User’s manual TL7100 Handset lifter for use with AT&T models TL7610/TL7612/TL7810/ TL7812/TL7910/TL7912
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on page 26 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Check to make sure the handset lifter package includes the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
User’s manual TL7100 Handset lifter for use with AT&T models TL7610/TL7612/TL7810/ TL7812/TL7910/TL7912 Table of contents Getting started Quick reference guide - handset lifter.................................................... 1 Installation options............................................................................................ 3 To install the lifter on your TL7610/TL7612 headset base...... 3 To install the lifter on your TL7810/TL7812/TL7910/ TL7912 headset base.............................
Make and answer calls................................................................................. 19 Make and answer a call with the handset lifter and cordless headset......................................................................................... 19 Make and answer a call with a multi-line telephone and the handset lifter........................................................................................ 20 Appendix Troubleshooting........................................................
Getting started Quick reference guide - handset lifter SENSOR ADJ knob Adjusts the sensitivity of the ring detector (page 17). ADJUST LIFTER knob Adjusts the height of the lifter arm (page 13). Lifter arm Holds the corded telephone handset. Switch hook presser Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/TL7910/TL7912) on the headset rises or lowers the switch hook presser.
Getting started Quick reference guide - handset lifter RING ON/OFF Press to turn the ring detector on or off. When the ring detector is off, the cordless headset does not ring (page 17). Switch hook presser adjustment knob Adjusts the position of the switch hook presser (page 13). Small lifter pad Holds the earpiece of the corded telephone handset. STATUS light On in red when the ring detector is off (page 18). On in blue when the ring detector is on and the headset is not in use (page 18).
Getting started Installation options The TL7100 lifter works with the TL7610/TL7612/TL7810/ TL7812/TL7910/TL7912 DECT 6.0 cordless headset to provide a complete communication solution for most corded telephones. The lifter raises and lowers its switch hook presser to answer, make and end phone calls. The ring detector provides an incoming call indication through the cordless headset, so you can answer calls even if you are away from the telephone base.
Getting started Headset base installation - TL7610/TL7612 TL7610/TL7612 headset base installation 1. Before installing the headset base, remove the rear bottom piece of the headset base by pushing it away from the base. 2. Unplug the curly handset cord from the telephone and plug it into the CURLY CORD jack (light blue dot) on the headset base. Plug the small end of the headset base power adapter to the POWER jack (green dot) on the headset base.
Getting started Headset base installation - TL7610/TL7612 TL7610/TL7612 headset base installation (cont.) 3. Plug one end of the telephone line cord (provided with the headset base) into the base handset jack on the telephone where the curly handset cord was plugged in. 4. Plug the other end of the line cord into the BASE JACK (orange dot) on the headset base. 5. Plug the lifter control cable into the jack of the TL7610/ TL7612 base adapter. 6.
Getting started Headset base installation - TL7610/TL7612 Adjust the corded handset audio 1. Make sure that LIFTER MODE light on the headset base is on. Press the MODE button on the headset base to change the mode. 2. Lift the corded handset to release the switch hook. Place the corded handset aside. 3. Place the headset earpiece (AT&T model TL7610/ TL7612) in your ear. 4. Press ON/OFF on the headset to listen for a dial tone.
Getting started Headset base installation - TL7810/TL7812/ TL7910/TL7912 TL7810/TL7812/TL7910/TL7912 headset base installation Option 1: Connect the headset to a corded phone 1. Plug one end of the corded phone connection cable into the CORDED PHONE CONNECTION jack (blue dot) at the back of the headset base. 2. Plug the other end of the corded phone connection cable into the handset jack on the corded phone. 3.
Getting started Headset base installation - TL7810/TL7812/ TL7910/TL7912 TL7810/TL7812/TL7910/TL7912 headset base installation (cont.) 5. Plug the large end of the headset base power adapter into a power outlet not controlled by a wall switch. 6. Plug the end of the lifter control cable into the LIFTER jack at the back of the headset base. 7. Use the attached fastener to bundle all line cords neatly. 8. Make sure the CORDED HANDSET CONNECTED switch on the right side of the headset base is set to YES. 9.
Getting started Headset base installation - TL7810/TL7812/ TL7910/TL7912 TL7810/TL7812/TL7910/TL7912 headset base installation (cont.) Option 2: Connect the headset to a corded phone and computer 1. Plug one end of the corded phone connection cable into the CORDED PHONE CONNECTION jack (blue dot) at the back of the headset base. 2. Plug the other end of the corded phone connection cable into the handset jack on the corded phone. 3.
Getting started Headset base installation - TL7810/TL7812/ TL7910/TL7912 TL7810/TL7812/YL7910/TL7912 headset base installation (cont.) 6. Plug the small end of the USB cable into the USB port labeled on the right side of the headset base. 7. Plug the large end of the USB cable into a USB port on your computer. Wait for your computer to indicate that it has recognized the headset. 8. Plug the end of the lifter control cable into the LIFTER jack at the back of the headset base. 9.
Getting started Headset base installation - TL7810/TL7812/ TL7910/TL7912 Adjust the corded handset audio After you have connected the headset base to your corded phone, you may need to adjust the corded handset audio switch at the bottom of the headset base for optimal sound quality. To adjust the corded handset audio: • Lift the corded handset and then press on the headset to check for a dial tone.
Getting started Handset lifter installation Attach the lifter 1. To choose where to install the lifter on your telephone, look at the space underneath the corded handset. If there is a speaker, the lifter should be centered over the speaker. If there is no speaker, the lifter should be centered within the space. Make sure the lifter arm is raised above the switch hook of the telephone base. 2. Peel off the protective strips from the adhesive tape at the bottom of the lifter. 3.
Getting started Handset lifter installation Adjust the switch hook presser position Turn the knob to move the switch hook presser until it is lined up with your telephone switch hook. Adjust the height of the lifter arm Turn the ADJUST LIFTER knob to change the height of the lifter arm. When in the raised position, the arm should release the switch hook so you can hear a dial tone. When lowered, the arm should hold the switch hook down so you cannot hear a dial tone.
Getting started Handset lifter installation Lifter adjustments and testing 1. Make sure that LIFTER MODE light on the TL7610/TL7612 headset base is on, or the CORDED HANDSET CONNECTED switch is turned to YES on the TL7810/TL7812/ TL7910/TL7912 headset base. Make sure the LIFTER AUDIO ADJUST setting is correct. 2. Turn the switch hook presser adjustment knob until the switch hook presser is just above the switch hook (see page 13). 3.
Getting started Handset lifter installation Installation of large lifter pad (optional) If the small lifter pad cannot hold the corded handset steadily, you can attach a large lifter pad (provided) to enlarge the contact area. 1. Hold the large lifter pad in front of the small lifter pad as shown below. 2. Insert the large lifter pad into the two front gaps of the small lifter pad.
Getting started About internal and auxiliary ring detectors The internal or auxiliary ring detector detects the telephone ringer and sends a ring tone to the headset earpiece. If you installed the TL7100 lifter over the top of the corded phone speaker, the internal ring detector will recognize when the phone rings. However, if your corded phone speaker is located elsewhere on the phone, stick the auxiliary ring detector to the speaker as shown below. Install the auxiliary ring detector 1.
Getting started About internal and auxiliary ring detectors Ring detector on/off When the ring detector detects an incoming call, it sends a ring tone to the headset earpiece. • Press the RING ON/OFF button on the lifter to turn the ring detector on or off. The STATUS light is blue when the ring detector is turned on. The STATUS light is red when the ring detector is turned off. • When the ring detector is turned off, it does not send a ring tone to the headset.
Getting started About internal and auxiliary ring detectors STATUS light Red • On when the headset is not in use and the ring detector is turned off. • Flashes slowly when the headset is in use and the ring detector is turned off. Blue • On when the headset is not in use and the ring detector is turned on. • Flashes four times every three seconds when the ring detector detects an incoming call. • Flashes slowly when the headset is in use and the ring detector is turned on.
Handset lifter operation Make and answer calls Make and answer a call with the handset lifter and cordless headset You can use the cordless headset to make, answer and end calls without using the corded handset. Make a call: 1. Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/TL7910/TL7912) on the headset. The switch hook presser rises and releases the switch hook. You hear a dial tone in the headset earpiece. 2. Dial the telephone number using the dialing keys.
Handset lifter operation Make and answer calls Make and answer a call with a multi-line telephone and the handset lifter Make a call: 1. Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/ TL7910/TL7912) on the headset. You hear a dial tone in the headset earpiece. 2. To change to a different telephone line, you need to select the line on your telephone. 3. Dial the telephone number using the telephone dialing keys.
Appendix Troubleshooting If you have difficulty with your handset lifter, please try the suggestions below. For customer service, visit our website at www.telephones.att.com, or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268. The switch hook presser doesn’t rise at all. • ��������������� Make sure that LIFTER MODE light on the TL7610/TL7612 headset base is on, or the CORDED HANDSET CONNECTED switch is turned to YES on the TL7810/TL7812/TL7910/ TL7912 headset base.
Appendix Troubleshooting When I press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/ TL7910/TL7912) on the headset, the handset lifter rises, but the call is not connected or I do not hear a dial tone. • Try all the suggestions above. • When using the handset lifter, make sure that TL7610/ TL7612 headset base is set to LIFTER MODE, or the CORDED HANDSET CONNECTED switch is turned to YES on the TL7810/TL7812/TL7910/TL7912 headset base.
Appendix Troubleshooting My corded phone is ringing, but my headset is not ringing. • ��������������� Make sure that LIFTER MODE light on the TL7610/TL7612 headset base is on, or the CORDED HANDSET CONNECTED switch is turned to YES on the TL7810/TL7812/TL7910/TL7912 headset base. Press the MODE button on the TL7610/TL7612 headset base, or the PHONE/PC button on the TL7810/ TL7812/TL7910/TL7912 headset base to change the mode. • Make sure that the RING ON/OFF button on the lifter is turned on.
Appendix Troubleshooting Nothing happens when I move the LIFTER AUDIO ADJUST switch. • When the handset lifter is in use, ��������������� make sure that LIFTER MODE light on the TL7610/TL7612 headset base is on, or the CORDED HANDSET CONNECTED switch is turned to YES on the TL7810/ TL7812/TL7910/TL7912 headset base. Press the MODE button on the TL7610/TL7612 headset base, or the PHONE/PC button on the TL7810/TL7812/TL7910/TL7912 headset base to change the mode.
Appendix Maintenance Taking care of your handset lifter • Your lifter contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the lifter down gently. Save the original packing materials to protect your lifter if you ever need to ship them. Avoid water • Your lifter can be damaged if it gets wet. Do not use the lifter outdoors in the rain, or handle it with wet hands. Do not install the lifter near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using this product during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT's controls and features may save you a service call.
Appendix Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties.
Index Index A AC adapter 4, 8, 9 Adjust corded handset audio 6, 11 height of the lifter arm 13 sensitivity level 17 switch hook presser position 13 Answer a call 19, 20 Anti-slip pad 15 Attach lifter 12 Auxiliary ring detector installation 16 sensitivity adjust 17 H Headset base 4, 7, 9 I Install auxiliary ring detector 16 headset base 3–11 Internal ring detector 16 L Large lifter pad 15 Limited warranty 28–31 M Maintenance 25 Make a call 19, 20 Multi-line telephone 20 B Base adapter 4, 5, 8, 9 C Corded
www.telephones.att.com © 2010-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 10 AT&T 01/13.