AT &T U SB C on n ec t Me rcur y Getting Started Guide
Welcome to AT&T Thank you for purchasing the AT&T USBConnect Mercury. Please use either this Getting Started Guide or our web tutorial available at att.com/WirelessTutorials for the most complete and up-to-date information available to set up your device.
Table of Contents What’s in the box? 4 Getting started Insert the SIM Card 5 6 Windows Vista, XP, and 2000 Install the software Connect to the AT&T network and access the Internet 7 7 7 AT&T Communication Manager 8 Using AT&T Communication Manager 9 Using AT&T Communication Manager for Wi-Fi To use AT&T Wi-Fi Service To connect to other Wi-Fi networks 11 11 12 Mac OS Install the software Connect to the AT&T network and access the Internet Sierra Wireless Watcher Using Watcher 13 13 13 14 15 Ge
What’s in the box? Your package contains 3 items: 4 1 AT&T USBConnect Mercury 2 Carry strap 3 Getting Started Guide
Getting Started To get started, you need about 15 minutes and the following: AT&T USBConnect Mercury Cap The Mercury sends and receives data between your laptop and the AT&T network. The Mercury includes the necessary software. No installation CD is required. AT&T SIM Card The SIM card stores the wireless number for your Mercury and subscriber information enabling access to the AT&T network.
Insert the SIM Card (time required 1 minute) 1. Remove the cap from the end of the USBConnect Mercury. 2. Insert the notched end of the SIM card into the top slot on the Mercury above the USB connector. Be sure to push the SIM card completely into the slot until it clicks into place and is fully inserted. If you are running Windows on your computer, go to page 7. If you are running Mac OS X on your computer, go go page 13.
Windows Vista, XP and 2000 Install the software (time required 10 minutes) AT&T Communication Manager (ACM) supports laptops with Microsoft Windows Vista, XP and 2000 and allows you to control how and when you connect to wireless networks. ACM will auto-install the first time you insert your Mercury into your laptop and then be available whenever needed. 1. Carefully push the Mercury into the USB port on your laptop. 2.
AT&T Communication Manager AT&T Communication Manager (ACM) is a software application that lets you control your connections to either the AT&T mobile network nationwide using the Mercury or to available Wi-Fi networks including thousands of AT&T hotspots using the built in Wi-Fi capability of your laptop. ACM offers a range of tools and features to manage those connections, find the best connection available, and make that connection quickly.
Using AT&T Communication Manager 1. GSM mobile network interface The GSM interface allows you to control your connection to mobile networks worldwide. 2. Wi-Fi network interface The Wi-Fi interface allows you to control your connections with Wi-Fi networks, including home, office, and public hotspot networks. 3. 3G indicator This indicator appears when the AT&T 3G network is available. AT&T 3G networks are in almost all major metro areas and provide the highest data transfer rates.
6. Text messages button Click this button to read and write text messages using Communication Manager. Messages will be sent and received using your LaptopConnect wireless number. Please note that additional charges may apply for text messaging services. 7. VPN connection button If you have configured Communication Manager to launch your Virtual Private Network (VPN), you may use this button to launch your VPN client. VPN connections are configured in the VPN tab of the Settings window. 8.
Using AT&T Communication Manager for Wi-Fi If your laptop has an internal Wi-Fi modem or Wi-Fi capability, AT&T Communication Manager can be used to manage your connection to any home, business or AT&T hotspot. Please note that connection to AT&T hotspots requires a qualified AT&T DataConnect service plan. See www.att.com/laptopconnect for eligibility details. To use AT&T Wi-Fi service: 1. Insert your Mercury and launch ACM. 2. ACM will automatically identify available Wi-Fi networks.
To connect to other Wi-Fi networks: 1. Launch ACM (you do not need to insert your Mercury). 2. ACM will automatically identify available Wi-Fi networks. 3. To see the list of available networks, click on the xx Wi-Fi networks available (below the Connect button). 4. Select the network you prefer and click Connect. 5. If the network is secure or encrypted, you may be prompted to enter additional information for access. 6.
Mac OS Install the software (time required 2 minutes) Sierra Wireless Watcher supports laptops with Mac OS X 10.4.11 or later and allows you to control how and when you connect to wireless networks. 1. Insert the Mercury into the USB port on your laptop. 2. Double-click the installer package. If you do not see the installer package, open Finder and go to “TRU-Install” device. 3. Follow the on-screen instructions. The Mercury is ready to use once the software is successfully installed.
Sierra Wireless Watcher Sierra Wireless Watcher lets you control your connections to the AT&T mobile network nationwide using the Mercury and your Mac laptop. It offers a range of tools and features to manage those connections, find the best connection available, and make that connection quickly. Please note that connections to the AT&T mobile network require that Mercury be inserted into the laptop and that the device has an active SIM and a valid rate plan.
Using Watcher 1. 3G indicator This indicator appears when the AT&T 3G network is available. AT&T 3G networks are in almost all major metro areas and provide the highest data transfer rates. When 3G networks are not available, the Mercury will automatically default to EDGE (also known as 2G) networks. 2. Signal strength indicator This indicator shows the strength of the wireless signal that you are receiving. 3. Carrier indicator This indicator shows which wireless network your device is associated with.
Getting to Know Your Device LED - Power LED Color 16 How HowToToInterpret Interpret LED - Data LED Color How To Interpret Solid Not powered Solid Unable to detect service Blinking Firmware is being updated. Do not remove yourrMercury.
Using a Memory Card The Mercury is built to accommodate an microSD® memory card (not included in package). A memory card will allow you to store and transfer important data from one computer to another, expanding the already extensive functionality of this device. The memory card appears as a USB memory drive. You can copy, paste and drag files to and from it. Inserting a Memory Card SIM card slot Memory card slot 1. Remove the cap. 2.
Attaching the Carry Strap To help protect your Mercury, please keep the cap on the USB connector when not in use. A short carry strap has been included to keep everything together. It’s a good idea to thread the carry strap through the cap and Mercury, as shown in the illustrations.
FAQ How do I find my wireless number? If you have ACM open, go to the Help menu and select My Wireless Number. You can also find your wireless number on your sales receipt and monthly statements. What do I do if ACM says “No SIM”? Remove the Mercury from the computer and insert your AT&T SIM card. See page 6 for details. If you do not have a SIM card, contact AT&T. Troubleshooting your device If ACM displays “Mobile Disabled” If AT&T Communication Manager displays a “Mobile Disabled” error, 1.
Find More Information On the web Interactive web tutorials are available at att.com/WirelessTutorials. Select Manufacturer: Sierra Wireless and Model: Mercury from the drop down menus. Detailed support information including device specifications, troubleshooting, user forums and knowledge base articles are available at att.com/DeviceSupport. From a phone Call AT&T Customer Care at 800-331-0500 for assistance with your device or service.