User manual

www.atcom.cn
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1. Introduce ........................................................................................................... 5
1.1 Related Hardware and software .................................................................................... 5
1.2 System set up ................................................................................................................ 7
2. Install IP04 and make internal calls ................................................................ 8
2.1 Install IP04 .................................................................................................................... 8
2.2 Ways to Access IP04 ..................................................................................................... 9
2.3 Add extensions ............................................................................................................ 10
2.4 Register SIP device ..................................................................................................... 12
2.5 Add Zap extensions ..................................................................................................... 13
2.6 Voice Mail Box ........................................................................................................... 14
2.7 Voice Mail to Email .................................................................................................... 14
3. Make outbound call ........................................................................................ 15
3.1 Make call via PSTN trunk ........................................................................................... 15
3.2 Make call via VoIP trunk ............................................................................................. 17
4. Add call route for incoming calls ................................................................... 19
4.1 Multiple FXO incoming calls to one extension........................................................... 19
4.2 Ring another extension if operator doesn’t answer ..................................................... 20
4.3 Time Base Rule ........................................................................................................... 21
5. IVR .................................................................................................................. 22
5.1 Add Greeting Menu..................................................................................................... 22
5.2 Route incoming route to greeting menu ...................................................................... 23
5.3 Record your voice. ...................................................................................................... 23
6. DISA ................................................................................................................ 24
7. Ring Group ..................................................................................................... 25
8. Interconnect two IP04 .................................................................................... 26
8.1 Link two IP04 in the same network. ........................................................................... 26
8.2 Link two IP04 in different offices. .............................................................................. 28
9. Manage Configure Files ................................................................................. 30
9.1 Back up file ................................................................................................................. 30
9.2 Restore Backup Files................................................................................................... 30
9.3 Restore to factory default ............................................................................................ 30
10. FAQ: ................................................................................................................ 32
10.1 HOWTO – get/put file from/to IP04? ......................................................................... 32
10.2 HOWTO -- Change SSH password? ........................................................................... 32
10.3 HOWTO -- Custom your music on hold? ................................................................... 32
10.4 HOWTO -- Upgrade the software packages of IP04? ................................................. 32
10.5 HOWTO -- Set correct country setting for IP04? ....................................................... 32
10.6 HOWTO -- Set system time? ...................................................................................... 33
10.7 HOWTO -- Change the IP address of IP04? ............................................................... 35
10.8 HOWTO – Use RS232 port to connect IP-XX? .......................................................... 36
10.9 HOWTO -- Upgrade the kernel of IP01,IP04 and IP08? ............................................ 37
10.10 HOWTO – enable CallerID? ................................................................................... 39