User’s manual TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 93-94 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 DECT 6.0 cordless telephone/ answering system with BLUETOOTH®wireless technology TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 DECT 6.
User’s manual TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Quick reference guide - telephone base.................................................................... 1 Quick reference guide - handset......... 2 Installation...................................................... 5 Telephone base installation................... 6 Charger installation....................................
Table of contents Make, answer or end a cell call ............................................................41 Call waiting on the cell line...........41 Answer a cell call while on a home call.................................................42 Cell phone voicemail.........................42 Answer a home call while on a cell call.....................................................42 Conference calls........................................43 Conference home and cell calls.................................
Table of contents Message window displays...............70 Remote access............................................71 To remotely access the answering system................................71 Remote commands.............................71 Appendix Handset screen icons..............................72 Alert tones and lights.............................73 Handset alert tones............................73 Telephone base alert tones............73 Handset indicator lights...................
Getting started Quick reference guide - telephone base /PLAY/STOP Press to play messages (page 68). Press to stop message playback (page 68). /REPEAT Press to repeat a message or press twice to play the previous message (page 68). VOLUME Press to adjust the volume during playback (page 68). When the phone is not in use, press to adjust the telephone base ringer volume (page 67). /HANDSET LOCATOR Press to page all system handsets (page 49).
Getting started Quick reference guide - handset CHARGE light (blue ring around MENU/SELECT) On when the handset is charging in the telephone base or charger. CID /-VOLUME Press to scroll down while in menus. Press to decrease the volume level during a call (page 44). Press to show the caller ID history when the telephone is not in use (page 62). While entering names or numbers in the directory, press to move the cursor to the left (page 54). MENU/SELECT Press to display the menu (page 4).
Getting started Quick reference guide - handset DIR/VOLUME+ Press to scroll up while in menus. Press to increase the volume level during a call (page 44). Press to show directory entries when the telephone is not in use (page 57). While entering names or numbers in the directory, press to move the cursor to the right (page 54). REDIAL/PAUSE Press repeatedly to view the last 20 numbers dialed (page 47). While entering numbers, press and hold to insert a dialing pause (page 54).
Getting started Quick reference guide - handset EQ During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 45). Feature menu Play messages (page 68) Answering sys (page 66) Directory (page 57) Call log (page 60) Intercom (page 50) Bluetooth (page 12) Ringers (page 27) Settings (page 28) Website (page 31) Main menu The selected menu item is highlighted.
Getting started Installation You must install and charge the handset battery before using the cordless handset. See pages 8-9 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 10). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone. NOTE: The telephone base comes ready for tabletop use.
Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: 1. Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In 1 (866) 288-4268. Canada, dial 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery as shown below. Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. CHARGE light Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Step 3 Charge the handset by placing it face up in the telephone base or charger.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 99 for battery operating times.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to attach to a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Plug the power cord and telephone line into the telephone base.
Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. 1. If the telephone line cord and power adapter cord are bundled, untie them first. Remove the wall mount bracket from the wall. 2. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. Lift the telephone base up to detach it from the plastic wall mount bracket. 3.
Bluetooth Introducing Bluetooth Your new AT&T TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving home calls. • Conference cell and home calls.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - Bluetooth enabled devices, paired and connected to the telephone base. A maximum of two paired devices (two cell phones, or one cell phone and one headset) can be connected to the telephone base, but only one can be on a call at a time. Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. All TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet).
Bluetooth Bluetooth setup 8. 9. Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process. When a device is successfully connected, the handset displays Paired with cellular and then Cellular setup completed Device connected. The corresponding status icon ( 1 or 2) displays. The corresponding device light on the telephone base (DEVICE1 or DEVICE2) turns on. • Base name: AT&T DECT 6.
Bluetooth Bluetooth setup Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press MENU/SELECT. 3. Press CID or DIR to highlight Add headset, then press MENU/SELECT.
Bluetooth Bluetooth setup When the handset displays Headset A paired to base. Connect now? Press SELECT, then press MENU/SELECT Headset A paired to base. on the handset. Connect now? • When you already have two devices on the active Press SELECT devices list, the handset shows Maximum of 2 devices can be connected. You are prompted to replace an existing headset on the active devices list Headset setup completed (page 21).
Bluetooth Bluetooth setup Paired devices All paired devices are stored on the Paired devices list. Up to four devices (cell phones and headsets) can be paired with the telephone base. To use a paired device, it must be connected and on the active devices list (page 20). Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the paired devices list.
Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. To remove a paired device: 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press MENU/SELECT. 3. Press CID or DIR to highlight Paired devices, then press MENU/SELECT. 4.
Bluetooth Bluetooth setup Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two paired devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time. NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect.
Bluetooth Bluetooth setup Replace an active device You can replace an active device with a device on the paired devices list even if you already have two devices on the active devices list. To replace an active device: 1. Press MENU/SELECT on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press MENU/SELECT. 3. Press CID or DIR to highlight Paired devices, then press MENU/SELECT. 4. Press CID or DIR to highlight a device, then press MENU/SELECT. 5.
Bluetooth Bluetooth setup Add an active device You can have a maximum of two devices on the active devices list. To add an active device: 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press MENU/SELECT. 3. Press CID or DIR to highlight Active devices, then press MENU/SELECT. 4. Press CID or DIR to highlight an empty position, then press MENU/SELECT. 5. When Add displays, press MENU/SELECT.
Bluetooth Bluetooth setup Remove an active device You can remove an active device from the active devices list. To remove an active device: 1. Press MENU/SELECT on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press MENU/SELECT. 3. Press CID or DIR to highlight Active devices, then press MENU/SELECT. 4. Press CID or DIR to highlight the desired device, then press MENU/SELECT. 5. Press CID or DIR to highlight Remove active, then press MENU/SELECT.
Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired to your TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 and on the active devices list.
Bluetooth Bluetooth setup • If you already have four downloaded directories, the handset displays Memory is full. Replace current directory? Press SELECT when you try to download another cell phone directory. Press MENU/SELECT and the system prompts you to replace an existing directory. 5. Press CID or DIR to highlight one of the following options: DOWNLOAD FROM • Phone memory - download all contacts stored in your Phone memory SIM card only phone memory.
Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops and all handsets display Download dir aborted. When you try to view the downloaded directory, the handset displays Last download aborted: MM/DD/YY Press SELECT. You need to download the directory again (see page 24). If you are downloading a directory from a cell phone and the telephone base loses power, the download process stops.
Handset settings Telephone settings Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the handset ringer volume: RINGERS 1. Press MENU/SELECT on the handset in idle mode to enter Ringer volume the main menu. Ringer tone 2. Press CID or DIR to highlight Ringers, then press MENU/SELECT. 3. Press MENU/SELECT to choose Ringer volume. RINGER VOLUME 4.
Handset settings Telephone settings LCD language You can select English, Français or Español to be used in all screen displays. To select a language: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press MENU/SELECT. 3. Press MENU/SELECT to choose LCD language. 4. Press CID or DIR to choose from English, Français or Español, then press MENU/SELECT. You hear a confirmation tone.
Handset settings Telephone settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press MENU/SELECT. 3. Press CID or DIR to scroll to Key tone, then press MENU/SELECT. 4. Press CID or DIR to select On or Off, then press MENU/SELECT. You hear a confirmation tone.
Handset settings Telephone settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows. After handset registration or a power failure, the handset will prompt you to set the date and time (see page 8). To set the date and time: 1.
Handset settings Telephone settings Use caller ID to automatically set date and time You can choose to have the date and time automatically set by incoming caller ID. 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press MENU/SELECT. 3. Press CID or DIR to highlight Set date/time, then press MENU/SELECT. 4. Press CID or DIR to select CID time sync, then press MENU/SELECT. 5.
Handset settings Telephone settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Handset settings Telephone settings Cell area code If you have downloaded a directory from your cell phone, you may need to set the cell area code in order to dial a number from the downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.
Handset settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press MENU/SELECT. 3.
Handset settings Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system is turned on, the /ANSWER ON light on the telephone base is on and the handsets display ANS ON. To turn the answering system on or off: Using the telephone base: • Press /ANSWER ON to turn the answering system on or off.
Handset settings Answering system settings Delete your announcement 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select Announcement. 4. The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement. The handset announces, “Announcement deleted.
Handset settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone. Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. While monitoring an incoming message, you can answer the call by pressing HOME/FLASH or /SPEAKER on the handset. To change the settings: 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2.
Handset settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote code: 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press MENU/SELECT. 3. Use CID or DIR to scroll to Ans sys setup, then press MENU/SELECT.
Telephone operation Making, answering and ending a call Using a handset for home calls To make a home call: • Press HOME/FLASH or telephone number. /SPEAKER, then enter the To predial a home call: • Enter the telephone number, then press /SPEAKER. To answer a home call: • Press HOME/FLASH or /SPEAKER. HOME/FLASH or NOTES: 1. The screen shows the elapsed time as you talk (in hours, minutes and seconds). 2.
Telephone operation Making, answering and ending a call Using a Bluetooth headset for home calls You can use a Bluetooth headset on home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: • Press the call key on your headset. To end a home call you answered from a Bluetooth headset: • Press the call key on your headset.
Telephone operation Making, answering and ending a call Call waiting on the home line If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call. • Press HOME/FLASH on the handset to put your current call on hold and take the new call. • Press HOME/FLASH on the handset at any time to switch back and forth between calls.
Telephone operation Making, answering and ending a call Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring. To answer the incoming cell call: • Press CELLULAR on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold and Cell line in use alternately.
Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: 1. Press MENU/SELECT. 2. Press CID or DIR to highlight Conf. with home/Conf. with cell (whichever is applicable). 3. Press MENU/SELECT. To select an option while on a conference call: 1. Press MENU/SELECT. 2. Press CID or DIR to select one of the following options: • End home call • End cell call 3.
Telephone operation Options while on calls Handset speakerphone During a call, press /SPEAKER to switch between speakerphone and normal handset use. Volume control While on a call, press VOLUME+ to increase or press -VOLUME to decrease the listening volume. If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone.
Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touchtone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call: 1. Press TONE . 2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dialing mode after you end the call.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press MENU/SELECT. 2. Press CID or DIR to highlight Directory, then press MENU/SELECT. 3.
Telephone operation Redial Each handset stores the last 20 dialed numbers (up to 30 digits each) in the redial list. The redial entries are not shared by all the system handsets. Review the redial list 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE to browse the list. The handset beeps twice at the end of the list. Press OFF/CLEAR to exit. Dial a redial entry 1.
Telephone operation Redial Save a redial entry to the directory 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE to browse until the desired number displays. 3. Press MENU/SELECT twice. 4. The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the left or DIR to the right.
Multiple handset use Handset locator This feature helps you find a misplaced handset. To start paging: Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging **. To end paging: Press /HANDSET LOCATOR on the telephone base. -ORPress HOME/FLASH, the handset. /SPEAKER or any dialing keys (0-9, #, TONE ) on NOTES: 1. If the handset ringer volume is set to off, the handset still rings when paged. 2.
Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (TL90070) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call 1. Press MENU/SELECT on the handset in idle mode. 2. Press CID or DIR to highlight Intercom, then press MENU/SELECT. • If you have a two-handset system, your handset displays Calling other handset.
Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, there is an alert tone, Incoming call appears on screens and HOME/FLASH flashes. The telephone base and all other handsets ring. • Press HOME/FLASH to answer the home call and the intercom call ends automatically. • Press OFF/CLEAR to end the intercom call without answering the incoming call. The telephone continues to ring.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. 1. When on an outside call, press MENU/SELECT. 2. Press CID or DIR to highlight Intercom, then press MENU/SELECT. • If you have a two-handset system, the outside call is put on hold and your handset displays Calling other handset. The other handset rings and displays Other handset is calling.
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all. • Only one handset can review the directory at a time.
Directory Create and review entries Create a new entry in the home directory 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press MENU/SELECT. 3. Press MENU/SELECT to select Home. 4. Press CID or DIR to highlight Add contact, then press MENU/SELECT. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits.
Directory Create and review entries Number key Characters by number of key presses 1 2 3 4 , 5 ( b 1 1 . - 2 A B C a 6 7 8 9 10 11 ) * # & / , c 2 s 7 z 9 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r 8 T U V t u v 8 Y Z w x y 9 W X 0 Space 0 * # NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on page 54). 2. Press MENU/SELECT to edit the number (see step 3 in Edit a directory entry on page 58) and then press MENU/SELECT. 3. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 4. Press MENU/SELECT.
Directory Create and review entries Review the directory Entries are sorted alphabetically. 1. Press DIR in idle mode. 2. Press CID or DIR to choose a directory, then press MENU/SELECT. (If you only have one directory with entries, this step is not necessary.) 3. Press CID or DIR to browse. -OR1. 2. 3. 4. 5. Press Press Press Press Press MENU/SELECT on the handset in idle mode to enter the main menu. CID or DIR to highlight Directory, then press MENU/SELECT.
Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 57). 2. When the desired entry appears, press # repeatedly to 888-883-2445 show different dialing options. 1-888-883-2445 883-2445 3.
Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 57). 2. When the desired entry appears, enter the corresponding shortcut keys shown in the below table. The type you choose will appear on the screen between the name and number.
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
Caller ID Caller ID operation How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you enter it into your directory. NEW Chris 888-722-7702 3:45am 12/25 NOTE: The number you see on your caller ID is in the format from the telephone service provider.
Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory.
Caller ID Caller ID operation Dial a call log entry 1. Search for the desired entry in the call log (see To review the call log on page 62). 2. When the desired entry is displayed and is in the correct format for dialing, press HOME/FLASH or /SPEAKER to use the home line, or CELLULAR to use the cell line. Save a call log entry to the directory Call log entries can only be saved to the Home directory. 1. Select a desired entry in the call log (see To review the call log on page 62). 2.
Caller ID Caller ID operation To delete a single entry 1. Select a desired entry in the call log (see To review the call log on page 62). 2. When the desired entry is displayed, press shows the previous call log entry. MUTE/DELETE. The screen To delete all entries 1. Press MENU/SELECT on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Call log, then press MENU/SELECT. CALL LOG Review Del all calls 3. Press CID or DIR to highlight Del all calls, then press MENU/SELECT.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. If the answering system has less than three minutes, it announces, “Less than three minutes to record.
Answering system Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). When playback begins, the handset screen displays PLAYING MESSAGES and you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the screen displays End of messages.
Answering system Message playback Delete all old messages Using the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.” Using a handset: 1. 2. 3. 4. Press MENU/SELECT on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Answering sys, then press MENU/SELECT.
Answering system Base message counter displays Message window displays 0 No messages. 0 (flashing) You need to set the clock (page 30). 0-6 Displays for two seconds while adjusting the telephone base ringer volume. 1-8 Displays for two seconds while adjusting the telephone base speaker volume. 1-99 Total number of old messages and memos, or message number currently playing during old message playback. 1-99 (flashing) Total number of messages and memos.
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code, see page 38 to change it). 3. You can also enter the remote commands (see Remote commands below). 4.
Appendix Handset screen icons home line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when the cell line is in use or there is an incoming cell call. 1 12 ANS ON CHRISTINE SMITH 888-722-7702 3:45am 2 1 2 Bluetooth connected device(s) - There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected device(s) - There are Bluetooth disconnected devices on the active devices list.
Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting. -ORYou have reached the end of the caller ID history. Three short beeps Out of range while the handset is on a call. Three short high-pitched beeps The telephone has completed the command successfully. Four short beeps Low battery warning. Telephone base alert tones Beeps once every 10 seconds Message alert.
Appendix Screen messages Display screen messages Already saved Bluetooth system busy Call log empty Call transferred Calling HANDSET X (For models with more than two handsets) Calling other handset (For models with two handsets only) The telephone number you have entered is already stored in the directory. You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used. There are no entries in the caller ID history.
Appendix Screen messages Home line in use Incoming call Intercom Intercom ended INTERCOM TO: (For models with more than two handsets) Low battery Microphone off A system handset or another telephone on the same home line is in use. There is a call coming in. The handset is on an intercom call. The intercom call has just ended. You have started the intercom process, and need to enter the number of the handset you wish to call. The battery needs to be charged. The handset microphone is off.
Appendix Screen messages Out of range OR No power at base The handset has lost communication with the telephone base. ** Paging ** The telephone base is paging all handsets. Place in charger There is no power connected to the telephone base. The battery is very low. The handset should be placed in the telephone base or charger. Rec mem full The answering system has no recording time left. Ringer muted The ringer is muted temporarily during an incoming call.
Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds until the IN USE light flashes, then release /HANDSET LOCATOR. 2. Press /HANDSET LOCATOR again.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting customer service. I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage.
Appendix Troubleshooting • Manually connect your cell phone to the TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470. Refer to the user’s manual of your cell phone for more information. I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device. • Make sure that your headset is on the paired devices list. I cannot put my headset in discoverable mode.
Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the handset in the pairing process. I cannot hear any audio on my telephone system when on a cell call. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again.
Appendix Troubleshooting The listening volume of my cell call is too loud or quiet. • During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL92220/ TL92270/TL92320/TL92370/TL92420/TL92470 handset. My phone doesn’t work at all. • Make sure the power cord is securely plugged in.
Appendix Troubleshooting I cannot dial out. • First try all the suggestions in I cannot get a dial tone on the previous page. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly.
Appendix Troubleshooting Out of range OR No power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone may have better reception when installed in a high area. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 27 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting I am having difficulty hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press VOLUME to increase the listening volume on a handset. System does not answer after correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANSWER ON light is lit on the telephone base (page 35).
Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 35). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 66).
Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base. 6.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.4 — 3.2 VDC Charger voltage (AC adapter output) 6VAC @300mA Replacement battery 2.
Index A Active devices, 20 Add a cell phone, 14 Add a handset, 77 Add a headset, 16 Add an active device, 22 Alert tones, 73 Alphabetical search, 57 Answer a cell call, 41 Answer a cell call while on a home call, 42 Answer a home call, 39 Answer a home call while on a cell call, 42 Answer an incoming call during an intercom call, 51 Answering system and voicemail, 66 Answering system settings, 35 Answer on/off, 35 Appendix, 72 B Battery charging, 8 Battery installation, 8 Bluetooth glossary, 13 Bluetooth op
Index Home area code, 32 Home directory, 53 I Icons, 72 Important safety information, 93 Indicators, 73 Installation, 5 Intercom, 50 Interruption to directory download, 26 K Key tone, 29 L Language, 28 Last number redial, 47 LCD Language, 28 Lights, 73 Limited warranty, 97 Listening volume, 44 M Maintenance, 92 Make a cell call, 41 Make a home call, 39 Memory match, 62 Memos, 69 Message alert tone, 38 Message capacity, 67 Message playback, 68 Message window displays, 70 Missed calls indicator, 61 Mute, 44 N
Index Telephone base installation, 6 Telephone base lights, 73 Telephone base ringer volume, 67 Telephone operating range, 99 Telephone operation, 39 Telephone settings, 27 Temporary tone dialing, 45 Time, 8, 30 Toll saver, 37 Troubleshooting, 79 Turn on or off the answering system, 35 U Use a Bluetooth headset, 40 Using the home and cell lines together, 43 V View the directory download information, 26 Voicemail, 28, 66 Voicemail for cell phone, 42 Volume, 27, 44, 67 W Wall mount installation, 10 Warranty,
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages......................1 Play new messages...................2 Delete the message..................3 (during message playback) Delete all old messages.........33 Repeat or go back.....................4 Stop..
www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2009-2010 Advanced American Telephones. All Rights Reserved.
