Specifications

2130981 - Rev. 1.1

On the Web

Interactive web tutorials are available at att.com/WirelessTutorials. Select Manufacturer:

Sierra Wireless and Model: Mercury from the drop down menus.

Detailed support information including device specifications, troubleshooting, user

forums and knowledge base articles are available at att.com/DeviceSupport.

From a Phone

Call AT&T Customer Care at 800-331-0500 for assistance with your device or service.

Please enter the 10-digit wireless phone number associated with your AT&T

USBConnect Mercury when prompted. This will ensure you get routed to a specialized

Care team.

The wireless phone number associated with your Mercury can be found:

· On your sales receipt; or

· On your monthly statement; or

· In ACM under the Help menu, select My Wireless Number.

Note: You must have the Mercury inserted into your laptop to find your

wireless number.

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