 Data terminals, class of service, 8-4 Data value, changing, 2-5 Date, set, 4-4 Default button assignments, 10-1 Default translations, 3-1 Delete code from TCA list, 4-8 DGC group member, 11-2 FPDC, 4-8 Dial access, 5-5 Dial access restriction, 7-4, 7-7 Dial code, 3-2 Dial plan, 3-1 Dialed characters displayed, 8-9 Dictation, 6-4 DID calls, 9-6 DID digits, 4-6 D
N Night Service, 5-5, 7-6, 7-10 search, 14-4 Night Service button, 10-10 Night Service trunk, 2-9 Number of DID digits, 4-6 O On-line switch, 17-1 One-button transfer to data feature, 10-8 Other area codes exception list, 12-8 Outside area code toll calls, 4-2 Outward calls restriction of access to, 7-5, 7-7 restriction of access to, data stations, 8-5 P Paging auxiliary trunk port, 6-2 CO trunk port, 6-3 Parameters, administering, 2-3, 2-4, 2-5 Parity, 8-8 Password, 2-1 Personal dial code, 2-6, 7-1, 8-2
Terminals, 3-5 Tie trunks, 5-6 Time of Day, 4-4 Toll Calls Allowed Lists, 2-9, 4-7 - 4-8 forms, 3-4 Toll restriction class, 7-5, 7-8 data stations, 8-5 Toll Restriction Options, 4-1 Tone detector, additional, 6-4 Training, 1-1 Translation tables, ARS digit, 12-8 Translations, saving, 13-2 Trunk, 2-6, 3-2 Class-of-Service, non-DID, 5-3 type, 5-2 Trunk pool access code, 4-6 Trunk pools, restriction of access to, 7-5, 7-7 restriction of access to, data stations, 8-4 Trunks, 3-4 administration, 5-1 Typing error