Operation Manual

GB 18
GeneralTROUBLESHOOTING
General
 e service department telephone number can be found on the
guarantee card provided or on ‘www.atag.nl’
If you notice a crack in the glass top (however small), switch the
hob off immediately, unplug the hob, turn off the (automatic) fuse
switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact
the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean
that it is defective. Try to deal with the problem yourself fi rst by
checking the points mentioned below or check for more information
the website ‘www.atag.nl’
SYMPTOM POSSIBLE CAUSE SOLUTION
A fuse blows as soon as the hob
is switched on.
The hob has been wrongly
connected.
Check the electrical connec-
tions.
The fan runs on for several
minutes after the hob has been
switched off.
The hob is cooling down. Normal operation.
The hob is not working and
nothing appears in the display.
There is no power supply due
to a defective cable or a faulty
connection.
Check the fuses or the electric
switch (if there is no plug).
You have switched a cooking
zone on and
appears in the
display.
The pan you are using is not
suitable for induction cooking
or has a diameter of less than
12 cm.
See ‘Pans’.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is perfectly
normal for some pans. It will
not damage either the pans or
the hob.