User`s manual

21
If you have difficulty with your handset lifter, please try the
suggestions below. For customer service, visit our website at
www.telephones.att.com, or call 1 (800) 222–3111.
In Canada, dial 1 [phone].
Troubleshooting
Appendix
The switch hook presser doesn’t rise at all.
• Make sure thatMake sure that LIFTER MODE light on the TL7610/TL7612
headset base is on, or the CORDED HANDSET CONNECTED
switch is turned to YES on the TL7810/TL7812/TL7910/
TL7912 headset base. Press the MODE button on the
TL7610/TL7612 headset base, or the PHONE/PC button on
the TL7810/TL7812/TL7910/TL7912 headset base to change
the mode.
• Make sure the lifter control cable is securely plugged into
the LIFTER jack on the TL7610/TL7612 headset base via
the TL7610 /TL7612 base adapter, or the LIFTER jack on the
TL7810/TL7812/TL7910/TL7912 headset base.
Make sure all cords and the telephone line cord are securely
connected to the proper sockets.
• Make sure the headset base has power.
Make sure your headsets are charged and registered to the
headset base. For registration instructions, refer to the manual
provided with your TL7610/TL7612/TL7810/TL7812/TL7910/
TL7912 product, or you can download the manual from our
website. For TL7610/TL7612/TL7910/TL7912, visit
www.telephones.att.com/manuals to download the
manual. For TL7810/TL7812, visit
www.smbtelephones.att.com/smb to download the
manual from the Product Support page.
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